Patent Assignment
Reel/Frame 039093/0944
Security Interest
Recorded: 2016-06-20
Pages: 35
Assignors
WEST CORPORATION
Executed: 2016-06-17
WEST INTERACTIVE SERVICES CORPORATION
Executed: 2016-06-17
WEST SAFETY SERVICES, INC.
Executed: 2016-06-17
WEST UNIFIED COMMUNICATIONS SERVICES, INC.
Executed: 2016-06-17
RELIANCE COMMUNICATIONS, LLC
Executed: 2016-06-17
Assignee
U.S. BANK NATIONAL ASSOCIATION
60 LIVINGSTON AVENUE, ATTENTION: WEST CORP ADMIN, ST. PAUL, MINNESOTA, 55107
Covered Properties
(355)
Method and System for Conducting Secure Transactions with Credit Cards Using a Monitoring Device
Application:
14/061,026 →
Publication:
US US20140214674A1
Processing and Reporting Situational Information to Emergency Service Providers
System and Method for Routing a Special Number Call from a Calling Unit to an Answering Point
System and Method for Providing an Indication of Certainty of Location of Origin of an Internet Protocol Emergency Call
Application:
13/890,590 →
Publication:
US US20130259030A1
Mechanical Coupling Devices
System and Method for Routing Emergency Services Calls from Fixed Wireless Terminals
Application:
14/805,130 →
Publication:
US US20160029196A1
System and Method for Handling Special Number Calls Conveyed to a Predetermined Destination
System and Method for Providing Continued Answering of Special Number Calls When a Primary Psap Is Incapacitated
Application:
14/507,088 →
Publication:
US US20150023478A1
System and Method for Wireless Beacon Location Validation
System and Method for Locating a Mobile Phone with Moveable Wireless Beacons
System and Method for Routing Special Number Calls from a Dual-Mode Wireless Communications Device Operating in the Unlicensed Mode
Application:
11/531,594 →
Publication:
US US20070149243A1
System and Method for Direct Subscriber Population of Emergency Services Database Records
Application:
11/554,975 →
Publication:
US US20070121803A1
Proposing Downtime Adjustments to a Work Schedule
Application:
11/565,676 →
Publication:
US US20080059277A1
Offering Uptime Adjustments to a Work Schedule
Application:
11/565,677 →
Publication:
US US20080059278A1
Peering Network for Parameter-Based Routing of Special Number Calls
Application:
11/615,336 →
Publication:
US US20070189492A1
System and Method for Handling Communications Presented to a Special Number Answering Position
Application:
11/969,978 →
Publication:
US US20090175422A1
Remotely Monitoring Call Center Statistics
Application:
11/427,013 →
Publication:
US US20080037761A1
System and Method for Method for Providing an Indication of Certainty of Location of Origin of an Internet Protocol Emergency Call
Application:
12/712,505 →
Publication:
US US20110206036A1
System, Apparatus and Method for Controlling Transmission of Selected Communications to a Mobile Communication Device Carried by a Vehicle
Application:
13/798,412 →
Publication:
US US20140148141A1
System and Method for Dynamically Routing a Special Number Call to a Function-Focused Answering Unit
Application:
13/848,972 →
Publication:
US US20130272516A1
System and Method for Locating a Dual-Mode Calling Instrument in a Plurality of Networks
Application:
12/042,635 →
Publication:
US US20090227253A1
System and Method for Effecting Special Treatment of Emergency Service Calls Originating in a Temporarily Designated Region
Application:
12/194,250 →
Publication:
US US20100048162A1
System and Method for Collecting Information Relating to a Calling Instrument
Application:
12/206,890 →
Publication:
US US20090227254A1
System and Method for Availing Information Relating to a Circumstance
Application:
12/248,301 →
Publication:
US US20100093306A1
System and Method for Determining a Wireless Access Locale for Placing a Wireless Call
Application:
13/277,490 →
Publication:
US US20130102272A1
Methods and apparatus for intelligent selection of goods and services in telephonic and electronic commerce
Application:
09/907,724 →
Publication:
US US20020055906A1
Method and System for Agent-Assisted Browsing
Application:
12/264,841 →
Publication:
US US20100114822A1
Routing of emergency calls based on geographic location of originating telephone end office
Application:
10/288,737 →
Publication:
US US20030109245A1
System and method for many-to-many information coordination and distribution
Application:
11/011,220 →
Publication:
US US20060168592A1
System and method for authenticating internetwork resource requests
Application:
11/199,549 →
Publication:
US US20070036139A1
Apparatus and method for displaying caller ID with location information
Application:
11/250,962 →
Publication:
US US20060035647A1
Method of Building a Validation Database
Application:
11/868,792 →
Publication:
US US20090094270A1
Rotating media channels between resources of an emergency services network and conforming emergency systems
Application:
10/816,634 →
Publication:
US US20050201358A1
Dynamically establishing media channels between resources of an emergency services network and conforming emergency systems
Application:
10/817,738 →
Publication:
US US20050201359A1
Method and system for determining location of a mobile communication unit
Application:
10/302,283 →
Publication:
US US20040203884A1
Location caller identification information method and apparatus
Application:
10/687,728 →
Publication:
US US20050043042A1
System and method for administering permisson for use of information
Application:
10/712,605 →
Publication:
US US20040103306A1
System and method for unilateral verification of caller location information
Application:
11/257,262 →
Publication:
US US20060109960A1
System and Method for Treating a Special Number Service Request Message Sent to a Special Number Service Answering Position Using a Multi-Media Messaging Service Format
Application:
13/598,286 →
Publication:
US US20130203371A1
System and Method for Treating a Special Number Service Request Message Sent to a Special Number Service Answering Position Using a Multi-Media Messaging Service Format
Voice Message Delivery System and Method
Private Anonymous Electronic Messaging
Methods and Apparatus for Intelligent Selection of Goods and Services in Telephonic and Electronic Commerce
Patent:
6,055,513 →
Application:
09/038,399 →
Method, System, and Computer-Readable Media for Performing Speech Recognition of Indicator Tones
System, Method, and Computer-Readable Medium for Enabling Both Hearing and Hearing-Impaired Callers to Access a Resource
Patent:
6,965,664 →
Application:
10/603,583 →
Methods, Computer-Readable Media, and Computer Program Product for Intelligent Selection of Items Encoded Onto Portable Machine-Playable Entertainment Media
Patent:
7,178,720 →
Application:
10/954,688 →
Methods and Apparatus for Intelligent, Purpose-Based Selection of Goods and Services in Telephonic and Electronic Commerce
Patent:
7,280,979 →
Application:
09/505,619 →
Methods and Apparatus for Intelligent Selection of Goods and Services in Telephonic and Electronic Commerce
Methods and Apparatus for Intelligent Selection of Goods and Services Offered to Conferees
Patent:
7,364,068 →
Application:
11/018,395 →
Method of Dynamically Allocating Usage of a Shared Resource
Method and System for Providing Offers in Real Time to Prospective Customers
Patent:
7,386,485 →
Application:
10/877,963 →
Methods, Computer-Readable Media, and Apparatus for Offering Users a Plurality of Scenarios Under Which to Conduct at Least One Primary Transaction
Patent:
7,437,313 →
Application:
10/335,061 →
System, Method, and Business Method for Settling Micropayment Transactions to a Pre-Paid Instrument
Patent:
7,440,922 →
Application:
09/849,777 →
Systems, Methods, and Computer-Readable Media for Expedited Access to Conference Calls
Patent:
7,474,634 →
Application:
10/812,854 →
Systems, Methods, and Computer-Readable Medium for Tracking, Reconciling, and Reporting on Dtmf Data and Voice Data Communicated Between Call Centers and Users
Patent:
7,529,362 →
Application:
10/607,504 →
Methods and Apparatus for Conducting Conference Calls Using a Conferencing System Adapted to Operate Between a Circuit-Switched Network and a Packet-Switched Network
Patent:
7,583,657 →
Application:
10/814,595 →
Methods for Admitting Conference Call Hosts and Participants into Conference Calls
Patent:
7,617,280 →
Application:
10/814,861 →
Systems, Methods, and Computer-Readable Media for Enrolling Conferees for Expedited Access to Conferencing Services
Patent:
7,703,104 →
Application:
10/812,855 →
Automated File Delivery Systems and Methods
Patent:
7,721,280 →
Application:
10/186,162 →
Systems and Methods That Use Geographic Data to Intelligently Select Goods and Services to Offer in Telephonic and Electronic Commerce
Patent:
7,729,945 →
Application:
09/691,392 →
System, Method, and Business Method for Settling Micropayment Transactions to a Pre-Paid Instrument
Patent:
7,739,162 →
Application:
09/907,725 →
System, Method and Computer Readable Medium for Providing Notifications
Patent:
7,747,695 →
Application:
11/926,878 →
Providing an Indication of Network Capabilities to a User for Special Number Calls
Methods and System for Providing Offers in Real Time While Preserving Confidential Information
Patent:
7,792,702 →
Application:
10/876,371 →
Method and System for Providing Real Time Offers to a User Based on Obsolescence of Possessed Items
Patent:
7,822,647 →
Application:
12/131,278 →
Method, Program Storage Device, and Apparatus for Offering a User a Plurality of Scenarios Under Which to Conduct a Primary Transaction
Patent:
7,853,488 →
Application:
12/194,189 →
Method and System for Assigning Wireless Special Number Call Routing Among Call Answering Positions
Systems, Methods, and Computer-Readable Medium for Tracking, Reconciling, and Reporting on Dtmf Data and Voice Data Communicated Between Call Centers and Users
Patent:
8,019,074 →
Application:
12/411,637 →
System, Method, and Computer-Readable Medium for Verbal Control of a Conference Call
Patent:
8,060,366 →
Application:
11/778,884 →
Method, Program Storage Device, and Apparatus for Offering a User a Plurality of Scenarios Under Which to Conduct a Primary Transaction
Patent:
8,086,503 →
Application:
12/942,426 →
System and Method for Handling Mobile Emergency Service Call from an Incognito Mobile Station
Method and System for Routing Special Number Calls Using a Common Telecommunication Network
Method, Medium, and System for Providing Leads to an Agent in Exchange for Credits
Patent:
8,112,321 →
Application:
11/857,544 →
Emergency Services Call Delivery from a Legacy Communications Device to a Voip Psap
Providing Routing Information to an Answering Point of an Emergency Services Network
System and Method for Handling Special Number Calls Using Text Message Format
System, Apparatus and Method for Availing a Mobile Call of Caller Name Information
Automatic Routing of in-Vehicle Emergency Calls to Automatic Crash Notification Services and to Public Safety Answering Points
System and Method for Effecting Special Number Communications by a Multi-Mode Phone Using a Preferred Mode
Do Not Call Registry Database Access System
Patent:
8,184,794 →
Application:
12/239,873 →
System and Method for Handling Special Number Calls Using Text Message Format with Automatic Location Function
Methods and Apparatus for Intelligent Selection of Goods and Services Offered to Conferees
Patent:
8,201,727 →
Application:
12/049,587 →
System and Method for Routing Short Message Service Special Number Messages to Local Special Number Answering Points
System, Apparatus and Method for Availing a Mobile Call of Address Information
System and Method for Handling Special Number Calls Using Text Message Format
Optimizing on-Premise Conferencing Solutions
Patent:
8,229,096 →
Application:
12/702,432 →
Call Redirect via Centralized Bridges
Patent:
8,238,536 →
Application:
11/100,323 →
System, Method, and Business Method for Settling Micropayment Transactions to a Pre-Paid Instrument
Patent:
8,244,613 →
Application:
12/768,469 →
System, Method, and Business Method for Settling Micropayment Transactions to a Pre-Paid Instrument
Patent:
8,244,633 →
Application:
12/039,026 →
System, Method, and Computer Readable Medium for Settling Micropayment Transactions to a Pre-Paid Instrument
Patent:
8,255,328 →
Application:
12/128,722 →
Interactive Television Offer Presentations
Patent:
8,255,939 →
Application:
12/054,744 →
Method and Apparatus of Processing Data Displayed on a Mobile Station Interface Based on User Preferences
Patent:
8,260,365 →
Application:
12/834,091 →
Proximity Location System and Method Thereof for Locating a Communications Device
Proxy Server and Method Thereof for Forwarding Location Requests to a Position Determining Entity
System and Method for Controlling a Feature of a Mobile Communication Unit
Method of Facilitating Contact Between a Consumer and a Requesting Entity
Patent:
8,280,761 →
Application:
09/883,149 →
Prepaid Calling Card Accounts Linked to Credit Card Accounts, with Methods for Creating and Managing the Same
Patent:
8,280,793 →
Application:
10/196,326 →
Methods and Apparatus for Intelligent Selection of Goods and Services in Telephonic and Electronic Commerce
Patent:
8,290,829 →
Application:
13/174,979 →
Mobile Voice Self Service Device and Method Thereof
Patent:
8,296,148 →
Application:
12/138,463 →
System, Method and Computer Readable Medium for Providing Notifications
Patent:
8,301,523 →
Application:
12/766,167 →
Network and Method Providing an Indication of Network Capabilities to a User for Special Number Calls
Methods and Apparatus for Intelligent Selection of Goods and Services in Telephonic and Electronic Commerce
Patent:
8,306,908 →
Application:
11/368,271 →
Customer Callback Reward System and Method
Patent:
8,311,202 →
Application:
12/353,337 →
Mobile Voice Self Service System
Patent:
8,311,837 →
Application:
12/138,476 →
Methods and Apparatus for Intelligent Selection of Goods and Services in Point-of-Sale Commerce
Patent:
8,315,909 →
Application:
11/022,312 →
Method and System for Assigning Wireless Special Number Call Routing Among Call Answering Positions
Method and Apparatus for Establishing a Conference Call Session with a Wireless Device
Patent:
8,346,231 →
Application:
11/970,588 →
Method and Computer Program for Managing Client Task Information with Multiple Users
Patent:
8,352,599 →
Application:
12/181,393 →
Systems, Methods, and Computer-Readable Media for Gathering, Tabulating, and Reporting on Employee Performance
Patent:
8,364,509 →
Application:
10/675,935 →
Method and Apparatus for Processing a Cardholder's Inquiry or Dispute About a Credit/Charge Card
Patent:
8,364,583 →
Application:
09/638,728 →
System, Method and Computer-Readable Medium for Verbal Control of a Conference Call
Patent:
8,380,521 →
Application:
13/246,092 →
Real-Time Monitoring of Caller Experience in a Call Flow
Patent:
8,401,156 →
Application:
12/028,248 →
Method and Apparatus of Requesting Customized Location Information at a Mobile Station
Patent:
8,412,235 →
Application:
12/941,342 →
Method of Networking Marketing
Automated File Delivery Systems and Methods
Patent:
8,423,992 →
Application:
12/754,068 →
Real-Time Update of Location Information Regarding a Communications Device
Enterprise Conferencing with Dual Mixing
Patent:
8,458,253 →
Application:
12/039,380 →
Real Time Voice Quality Statistics in Audio Teleconferencing
Patent:
8,467,321 →
Application:
12/547,565 →
Systems, Methods, and Computer-Readable Medium for Tracking, Reconciling, and Reporting on Dtmf Data and Voice Data Communicated Between Call Centers and Users
Patent:
8,472,610 →
Application:
13/188,544 →
Method, Medium, and System for Providing Leads to an Agent in Exchange for Credits
Patent:
8,473,366 →
Application:
13/342,601 →
Call Redirect via Centralized Bridges
Patent:
8,477,922 →
Application:
13/542,132 →
Uma Network Controller That Provides Access Point Identifiers to a Location System
System and Method for Providing Location Information to a Mobile Calling Unit
Proxy Server and Method Thereof for Forwarding Location Requests to a Position Determining Entity
Patent:
8,504,069 →
Application:
13/588,142 →
Methods and Apparatus for Conducting Conference Calls Using a Conferencing System Adapted to Operate Between a Circuit-Switched Network and a Packet-Switched Network
Patent:
8,514,848 →
Application:
13/185,759 →
Interactive Television Offer Presentations
Patent:
8,516,516 →
Application:
13/569,410 →
Global Interpreter/Translation Services via Conference Bridge
Patent:
8,520,833 →
Application:
13/157,660 →
Mobile Voice Self Service Device and Method Thereof
Patent:
8,521,536 →
Application:
13/657,119 →
Customer Callback Reward System and Method
Patent:
8,548,148 →
Application:
13/674,994 →
Method and Apparatus of Processing Data Displayed on a Mobile Station Interface Based on User Preferences
Patent:
8,548,529 →
Application:
13/585,440 →
Method for Determining Termination of an Emergency Service Call
Automatic Communications Forwarding to Displaced Employees
Patent:
8,577,013 →
Application:
13/346,801 →
Performing Automated Event Services to Registered End Users
Patent:
8,582,742 →
Application:
12/433,985 →
Conference Call Information Sharing via Interaction with Social Networking Data
Patent:
8,594,292 →
Application:
13/452,304 →
Open Framework Definition for Speech Application Design
Patent:
8,595,013 →
Application:
12/028,082 →
Intelligent Interactive Voice Response System for Processing Customer Communications
Patent:
8,600,019 →
Application:
13/596,354 →
Consumer Care System
Patent:
8,600,417 →
Application:
13/269,881 →
Method and Apparatus of Providing Semi-Automated Classifier Adaptation for Natural Language Processing
Patent:
8,606,575 →
Application:
13/225,852 →
Method of Networking Marketing
Patent:
8,606,675 →
Application:
13/795,034 →
Method and Apparatus of Analyzing Customer Call Data and Related Call Information to Determine Call Characteristics
Patent:
8,615,074 →
Application:
12/984,802 →
System, Method, and Computer-Readable Medium That Facilitate Voice Biometrics User Authentication
Patent:
8,620,666 →
Application:
12/537,347 →
Systems and Methods for Conducting Transactions with a Customer Using Text Messages
Patent:
8,621,536 →
Application:
12/726,512 →
Location-Based Movie Identification Systems and Methods
Patent:
8,627,358 →
Application:
12/856,906 →
Enterprise Conferencing with Dual Mixing
Patent:
8,638,696 →
Application:
12/139,540 →
Mobile Contacts Outdialer and Method Thereof
Patent:
8,644,803 →
Application:
12/138,465 →
Method of Facilitating Contact Between a Consumer and a Requesting Entity
Patent:
8,645,197 →
Application:
13/611,224 →
System and Method for Real-Time Geographical Call Display of Automatic Call Distributor Calls
Patent:
8,649,491 →
Application:
12/277,734 →
Method and Apparatus of Providing Data Service Mobility
Patent:
8,655,327 →
Application:
12/575,524 →
Methods and System for Providing Real Time Offers to a User Based on Obsolescence of Possessed Items
Patent:
8,655,746 →
Application:
13/373,606 →
Method, system, and computer readable medium for translating and redirecting calls
Patent:
8,665,758 →
Application:
11/297,807 →
Processing Natural Language Grammar
Patent:
8,666,729 →
Application:
12/703,435 →
Method and Apparatus of Providing Live Support Service in a Notification System
Patent:
8,667,072 →
Application:
13/279,572 →
International Conferencing via Globally Distributed Cascading Servers
Patent:
8,670,538 →
Application:
11/676,632 →
Call Redirect via Centralized Bridges
Patent:
8,670,540 →
Application:
13/924,980 →
Method and Apparatus for Voice Recognition Unit Simulation
Patent:
8,670,972 →
Application:
11/759,659 →
System, Method, and Computer-Readable Medium for Diagnosing a Conference Call
Patent:
8,675,853 →
Application:
11/765,503 →
Performing Automated Event Services to Registered End Users
Patent:
8,681,964 →
Application:
13/415,436 →
Method and Apparatus of Applying Call Suppression Measures to Restrict Phone Calls
Patent:
8,681,967 →
Application:
13/329,812 →
Handling Insufficient Account Balance of Subscribers
System and Method for Identifying Sms Messages from Multiple Originators Using a Shared Shortcode
Patent:
8,694,032 →
Application:
13/359,756 →
Automatic Speech Recognition Tuning Management
Patent:
8,694,309 →
Application:
11/673,663 →
Method and System of Providing Enhanced Appointment Notification Service to Mobile Devices
Patent:
8,707,206 →
Application:
12/546,159 →
Methods and Apparatus for Intelligent Selection of Goods and Services in Mobile Commerce
Patent:
8,712,857 →
Application:
10/675,934 →
Systems, Methods, and Computer-Readable Media for Expedited Access to Conference Calls
Patent:
8,731,168 →
Application:
12/241,140 →
Call Redirect via Centralized Bridges
Patent:
8,731,170 →
Application:
14/086,051 →
Method, Medium, and System for Providing Leads to an Agent in Exchange for Credits
Patent:
8,732,034 →
Application:
13/913,557 →
Providing Temporary Callback Number for Emergency Calls
System, Method, and Business Method for Settling Micropayment Transactions to a Pre-Paid Instrument
Patent:
8,738,491 →
Application:
13/557,406 →
Do Not Call Registry Database Access System
Patent:
8,744,058 →
Application:
13/454,242 →
Method and Apparatus of Providing Notification Services to Smartphone Devices
Patent:
8,751,602 →
Application:
13/232,372 →
Verification of Communications Network-Derived Location Information
System and Method for Hosting Location Based Services for a Mobile Unit Operating Among a Plurality of Mobile Networks
Apparatus and Method for Locating a Mobile Telecommunication Device
Method and Apparatus of Estimating Optimum Dialog State Timeout Settings in a Spoken Dialog System
Patent:
8,762,154 →
Application:
13/210,029 →
Systems and Methods for Conferencing Enterprise and Non-Enterprise Callers
Patent:
8,767,592 →
Application:
12/771,337 →
Proxy Server and Method Thereof for Forwarding Location Requests to a Position Determining Entity
Patent:
8,768,380 →
Application:
13/938,818 →
Methods, Media, and Apparatus for Intelligent Selection of Items Encoded Onto Portable Machine-Readable Entertainment Media
Patent:
8,769,567 →
Application:
11/625,433 →
Optimizing on-Premise Conferencing Solutions
Patent:
8,774,383 →
Application:
13/532,850 →
Method and Apparatus of Processing Speech Dialog Data of a User Call
Patent:
8,787,534 →
Application:
13/185,095 →
Employee Scheduling and Schedule Modification Method and Apparatus
Patent:
8,788,308 →
Application:
10/812,857 →
Performing Automated Event Services to Registered End Users
Patent:
8,792,629 →
Application:
14/049,739 →
Method, Program Storage Device, and Apparatus for Offering a User a Plurality of Scenarios Under Which to Conduct a Primary Transaction
Patent:
8,793,165 →
Application:
13/308,651 →
Method and Apparatus of Providing Notification Services to Smartphone Devices
Patent:
8,799,406 →
Application:
13/232,448 →
Methods and Apparatus for Intelligent Selection of Goods and Services Offered to Conferees
Patent:
8,800,861 →
Application:
13/478,950 →
Processing Natural Language Grammar
Patent:
8,805,677 →
Application:
14/171,942 →
Method and Apparatus for Establishing a Conference Call Session with a Wireless Device
Patent:
8,811,962 →
Application:
13/688,510 →
Short Message Service (Sms) Response and Interpretation Application
Patent:
8,817,968 →
Application:
14/036,914 →
Peering Network for Parameter-Based Routing of Special Number Calls
System and Method for Determining a Responsible Service Area for a Service Request Call
Conference Call Information Sharing via Interaction with Social Networking Data
Patent:
8,837,701 →
Application:
14/065,982 →
Systems, Methods, and Computer-Readable Medium for Tracking, Reconciling, and Reporting on Dtmf Data and Voice Data Communicated Between Call Centers and Users
Patent:
8,837,708 →
Application:
13/916,789 →
VoiceXML BROWSER AND SUPPORTING COMPONENTS FOR MOBILE DEVICES
Patent:
8,838,455 →
Application:
12/138,479 →
Conducting Transactions Between a Vendor and a Customer Using Text Messages
Patent:
8,839,311 →
Application:
14/089,927 →
Method and System for Processing an Employment Application
Patent:
8,843,388 →
Application:
12/477,978 →
Method and Apparatus of Processing Data Displayed on a Mobile Station Interface Based on User Preferences
Patent:
8,847,753 →
Application:
12/834,075 →
Real-Time Streaming Protocol Gateway and Proxy for Serving and Caching Static Media Over a Low Bandwidth Connection
Patent:
8,862,760 →
Application:
12/875,596 →
Interactive Voice Response Data Collection Object Framework, Vertical Benchmarking, and Bootstrapping Engine
Patent:
8,868,424 →
Application:
12/028,093 →
Real-Time Feedback of Survey Results
Patent:
8,873,733 →
Application:
11/760,021 →
Method and Apparatus of Providing Semi-Automated Classifier Adaptation for Natural Language Processing
Patent:
8,892,437 →
Application:
14/078,749 →
Method and Apparatus of Applying Call Suppression Measures to Restrict Phone Calls
Patent:
8,903,071 →
Application:
14/191,591 →
System and Method for Effecting Special Treatment of Emergency Calls Originating from a Temporarily Designated Region
Handling Insufficient Account Balance of Subscribers
Patent:
8,913,988 →
Application:
14/195,909 →
Context Aware Transactions Performed on Integrated Service Platforms
Patent:
8,914,850 →
Application:
13/273,413 →
Enterprise Conferencing with Dual Mixing
Patent:
8,917,634 →
Application:
14/150,204 →
Method and Apparatus for Voice Recognition Unit Simulation
Patent:
8,917,817 →
Application:
13/220,092 →
Processing Social Networking-Based User Input Information to Identify Potential Topics of Interest
Patent:
8,918,468 →
Application:
13/185,555 →
Applying User Preferences, Behavioral Patterns and Environmental Factors to an Automated Customer Support Application
Patent:
8,923,489 →
Application:
13/869,309 →
Method and Apparatus of Processing Data Displayed on a Mobile Station Interface Based on User Preferences
Patent:
8,923,926 →
Application:
13/965,313 →
Systems, Methods, and Computer-Readable Media for Expedited Access to Conference Calls
Patent:
8,929,530 →
Application:
14/205,474 →
Internet Sip Registration/Proxy Service for Audio Conferencing
Patent:
8,934,383 →
Application:
13/402,457 →
System and Method for Real-Time Geographical Call Display of Automatic Call Distributor Calls
Patent:
8,934,616 →
Application:
14/160,170 →
Method, System and Computer-Readable Medium for Message Notification Delivery
Patent:
8,949,840 →
Application:
11/951,394 →
System and Method for Simultaneous Routing Fo a Special Number Call to a Plurality of Agencies
Method and Apparatus of Processing User Text Input Information
Patent:
8,954,317 →
Application:
13/175,126 →
Location-Based Movie Identification Systems and Methods
Patent:
8,955,011 →
Application:
14/095,646 →
Customer Callback Reward System and Method
Patent:
8,958,538 →
Application:
14/021,749 →
Intelligent Network-Based Voice and Data Recording
Patent:
8,958,541 →
Application:
12/716,404 →
Identifying Recorded Call Data Segments of Interest
Patent:
8,964,946 →
Application:
13/628,538 →
Method and Apparatus of Providing a Mobile Phone Notification Service
Patent:
8,965,347 →
Application:
13/279,526 →
Method and Apparatus of Analyzing Customer Call Data to Monitor Customer Call Behavior
Patent:
8,971,499 →
Application:
12/985,925 →
Performing Automated Event Services to Registered End Users
Patent:
8,971,512 →
Application:
14/193,195 →
Agent-Assisted and Directed Web-Channel Customer Care Apparatus, Method, and Computer Program
Patent:
8,972,507 →
Application:
13/011,518 →
Method and Apparatus of Processing Caller Responses
Patent:
8,983,038 →
Application:
13/089,913 →
Method and Apparatus of Requesting Customized Location Information at a Mobile Station
Patent:
8,983,503 →
Application:
13/731,169 →
Method and Apparatus of Analyzing Customer Call Data and Related Call Information to Determine Call Characteristics
Patent:
8,989,368 →
Application:
14/083,609 →
Method and Apparatus for Voice Recognition Unit Simulation
Patent:
8,990,063 →
Application:
13/220,271 →
Method and System of Providing Enhanced Appointment Notification Service to Mobile Devices
Patent:
9,003,328 →
Application:
14/247,501 →
Performing Automated Event Services to Registered End Users
Patent:
9,008,295 →
Application:
14/327,014 →
Mrcp Gateway for Mobile Devices
Patent:
9,008,618 →
Application:
12/138,478 →
Mrcp Resource Access Control Mechanism for Mobile Devices
Patent:
9,009,797 →
Application:
12/138,474 →
Reduction in Network Congestion
Patent:
9,014,352 →
Application:
14/105,644 →
Reduction in Network Congestion
Patent:
9,014,353 →
Application:
14/105,658 →
Automatic Speech Recognition Reporting
Patent:
9,015,047 →
Application:
11/673,667 →
Apparatus and Method for Connecting a Translator and a Customer
Patent:
9,025,760 →
Application:
13/373,713 →
Controlling a Crowd of Multiple Mobile Station Devices
Patent:
9,026,088 →
Application:
13/482,616 →
Methods and Apparatus for Conducting Conference Calls Using a Conferencing System Adapted to Operate Between a Circuit-Switched Network and a Packet-Switched Network
Patent:
9,031,061 →
Application:
13/955,052 →
System and Method for Providing Sms Message Services from Multiple Originators Using a Shared Shortcode
Patent:
9,031,586 →
Application:
13/359,747 →
Global Interpreter/Translation Services via Conference Bridge
Patent:
9,036,809 →
Application:
13/962,550 →
System and Method for Identifying Sms Messages from Multiple Originators Using a Shared Shortcode
Patent:
9,042,924 →
Application:
14/217,555 →
Automatic Speech Recognition Tuning Management
Patent:
9,047,872 →
Application:
14/208,763 →
Intelligent Interactive Voice Response System for Processing Customer Communications
Patent:
9,049,295 →
Application:
13/596,333 →
System and Method for Location-Based Targeted Notifications Using Wireless Communication Devices
Patent:
9,049,542 →
Application:
11/863,436 →
Method and Apparatus of Providing Data Service Mobility
Patent:
9,065,904 →
Application:
14/164,989 →
System and Method for Effecting Prearranged Notification Following Placing of a Call Using a Predetermined Number
Automatic Speech Recognition Tagging
Patent:
9,093,073 →
Application:
11/673,665 →
Real-Time Adjustment for Better Caller Experience
Patent:
9,094,485 →
Application:
12/028,229 →
Controlling a Crowd of Multiple Mobile Station Devices
Patent:
9,094,489 →
Application:
13/482,555 →
Identifying Recorded Call Data Segments of Interest
Patent:
9,106,731 →
Application:
13/628,699 →
Mobile Contacts Outdialer and Method Thereof
Patent:
9,107,050 →
Application:
14/161,787 →
Enterprise Conferencing with Dual Mixing
Patent:
9,112,932 →
Application:
14/525,468 →
Call Redirect via Centralized Bridges
Patent:
9,118,781 →
Application:
14/259,291 →
Processing Natural Language Grammar
Patent:
9,122,675 →
Application:
14/324,943 →
Method and Apparatus of Processing Data Displayed on a Mobile Station Interface Based on User Preferences
Patent:
9,123,057 →
Application:
14/495,969 →
Method and Apparatus of Providing Semi-Automated Classifier Adaptation for Natural Language Processing
Patent:
9,123,332 →
Application:
14/527,357 →
Internet Sip Registration/Proxy Service for Audio Conferencing
Patent:
9,137,028 →
Application:
13/402,506 →
Maintaining a Work Schedule
Conducting Transactions Between a Vendor and a Customer Using Text Messages
Patent:
9,143,831 →
Application:
14/476,801 →
Method and Apparatus of Requesting Customized Location Information at a Mobile Station
Patent:
9,143,895 →
Application:
14/644,240 →
Providing Data Messaging Support by Intercepting and Redirecting Received Short Message Service (Sms) Messages
Patent:
9,143,907 →
Application:
14/059,012 →
Systems, Methods, and Computer-Readable Medium for Tracking, Reconciling, and Reporting on Dtmf Data and Voice Data Communicated Between Call Centers and Users
Patent:
9,148,509 →
Application:
14/462,107 →
International Conferencing via Globally Distributed Cascading Servers
Patent:
9,148,515 →
Application:
14/154,805 →
Conference Call Information Sharing via Interaction with Social Networking Data
Patent:
9,148,516 →
Application:
14/480,857 →
Systems, Methods, and Computer-Readable Media for Expedited Access to Conference Calls
Patent:
9,148,517 →
Application:
14/585,612 →
System, Method, and Computer-Readable Medium That Facilitate Voice Biometrics User Authentication
Patent:
9,160,849 →
Application:
14/084,989 →
Method and Apparatus of Analyzing Customer Call Data to Monitor Customer Call Behavior
Patent:
9,167,092 →
Application:
14/635,010 →
Agent-Assisted and Directed Web-Channel Customer Care Apparatus, Method, and Computer Program
Patent:
9,172,758 →
Application:
14/635,527 →
Method and System for Message Delivery Security Validation
Patent:
9,178,858 →
Application:
12/535,920 →
Handling Insufficient Account Balance of Subscribers
Patent:
9,191,524 →
Application:
14/564,414 →
Method and Apparatus of Processing User Text Input Information
Patent:
9,195,641 →
Application:
14/611,483 →
Method and Apparatus of Applying Call Suppression Measures to Restrict Phone Calls
Patent:
9,197,747 →
Application:
14/556,794 →
System and Method for Real-Time Geographical Call Display of Automatic Call Distributor Calls
Patent:
9,203,963 →
Application:
14/591,340 →
Method and Apparatus of Providing Notification Services to Smartphone Devices
Patent:
9,231,991 →
Application:
14/322,629 →
Method and Apparatus of Processing Speech Dialog Data of a User Call
Patent:
9,232,057 →
Application:
14/300,601 →
Method and Apparatus of Processing Caller Responses
Patent:
9,232,059 →
Application:
14/657,034 →
System for Receiving and Processing Multimedia Messages Sent to a Mobile Device and Method Thereof
Patent:
9,232,367 →
Application:
12/107,168 →
Providing Data Messaging Support by Intercepting and Processing Received Short Message Service (Sms) Messages at a Customer Support Service
Patent:
9,232,373 →
Application:
14/059,048 →
Mobile Voice Self Service System
Patent:
9,232,375 →
Application:
13/667,359 →
Automatic Speech Tagging System and Method Thereof
Patent:
9,244,901 →
Application:
12/107,119 →
User Input Drivent Short Message Service (Sms) Applications
Patent:
9,247,066 →
Application:
13/973,772 →
Method and Apparatus of Processing Social Networking-Based User Input Information
Patent:
9,253,139 →
Application:
14/547,845 →
Method and Apparatus of Estimating Optimum Dialog State Timeout Settings in a Spoken Dialog System
Patent:
9,253,322 →
Application:
14/296,551 →
Services via a Conference Bridge
Patent:
9,253,329 →
Application:
13/373,710 →
Method and Apparatus of Providing Live Support Service in a Notification System
Patent:
9,256,879 →
Application:
14/174,584 →
Applying User Preferences, Behavioral Patterns and Environmental Factors to an Automated Customer Support Application
Patent:
9,264,543 →
Application:
14/583,855 →
Short Messaging Service, Apparatus, Method, and Computer Program
Patent:
9,264,549 →
Application:
13/353,822 →
Automated Filed Delivery Systems and Methods
Patent:
9,270,737 →
Application:
13/846,335 →
Location-Based Movie Identification Systems and Methods
Patent:
9,271,036 →
Application:
14/606,187 →
Voice-Activated Customer Service Assistant
Patent:
9,275,632 →
Application:
14/219,175 →
Context Aware Transactions Performed on Integrated Service Platforms
Patent:
9,282,126 →
Application:
14/567,859 →
System and Method for Dynamically Coupling a Special Number Call with a Function-Focused Answering Unit
System and Method for Monitoring, Detecting and Reporting Emergency Conditions Using Sensors Belonging to Multiple Organizations
Intercepting and Processing Received Short Message Service (Sms) Messages to Provide an Automated Response
Patent:
9,294,890 →
Application:
14/058,969 →
Performing Automated Event Services to Registered End Users
Patent:
9,300,809 →
Application:
14/626,139 →
System, Method, and Computer-Readable Medium for Removing Credit Card Numbers from Both Fixed and Variable Length Transaction Records
Patent:
9,305,042 →
Application:
11/762,859 →
Method and Apparatus of Providing a Mobile Phone Notification Service
Patent:
9,307,076 →
Application:
14/615,764 →
Identifying Recorded Call Data Segments of Interest
Patent:
9,313,330 →
Application:
13/628,612 →
Applying User Preferences, Behavioral Patterns and/or Environmental Factors to an Automated Customer Support Application
Patent:
9,319,522 →
Application:
14/262,982 →
Applying User Preferences, Behavioral Patterns and/or Environmental Factors to an Automated Customer Support Application
Patent:
9,319,524 →
Application:
14/262,962 →
Method, Apparatus and Computer Program to Provide Access to Client Records and Data Resources
Patent:
9,330,234 →
Application:
12/758,936 →
Reduction in Network Congestion
Patent:
9,338,283 →
Application:
14/690,829 →
Reduction in Network Congestion
Patent:
9,338,284 →
Application:
14/690,897 →
Intelligent Interactive Voice Response System for Processing Customer Communications
Patent:
9,344,567 →
Application:
14/727,172 →
Methods and System for Providing Real Time Offers to a User Based on Obsolescence of Possessed Items
Patent:
8,078,503 →
Application:
12/884,331 →
Compilation, Analysis, and Graphic Representation of Call Data
Patent:
7,995,725 →
Application:
11/382,797 →
Graphical User Interface for Creating Content for a Voice-User Interface
Patent:
7,395,505 →
Application:
10/391,145 →
Machine Assisted Speech Generation for a Conversational Voice Response System
Patent:
7,647,227 →
Application:
10/819,685 →
Graphical User Interface for Creating Content for a Voice-User Interface
Method for Generating Sales of a Conversational Voice Response System
Method and System to Generate Finite State Grammars Using Sample Phrases
Method, system, and computer readable medium for comparing phonetic similarity of return words to resolve ambiguities during voice recognition
Patent:
8,494,855 →
Application:
10/960,198 →
Method for Generating Sales of a Conversational Voice Response System
Patent:
8,504,439 →
Application:
12/972,668 →
Method and System to Generate Finite State Grammars Using Sample Phrases
Patent:
8,712,775 →
Application:
13/755,016 →
Graphical User Interface for Creating Content for a Voice-User Interface
Patent:
8,762,851 →
Application:
12/955,216 →
Method and System for Personalising Responses to Customer Communications
Method, System, and Computer Readable Medium for Comparing Phonetic Similarity of Return Words to Resolve Ambiguities During Voice Recognition
Patent:
9,318,105 →
Application:
13/927,849 →
Individual Xml Message Processing Platform
Patent:
7,062,535 →
Application:
09/661,499 →
Method and System for Content Driven Electronic Messaging
Method and System for Content Driven Electronic Messaging
Individual Xml Message Processing Platform
Individual Xml Message Processing Platform
Real-Time Streaming Protocol Gateway and Proxy for Serving and Caching Static Media Over a Low Bandwidth Connection
Patent:
7,814,221 →
Application:
12/138,473 →
Method and System for Content Driven Electronic Messaging
Patent:
7,984,104 →
Application:
12/428,080 →
Method and System for Establishing a Spatial Street Address Data Set
Methods and Apparatus for Intelligent Selection of Goods and Services in Telephonic and Electronic Commerce
Patent:
7,996,279 →
Application:
11/859,933 →
Methods and Apparatus for Conducting Conference Calls Using a Conferencing System Adapted to Operate Between a Circuit-Switched Network and a Packet-Switched Network
Patent:
8,005,075 →
Application:
12/506,377 →
Individual Xml Message Processing Platform
Method and System for Content Driven Electronic Messaging
Patent:
8,326,937 →
Application:
13/165,985 →
Individual Xml Message Processing Platform
System for Automatic Tty Equipment Detection and for Notification of the Hearing Impaired
Individual Xml Message Processing Platform
Patent:
8,655,967 →
Application:
12/753,971 →
Individual Xml Message Processing Platform
Patent:
8,706,904 →
Application:
12/765,383 →
Mutual Assistance Routing System for Improved Utilization of Customer Service Resources
Method and System for Content Driven Electronic Messaging
Patent:
8,762,470 →
Application:
13/676,936 →
Mutual Assistance Routing System for Improved Utilization of Customer Service Resources
Patent:
9,008,299 →
Application:
14/192,047 →
Method and System for Content Driven Electronic Messaging
Patent:
9,083,662 →
Application:
14/297,217 →
Universal Communications System for Initiating Directed Telecommunications Campaign
Patent:
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Application:
13/034,445 →
Individual Xml Message Processing Platform
Patent:
9,300,608 →
Application:
14/248,819 →
System and Apparatus for Providing Telephone Communication Between a Caller and a Special Number Call Answering Facility
Patent:
6,744,859 →
Application:
10/152,113 →
Geographic Routing of Emergency Service Call Center Emergency Calls
System and Method for Routing Telephone Calls Involving Internet Protocol Network
System and Method for Accessing Personal Information Relating to a Caller in a Remote Telecommunication Network
System and Method for Providing Mobile Caller Information to a Special Number Service Station
Method and Apparatus for Increasing the Reliability of an Emergency Call Communication Network
Geographic Routing of Emergency Service Call Center Emergency Calls
Bi-Directional Messaging for an Emergency Services Network
System and Method for Providing a Map Image Supplimental to Automatic Location Identification Information
Communication Network for Providing Emergency Services
Method and System for Availing Participants in a Special Number Call Event and Others of Information Contained in a Plurality of Data Stores
System and Method for Providing Location and Call Back Information for Special Number Calls from Phone Sets Serviced by a Privately Served Network
System and Method to Provide Local Service for All Emergency Services Numbers and to Provide Language Assistance for Calls to Such Numbers
Aggregating Location Accuracy Data to Estimate Accuracy of a Wireless Locating System
System and Method for Maintaining a Translations Database to Effect Call Control at a Remote Terminal
System and Method for Amending Instructions for Emergency Auxiliary Services Following an Emergency Services Request
System and Method for Facilitating Emergency Calling from a Remote Terminal
Video-Conference Capabilty System Including a Non-Reseved Video
Patent:
5,530,472 →
Application:
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Related Assignments
(12)
Other recorded transfers of the patents in this record — the chain of ownership.
Security Agreement
Apr 16, 2010
From: INTERCALL, INC.; INTRADO, INC.; WEST CORPORATION; WEST DIRECT, LLC
To: WACHOVIA BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 024244/0216 →
Security Interest
Nov 14, 2016
From: WEST CORPORATION
To: U.S. BANK NATIONAL ASSOCIATION
Reel/Frame 040305/0190 →
Release of Security Interest
May 1, 2018
From: U.S. BANK NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.
Reel/Frame 046046/0547 →
Release of Security Interest
May 1, 2018
From: U.S. BANK NATIONAL ASSOCIATION
To: WEST CORPORATION
Reel/Frame 045682/0413 →
Assignment of Assignor's Interest
Nov 28, 2018
From: JONES, RICHARD JOHN PARRY
To: WINDSPEED LIMITED
Reel/Frame 047613/0700 →
Release of Security Interest
Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS SUCCESSOR TO WACHOVIA BANK, NATIONAL ASSOCIATION
To: INTERCALL, INC.; INTRADO INC.; WEST CORPORATION; WEST DIRECT, LLC
Reel/Frame 062201/0960 →
Release of Security Interest
Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: INTERCALL, INC.; INTRADO INC.; TELEVOX SOFTWARE INCORPORATED; WEST ASSET MANAGEMENT, INC.
Reel/Frame 062160/0307 →
Change of Name
Dec 23, 2022
From: WEST CORPORATION
To: INTRADO CORPORATION
Reel/Frame 062213/0567 →
Assignment of Assignor's Interest
Dec 30, 2022
From: INTRADO CORPORATION
To: INTRADO LIFE & SAFETY, INC.
Reel/Frame 062252/0588 →
Security Interest
Jan 31, 2023
From: INTRADO LIFE & SAFETY, INC.
To: ROYAL BANK OF CANADA, AS COLLATERAL AGENT
Reel/Frame 062596/0780 →
Release of Security Interest
Jan 31, 2023
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS AGENT
To: INTRADO LIFE & SAFETY, INC. (F/K/A WEST SAFETY SERVICES, INC.)
Reel/Frame 062570/0940 →
Omnibus Assignment of Security Interest in Intellectual Property
Nov 25, 2024
From: UBS AG, STAMFORD BRANCH (AS SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH IN ITS CAPACITY AS COLLATERAL AGENT)
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS THE SUCCESSOR COLLATERAL AGENT
Reel/Frame 069438/0775 →