IP Library Granted Patent US 8,638,696
Granted Patent B1
US 8,638,696 · App. 12/139,540 · Granted Jan 28, 2014

Enterprise conferencing with dual mixing

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Quick Facts
Patent No.
US 8,638,696
App. No.
12/139,540
Granted
Jan 28, 2014
Kind
B1
Abstract

A method and computer readable medium for providing Enterprise conferencing is provided. In an exemplary embodiment of the invention, a first SIP INVITE message is exchanged between a Media Gateway of the Enterprise and a first Media Server of a Conferencing Service Provider. Then, an Application Server of the Conferencing Service Provider establishes conference call resources at the Conferencing Service Provider. A first RTP session is established between the Media Gateway and the first Media Server, and then a PROMPT AND COLLECT message is sent from the Application Server to the first Media Server to gather data from the caller for establishing the Enterprise conferencing. After receipt of the data by the Application Server, an SIP INFO message is sent from the Application Server to a second Media Server of the Conferencing Service Provider, selecting the second Media Server to host the call.

Claims (72)

1. A method for providing Enterprise conferencing, comprising:

exchanging a first SIP INVITE message between a Media Gateway of an Enterprise and a first Media Server of the Enterprise;

initiating a CALL WAITING message from the first Media Server to an Application Server of a Conferencing Service Provider to establish conference call resources at the Conferencing Service Provider;

verifying at the Application Server that a caller initiating the first SIP INVITE message is authorized to establish the Enterprise conferencing, and upon verification, responding from the first Media Server to the Media Gateway with a SIP OK message;

sending a PROMPT AND COLLECT message from the Application Server to the first Media Server to gather data from the caller for establishing the Enterprise conferencing; and

acknowledging the response from the first Media Server with a SIP ACK message from the Media Gateway.

2. The method for providing Enterprise conferencing of claim 1 , further comprising:

opening a first RTP session between the Media Gateway and the first Media Server; and

collecting and sending the data from the first Media Server to the Application Server via a DTMF COLLECTED message.

3. The method for providing Enterprise conferencing of claim 2 , further comprising:

after receipt of the data by the Application Server, sending a SIP INFO message from the Application Server to a second Media Server of the Enterprise;

acknowledging receipt of the SIP INFO message at the second Media Server and selection by the Application Server of the second Media Server to host a call; and

sending a CALL TRANSFER message from the Application Server to the first Media Server to transfer the call.

4. The method for providing Enterprise conferencing of claim 3 , wherein the CALL TRANSFER message includes routing information operable to be shared with the Media Gateway for establishment of the call on the second Media Server.

5. The method for providing Enterprise conferencing of claim 3 , further comprising:

sending a SIP REFER message from the first Media Server to the Media Gateway, wherein the SIP REFER message includes information about the second Media Server; and

using the information about the second Media Server from the SIP REFER message, and exchanging a second SIP INVITE message between the Media Gateway and the second Media Server.

6. The method for providing Enterprise conferencing of claim 5 , further comprising:

sending a CALL WAITING message from the second Media Server to the Application Server to confirm the second SIP INVITE message from the Media Gateway;

sending an ACCEPT CALL response from the Application Server to the second Media Server indicating that a conference call has been established;

establishing a second RTP session between the Media Gateway and the second Media Server; and

terminating the first RTP session between the Media Gateway and the first Media Server.

7. A method for joining a conference call hosted at an Enterprise, comprising:

entering address data by a caller into a communication device to initiate a call to join an established conference call, the address information indicating a location of the conference call;

connecting the communication device with a Media Gateway at a Conferencing Service Provider through a PSTN;

sending a first SIP INVITE message from the Media Gateway to a first Media Server at the Conferencing Service Provider;

sending a CALL WAITING message from the first Media Server to an Application Server at the Conferencing Service Provider;

verifying at the Application Server that the caller has access privileges for the established conference call;

upon verification, sending an ACCEPT CALL message from the Application Server to the first Media Server;

sending a SIP OK message from the first Media Server to the Media Gateway in response to the ACCEPT CALL message;

sending a PROMPT AND COLLECT message from the Application Server to the first Media Server to gather data from the call requesting to join the established conference call; and

acknowledging the SIP OK message by sending a SIP ACK message from the Media Gateway to the first Media Server.

8. The method for joining a conference call hosted at an Enterprise of claim 7 , further comprising:

opening a first RTP session between the Media Gateway and the first Media Server; and

collecting and sending the data from the first Media Server to the Application Server via a DTMF COLLECTED message.

9. The method for joining a conference call hosted at an Enterprise of claim 8 , further comprising:

after receipt of the data by the Application Server, scanning a database of the Application Server to determine that the established conference call still exists;

upon determination, sending a CREATE CONFERENCE message from the Application Server to a second Media Server at the Conferencing Service Provider to allocate resources to the caller;

responding to the CREATE CONFERENCE message to acknowledge receipt of the CREATE CONFERENCE message at the second Media Server; and

sending a first BRIDGE MIXERS message from the Application Server to the second Media Server at the Conferencing Service Provider and sending a second BRIDGE MIXERS message from the Application Server to a third Media Server at the Enterprise site.

10. The method for joining a conference call hosted at an Enterprise of claim 9 , further comprising bridging Mixers to establish a second RTP Session between the third Media Server and the second Media Server.

11. The method joining a conference call hosted at an Enterprise of claim 10 , further comprising sending a CALL TRANSFER message from the Application Server to the first Media Server to transfer the call.

12. The method for joining a conference call hosted at an Enterprise of claim 11 , wherein the CALL TRANSFER message includes routing information operable to be shared with the Media Gateway for establishment of the call on the second Media Server.

13. The method for joining a conference call hosted at an Enterprise of claim 12 , further comprising:

sending a SIP REFER message from the first Media Server to the Media Gateway, wherein the SIP REFER message includes information about the second Media Server; and

using the information about the second Media Server from the SIP REFER message, and exchanging a second SIP INVITE message between the Media Gateway and the second Media Server.

14. The method for joining a conference call hosted at an Enterprise of claim 13 , further comprising:

sending a CALL WAITING message from the second Media Server to the Application Server to confirm the second SIP INVITE message from the Media Gateway;

sending an ACCEPT CALL response from the Application Server to the second Media Server;

establishing a second RTP session between the Media Gateway and the second Media Server; and

terminating the first RTP session between the Media Gateway and the first Media Server.

15. A non-transitory computer readable medium comprising instructions operable to perform method steps for providing Enterprise conferencing, the method steps comprising:

exchanging a first SIP INVITE message between a Media Gateway of the Enterprise and a first Media Server of the Enterprise;

initiating a CALL WAITING message from the first Media Server to an Application Server of a Conferencing Service Provider to establish conference call resources at the Conferencing Service Provider;

verifying at the Application Server that a caller initiating the first SIP INVITE message is authorized to establish the Enterprise conferencing, and upon verification, responding from the first Media Server to the Media Gateway with a SIP OK message;

sending a PROMPT AND COLLECT message from the Application Server to the first Media Server to gather data from the call requesting to join the established conference call; and

receiving acknowledgement of the response from the first Media Server with a SIP ACK message from the Media Gateway.

16. The non-transitory computer readable medium of claim 15 , wherein the method steps further comprise:

receiving the gathered data from the first Media Server at the Application Server in a form of a DTMF COLLECTED message.

17. The non-transitory computer readable medium of claim 16 , wherein the method steps further comprise:

after receipt of the data by the Application Server, sending a SIP INFO message from the Application Server to a second Media Server of the Enterprise;

acknowledging receipt of the SIP INFO message at the second Media Server and selection by the Application Server of the second Media Server to host a call; and

sending a CALL TRANSFER message from the Application Server to the first Media Server to transfer the call.

18. The non-transitory computer readable medium of claim 17 , wherein the CALL TRANSFER message includes routing information operable to be shared with the Media Gateway for establishment of the call on the second Media Server.

19. The non-transitory computer readable medium of claim 17 , wherein the method steps further comprise:

sending a SIP REFER message from the first Media Server to the Media Gateway, wherein the SIP REFER message includes information about the second Media Server; and

using the information about the second Media Server from the SIP REFER message, exchanging a second SIP INVITE message between the Media Gateway and the second Media Server.

20. The non-transitory computer readable medium of claim of claim 19 wherein the method steps further comprise:

sending a CALL WAITING message from the second Media Server to the Application Server to confirm the second SIP INVITE message from the Media Gateway;

sending an ACCEPT CALL response from the Application Server to the second Media Server indicating that a conference call has been established;

establishing a second RTP session between the Media Gateway and the second Media Server; and

terminating the first RTP session between the Media Gateway and the first Media Server.

Assignments (10)
OMNIBUS ASSIGNMENT OF SECURITY INTEREST IN INTELLECTUAL PROPERTY Recorded Nov 25, 2024
From: UBS AG, STAMFORD BRANCH (AS SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH IN ITS CAPACITY AS COLLATERAL AGENT)
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS THE SUCCESSOR COLLATERAL AGENT
Reel/Frame 069438/0775 →
CHANGE OF NAME Recorded Apr 3, 2023
From: INTRADO CORPORATION
To: WEST TECHNOLOGY GROUP, LLC
Reel/Frame 063239/0876 →
CHANGE OF NAME Recorded Apr 3, 2023
From: WEST CORPORATION
To: INTRADO CORPORATION
Reel/Frame 063239/0900 →
NOTICE OF GRANT OF SECURITY INTEREST (SECOND LIEN) IN PATENTS Recorded Jan 31, 2023
From: CX360, INC.; WEST TECHNOLOGY GROUP, LLC (FKA INTRADO CORPORATION, FKA WEST CORPORATION); INTRADO INTERACTIVE SERVICES CORPORATION (FKA WEST INTERACTIVE SERVICES CORPORATION, FKA COBALT ACQUISITION COMPANY)
To: U.S. BANK TRUST COMPANY, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 062571/0018 →
RELEASE OF SECURITY INTEREST Recorded Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST NOTIFICATIONS, INC.
Reel/Frame 062201/0987 →
RELEASE OF SECURITY INTEREST Recorded Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS SUCCESSOR TO WACHOVIA BANK, NATIONAL ASSOCIATION
To: INTERCALL, INC.; INTRADO INC.; WEST CORPORATION; WEST DIRECT, LLC; WEST NOTIFICATIONS GROUP, INC.
Reel/Frame 062201/0960 →
RELEASE OF SECURITY INTEREST Recorded May 1, 2018
From: U.S. BANK NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
Reel/Frame 046046/0547 →
NOTICE OF GRANT OF SECURITY INTEREST IN PATENTS (FIRST LIEN) Recorded Oct 10, 2017
From: WEST CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 044166/0901 →
SECURITY INTEREST Recorded Jun 20, 2016
From: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
To: U.S. BANK NATIONAL ASSOCIATION
Reel/Frame 039093/0944 →
SECURITY AGREEMENT Recorded Apr 16, 2010
From: INTERCALL, INC.; INTRADO, INC.; WEST CORPORATION; WEST DIRECT, LLC; WEST NOTIFICATIONS GROUP, INC.
To: WACHOVIA BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 024244/0216 →