IP Library › Assignment 063239/0876
Patent Assignment
Reel/Frame 063239/0876

Change of Name

Recorded: 2023-04-03 Pages: 13
Assignor
INTRADO CORPORATION
Executed: 2022-12-22
Assignee
WEST TECHNOLOGY GROUP, LLC
11650 MIRACLE HILLS DRIVE, OMAHA, NEW YORK, 68154
Covered Properties (389)
Method of Facilitating Contact Between a Consumer and a Requesting Entity
Patent: 8,280,761 →
Application: 09/883,149 →
Prepaid Calling Card Accounts Linked to Credit Card Accounts, with Methods for Creating and Managing the Same
Patent: 8,280,793 →
Application: 10/196,326 →
Method of Dynamically Allocating Usage of a Shared Resource
Patent: 7,376,738 →
Application: 10/734,958 →
Publication: US 2005/0144281
Systems, Methods, and Computer-Readable Media for Expedited Access to Conference Calls
Patent: 7,474,634 →
Application: 10/812,854 →
Methods and Apparatus for Conducting Conference Calls Using a Conferencing System Adapted to Operate Between a Circuit-Switched Network and a Packet-Switched Network
Patent: 7,583,657 →
Application: 10/814,595 →
Method, system, and computer readable medium for translating and redirecting calls
Patent: 8,665,758 →
Application: 11/297,807 →
Compilation, Analysis, and Graphic Representation of Call Data
Patent: 7,995,725 →
Application: 11/382,797 →
Maintaining a Work Schedule
Patent: 9,137,366 →
Application: 11/565,680 →
Publication: US 2008/0075268
Automatic Speech Recognition Tuning Management
Patent: 8,694,309 →
Application: 11/673,663 →
Automatic Speech Recognition Tagging
Patent: 9,093,073 →
Application: 11/673,665 →
Automatic Speech Recognition Reporting
Patent: 9,015,047 →
Application: 11/673,667 →
Method and Apparatus for Voice Recognition Unit Simulation
Patent: 8,670,972 →
Application: 11/759,659 →
Real-Time Feedback of Survey Results
Patent: 8,873,733 →
Application: 11/760,021 →
System, Method, and Computer-Readable Medium for Verbal Control of a Conference Call
Patent: 8,060,366 →
Application: 11/778,884 →
Method, Medium, and System for Providing Leads to an Agent in Exchange for Credits
Patent: 8,112,321 →
Application: 11/857,544 →
System, Method and Computer Readable Medium for Providing Notifications
Patent: 7,747,695 →
Application: 11/926,878 →
Method, System and Computer-Readable Medium for Message Notification Delivery
Patent: 8,949,840 →
Application: 11/951,394 →
Method and Apparatus for Establishing a Conference Call Session with a Wireless Device
Patent: 8,346,231 →
Application: 11/970,588 →
Open Framework Definition for Speech Application Design
Patent: 8,595,013 →
Application: 12/028,082 →
Interactive Voice Response Data Collection Object Framework, Vertical Benchmarking, and Bootstrapping Engine
Patent: 8,868,424 →
Application: 12/028,093 →
Real-Time Adjustment for Better Caller Experience
Patent: 9,094,485 →
Application: 12/028,229 →
Real-Time Monitoring of Caller Experience for a Group of Steps in a Call Flow
Patent: 9,635,154 →
Application: 12/028,238 →
Real-Time Monitoring of Caller Experience in a Call Flow
Patent: 8,401,156 →
Application: 12/028,248 →
Interactive Television Offer Presentations
Patent: 8,255,939 →
Application: 12/054,744 →
System, Method and Computer Readable Medium for Call Center Management
Patent: 9,628,618 →
Application: 12/058,073 →
Automatic Speech Tagging System and Method Thereof
Patent: 9,244,901 →
Application: 12/107,119 →
System for Receiving and Processing Multimedia Messages Sent to a Mobile Device and Method Thereof
Patent: 9,232,367 →
Application: 12/107,168 →
System for Providing Multimedia Messages to a Mobile Device and Method Thereof
Patent: 9,497,603 →
Application: 12/107,175 →
Method and System for Establishing a Spatial Street Address Data Set
Patent: 7,987,218 →
Application: 12/115,203 →
Publication: US 2009/0276450
Mobile Voice Self Service Device and Method Thereof
Patent: 8,296,148 →
Application: 12/138,463 →
Mobile Contacts Outdialer and Method Thereof
Patent: 8,644,803 →
Application: 12/138,465 →
Passive Outdial Support for Mobile Devices via Wap Push of an Mvss Url
Patent: 9,736,207 →
Application: 12/138,469 →
Real-Time Streaming Protocol Gateway and Proxy for Serving and Caching Static Media Over a Low Bandwidth Connection
Patent: 7,814,221 →
Application: 12/138,473 →
Mrcp Resource Access Control Mechanism for Mobile Devices
Patent: 9,009,797 →
Application: 12/138,474 →
Mobile Voice Self Service System
Patent: 8,311,837 →
Application: 12/138,476 →
Mrcp Gateway for Mobile Devices
Patent: 9,008,618 →
Application: 12/138,478 →
VoiceXML BROWSER AND SUPPORTING COMPONENTS FOR MOBILE DEVICES
Patent: 8,838,455 →
Application: 12/138,479 →
Enterprise Conferencing with Dual Mixing
Patent: 8,638,696 →
Application: 12/139,540 →
Method and Computer Program for Managing Client Task Information with Multiple Users
Patent: 8,352,599 →
Application: 12/181,393 →
Do Not Call Registry Database Access System
Patent: 8,184,794 →
Application: 12/239,873 →
Systems, Methods, and Computer-Readable Media for Expedited Access to Conference Calls
Patent: 8,731,168 →
Application: 12/241,140 →
System and Method for Handling Mobile Emergency Service Call from an Incognito Mobile Station
Patent: 8,095,108 →
Application: 12/247,454 →
Publication: US 2010/0087160
System and Method for Real-Time Geographical Call Display of Automatic Call Distributor Calls
Patent: 8,649,491 →
Application: 12/277,734 →
Customer Callback Reward System and Method
Patent: 8,311,202 →
Application: 12/353,337 →
System, Method and Computer Readable Medium for Use in Providing Patient Treatment Regime
Application: 12/391,848 →
Systems, Methods, and Computer-Readable Medium for Tracking, Reconciling, and Reporting on Dtmf Data and Voice Data Communicated Between Call Centers and Users
Patent: 8,019,074 →
Application: 12/411,637 →
Performing Automated Event Services to Registered End Users
Patent: 8,582,742 →
Application: 12/433,985 →
Methods and Apparatus for Conducting Conference Calls Using a Conferencing System Adapted to Operate Between a Circuit-Switched Network and a Packet-Switched Network
Patent: 8,005,075 →
Application: 12/506,377 →
Method and System for Message Delivery Security Validation
Patent: 9,178,858 →
Application: 12/535,920 →
Method and System of Providing Enhanced Appointment Notification Service to Mobile Devices
Patent: 8,707,206 →
Application: 12/546,159 →
Real Time Voice Quality Statistics in Audio Teleconferencing
Patent: 8,467,321 →
Application: 12/547,565 →
Method and Apparatus of Providing Data Service Mobility
Patent: 8,655,327 →
Application: 12/575,524 →
Call Steering in a Call Center System
Patent: 9,609,136 →
Application: 12/710,828 →
Method and Apparatus of Creating Customized Computer-Based User Dashboard Interfaces
Patent: 9,811,511 →
Application: 12/725,711 →
Systems and Methods for Conducting Transactions with a Customer Using Text Messages
Patent: 8,621,536 →
Application: 12/726,512 →
Method, Apparatus and Computer Program to Provide Access to Client Records and Data Resources
Patent: 9,755,856 →
Application: 12/758,947 →
System, Method and Computer Readable Medium for Providing Notifications
Patent: 8,301,523 →
Application: 12/766,167 →
Systems and Methods for Conferencing Enterprise and Non-Enterprise Callers
Patent: 8,767,592 →
Application: 12/771,337 →
Systems and Methods for Managing Payments Using a Communication Device
Application: 12/780,069 →
Method and Apparatus of Processing Data Displayed on a Mobile Station Interface Based on User Preferences
Patent: 8,847,753 →
Application: 12/834,075 →
Method and Apparatus of Processing Data Displayed on a Mobile Station Interface Based on User Preferences
Patent: 8,260,365 →
Application: 12/834,091 →
Location-Based Movie Identification Systems and Methods
Patent: 8,627,358 →
Application: 12/856,906 →
Real-Time Streaming Protocol Gateway and Proxy for Serving and Caching Static Media Over a Low Bandwidth Connection
Patent: 8,862,760 →
Application: 12/875,596 →
Preference-Based Advertising Systems and Methods
Application: 12/977,414 →
Method and Apparatus of Analyzing Customer Call Data and Related Call Information to Determine Call Characteristics
Patent: 8,615,074 →
Application: 12/984,802 →
Agent-Assisted and Directed Web-Channel Customer Care Apparatus, Method, and Computer Program
Patent: 8,972,507 →
Application: 13/011,518 →
Global Interpreter/Translation Services via Conference Bridge
Patent: 8,520,833 →
Application: 13/157,660 →
Method and Apparatus of Processing User Text Input Information
Patent: 8,954,317 →
Application: 13/175,126 →
Methods and Apparatus for Conducting Conference Calls Using a Conferencing System Adapted to Operate Between a Circuit-Switched Network and a Packet-Switched Network
Patent: 8,514,848 →
Application: 13/185,759 →
Systems, Methods, and Computer-Readable Medium for Tracking, Reconciling, and Reporting on Dtmf Data and Voice Data Communicated Between Call Centers and Users
Patent: 8,472,610 →
Application: 13/188,544 →
Image Capture to Enforce Remote Agent Adherence
Patent: 9,147,047 →
Application: 13/208,075 →
Scalable Transcoding for Streaming Audio
Patent: 8,788,683 →
Application: 13/211,831 →
Publication: US 2013/0046896
Method and Apparatus for Voice Recognition Unit Simulation
Patent: 8,917,817 →
Application: 13/220,092 →
Method and Apparatus for Voice Recognition Unit Simulation
Patent: 8,990,063 →
Application: 13/220,271 →
Method and Apparatus of Providing Notification Services to Smartphone Devices
Patent: 8,751,602 →
Application: 13/232,372 →
System, Method and Computer-Readable Medium for Verbal Control of a Conference Call
Patent: 8,380,521 →
Application: 13/246,092 →
Consumer Care System
Patent: 8,600,417 →
Application: 13/269,881 →
Context Aware Transactions
Application: 13/273,393 →
Context Aware Transactions Performed on Integrated Service Platforms
Patent: 8,914,850 →
Application: 13/273,413 →
Method and Apparatus of Providing Messaging to Targeted Lifestyle Segments
Application: 13/276,444 →
Method and Apparatus of Providing a Mobile Phone Notification Service
Patent: 8,965,347 →
Application: 13/279,526 →
Method and Apparatus of Providing Live Support Service in a Notification System
Patent: 8,667,072 →
Application: 13/279,572 →
Method and Apparatus of Providing Enhanced Authentication and Security for Financial Institution Transactions
Application: 13/312,019 →
Method and Apparatus of Applying Call Suppression Measures to Restrict Phone Calls
Patent: 8,681,967 →
Application: 13/329,812 →
Integrated Call Capture for Streaming Audio
Patent: 9,185,154 →
Application: 13/334,868 →
Publication: US 2013/0283160
Method, Medium, and System for Providing Leads to an Agent in Exchange for Credits
Patent: 8,473,366 →
Application: 13/342,601 →
System and Method for Providing Sms Message Services from Multiple Originators Using a Shared Shortcode
Patent: 9,031,586 →
Application: 13/359,747 →
System and Method for Identifying Sms Messages from Multiple Originators Using a Shared Shortcode
Patent: 8,694,032 →
Application: 13/359,756 →
Services via a Conference Bridge
Patent: 9,253,329 →
Application: 13/373,710 →
Internet Sip Registration/Proxy Service for Audio Conferencing
Patent: 8,934,383 →
Application: 13/402,457 →
Internet Sip Registration/Proxy Service for Audio Conferencing
Patent: 9,137,028 →
Application: 13/402,506 →
Performing Automated Event Services to Registered End Users
Patent: 8,681,964 →
Application: 13/415,436 →
Conference Call Information Sharing via Interaction with Social Networking Data
Patent: 8,594,292 →
Application: 13/452,304 →
Do Not Call Registry Database Access System
Patent: 8,744,058 →
Application: 13/454,242 →
System and Method for Determining a Responsible Service Area for a Service Request Call
Patent: 8,831,182 →
Application: 13/473,148 →
Publication: US 2013/0308762
Controlling a Crowd of Multiple Mobile Station Devices
Patent: 9,094,489 →
Application: 13/482,555 →
Controlling a Crowd of Multiple Mobile Station Devices
Patent: 9,026,088 →
Application: 13/482,616 →
Optimizing on-Premise Conferencing Solutions
Patent: 8,774,383 →
Application: 13/532,850 →
Method and Apparatus of Processing Data Displayed on a Mobile Station Interface Based on User Preferences
Patent: 8,548,529 →
Application: 13/585,440 →
Intelligent Interactive Voice Response System for Processing Customer Communications
Patent: 9,049,295 →
Application: 13/596,333 →
Intelligent Interactive Voice Response System for Processing Customer Communications
Patent: 8,600,019 →
Application: 13/596,354 →
Identifying Recorded Call Data Segments of Interest
Patent: 8,964,946 →
Application: 13/628,538 →
Identifying Recorded Call Data Segments of Interest
Patent: 9,313,330 →
Application: 13/628,612 →
Identifying Recorded Call Data Segments of Interest
Patent: 9,106,731 →
Application: 13/628,699 →
Mobile Voice Self Service Device and Method Thereof
Patent: 8,521,536 →
Application: 13/657,119 →
Mobile Voice Self Service System
Patent: 9,232,375 →
Application: 13/667,359 →
Customer Callback Reward System and Method
Patent: 8,548,148 →
Application: 13/674,994 →
Method and Apparatus for Establishing a Conference Call Session with a Wireless Device
Patent: 8,811,962 →
Application: 13/688,510 →
Method and Apparatus of Requesting Customized Location Information at a Mobile Station
Patent: 8,983,503 →
Application: 13/731,169 →
Automated Filed Delivery Systems and Methods
Patent: 9,270,737 →
Application: 13/846,335 →
Applying User Preferences, Behavioral Patterns and Environmental Factors to an Automated Customer Support Application
Patent: 8,923,489 →
Application: 13/869,309 →
Apparatus, Method, and Computer Program for Optimizing Communication
Application: 13/873,495 →
Method, Medium, and System for Providing Leads to an Agent in Exchange for Credits
Patent: 8,732,034 →
Application: 13/913,557 →
Systems, Methods, and Computer-Readable Medium for Tracking, Reconciling, and Reporting on Dtmf Data and Voice Data Communicated Between Call Centers and Users
Patent: 8,837,708 →
Application: 13/916,789 →
Methods and Apparatus for Conducting Conference Calls Using a Conferencing System Adapted to Operate Between a Circuit-Switched Network and a Packet-Switched Network
Patent: 9,031,061 →
Application: 13/955,052 →
Mobile Voice Self Service Device and Method Thereof
Patent: 9,812,145 →
Application: 13/959,065 →
Global Interpreter/Translation Services via Conference Bridge
Patent: 9,036,809 →
Application: 13/962,550 →
Method and Apparatus of Processing Data Displayed on a Mobile Station Interface Based on User Preferences
Patent: 8,923,926 →
Application: 13/965,313 →
User Input Drivent Short Message Service (Sms) Applications
Patent: 9,247,066 →
Application: 13/973,772 →
Customer Callback Reward System and Method
Patent: 8,958,538 →
Application: 14/021,749 →
Auctioning and Management of Cloud-Based Services
Application: 14/024,882 →
Advanced Automatic Loop Detection in Short Message Service (Sms) Two-Way Messaging
Patent: 9,521,527 →
Application: 14/029,348 →
Short Message Service (Sms) Response and Interpretation Application
Patent: 8,817,968 →
Application: 14/036,914 →
Performing Automated Event Services to Registered End Users
Patent: 8,792,629 →
Application: 14/049,739 →
Intercepting and Processing Received Short Message Service (Sms) Messages to Provide an Automated Response
Patent: 9,294,890 →
Application: 14/058,969 →
Providing Data Messaging Support by Intercepting and Redirecting Received Short Message Service (Sms) Messages
Patent: 9,143,907 →
Application: 14/059,012 →
Providing Data Messaging Support by Intercepting and Processing Received Short Message Service (Sms) Messages at a Customer Support Service
Patent: 9,232,373 →
Application: 14/059,048 →
Providing Data Messaging Support by Intercepting and Processing Received Short Message Service (Sms) Messages at a Customer Support Service
Patent: 9,813,363 →
Application: 14/059,084 →
Conference Call Information Sharing via Interaction with Social Networking Data
Patent: 8,837,701 →
Application: 14/065,982 →
Consumer Care System
Patent: 9,635,179 →
Application: 14/072,017 →
Dynamic Call Billing and Invoice Generating Application
Patent: 9,392,125 →
Application: 14/073,041 →
Intelligent Interactive Voice Response System for Processing Customer Communications
Patent: 9,767,482 →
Application: 14/074,348 →
Method and Apparatus of Analyzing Customer Call Data and Related Call Information to Determine Call Characteristics
Patent: 8,989,368 →
Application: 14/083,609 →
System, Method, and Computer-Readable Medium That Facilitate Voice Biometrics User Authentication
Patent: 9,160,849 →
Application: 14/084,989 →
Conducting Transactions Between a Vendor and a Customer Using Text Messages
Patent: 8,839,311 →
Application: 14/089,927 →
Location-Based Movie Identification Systems and Methods
Patent: 8,955,011 →
Application: 14/095,646 →
Reduction in Network Congestion
Patent: 9,014,352 →
Application: 14/105,644 →
Reduction in Network Congestion
Patent: 9,014,353 →
Application: 14/105,658 →
Reduction in Network Congestion
Patent: 9,497,121 →
Application: 14/105,672 →
Reduction in Network Congestion
Patent: 9,832,126 →
Application: 14/105,728 →
Instant Support Agent Call Setup and Call Connection Application
Patent: 9,674,344 →
Application: 14/139,043 →
Enterprise Conferencing with Dual Mixing
Patent: 8,917,634 →
Application: 14/150,204 →
International Conferencing via Globally Distributed Cascading Servers
Patent: 9,148,515 →
Application: 14/154,805 →
System and Method for Real-Time Geographical Call Display of Automatic Call Distributor Calls
Patent: 8,934,616 →
Application: 14/160,170 →
Mobile Contacts Outdialer and Method Thereof
Patent: 9,107,050 →
Application: 14/161,787 →
Method and Apparatus of Providing Data Service Mobility
Patent: 9,065,904 →
Application: 14/164,989 →
Method and Apparatus of Providing Live Support Service in a Notification System
Patent: 9,256,879 →
Application: 14/174,584 →
Method and Apparatus for Voice Recognition Unit Simulation
Application: 14/190,375 →
Method and Apparatus of Applying Call Suppression Measures to Restrict Phone Calls
Patent: 8,903,071 →
Application: 14/191,591 →
Performing Automated Event Services to Registered End Users
Patent: 8,971,512 →
Application: 14/193,195 →
System, Method, and Computer-Readable Medium for Diagnosing a Conference Call
Patent: 9,647,907 →
Application: 14/196,733 →
Systems, Methods, and Computer-Readable Media for Expedited Access to Conference Calls
Patent: 8,929,530 →
Application: 14/205,474 →
Automatic Speech Recognition Tuning Management
Patent: 9,047,872 →
Application: 14/208,763 →
System and Method for Identifying Sms Messages from Multiple Originators Using a Shared Shortcode
Patent: 9,042,924 →
Application: 14/217,555 →
Voice-Activated Customer Service Assistant
Patent: 9,275,632 →
Application: 14/219,175 →
Method and System of Providing Enhanced Appointment Notification Service to Mobile Devices
Patent: 9,003,328 →
Application: 14/247,501 →
Call Redirect via Centralized Bridges
Patent: 9,118,781 →
Application: 14/259,291 →
Applying User Preferences, Behavioral Patterns and/or Environmental Factors to an Automated Customer Support Application
Patent: 9,319,524 →
Application: 14/262,962 →
Applying User Preferences, Behavioral Patterns and/or Environmental Factors to an Automated Customer Support Application
Patent: 9,319,522 →
Application: 14/262,982 →
Systems and Methods for Conferencing Enterprise and Non-Enterprise Callers
Patent: 9,544,157 →
Application: 14/306,524 →
Method and Apparatus for Establishing a Conference Call Session with a Wireless Device
Patent: 9,392,419 →
Application: 14/318,861 →
Performing Automated Event Services to Registered End Users
Patent: 9,008,295 →
Application: 14/327,014 →
Short Message Service (Sms) Response and Interpretation Application
Patent: 9,584,990 →
Application: 14/330,126 →
Systems, Methods, and Computer-Readable Medium for Tracking, Reconciling, and Reporting on Dtmf Data and Voice Data Communicated Between Call Centers and Users
Patent: 9,148,509 →
Application: 14/462,107 →
VoiceXML BROWSER AND SUPPORTING COMPONENTS FOR MOBILE DEVICES
Patent: 9,754,590 →
Application: 14/473,134 →
Conducting Transactions Between a Vendor and a Customer Using Text Messages
Patent: 9,143,831 →
Application: 14/476,801 →
Conference Call Information Sharing via Interaction with Social Networking Data
Patent: 9,148,516 →
Application: 14/480,857 →
Providing Data Messaging Support by Intercepting and Processing Received Short Message Service (Sms) Messages at a Customer Support Service
Application: 14/482,322 →
Method and Apparatus of Processing Data Displayed on a Mobile Station Interface Based on User Preferences
Patent: 9,123,057 →
Application: 14/495,969 →
Real-Time Streaming Protocol Gateway and Proxy for Serving and Caching Static Media Over a Low Bandwidth Connection
Application: 14/512,515 →
Real-Time Feedback of Survey Results
Patent: 9,332,123 →
Application: 14/521,842 →
Enterprise Conferencing with Dual Mixing
Patent: 9,112,932 →
Application: 14/525,468 →
Method and Apparatus of Applying Call Suppression Measures to Restrict Phone Calls
Patent: 9,197,747 →
Application: 14/556,794 →
Context Aware Transactions Performed on Integrated Service Platforms
Patent: 9,282,126 →
Application: 14/567,859 →
Method and Apparatus for Voice Recognition Unit Simulation
Patent: 9,497,304 →
Application: 14/570,498 →
Applying User Preferences, Behavioral Patterns and Environmental Factors to an Automated Customer Support Application
Patent: 9,264,543 →
Application: 14/583,855 →
Method and Apparatus of Processing Data Displayed on a Mobile Station Interface Based on User Preferences
Patent: 9,552,339 →
Application: 14/583,908 →
Systems, Methods, and Computer-Readable Media for Expedited Access to Conference Calls
Patent: 9,148,517 →
Application: 14/585,612 →
System and Method for Real-Time Geographical Call Display of Automatic Call Distributor Calls
Patent: 9,203,963 →
Application: 14/591,340 →
Real Time Feedback of Script Logic
Patent: 9,185,223 →
Application: 14/593,372 →
Internet Sip Registration/Proxy Service for Audio Conferencing
Patent: 9,654,520 →
Application: 14/594,514 →
Method, System and Computer Readable Medium for Notification Delivery
Patent: 9,372,730 →
Application: 14/600,974 →
Location-Based Movie Identification Systems and Methods
Patent: 9,271,036 →
Application: 14/606,187 →
Method and Apparatus of Processing User Text Input Information
Patent: 9,195,641 →
Application: 14/611,483 →
Method and Apparatus of Providing a Mobile Phone Notification Service
Patent: 9,307,076 →
Application: 14/615,764 →
Customer Callback Reward System and Method
Patent: 9,742,917 →
Application: 14/618,107 →
Processing and Delivery of Private Electronic Documents
Application: 14/618,721 →
Processing and Delivery of Private Electronic Documents
Application: 14/618,768 →
Identifying Recorded Call Data Segments of Interest
Patent: 9,386,137 →
Application: 14/622,999 →
Performing Automated Event Services to Registered End Users
Patent: 9,300,809 →
Application: 14/626,139 →
Agent-Assisted and Directed Web-Channel Customer Care Apparatus, Method, and Computer Program
Patent: 9,172,758 →
Application: 14/635,527 →
Method and Apparatus for Voice Recognition Unit Simulation
Application: 14/641,489 →
Method and Apparatus of Requesting Customized Location Information at a Mobile Station
Patent: 9,143,895 →
Application: 14/644,240 →
Method and System of Providing Enhanced Appointment Notification Service to Mobile Devices
Patent: 9,996,823 →
Application: 14/679,271 →
Script Unique Prompts
Patent: 9,672,211 →
Application: 14/680,889 →
Performing Automated Event Services to Registered End Users
Patent: 9,635,065 →
Application: 14/685,223 →
Mrcp Resource Access Control Mechanism for Mobile Devices
Patent: 9,516,011 →
Application: 14/685,818 →
Mrcp Gateway for Mobile Devices
Application: 14/685,850 →
Reduction in Network Congestion
Patent: 9,338,283 →
Application: 14/690,829 →
Reduction in Network Congestion
Patent: 9,338,284 →
Application: 14/690,897 →
Controlling a Crowd of Multiple Mobile Station Devices
Patent: 9,576,297 →
Application: 14/703,203 →
System and Method for Providing Sms Message Services from Multiple Originators Using a Shared Shortcode
Patent: 9,451,431 →
Application: 14/706,694 →
Methods and Apparatus for Conducting Conference Calls Using a Conferencing System Adapted to Operate Between a Circuit-Switched Network and a Packet-Switched Network
Patent: 9,380,165 →
Application: 14/709,002 →
System and Method for Identifying Sms Messages from Multiple Originators Using a Shared Shortcode
Patent: 9,615,228 →
Application: 14/721,661 →
Intelligent Interactive Voice Response System for Processing Customer Communications
Patent: 9,344,567 →
Application: 14/727,172 →
Method and Apparatus of Providing Data Service Mobility
Patent: 9,473,623 →
Application: 14/745,664 →
Electronic Card Delivery and Communication Channel Integration
Patent: 9,654,627 →
Application: 14/797,403 →
Real-Time Adjustment for Better Caller Experience
Patent: 9,955,010 →
Application: 14/799,916 →
Identifying Recorded Call Data Segments of Interest
Patent: 9,413,881 →
Application: 14/821,906 →
Enterprise Conferencing with Dual Mixing
Patent: 9,413,791 →
Application: 14/825,745 →
Method and Apparatus of Processing Data Displayed on a Mobile Station Interface Based on User Preferences
Patent: 9,363,643 →
Application: 14/841,023 →
Workflow Management and Corresponding Integrated Notification Processing Platform
Patent: 9,635,166 →
Application: 14/842,262 →
Internet Sip Registration/Proxy Service for Audio Conferencing
Patent: 9,485,361 →
Application: 14/854,262 →
Systems, Methods, and Computer-Readable Media for Expedited Access to Conference Calls
Patent: 9,762,735 →
Application: 14/869,190 →
Conference Call Information Sharing via Interaction with Social Networking Data
Patent: 9,407,772 →
Application: 14/869,360 →
Image Capture to Enforce Remote Agent Adherence
Application: 14/869,480 →
System, Method, and Computer-Readable Medium That Facilitate Voice Biometrics User Authentication
Patent: 9,847,996 →
Application: 14/880,432 →
Agent-Assisted and Directed Web-Channel Customer Care Apparatus, Method, and Computer Program
Patent: 9,455,884 →
Application: 14/923,555 →
Method and System for Message Delivery Security Validation
Patent: 9,621,564 →
Application: 14/931,489 →
System and Method for Real-Time Geographical Call Display of Automatic Call Distributor Calls
Patent: 9,544,435 →
Application: 14/955,111 →
System for Receiving and Processing Multimedia Messages Sent to a Mobile Device and Method Thereof
Patent: 9,832,620 →
Application: 14/988,479 →
Mobile Voice Self Service System
Patent: 9,924,032 →
Application: 14/988,897 →
Providing Data Messaging Support by Intercepting and Processing Received Short Message Service (Sms) Messages at a Customer Support Service
Patent: 9,549,300 →
Application: 14/988,971 →
User Input Driven Short Message Service (Sms) Applications
Patent: 9,553,991 →
Application: 15/006,783 →
Method and Apparatus of Providing Live Support Service in a Notification System
Patent: 9,577,973 →
Application: 15/019,049 →
Applying User Preferences, Behavioral Patterns and Environmental Factors to an Automated Customer Support Application
Patent: 9,538,004 →
Application: 15/044,324 →
Location-Based Movie Identification Systems and Methods
Patent: 9,820,014 →
Application: 15/051,136 →
Voice-Activated Customer Service Assistant
Patent: 9,754,579 →
Application: 15/057,854 →
Context Aware Transactions Performed on Integrated Service Platforms
Patent: 9,537,959 →
Application: 15/064,200 →
Performing Automated Event Services to Registered End Users
Patent: 9,729,723 →
Application: 15/083,734 →
System, Method, and Computer-Readable Medium for Removing Credit Card Numbers from Both Fixed and Variable Length Transaction Records
Application: 15/091,015 →
Method and Apparatus of Providing a Mobile Phone Notification Service
Patent: 9,549,392 →
Application: 15/091,116 →
Identifying Recorded Call Data Segments of Interest
Patent: 9,571,620 →
Application: 15/096,514 →
Applying User Preferences, Behavioral Patterns and/or Environmental Factors to an Automated Customer Support Application
Patent: 9,525,775 →
Application: 15/132,749 →
Applying User Preferences, Behavioral Patterns and/or Environmental Factors to an Automated Customer Support Application
Patent: 9,485,356 →
Application: 15/132,898 →
Method, Apparatus and Computer Program to Provide Access to Client Records and Data Resources
Patent: 9,536,048 →
Application: 15/145,200 →
Reduction in Network Congestion
Patent: 9,699,302 →
Application: 15/150,630 →
Reduction in Network Congestion
Patent: 9,723,134 →
Application: 15/150,702 →
Intelligent Interactive Voice Response System for Processing Customer Communications
Application: 15/157,145 →
Reduction in Network Congestion
Patent: 9,686,401 →
Application: 15/188,245 →
Method, System and Computer Readable Medium for Notification Delivery
Application: 15/188,618 →
Identifying Recorded Call Data Segments of Interest
Patent: 9,537,993 →
Application: 15/201,681 →
Conference Call Information Sharing via Interaction with Social Networking Data
Patent: 9,686,413 →
Application: 15/225,983 →
Identifying Recorded Call Data Segments of Interest
Patent: 9,680,991 →
Application: 15/231,929 →
Enterprise Conferencing with Dual Mixing
Patent: 9,674,232 →
Application: 15/231,987 →
System and Method for Providing Sms Message Services from Multiple Originators Using a Shared Shortcode
Application: 15/270,204 →
Agent-Assisted and Directed Web-Channel Customer Care Apparatus, Method, and Computer Program
Patent: 9,660,944 →
Application: 15/276,975 →
Method and Apparatus of Providing Data Service Mobility
Patent: 9,949,099 →
Application: 15/296,573 →
Applying User Preferences, Behavioral Patterns and/or Environmental Factors to an Automated Customer Support Application
Patent: 9,741,056 →
Application: 15/340,607 →
Disparate Conference System Connector
Application: 15/341,669 →
Reduction in Network Congestion
Application: 15/351,603 →
System for Providing Multimedia Messages to a Mobile Device and Method Thereof
Application: 15/351,921 →
Mrcp Resource Access Control Mechanism for Mobile Devices
Patent: 9,811,656 →
Application: 15/370,186 →
Advanced Automatic Loop Detection in Short Message Service (Sms) Two-Way Messaging
Patent: 9,756,488 →
Application: 15/377,660 →
Applying User Preferences, Behavioral Patterns and/or Environmental Factors to an Automated Customer Support Application
Patent: 9,686,409 →
Application: 15/383,867 →
Method, Apparatus and Computer Program to Provide Access to Client Records and Data Resources
Application: 15/396,887 →
Context Aware Transactions Performed on Integrated Service Platforms
Patent: 9,800,668 →
Application: 15/396,940 →
Applying User Preferences, Behavioral Patterns and Environmental Factors to an Automated Customer Support Application
Patent: 9,860,377 →
Application: 15/397,010 →
Providing Data Messaging Support by Intercepting and Processing Received Short Message Service (Sms) Messages at a Customer Support Service
Patent: 9,990,638 →
Application: 15/407,524 →
User Input Driven Short Message Service (Sms) Applications
Patent: 9,871,919 →
Application: 15/413,615 →
Method and Apparatus of Processing Data Displayed on a Mobile Station Interface Based on User Preferences
Application: 15/414,284 →
Multimode Service Communication Configuration
Application: 15/430,598 →
Multimode Service Communication Configuration
Application: 15/430,643 →
Identifying Recorded Call Data Segments of Interest
Patent: 9,749,465 →
Application: 15/432,618 →
Method and Apparatus of Providing Live Support Service in a Notification System
Application: 15/437,849 →
Short Message Service (Sms) Response and Interpretation Application
Application: 15/444,602 →
Method and Apparatus of Processing User Data of a Multi-Speaker Conference Call
Application: 15/464,604 →
Intelligent Interactive Voice Response System for Processing Customer Communications
Application: 15/471,116 →
Systems and Methods for Conducting Transactions with a Customer Using Text Messages
Patent: 9,911,115 →
Application: 15/471,736 →
System and Method for Identifying Sms Messages from Multiple Originators Using a Shared Shortcode
Patent: 9,913,115 →
Application: 15/478,721 →
Method and System for Message Delivery Security Validation
Patent: 9,935,966 →
Application: 15/484,328 →
Third-Party Authentication Systems and Methods
Application: 15/484,772 →
Providing Data Messaging Support by Intercepting and Redirecting Received Short Message Service (Sms) Messages
Patent: 9,998,594 →
Application: 15/484,901 →
System, Method and Computer Readable Medium for Call Center Management
Application: 15/490,204 →
Workflow Management and Corresponding Integrated Notification Processing Platform
Application: 15/496,147 →
Method and Apparatus of Requesting Customized Location Information at a Mobile Station
Patent: 9,978,081 →
Application: 15/496,385 →
Mobile Care with a Virtual Queue
Patent: 9,924,039 →
Application: 15/596,474 →
Electronic Card Delivery and Communication Channel Integration
Application: 15/596,599 →
Agent Application and Integrated Call Processing Platform
Patent: 9,986,092 →
Application: 15/605,571 →
Instant Support Agent Call Setup and Call Connection Application
Application: 15/614,828 →
Script Unique Prompts
Application: 15/614,932 →
Identifying Recorded Call Data Segments of Interest
Application: 15/621,006 →
Reduction in Network Congestion
Patent: 9,979,816 →
Application: 15/627,620 →
Applying User Preferences, Behavioral Patterns and/or Environmental Factors to an Automated Customer Support Application
Application: 15/627,969 →
Embedding Calendar Events in Sms Messages
Application: 15/637,783 →
Reduction in Network Congestion
Application: 15/641,605 →
Reduction in Network Congestion
Application: 15/666,190 →
Performing Automated Event Services to Registered End Users
Patent: 9,992,345 →
Application: 15/671,346 →
Passive Outdial Support for Mobile Devices via Wap Push of an Mvss Url
Application: 15/677,695 →
APPLYING USER PREFERENCES, behavioral patterns and/OR environmental factors TO AN AUTOMATED CUSTOMER SUPPORT APPLICATION
Application: 15/683,654 →
VoiceXML BROWSER AND SUPPORTING COMPONENTS FOR MOBILE DEVICES
Application: 15/695,066 →
Voice-Activated Customer Service Assistant
Application: 15/695,131 →
Advanced Automatic Loop Detection in Short Message Service (Sms) Two-Way Messaging
Application: 15/695,373 →
Method, Apparatus and Computer Program to Provide Access to Client Records and Data Resources
Application: 15/695,489 →
Multimode Service Communication Configuration for Performing Transactions
Patent: 9,986,095 →
Application: 15/702,421 →
Intelligent Interactive Voice Response System for Processing Customer Communications
Application: 15/708,401 →
Multi-Channel Conference Bridging
Application: 15/785,632 →
Context Aware Transactions Performed on Integrated Service Platforms
Application: 15/791,572 →
Enhanced Conference Access and Control
Application: 15/798,668 →
Providing Data Messaging Support by Intercepting and Processing Received Short Message Service (Sms) Messages at a Customer Support Service
Application: 15/805,525 →
Mrcp Resource Access Control Mechanism for Mobile Devices
Application: 15/805,574 →
Mobile Voice Self Service Device and Method Thereof
Application: 15/805,686 →
Location-Based Movie Identification Systems and Methods
Application: 15/812,001 →
System for Receiving and Processing Multimedia Messages Sent to a Mobile Device and Method Thereof
Application: 15/824,327 →
Reduction in Network Congestion
Application: 15/824,693 →
Network Monitoring to Perform Fault Isolation
Application: 15/842,344 →
System, Method, and Computer-Readable Medium That Facilitate Voice Biometrics User Authentication
Application: 15/847,730 →
Applying User Preferences, Behavioral Patterns and Environmental Factors to an Automated Customer Support Application
Application: 15/859,850 →
User Input Driven Short Message Service (Sms) Applications
Application: 15/871,555 →
Database Scanning Tool for Optimizing Queries
Application: 15/888,259 →
Bot Framework for Channel Agnostic Applications
Application: 15/903,440 →
Ported and Disconnected Wireless Number Distinction Based on Number Portability Database Status and Opted-in File Status
Application: 15/906,318 →
System and Method for Identifying Sms Messages from Multiple Originators Using a Shared Shortcode
Application: 15/913,307 →
Mobile Voice Self Service System
Application: 15/925,897 →
Mobile Care with a Virtual Queue
Application: 15/925,932 →
Communication Session Scheduling Queue
Application: 15/937,310 →
Context Aware Subscriber Service
Application: 15/940,214 →
Method and System for Message Delivery Security Validation
Application: 15/942,713 →
Sms Check in and Check Out
Application: 15/949,235 →
Conference Call Direct Access
Application: 15/964,363 →
Method and Apparatus of Requesting Customized Location Information at a Mobile Station
Application: 15/980,996 →
Reduction in Network Congestion
Application: 15/981,254 →
Multimode Service Communication Configuration for Performing Transactions
Application: 15/982,077 →
Agent Application and Integrated Call Processing Platform
Application: 15/982,171 →
Providing Data Messaging Support by Intercepting and Processing Received Short Message Service (Sms) Messages at a Customer Support Service
Application: 15/997,875 →
Performing Automated Event Services to Registered End Users
Application: 15/997,950 →
Automated File Delivery Systems and Methods
Application: 16/000,091 →
Message Brokering for Asynchronous Status Updates
Application: 16/003,247 →
Message Brokering for Asynchronous Status Updates
Application: 16/003,274 →
Providing Data Messaging Support by Intercepting and Redirecting Received Short Message Service (Sms) Messages
Application: 16/006,056 →
Method and System of Providing Enhanced Appointment Notification Service to Mobile Devices
Application: 16/006,110 →
Method and Apparatus of Processing User Data of a Multi-Speaker Conference Call
Application: 16/018,330 →
Real-Time Streaming Protocol Gateway and Proxy for Serving and Caching Static Media Over a Low Bandwidth Connection
Application: 16/030,998 →
System and Method of Providing Notifications
Application: 16/038,845 →
Context Aware Transactions
Application: 16/043,266 →
Global Bridge Out Dial
Application: 16/047,756 →
Electronic Card Delivery and Communication Channel Integration
Application: 16/102,999 →
Reduction in Network Congestion
Application: 16/104,998 →
Customer Service Call Processing and Support Agent Access Application
Application: 16/120,516 →
Providing Data Messaging Support by Intercepting and Processing Received Short Message Service (Sms) Messages at a Customer Support Service
Application: 16/120,519 →
Conference Call Notification and Setup Configuration
Application: 16/121,846 →
Agent Application and Integrated Call Processing Platform
Application: 16/125,853 →
Image Capture to Enforce Remote Agent Adherence
Application: 16/127,289 →
Attendance Tracking Configuration for a Mobile Device
Application: 16/134,226 →
Apparatus, Method, and Computer Program for Optimizing Communication
Application: 16/149,784 →
Context Aware Transactions Performed on Integrated Service Platforms
Application: 16/174,367 →
Applying User Preferences, Behavioral Patterns and/or Environmental Factors to an Automated Customer Support Application
Application: 16/174,420 →
Monitoring and Creating Customized Dynamic Project Files Based on Enterprise Resources
Application: 16/216,367 →
Monitoring and Creating Customized Dynamic Project Files Based on Enterprise Resources
Application: 16/216,413 →
Monitoring and Creating Customized Dynamic Project Files Based on Enterprise Resources
Application: 16/216,493 →
Instant Support Agent Call Setup and Call Connection Application
Application: 16/236,710 →
Deployment Router Based on Channel Traffic
Application: 16/241,645 →
Method and Apparatus for Voice Recognition Unit Simulation
Application: 16/248,718 →
Ac/Dc Phone Line Detector
Application: 16/248,726 →
Reduction in Network Congestion
Application: 16/253,315 →
Workflow Management and Corresponding Integrated Notification Processing Platform
Application: 16/260,520 →
Method and Apparatus of Providing Live Support Service in a Notification System
Application: 16/267,504 →
Dynamic and Automated Management of Meetings Based on Contextual Information
Application: 16/268,627 →
Dynamic and Automated Management of Meetings Based on Contextual Information
Application: 16/268,661 →
Meeting Creation Based on Nlp Analysis of Contextual Information Associated with the Meeting
Application: 16/268,679 →
Ported and Disconnected Wireless Number Distinction Based on Number Portability Database Status and Opted-in File Status
Application: 16/279,009 →
Applying User Preferences, Behavioral Patterns and/or Environmental Factors to an Automated Customer Support Application
Application: 16/285,418 →
Method, Apparatus and Computer Program to Provide Access to Client Records and Data Resources
Application: 16/285,526 →
Passive Outdial Support for Mobile Devices via Wap Push of an Mvss Url
Application: 16/286,070 →
Mrcp Resource Access Control Mechanism for Mobile Devices
Application: 16/298,737 →
Method and System of Providing Appointment Notification Service to Mobile Devices
Application: 16/299,584 →
Automatic Custom Quality Parameter-Based Deployment Router
Application: 16/353,887 →
Multimode Service Communication Configuration for Performing Transactions
Application: 16/357,606 →
Automated Relevant Subject Matter Detection
Application: 16/360,676 →
Automated Relevant Subject Matter Detection
Application: 16/360,737 →
Automated Relevant Subject Matter Detection
Application: 16/360,817 →
System, Method and Computer Readable Medium for Call Center Management
Application: 16/364,927 →
Method, System and Computer Readable Medium for Notification Delivery
Application: 16/371,823 →
Database Metadata Transfer System and Methods Thereof
Application: 16/375,316 →
Method and Apparatus of Processing User Data of a Multi-Speaker Conference Call
Application: 16/378,686 →
Medical Treatment Application for Optimizing Medical Patients Visits Based on Known Preferences and Other Selection Criteria
Application: 16/385,319 →
Conducting an Automated Virtual Meeting Without Active Participants
Application: 16/392,713 →
Caller State Determination
Application: 16/412,525 →
Agent Application and Integrated Call Processing Platform
Application: 16/417,777 →
Conducting Automated Content Processing to Identify Policy Compliance
Application: 16/421,190 →
Mrcp Gateway for Mobile Devices
Application: 16/423,605 →
Intelligent Interactive Voice Response System for Processing Customer Communications
Application: 16/430,613 →
Sms Check in and Check Out
Application: 16/437,120 →
Remote Monitoring of Activity Triggered Sensors and a Customized Updating Application
Application: 16/437,178 →
Silence Calculator
Application: 16/447,394 →
Crisis Management System and Methods Thereof
Application: 16/542,137 →
Virtual Communication Service for Mobile Devices
Application: 16/545,895 →
Virtual Communication Service for Mobile Devices
Application: 16/545,969 →
Conference Management
Application: 16/697,183 →
Related Assignments (24)
Other recorded transfers of the patents in this record — the chain of ownership.
Security Agreement Apr 16, 2010
From: INTERCALL, INC.; INTRADO, INC.; WEST CORPORATION; WEST DIRECT, LLC
To: WACHOVIA BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 024244/0216 →
Security Agreement Jun 18, 2012
From: INTERCALL, INC., A DELAWARE CORPORATION; INTRADO INC., A DELAWARE CORPORATION; TELEVOX SOFTWARE, INCORPORATED, A DELAWARE CORPORATION; TWENTY FIRST CENTURY COMMUNICATIONS, INC., AN OHIO CORPORATION
To: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 028397/0305 →
Supplemental Patent Security Agreement Mar 20, 2014
From: WEST CORPORATION, AS GRANTOR; WEST NOTIFICATIONS, INC., AS GRANTOR
To: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 032483/0518 →
Security Interest Jun 20, 2014
From: WEST CORPORATION, AS GRANTOR; WEST NOTIFICATIONS, AS GRANTOR
To: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 033204/0215 →
Patent Security Agreement Supplement May 28, 2015
From: WEST CORPORATION
To: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 035783/0284 →
Patent Security Agreement Supplement Aug 21, 2015
From: WEST CORPORATION; WEST NOTIFICATIONS, INC.
To: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 036419/0907 →
Change of Name Jun 13, 2016
From: WEST NOTIFICATIONS, INC.
To: WEST INTERACTIVE SERVICES CORPORATION
Reel/Frame 038893/0203 →
Security Interest Jun 20, 2016
From: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.
To: U.S. BANK NATIONAL ASSOCIATION
Reel/Frame 039093/0944 →
Notice of Grant of Security Interest in Patents (First Lien) Oct 10, 2017
From: WEST CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 044166/0901 →
Termination and Release of Security Interest in Patents Recorded at Reel 030537, Frame 0676 Oct 10, 2017
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: INTERCALL, INC. NKA WEST UNIFIED COMMUNICATIONS SERVICES, INC.; WEST INTERACTIVE CORPORATION II (NKA WEST INTERACTIVE SERVICES CORP.); WEST NOTIFICATIONS, INC. (NKA WEST INTERACTIVE SERVICES CORP.); WEST CORPORATION
Reel/Frame 044166/0699 →
Termination and Release of Security Interest in Patents Recorded at Reel 035783, Frame 0284 Oct 10, 2017
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: WEST CORPORATION
Reel/Frame 044169/0009 →
Termination and Release of Security Interest in Patents Recorded at Reel 036419, Frame 0907 Oct 10, 2017
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: WEST NOTIFICATIONS, INC. (NKA WEST INTERACTIVE SERVICES CORP.); WEST CORPORATION
Reel/Frame 044169/0067 →
Release of Security Interest May 1, 2018
From: U.S. BANK NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.
Reel/Frame 046046/0547 →
Release of Security Interest Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST NOTIFICATIONS, INC.
Reel/Frame 062201/0987 →
Release of Security Interest Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST NOTIFICATIONS, INC.
Reel/Frame 062160/0371 →
Release of Security Interest Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS SUCCESSOR TO WACHOVIA BANK, NATIONAL ASSOCIATION
To: WEST CORPORATION; COSMOSIS CORPORATION; INTERCALL, INC.; INTRADO COMMUNICATIONS INC.
Reel/Frame 062249/0385 →
Release of Security Interest Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS SUCCESSOR TO WACHOVIA BANK, NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST DIRECT, LLC; INTERCALL, INC.; INTRADO INC.
Reel/Frame 062201/0960 →
Release of Security Interest Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: INTERCALL, INC.; INTRADO INC.; TELEVOX SOFTWARE, INCORPORATED; TWENTY FIRST CENTURY COMMUNICATIONS, INC.
Reel/Frame 062160/0359 →
Notice of Grant of Security Interest (Second Lien) in Patents Jan 31, 2023
From: CX360, INC.; WEST TECHNOLOGY GROUP, LLC (FKA INTRADO CORPORATION, FKA WEST CORPORATION); INTRADO INTERACTIVE SERVICES CORPORATION (FKA WEST INTERACTIVE SERVICES CORPORATION, FKA COBALT ACQUISITION COMPANY)
To: U.S. BANK TRUST COMPANY, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 062571/0018 →
Security Interest Mar 8, 2023
From: INTRADO INTERACTIVE SERVICES CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 062914/0898 →
Change of Name Apr 3, 2023
From: WEST CORPORATION
To: INTRADO CORPORATION
Reel/Frame 063239/0900 →
Change of Name May 22, 2023
From: WEST INTERACTIVE SERVICES CORPORATION
To: INTRADO INTERACTIVE SERVICES CORPORATION
Reel/Frame 063717/0383 →
Change of Name Jun 26, 2023
From: WEST INTERACTIVE SERVICES CORPORATION
To: INTRADO INTERACTIVE SERVICES CORPORATION
Reel/Frame 064103/0814 →
Omnibus Assignment of Security Interest in Intellectual Property Nov 25, 2024
From: UBS AG, STAMFORD BRANCH (AS SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH IN ITS CAPACITY AS COLLATERAL AGENT)
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS THE SUCCESSOR COLLATERAL AGENT
Reel/Frame 069438/0775 →