IP Library Granted Patent US 10,742,817
Granted Patent B1
US 10,742,817 · App. 16/121,846 · Granted Aug 11, 2020

Conference call notification and setup configuration

Inventors: Karen Sue White (Omaha, NE); Santhosh Shetty (Omaha, NE)
Assignee: West Corporation
H04M3/562G06F16/9554G06K19/06037H04M3/565
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Quick Facts
Patent No.
US 10,742,817
App. No.
16/121,846
Granted
Aug 11, 2020
Kind
B1
Abstract

One example method of operation may include receiving a conference request from a moderator device, retrieving user profiles, included in the conference request, stored in a database, transmitting a conference access code to the user devices associated with the user profiles, retrieving and applying a moderator conference call agenda to a conference call at a conference call maturity time, and enacting one or more restrictions during the conference call based on the moderator conference call agenda.

Claims (49)

1. A method comprising:

receiving a conference request from a moderator device;

retrieving a plurality of user profiles, included in the conference request, stored in a database;

transmitting a conference access code to a plurality of user devices associated with the plurality of user profiles;

retrieving and applying a moderator conference call agenda to a conference call at a conference call maturity time;

enacting one or more restrictions during the conference call based on the moderator conference call agenda;

receiving a verbal input from a user device of the plurality of user devices;

comparing the verbal input to one or more trigger words associated with the moderator conference call agenda; and

suspending the one or more restrictions for a predetermined period of time based on the verbal input being identified as a trigger word.

2. The method of claim 1 , further comprising:

initiating a first conference call segment associated with the conference call agenda, wherein the first conference call segment is allotted a portion of time of a total time allotted to the conference call; and

when the first conference call segment is complete, removing the one or more restrictions for a predetermined period of time.

3. The method of claim 1 , wherein the one or more restrictions comprise a restriction on:

speaking times, modifications to a shared file, and communication between conference participants.

4. The method of claim 1 , wherein the moderator conference call agenda comprises a plurality of conference call segments and a plurality of interaction time frames all of which collectively define a conference call time window.

5. The method of claim 1 , wherein the conference call access code comprises a quick response (QR) code that includes a telephone number and access code used to access the conference call at a defined conference call start time.

6. A system comprising:

a moderator device; and

a conference server configured to:

receive a conference request from the moderator device,

retrieve a plurality of user profiles, included in the conference request, stored in a database,

transmit a conference access code to a plurality of user devices associated with the plurality of user profiles,

retrieve and apply a moderator conference call agenda to a conference call at a conference call maturity time,

enact one or more restrictions during the conference call based on the moderator conference call agenda,

receive a verbal input from a user device of the plurality of user devices,

compare the verbal input to one or more trigger words associated with the moderator conference call agenda, and

suspend the one or more restrictions for a predetermined period of time based on the verbal input being identified as a trigger word.

7. The system of claim 6 , wherein the conference server is further configured to:

initiate a first conference call segment associated with the conference call agenda, wherein the first conference call segment is allotted a portion of time of a total time allotted to the conference call; and

when the first conference call segment is complete, remove the one or more restrictions for a predetermined period of time.

8. The system of claim 6 , wherein the one or more restrictions comprise a restriction on:

speaking times, modifications to a shared file, and communication between conference participants.

9. The system of claim 6 , wherein the moderator conference call agenda comprises a plurality of conference call segments and a plurality of interaction time frames all of which collectively define a conference call time window.

10. The system of claim 6 , wherein the conference call access code comprises a quick response (QR) code that includes a telephone number and access code used to access the conference call at a defined conference call start time.

11. A non-transitory computer readable storage medium configured to store one or more instructions that when executed by a processor cause the processor to perform:

receiving a conference request from a moderator device;

retrieving a plurality of user profiles, included in the conference request, stored in a database;

transmitting a conference access code to a plurality of user devices associated with the plurality of user profiles;

retrieving and applying a moderator conference call agenda to a conference call at a conference call maturity time;

enacting one or more restrictions during the conference call based on the moderator conference call agenda;

receiving a verbal input from a user device of the plurality of user devices;

comparing the verbal input to one or more trigger words associated with the moderator conference call agenda; and

suspending the one or more restrictions for a predetermined period of time based on the verbal input being identified as a trigger word.

12. The non-transitory computer readable storage medium of claim 11 , further medium configured to store one or more instructions that when executed by the processor cause the processor to perform:

initiating a first conference call segment associated with the conference call agenda, wherein the first conference call segment is allotted a portion of time of a total time allotted to the conference call; and

when the first conference call segment is complete, removing the one or more restrictions for a predetermined period of time.

13. The non-transitory computer readable storage medium of claim 11 , wherein the one or more restrictions comprise a restriction on:

speaking times, modifications to a shared file, and communication between conference participants.

14. The non-transitory computer readable storage medium of claim 11 , wherein the moderator conference call agenda comprises a plurality of conference call segments and a plurality of interaction time frames all of which collectively define a conference call time window, and wherein the conference call access code comprises a quick response (QR) code that includes a telephone number and access code used to access the conference call at a defined conference call start time.

Assignments (6)
OMNIBUS ASSIGNMENT OF SECURITY INTEREST IN INTELLECTUAL PROPERTY Recorded Nov 25, 2024
From: UBS AG, STAMFORD BRANCH (AS SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH IN ITS CAPACITY AS COLLATERAL AGENT)
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS THE SUCCESSOR COLLATERAL AGENT
Reel/Frame 069438/0775 →
CHANGE OF NAME Recorded Apr 3, 2023
From: INTRADO CORPORATION
To: WEST TECHNOLOGY GROUP, LLC
Reel/Frame 063239/0876 →
CHANGE OF NAME Recorded Apr 3, 2023
From: WEST CORPORATION
To: INTRADO CORPORATION
Reel/Frame 063239/0900 →
NOTICE OF GRANT OF SECURITY INTEREST (SECOND LIEN) IN PATENTS Recorded Jan 31, 2023
From: CX360, INC.; WEST TECHNOLOGY GROUP, LLC (FKA INTRADO CORPORATION, FKA WEST CORPORATION); INTRADO INTERACTIVE SERVICES CORPORATION (FKA WEST INTERACTIVE SERVICES CORPORATION, FKA COBALT ACQUISITION COMPANY)
To: U.S. BANK TRUST COMPANY, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 062571/0018 →
NOTICE OF GRANT OF SECURITY INTEREST IN PATENTS - FIRST LIEN Recorded May 22, 2019
From: WEST CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 049255/0843 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Sep 5, 2018
From: WHITE, KAREN SUE; SHETTY, SANTHOSH
To: WEST CORPORATION
Reel/Frame 046788/0388 →
Cited By (2)
US 12,328,347 US 12,500,784