IP Library Granted Patent US 9,244,901
Granted Patent B1
US 9,244,901 · App. 12/107,119 · Granted Jan 26, 2016

Automatic speech tagging system and method thereof

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Quick Facts
Patent No.
US 9,244,901
App. No.
12/107,119
Granted
Jan 26, 2016
Kind
B1
Abstract

A method, a computer readable medium, and a system for tagging Natural language application. In the method, utterances are analyzed using one or more rules, and a tag is assigned to the analyzed utterances based on the one or more rules. The analysis of the utterances may include determining a frequency of the utterances, and grouping the utterances by their determined frequency and their assigned tag. The frequency may represent a number of occurrences in natural language where the utterances share semantic meanings, for example. Further, the one or more rules may be prioritized, and each of the utterances may be analyzed using the prioritized rules. In this manner, meaning may be assigned to utterances such that groups of utterances may be tagged simultaneously.

Claims (31)

1. A computer implemented method for tagging Natural language application comprising:

analyzing utterances using one or more rules;

assigning a tag to the analyzed utterances based on the one or more rules by a tagging server; and

generating at least a report based on the one or more rules to include a unique utterance for each tag, the unique utterance displayed in a descending order.

2. The method according to claim 1 , wherein the analysis of the utterances includes determining a frequency of the utterances.

3. The method according to claim 2 , further comprising grouping the utterances by their determined frequency and their assigned tag.

4. The method according to claim 3 , wherein the determined frequency represents a number of occurrences in natural language where the utterances share semantic meanings.

5. The method according to claim 1 , wherein the one or more rules are prioritized, and each of the utterances is analyzed using the prioritized rules.

6. The method according to claim 1 , wherein each rule includes three components comprising matching criteria, tag criteria, and priority assignment criteria.

7. The method according to claim 1 , further comprising determining statistics for each assigned tag.

8. The method according to claim 1 , further comprising building a semantic interpretation grammar based on the tagged utterances.

9. The method according to claim 1 , wherein the utterances are unique to each of the tags.

10. A non-transitory computer readable medium comprising instructions that when executed by a processor, cause the processor to perform:

analyzing utterances using one or more rules;

assigning a tag to the analyzed utterances based on the one or more rules by a tagging server; and

generating at least a report based on the one or more rules to include a unique utterance for each tag, the unique utterance displayed in a descending order.

11. The computer readable medium according to claim 10 , wherein the instructions for analysis of the utterances includes determining a frequency of the utterances.

12. The computer readable medium according to claim 11 , wherein the instructions further comprise grouping the utterances by their determined frequency and their assigned tag.

13. The computer readable medium according to claim 12 , wherein the frequency represents a number of occurrences in natural language where the utterances share semantic meanings.

14. The computer readable medium according to claim 10 , wherein the one or more rules are prioritized, and each of the utterances is analyzed using the prioritized rules.

15. The computer readable medium according to claim 10 , further comprising instructions for creating a semantic interpretation grammar based upon the tagged utterance.

16. The computer readable medium according to claim 10 , further comprising instructions for determining statistics for each assigned tag.

17. The computer readable medium according to claim 10 , wherein the utterances are unique to each of the tags.

18. A system for tagging Natural language application comprising:

a memory; and

a processor communicably coupled to the memory, wherein the processor:

analyzes utterances using one or more rules;

assigns a tag to the analyzed utterances based on the one or more rules by a tagging server; and

generate at least a report based on the one or more rules to include a unique utterance for each tag, the unique utterance displayed in a descending order.

19. The system of claim 18 wherein the processor groups the utterances by their determined frequency and their assigned tag.

20. The system of claim 18 wherein the processor prioritizes the one or more rules and analyzes each of the utterances using the prioritized rules.

Assignments (10)
OMNIBUS ASSIGNMENT OF SECURITY INTEREST IN INTELLECTUAL PROPERTY Recorded Nov 25, 2024
From: UBS AG, STAMFORD BRANCH (AS SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH IN ITS CAPACITY AS COLLATERAL AGENT)
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS THE SUCCESSOR COLLATERAL AGENT
Reel/Frame 069438/0775 →
CHANGE OF NAME Recorded Apr 3, 2023
From: WEST CORPORATION
To: INTRADO CORPORATION
Reel/Frame 063239/0900 →
CHANGE OF NAME Recorded Apr 3, 2023
From: INTRADO CORPORATION
To: WEST TECHNOLOGY GROUP, LLC
Reel/Frame 063239/0876 →
NOTICE OF GRANT OF SECURITY INTEREST (SECOND LIEN) IN PATENTS Recorded Jan 31, 2023
From: CX360, INC.; WEST TECHNOLOGY GROUP, LLC (FKA INTRADO CORPORATION, FKA WEST CORPORATION); INTRADO INTERACTIVE SERVICES CORPORATION (FKA WEST INTERACTIVE SERVICES CORPORATION, FKA COBALT ACQUISITION COMPANY)
To: U.S. BANK TRUST COMPANY, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 062571/0018 →
RELEASE OF SECURITY INTEREST Recorded Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS SUCCESSOR TO WACHOVIA BANK, NATIONAL ASSOCIATION
To: INTRADO INC.; WEST CORPORATION; WEST DIRECT, LLC; INTERCALL, INC.; WEST NOTIFICATIONS GROUP, INC.
Reel/Frame 062201/0960 →
RELEASE OF SECURITY INTEREST Recorded May 1, 2018
From: U.S. BANK NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
Reel/Frame 046046/0547 →
NOTICE OF GRANT OF SECURITY INTEREST IN PATENTS (FIRST LIEN) Recorded Oct 10, 2017
From: WEST CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 044166/0901 →
SECURITY INTEREST Recorded Jun 20, 2016
From: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
To: U.S. BANK NATIONAL ASSOCIATION
Reel/Frame 039093/0944 →
SECURITY AGREEMENT Recorded Apr 16, 2010
From: INTERCALL, INC.; INTRADO, INC.; WEST CORPORATION; WEST DIRECT, LLC; WEST NOTIFICATIONS GROUP, INC.
To: WACHOVIA BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 024244/0216 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 2, 2008
From: MURATA, KIYOMI; SCHANBACHER, STEVEN JOHN; FISHER, AARON SCOTT
To: WEST CORPORATION
Reel/Frame 021025/0199 →