IP Library Assignment 044166/0901
Patent Assignment
Reel/Frame 044166/0901

Notice of Grant of Security Interest in Patents (First Lien)

Recorded: 2017-10-10 Pages: 66
Assignor
WEST CORPORATION
Executed: 2017-10-10
Assignee
CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
11 MADISON AVENUE, NEW YORK, NEW YORK, 10010
Covered Properties (443)
Processing and Reporting Situational Information to Emergency Service Providers
Application: 11/851,722 →
Publication: US US20090067584A1
System, Method and Computer Readable Medium for Use in Providing Patient Treatment Regime
Application: 12/391,848 →
Systems and Methods for Managing Payments Using a Communication Device
Application: 12/546,119 →
Method and Apparatus of Creating Customized Computer-Based User Dashboard Interfaces
Patent: 9,811,511 →
Application: 12/725,711 →
Systems and Methods for Managing Payments Using a Communication Device
Application: 12/780,069 →
Preference-Based Advertising Systems and Methods
Application: 12/977,414 →
Context Aware Transactions
Application: 13/273,393 →
Method and Apparatus of Providing Messaging to Targeted Lifestyle Segments
Application: 13/276,444 →
Method and Apparatus of Providing Video Data Notifications to User Devices
Patent: 9,959,556 →
Application: 13/279,557 →
Method and Apparatus of Providing Enhanced Authentication and Security for Financial Institution Transactions
Application: 13/312,019 →
Apparatus, Method, and Computer Program for Optimizing Communication
Application: 13/873,495 →
System and Method for Providing an Indication of Certainty of Location of Origin of an Internet Protocol Emergency Call
Application: 13/890,590 →
Publication: US US20130259030A1
Apparatus and Method for Replicating Data
Application: 13/905,846 →
Mobile Voice Self Service Device and Method Thereof
Patent: 9,812,145 →
Application: 13/959,065 →
Auctioning and Management of Cloud-Based Services
Application: 14/024,882 →
Providing Data Messaging Support by Intercepting and Processing Received Short Message Service (Sms) Messages at a Customer Support Service
Patent: 9,813,363 →
Application: 14/059,084 →
Reduction in Network Congestion
Patent: 9,832,126 →
Application: 14/105,728 →
Method and Apparatus for Voice Recognition Unit Simulation
Application: 14/190,375 →
Providing Temporary Callback Number for Emergency Calls
Patent: 9,848,310 →
Application: 14/266,271 →
Medical Treatment Application for Optimizing Medical Patient Visits Based on Known Preferences and Other Selection Criteria
Application: 14/283,363 →
Medical Treatment Application for Optimizing Medical Patient Visits Based on Known Preferences and Other Selection Criteria
Application: 14/283,371 →
Medical Treatment Application for Optimizing Medical Patient Visits Based on Known Preferences and Other Selection Criteria
Application: 14/283,379 →
Patient Tracking and Dynamic Updating of Patient Profile
Application: 14/283,418 →
Patient Tracking and Dynamic Updating of Patient Profile
Application: 14/283,451 →
Patient Tracking and Dynamic Updating of Patient Profile
Application: 14/283,460 →
System and Method for Routing Emergency Services Calls from Fixed Wireless Terminals
Application: 62/027,673 →
Providing Data Messaging Support by Intercepting and Processing Received Short Message Service (Sms) Messages at a Customer Support Service
Application: 14/482,322 →
Real-Time Streaming Protocol Gateway and Proxy for Serving and Caching Static Media Over a Low Bandwidth Connection
Application: 14/512,515 →
System and Method for Locating a Mobile Phone with Moveable Wireless Beacons
Patent: 9,867,016 →
Application: 14/543,401 →
Publication: US US20160142884A1
Processing and Delivery of Private Electronic Documents
Application: 14/618,721 →
Processing and Delivery of Private Electronic Documents
Application: 14/618,768 →
Method and Apparatus for Voice Recognition Unit Simulation
Application: 14/641,489 →
Method and System of Providing Enhanced Appointment Notification Service to Mobile Devices
Patent: 9,996,823 →
Application: 14/679,271 →
Mrcp Gateway for Mobile Devices
Application: 14/685,850 →
Real-Time Adjustment for Better Caller Experience
Patent: 9,955,010 →
Application: 14/799,916 →
System and Method for Routing Emergency Services Calls from Fixed Wireless Terminals
Application: 14/805,130 →
Publication: US US20160029196A1
Sms Check in and Check Out
Patent: 9,942,734 →
Application: 14/829,917 →
Image Capture to Enforce Remote Agent Adherence
Application: 14/869,480 →
System, Method, and Computer-Readable Medium That Facilitate Voice Biometrics User Authentication
Patent: 9,847,996 →
Application: 14/880,432 →
Ported and Disconnected Wireless Number Distinction Based on Number Portability Database Status and Opted-in File Status
Patent: 9,906,644 →
Application: 14/960,555 →
System and Method for Reporting the Existence of Sensors Belonging to Multiple Organizations
Patent: 9,934,675 →
Application: 14/966,514 →
Publication: US US20160098917A1
System for Receiving and Processing Multimedia Messages Sent to a Mobile Device and Method Thereof
Patent: 9,832,620 →
Application: 14/988,479 →
Mobile Voice Self Service System
Patent: 9,924,032 →
Application: 14/988,897 →
Location-Based Movie Identification Systems and Methods
Patent: 9,820,014 →
Application: 15/051,136 →
Technology Enabled Communications Pathway Between Health Care Providers and Patients
Application: 15/053,043 →
Remote Medical Treatment Application and Operating Platform
Application: 15/084,990 →
System, Method, and Computer-Readable Medium for Removing Credit Card Numbers from Both Fixed and Variable Length Transaction Records
Application: 15/091,015 →
Intelligent Interactive Voice Response System for Processing Customer Communications
Application: 15/157,145 →
Method, System and Computer Readable Medium for Notification Delivery
Application: 15/188,618 →
System and Method for Handling Special Number Calls Conveyed to a Predetermined Destination
Application: 15/212,763 →
Location Determination of a Mobile Device Based on Various Parameters
Patent: 9,832,604 →
Application: 15/227,649 →
Location Determination of a Mobile Device Based on Various Parameters
Application: 15/227,690 →
Remote Monitoring of Activity Triggered Sensors and a Customized Updating Application
Application: 15/232,184 →
Automated File Delivery Systems and Methods
Patent: 9,992,266 →
Application: 15/264,304 →
System and Method for Providing Sms Message Services from Multiple Originators Using a Shared Shortcode
Application: 15/270,204 →
Method and Apparatus of Providing Data Service Mobility
Patent: 9,949,099 →
Application: 15/296,573 →
Disparate Conference System Connector
Application: 15/341,669 →
System for Providing Multimedia Messages to a Mobile Device and Method Thereof
Application: 15/351,921 →
Reduction in Network Congestion
Application: 15/351,603 →
Proximity Location System and Method Thereof for Locating a Communications Device
Patent: 9,813,856 →
Application: 15/363,136 →
Mrcp Resource Access Control Mechanism for Mobile Devices
Patent: 9,811,656 →
Application: 15/370,186 →
Method, Apparatus and Computer Program to Provide Access to Client Records and Data Resources
Application: 15/396,887 →
Context Aware Transactions Performed on Integrated Service Platforms
Patent: 9,800,668 →
Application: 15/396,940 →
Applying User Preferences, Behavioral Patterns and Environmental Factors to an Automated Customer Support Application
Patent: 9,860,377 →
Application: 15/397,010 →
Providing Data Messaging Support by Intercepting and Processing Received Short Message Service (Sms) Messages at a Customer Support Service
Patent: 9,990,638 →
Application: 15/407,524 →
Method and Apparatus of Processing Data Displayed on a Mobile Station Interface Based on User Preferences
Application: 15/414,284 →
User Input Driven Short Message Service (Sms) Applications
Patent: 9,871,919 →
Application: 15/413,615 →
Multimode Service Communication Configuration
Application: 15/430,598 →
Multimode Service Communication Configuration
Application: 15/430,643 →
Multimode Service Communication Configuration
Application: 15/430,671 →
Method and Apparatus of Providing Live Support Service in a Notification System
Application: 15/437,849 →
Short Message Service (Sms) Response and Interpretation Application
Application: 15/444,602 →
Proxy Server and Method Thereof for Forwarding Location Requests to a Position Determining Entity
Patent: 9,942,745 →
Application: 15/458,547 →
Method and Apparatus of Processing User Data of a Multi-Speaker Conference Call
Application: 15/464,604 →
Systems and Methods for Conducting Transactions with a Customer Using Text Messages
Patent: 9,911,115 →
Application: 15/471,736 →
Intelligent Interactive Voice Response System for Processing Customer Communications
Application: 15/471,116 →
System and Method for Identifying Sms Messages from Multiple Originators Using a Shared Shortcode
Patent: 9,913,115 →
Application: 15/478,721 →
Method and System for Message Delivery Security Validation
Patent: 9,935,966 →
Application: 15/484,328 →
Third-Party Authentication Systems and Methods
Application: 15/484,772 →
Providing Data Messaging Support by Intercepting and Redirecting Received Short Message Service (Sms) Messages
Patent: 9,998,594 →
Application: 15/484,901 →
System, Method and Computer Readable Medium for Call Center Management
Application: 15/490,204 →
Method and Apparatus of Requesting Customized Location Information at a Mobile Station
Patent: 9,978,081 →
Application: 15/496,385 →
Workflow Management and Corresponding Integrated Notification Processing Platform
Application: 15/496,147 →
Mobile Care with a Virtual Queue
Patent: 9,924,039 →
Application: 15/596,474 →
Electronic Card Delivery and Communication Channel Integration
Application: 15/596,599 →
Agent Application and Integrated Call Processing Platform
Patent: 9,986,092 →
Application: 15/605,571 →
Agent Application and Integrated Call Processing Platform
Application: 15/605,592 →
Agent Application and Integrated Call Processing Platform
Application: 15/605,607 →
Instant Support Agent Call Setup and Call Connection Application
Application: 15/614,828 →
Script Unique Prompts
Application: 15/614,932 →
Identifying Recorded Call Data Segments of Interest
Application: 15/621,006 →
Reduction in Network Congestion
Patent: 9,979,816 →
Application: 15/627,620 →
Applying User Preferences, Behavioral Patterns and/or Environmental Factors to an Automated Customer Support Application
Application: 15/627,969 →
Embedding Calendar Events in Sms Messages
Application: 15/637,783 →
Reduction in Network Congestion
Application: 15/641,605 →
Intelligent Interactive Voice Response System for Processing Customer Communications
Application: 15/708,401 →
Multimode Service Communication Configuration for Performing Transactions
Patent: 9,986,095 →
Application: 15/702,421 →
VoiceXML BROWSER AND SUPPORTING COMPONENTS FOR MOBILE DEVICES
Application: 15/695,066 →
Method, Apparatus and Computer Program to Provide Access to Client Records and Data Resources
Application: 15/695,489 →
Advanced Automatic Loop Detection in Short Message Service (Sms) Two-Way Messaging
Application: 15/695,373 →
Voice-Activated Customer Service Assistant
Application: 15/695,131 →
APPLYING USER PREFERENCES, behavioral patterns and/OR environmental factors TO AN AUTOMATED CUSTOMER SUPPORT APPLICATION
Application: 15/683,654 →
Passive Outdial Support for Mobile Devices via Wap Push of an Mvss Url
Application: 15/677,695 →
Medical Preference Based Interactive Voice Response Communication Configuration
Application: 15/672,923 →
Performing Automated Event Services to Registered End Users
Patent: 9,992,345 →
Application: 15/671,346 →
Performing Automated Event Services to Registered End Users
Patent: 8,681,964 →
Application: 13/415,436 →
Instant Support Agent Call Setup and Call Connection Application
Patent: 9,674,344 →
Application: 14/139,043 →
Performing Automated Event Services to Registered End Users
Patent: 8,971,512 →
Application: 14/193,195 →
Customer Callback Reward System and Method
Patent: 9,742,917 →
Application: 14/618,107 →
Applying User Preferences, Behavioral Patterns and/or Environmental Factors to an Automated Customer Support Application
Patent: 9,741,056 →
Application: 15/340,607 →
Passive Outdial Support for Mobile Devices via Wap Push of an Mvss Url
Patent: 9,736,207 →
Application: 12/138,469 →
Performing Automated Event Services to Registered End Users
Patent: 9,729,723 →
Application: 15/083,734 →
Reduction in Network Congestion
Patent: 9,723,134 →
Application: 15/150,702 →
Reduction in Network Congestion
Patent: 9,699,302 →
Application: 15/150,630 →
Conference Call Information Sharing via Interaction with Social Networking Data
Patent: 9,686,413 →
Application: 15/225,983 →
Reduction in Network Congestion
Patent: 9,686,401 →
Application: 15/188,245 →
Applying User Preferences, Behavioral Patterns and/or Environmental Factors to an Automated Customer Support Application
Patent: 9,686,409 →
Application: 15/383,867 →
Identifying Recorded Call Data Segments of Interest
Patent: 9,680,991 →
Application: 15/231,929 →
Enterprise Conferencing with Dual Mixing
Patent: 9,674,232 →
Application: 15/231,987 →
Script Unique Prompts
Patent: 9,672,211 →
Application: 14/680,889 →
Agent-Assisted and Directed Web-Channel Customer Care Apparatus, Method, and Computer Program
Patent: 9,660,944 →
Application: 15/276,975 →
Mobile Care with a Virtual Queue
Patent: 9,652,727 →
Application: 13/269,845 →
Internet Sip Registration/Proxy Service for Audio Conferencing
Patent: 9,654,520 →
Application: 14/594,514 →
Electronic Card Delivery and Communication Channel Integration
Patent: 9,654,627 →
Application: 14/797,403 →
System, Method, and Computer-Readable Medium for Diagnosing a Conference Call
Patent: 9,647,907 →
Application: 14/196,733 →
Real-Time Monitoring of Caller Experience for a Group of Steps in a Call Flow
Patent: 9,635,154 →
Application: 12/028,238 →
Performing Automated Event Services to Registered End Users
Patent: 9,635,065 →
Application: 14/685,223 →
Method and Apparatus of Requesting Customized Location Information at a Mobile Station
Patent: 9,633,369 →
Application: 14/860,989 →
Consumer Care System
Patent: 9,635,179 →
Application: 14/072,017 →
Workflow Management and Corresponding Integrated Notification Processing Platform
Patent: 9,635,166 →
Application: 14/842,262 →
Real-Time Monitoring of Caller Experience in a Call Flow
Patent: 9,628,613 →
Application: 13/771,956 →
System, Method and Computer Readable Medium for Call Center Management
Patent: 9,628,618 →
Application: 12/058,073 →
Method and System for Message Delivery Security Validation
Patent: 9,621,564 →
Application: 14/931,489 →
Third-Party Authentication Systems and Methods
Patent: 9,619,826 →
Application: 12/847,714 →
Providing Data Messaging Support by Intercepting and Redirecting Received Short Message Service (Sms) Messages
Patent: 9,621,720 →
Application: 14/861,435 →
Handling Insufficient Account Balance of Subscribers
Patent: 9,614,980 →
Application: 15/251,069 →
System and Method for Identifying Sms Messages from Multiple Originators Using a Shared Shortcode
Patent: 9,615,228 →
Application: 14/721,661 →
Call Steering in a Call Center System
Patent: 9,609,136 →
Application: 12/710,828 →
Systems and Methods for Conducting Transactions with a Customer Using Text Messages
Patent: 9,607,345 →
Application: 14/860,892 →
Intelligent Interactive Voice Response System for Processing Customer Communications
Patent: 9,609,102 →
Application: 13/596,304 →
Intelligent Interactive Voice Response System for Processing Customer Communications
Patent: 9,767,482 →
Application: 14/074,348 →
Method and Apparatus of Processing User Data of a Multi-Speaker Conference Call
Patent: 9,601,117 →
Application: 13/307,193 →
Proxy Server and Method Thereof for Forwarding Location Requests to a Position Determining Entity
Patent: 9,596,590 →
Application: 14/827,486 →
Controlling a Crowd of Multiple Mobile Station Devices
Patent: 9,596,574 →
Application: 14/805,554 →
Short Message Service (Sms) Response and Interpretation Application
Patent: 9,584,990 →
Application: 14/330,126 →
Method and Apparatus of Providing Live Support Service in a Notification System
Patent: 9,577,973 →
Application: 15/019,049 →
Controlling a Crowd of Multiple Mobile Station Devices
Patent: 9,576,297 →
Application: 14/703,203 →
Identifying Recorded Call Data Segments of Interest
Patent: 9,571,620 →
Application: 15/096,514 →
System and Method for Location-Based Targeted Notifications Using Wireless Communication Devices
Patent: 9,565,520 →
Application: 14/726,972 →
Method and Apparatus of Processing Data Displayed on a Mobile Station Interface Based on User Preferences
Patent: 9,552,339 →
Application: 14/583,908 →
User Input Driven Short Message Service (Sms) Applications
Patent: 9,553,991 →
Application: 15/006,783 →
Method and Apparatus of Providing a Mobile Phone Notification Service
Patent: 9,549,392 →
Application: 15/091,116 →
Providing Data Messaging Support by Intercepting and Processing Received Short Message Service (Sms) Messages at a Customer Support Service
Patent: 9,549,300 →
Application: 14/988,971 →
System and Method for Real-Time Geographical Call Display of Automatic Call Distributor Calls
Patent: 9,544,435 →
Application: 14/955,111 →
Systems and Methods for Conferencing Enterprise and Non-Enterprise Callers
Patent: 9,544,157 →
Application: 14/306,524 →
Method, Apparatus and Computer Program to Provide Access to Client Records and Data Resources
Patent: 9,536,048 →
Application: 15/145,200 →
Context Aware Transactions Performed on Integrated Service Platforms
Patent: 9,537,959 →
Application: 15/064,200 →
Identifying Recorded Call Data Segments of Interest
Patent: 9,537,993 →
Application: 15/201,681 →
Applying User Preferences, Behavioral Patterns and Environmental Factors to an Automated Customer Support Application
Patent: 9,538,004 →
Application: 15/044,324 →
Applying User Preferences, Behavioral Patterns and/or Environmental Factors to an Automated Customer Support Application
Patent: 9,525,775 →
Application: 15/132,749 →
Advanced Automatic Loop Detection in Short Message Service (Sms) Two-Way Messaging
Patent: 9,521,527 →
Application: 14/029,348 →
Mrcp Resource Access Control Mechanism for Mobile Devices
Patent: 9,516,011 →
Application: 14/685,818 →
Proximity Location System and Method Thereof for Locating a Communications Device
Patent: 9,508,254 →
Application: 13/593,595 →
Method and Apparatus for Voice Recognition Unit Simulation
Patent: 9,497,304 →
Application: 14/570,498 →
System for Providing Multimedia Messages to a Mobile Device and Method Thereof
Patent: 9,497,603 →
Application: 12/107,175 →
Reduction in Network Congestion
Patent: 9,497,121 →
Application: 14/105,672 →
Internet Sip Registration/Proxy Service for Audio Conferencing
Patent: 9,485,361 →
Application: 14/854,262 →
Applying User Preferences, Behavioral Patterns and/or Environmental Factors to an Automated Customer Support Application
Patent: 9,485,356 →
Application: 15/132,898 →
Method and Apparatus of Providing Data Service Mobility
Patent: 9,473,623 →
Application: 14/745,664 →
System and Method for Routing a Special Number Call from a Calling Unit to an Answering Point
Patent: 9,462,534 →
Application: 13/753,600 →
Publication: US US20130203375A1
Agent-Assisted and Directed Web-Channel Customer Care Apparatus, Method, and Computer Program
Patent: 9,455,884 →
Application: 14/923,555 →
System and Method for Providing Sms Message Services from Multiple Originators Using a Shared Shortcode
Patent: 9,451,431 →
Application: 14/706,694 →
Automated File Delivery Systems and Methods
Patent: 9,444,877 →
Application: 15/050,597 →
Handling Insufficient Account Balance of Subscribers
Patent: 9,432,524 →
Application: 14/943,342 →
System and Method for Treating a Special Number Service Request Message Sent to a Special Number Service Answering Position Using a Multi-Media Messaging Service Format
Patent: 9,426,633 →
Application: 14/659,877 →
Publication: US US20150189680A1
Enterprise Conferencing with Dual Mixing
Patent: 9,413,791 →
Application: 14/825,745 →
Identifying Recorded Call Data Segments of Interest
Patent: 9,413,881 →
Application: 14/821,906 →
Remote Monitoring of Activity Triggered Sensors and a Customized Updating Application
Patent: 9,412,255 →
Application: 14/283,341 →
Conference Call Information Sharing via Interaction with Social Networking Data
Patent: 9,407,772 →
Application: 14/869,360 →
System and Method for Handling Special Number Calls Conveyed to a Predetermined Destination
Patent: 9,398,151 →
Application: 13/534,029 →
Publication: US US20140003296A1
Method and Apparatus for Establishing a Conference Call Session with a Wireless Device
Patent: 9,392,419 →
Application: 14/318,861 →
Dynamic Call Billing and Invoice Generating Application
Patent: 9,392,125 →
Application: 14/073,041 →
Identifying Recorded Call Data Segments of Interest
Patent: 9,386,137 →
Application: 14/622,999 →
Methods and Apparatus for Conducting Conference Calls Using a Conferencing System Adapted to Operate Between a Circuit-Switched Network and a Packet-Switched Network
Patent: 9,380,165 →
Application: 14/709,002 →
Method, System and Computer Readable Medium for Notification Delivery
Patent: 9,372,730 →
Application: 14/600,974 →
Reduction in Network Congestion
Patent: 9,374,454 →
Application: 14/105,687 →
Method and Apparatus of Processing Data Displayed on a Mobile Station Interface Based on User Preferences
Patent: 9,363,643 →
Application: 14/841,023 →
Intelligent Interactive Voice Response System for Processing Customer Communications
Patent: 9,344,567 →
Application: 14/727,172 →
Reduction in Network Congestion
Patent: 9,338,283 →
Application: 14/690,829 →
Reduction in Network Congestion
Patent: 9,338,284 →
Application: 14/690,897 →
Real-Time Feedback of Survey Results
Patent: 9,332,123 →
Application: 14/521,842 →
Method, Apparatus and Computer Program to Provide Access to Client Records and Data Resources
Patent: 9,330,234 →
Application: 12/758,936 →
Applying User Preferences, Behavioral Patterns and/or Environmental Factors to an Automated Customer Support Application
Patent: 9,319,524 →
Application: 14/262,962 →
Applying User Preferences, Behavioral Patterns and/or Environmental Factors to an Automated Customer Support Application
Patent: 9,319,522 →
Application: 14/262,982 →
Identifying Recorded Call Data Segments of Interest
Patent: 9,313,330 →
Application: 13/628,612 →
System, Method, and Computer-Readable Medium for Removing Credit Card Numbers from Both Fixed and Variable Length Transaction Records
Patent: 9,305,042 →
Application: 11/762,859 →
Method and Apparatus of Providing a Mobile Phone Notification Service
Patent: 9,307,076 →
Application: 14/615,764 →
Performing Automated Event Services to Registered End Users
Patent: 9,300,809 →
Application: 14/626,139 →
Intercepting and Processing Received Short Message Service (Sms) Messages to Provide an Automated Response
Patent: 9,294,890 →
Application: 14/058,969 →
System and Method for Monitoring, Detecting and Reporting Emergency Conditions Using Sensors Belonging to Multiple Organizations
Patent: 9,293,029 →
Application: 14/285,147 →
Publication: US US20150339911A1
System and Method for Dynamically Coupling a Special Number Call with a Function-Focused Answering Unit
Patent: 9,288,651 →
Application: 13/757,096 →
Publication: US US20130203392A1
Context Aware Transactions Performed on Integrated Service Platforms
Patent: 9,282,126 →
Application: 14/567,859 →
Voice-Activated Customer Service Assistant
Patent: 9,275,632 →
Application: 14/219,175 →
Automated Filed Delivery Systems and Methods
Patent: 9,270,737 →
Application: 13/846,335 →
Location-Based Movie Identification Systems and Methods
Patent: 9,271,036 →
Application: 14/606,187 →
Short Messaging Service, Apparatus, Method, and Computer Program
Patent: 9,264,549 →
Application: 13/353,822 →
Applying User Preferences, Behavioral Patterns and Environmental Factors to an Automated Customer Support Application
Patent: 9,264,543 →
Application: 14/583,855 →
Method and Apparatus of Providing Live Support Service in a Notification System
Patent: 9,256,879 →
Application: 14/174,584 →
Services via a Conference Bridge
Patent: 9,253,329 →
Application: 13/373,710 →
Automatic Speech Tagging System and Method Thereof
Patent: 9,244,901 →
Application: 12/107,119 →
User Input Drivent Short Message Service (Sms) Applications
Patent: 9,247,066 →
Application: 13/973,772 →
System for Receiving and Processing Multimedia Messages Sent to a Mobile Device and Method Thereof
Patent: 9,232,367 →
Application: 12/107,168 →
Mobile Voice Self Service System
Patent: 9,232,375 →
Application: 13/667,359 →
Providing Data Messaging Support by Intercepting and Processing Received Short Message Service (Sms) Messages at a Customer Support Service
Patent: 9,232,373 →
Application: 14/059,048 →
System and Method for Real-Time Geographical Call Display of Automatic Call Distributor Calls
Patent: 9,203,963 →
Application: 14/591,340 →
Method and Apparatus of Processing User Text Input Information
Patent: 9,195,641 →
Application: 14/611,483 →
Method and Apparatus of Applying Call Suppression Measures to Restrict Phone Calls
Patent: 9,197,747 →
Application: 14/556,794 →
Handling Insufficient Account Balance of Subscribers
Patent: 9,191,524 →
Application: 14/564,414 →
Method and System for Message Delivery Security Validation
Patent: 9,178,858 →
Application: 12/535,920 →
Agent-Assisted and Directed Web-Channel Customer Care Apparatus, Method, and Computer Program
Patent: 9,172,758 →
Application: 14/635,527 →
System, Method, and Computer-Readable Medium That Facilitate Voice Biometrics User Authentication
Patent: 9,160,849 →
Application: 14/084,989 →
Systems, Methods, and Computer-Readable Media for Expedited Access to Conference Calls
Patent: 9,148,517 →
Application: 14/585,612 →
Systems, Methods, and Computer-Readable Media for Expedited Access to Conference Calls
Patent: 9,762,735 →
Application: 14/869,190 →
Systems, Methods, and Computer-Readable Medium for Tracking, Reconciling, and Reporting on Dtmf Data and Voice Data Communicated Between Call Centers and Users
Patent: 9,148,509 →
Application: 14/462,107 →
International Conferencing via Globally Distributed Cascading Servers
Patent: 9,148,515 →
Application: 14/154,805 →
Image Capture to Enforce Remote Agent Adherence
Patent: 9,147,047 →
Application: 13/208,075 →
Conference Call Information Sharing via Interaction with Social Networking Data
Patent: 9,148,516 →
Application: 14/480,857 →
Conducting Transactions Between a Vendor and a Customer Using Text Messages
Patent: 9,143,831 →
Application: 14/476,801 →
Method and Apparatus of Requesting Customized Location Information at a Mobile Station
Patent: 9,143,895 →
Application: 14/644,240 →
Providing Data Messaging Support by Intercepting and Redirecting Received Short Message Service (Sms) Messages
Patent: 9,143,907 →
Application: 14/059,012 →
Maintaining a Work Schedule
Patent: 9,137,366 →
Application: 11/565,680 →
Publication: US US20080075268A1
Internet Sip Registration/Proxy Service for Audio Conferencing
Patent: 9,137,028 →
Application: 13/402,506 →
Method and Apparatus of Processing Data Displayed on a Mobile Station Interface Based on User Preferences
Patent: 9,123,057 →
Application: 14/495,969 →
Call Redirect via Centralized Bridges
Patent: 9,118,781 →
Application: 14/259,291 →
Enterprise Conferencing with Dual Mixing
Patent: 9,112,932 →
Application: 14/525,468 →
Proxy Server and Method Thereof for Forwarding Location Requests to a Position Determining Entity
Patent: 9,113,314 →
Application: 14/304,004 →
Mobile Contacts Outdialer and Method Thereof
Patent: 9,107,050 →
Application: 14/161,787 →
Identifying Recorded Call Data Segments of Interest
Patent: 9,106,731 →
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Automatic Speech Recognition Tagging
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Related Assignments (25)
Other recorded transfers of the patents in this record — the chain of ownership.
Assignment of Assignor's Interest Feb 26, 2009
From: NELSON, CINDY RAE; WEBSTER, CRAIG A; SNAPP, JOHN LAWRENCE; KEMPKES, RODNEY J
To: WEST CORPORATION
Reel/Frame 022313/0791 →
Assignment of Assignor's Interest Oct 6, 2009
From: MATEER, MICHAEL T; BOUTCHER, JAMES K
To: WEST CORPORATION
Reel/Frame 023331/0375 →
Assignment of Assignor's Interest Mar 18, 2010
From: WELCH, KEVIN TODD; ELLINGHUYSEN, ARIC ALLYN; PERRY, CASEY RICHARD; DROSS, ELIZABETH ANN
To: WEST CORPORATION
Reel/Frame 024098/0915 →
Security Agreement Apr 16, 2010
From: INTERCALL, INC.; INTRADO, INC.; WEST CORPORATION; WEST DIRECT, LLC
To: WACHOVIA BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 024244/0216 →
Assignment of Assignor's Interest May 14, 2010
From: MATEER, MICHAEL T; BOUTCHER, JAMES K
To: WEST CORPORATION
Reel/Frame 024385/0902 →
Security Agreement Jun 21, 2010
From: INTERCALL, INC.; INTRADO INC.; TELEVOX SOFTWARE, INCORPORATED; WEST ASSET MANAGEMENT, INC.
To: WELLS FARGO BANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 024563/0464 →
Assignment of Assignor's Interest Dec 23, 2010
From: POLLOCK, BRUCE; KESSENGER, ERIKA NELSON
To: WEST CORPORATION
Reel/Frame 025567/0725 →
Assignment of Assignor's Interest Oct 19, 2011
From: ZIMMERMAN, SCOTT W.; DEGEORGE, COREY K.
To: WEST CORPORATION
Reel/Frame 027085/0108 →
Assignment of Assignor's Interest Oct 26, 2011
From: CORDELL, JEFFREY WILLIAM; HANSON, JENNIE DAWN; PHELAN, JAMES
To: WEST CORPORATION
Reel/Frame 027122/0681 →
Assignment of Assignor's Interest Dec 6, 2011
From: GROENJES, JASON P.; BROWN, MICHAEL P.; PRICE, GERALD M.
To: WEST CORPORATION
Reel/Frame 027344/0939 →
Assignment of Assignor's Interest Jan 31, 2012
From: MATEER, MICHAEL T.; BOUTCHER, JAMES K.; ANDERSEN, JESSE
To: WEST CORPORATION
Reel/Frame 027628/0007 →
Security Agreement Mar 14, 2012
From: INTERCALL, INC. A DELAWARE CORPORATION; INTRADO INC. A DELAWARE CORPORATION; TELEVOX SOFTWARE, INC. A DELAWARE CORPORATION; TUVOX INCORPORATED, A DELAWARE CORPORATION
To: WELLS FARGO BANK, NATIONAL ASSOCIATION
Reel/Frame 027865/0218 →
Assignment of Assignor's Interest May 2, 2013
From: BUTCHER, JAMES K.; POLLOCK, BRUCE
To: WEST CORPORATION
Reel/Frame 030337/0272 →
Assignment of Assignor's Interest May 30, 2013
From: HOLMES, MARK J; MARU, JAIKISHAN
To: WEST CORPORATION
Reel/Frame 030515/0870 →
Assignment of Assignor's Interest Sep 12, 2013
From: POLLOCK, BRUCE
To: WEST CORPORATION
Reel/Frame 031191/0938 →
Security Agreement Oct 7, 2013
From: INTERCALL, INC.; WEST CORPORATION; WEST INTERACTIVE CORPORATION; WEST INTERACTIVE CORPORATION II
To: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 031359/0624 →
Assignment of Assignor's Interest Oct 21, 2013
From: CALDWELL, ADAM; BOUTCHER, JAMES K.; CORDELL, JEFFREY WILLIAM
To: WEST CORPORATION
Reel/Frame 031446/0252 →
Assignment of Assignor's Interest Dec 13, 2013
From: DAVIS, DOUGLAS L.
To: WEST CORPORATION
Reel/Frame 031779/0572 →
Supplemental Patent Security Agreement Mar 20, 2014
From: WEST CORPORATION, AS GRANTOR; WEST NOTIFICATIONS, INC., AS GRANTOR
To: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 032483/0518 →
Assignment of Assignor's Interest May 28, 2014
From: DUDZINSKI, ROBERT J.; MORTENSON, PAMELA ANN; ALBRO, DOUGLAS R.; DARBY, KENNETH A.
To: WEST CORPORATION
Reel/Frame 032974/0377 →
Assignment of Assignor's Interest May 29, 2014
From: DUDZINSKI, ROBERT J.; MORTENSON, PAMELA ANN; ALBRO, DOUGLAS R.; DARBY, KENNETH A.
To: WEST CORPORATION
Reel/Frame 032983/0553 →
Assignment of Assignor's Interest May 29, 2014
From: DUDZINSKI, ROBERT J.; MORTENSON, PAMELA ANN; ALBRO, DOUGLAS R.; DARBY, KENNETH A.
To: WEST CORPORATION
Reel/Frame 032984/0365 →
Assignment of Assignor's Interest Jun 9, 2014
From: DUDZINSKI, ROBERT J.; WEBSTER, CRAIG A.; HOTTOVY, TROY G.; FISHER, JIL M.
To: WEST CORPORATION
Reel/Frame 033057/0353 →
Assignment of Assignor's Interest Jun 12, 2014
From: DUDZINSKI, ROBERT J.; WEBSTER, CRAIG A.; HOTTOVY, TROY G.; FISHER, JIL M.
To: WEST CORPORATION
Reel/Frame 033091/0957 →
Assignment of Assignor's Interest Jun 18, 2014
From: DUDZINSKI, ROBERT J.; WEBSTER, CRAIG A.; HOTTOVY, TROY G.; FISHER, JIL M.
To: WEST CORPORATION
Reel/Frame 033126/0026 →