Patent Assignment
Reel/Frame 044166/0901
Notice of Grant of Security Interest in Patents (First Lien)
Recorded: 2017-10-10
Pages: 66
Assignor
WEST CORPORATION
Executed: 2017-10-10
Assignee
CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
11 MADISON AVENUE, NEW YORK, NEW YORK, 10010
Covered Properties
(443)
Processing and Reporting Situational Information to Emergency Service Providers
System, Method and Computer Readable Medium for Use in Providing Patient Treatment Regime
Patent:
10,497,471 →
Application:
12/391,848 →
Systems and Methods for Managing Payments Using a Communication Device
Application:
12/546,119 →
Method and Apparatus of Creating Customized Computer-Based User Dashboard Interfaces
Patent:
9,811,511 →
Application:
12/725,711 →
Systems and Methods for Managing Payments Using a Communication Device
Patent:
11,182,767 →
Application:
12/780,069 →
Preference-Based Advertising Systems and Methods
Patent:
11,232,480 →
Application:
12/977,414 →
Context Aware Transactions
Patent:
10,033,815 →
Application:
13/273,393 →
Method and Apparatus of Providing Messaging to Targeted Lifestyle Segments
Patent:
10,339,563 →
Application:
13/276,444 →
Method and Apparatus of Providing Video Data Notifications to User Devices
Patent:
9,959,556 →
Application:
13/279,557 →
Method and Apparatus of Providing Enhanced Authentication and Security for Financial Institution Transactions
Patent:
10,373,246 →
Application:
13/312,019 →
Apparatus, Method, and Computer Program for Optimizing Communication
Patent:
10,091,359 →
Application:
13/873,495 →
System and Method for Providing an Indication of Certainty of Location of Origin of an Internet Protocol Emergency Call
Application:
13/890,590 →
Publication:
US US20130259030A1
Apparatus and Method for Replicating Data
Patent:
10,599,674 →
Application:
13/905,846 →
Mobile Voice Self Service Device and Method Thereof
Patent:
9,812,145 →
Application:
13/959,065 →
Auctioning and Management of Cloud-Based Services
Patent:
10,410,260 →
Application:
14/024,882 →
Providing Data Messaging Support by Intercepting and Processing Received Short Message Service (Sms) Messages at a Customer Support Service
Patent:
9,813,363 →
Application:
14/059,084 →
Reduction in Network Congestion
Patent:
9,832,126 →
Application:
14/105,728 →
Method and Apparatus for Voice Recognition Unit Simulation
Patent:
10,181,319 →
Application:
14/190,375 →
Providing Temporary Callback Number for Emergency Calls
Patent:
9,848,310 →
Application:
14/266,271 →
Medical Treatment Application for Optimizing Medical Patient Visits Based on Known Preferences and Other Selection Criteria
Patent:
10,262,384 →
Application:
14/283,363 →
Medical Treatment Application for Optimizing Medical Patient Visits Based on Known Preferences and Other Selection Criteria
Patent:
10,074,059 →
Application:
14/283,371 →
Medical Treatment Application for Optimizing Medical Patient Visits Based on Known Preferences and Other Selection Criteria
Patent:
11,282,153 →
Application:
14/283,379 →
Patient Tracking and Dynamic Updating of Patient Profile
Patent:
10,347,369 →
Application:
14/283,418 →
Patient Tracking and Dynamic Updating of Patient Profile
Patent:
10,971,264 →
Application:
14/283,451 →
Patient Tracking and Dynamic Updating of Patient Profile
Patent:
11,189,376 →
Application:
14/283,460 →
System and Method for Routing Emergency Services Calls from Fixed Wireless Terminals
Application:
62/027,673 →
Providing Data Messaging Support by Intercepting and Processing Received Short Message Service (Sms) Messages at a Customer Support Service
Patent:
10,425,783 →
Application:
14/482,322 →
Real-Time Streaming Protocol Gateway and Proxy for Serving and Caching Static Media Over a Low Bandwidth Connection
Patent:
10,021,164 →
Application:
14/512,515 →
System and Method for Locating a Mobile Phone with Moveable Wireless Beacons
Processing and Delivery of Private Electronic Documents
Patent:
10,891,323 →
Application:
14/618,721 →
Processing and Delivery of Private Electronic Documents
Patent:
10,204,095 →
Application:
14/618,768 →
Method and Apparatus for Voice Recognition Unit Simulation
Patent:
10,445,441 →
Application:
14/641,489 →
Method and System of Providing Enhanced Appointment Notification Service to Mobile Devices
Patent:
9,996,823 →
Application:
14/679,271 →
Mrcp Gateway for Mobile Devices
Patent:
10,305,877 →
Application:
14/685,850 →
Real-Time Adjustment for Better Caller Experience
Patent:
9,955,010 →
Application:
14/799,916 →
System and Method for Routing Emergency Services Calls from Fixed Wireless Terminals
Application:
14/805,130 →
Publication:
US US20160029196A1
Sms Check in and Check Out
Patent:
9,942,734 →
Application:
14/829,917 →
Image Capture to Enforce Remote Agent Adherence
Patent:
10,075,431 →
Application:
14/869,480 →
System, Method, and Computer-Readable Medium That Facilitate Voice Biometrics User Authentication
Patent:
9,847,996 →
Application:
14/880,432 →
Ported and Disconnected Wireless Number Distinction Based on Number Portability Database Status and Opted-in File Status
Patent:
9,906,644 →
Application:
14/960,555 →
System and Method for Reporting the Existence of Sensors Belonging to Multiple Organizations
System for Receiving and Processing Multimedia Messages Sent to a Mobile Device and Method Thereof
Patent:
9,832,620 →
Application:
14/988,479 →
Mobile Voice Self Service System
Patent:
9,924,032 →
Application:
14/988,897 →
Location-Based Movie Identification Systems and Methods
Patent:
9,820,014 →
Application:
15/051,136 →
Technology Enabled Communications Pathway Between Health Care Providers and Patients
Patent:
11,157,595 →
Application:
15/053,043 →
Remote Medical Treatment Application and Operating Platform
Patent:
11,257,572 →
Application:
15/084,990 →
System, Method, and Computer-Readable Medium for Removing Credit Card Numbers from Both Fixed and Variable Length Transaction Records
Patent:
10,402,911 →
Application:
15/091,015 →
Intelligent Interactive Voice Response System for Processing Customer Communications
Patent:
10,313,519 →
Application:
15/157,145 →
Method, System and Computer Readable Medium for Notification Delivery
Patent:
10,250,545 →
Application:
15/188,618 →
System and Method for Handling Special Number Calls Conveyed to a Predetermined Destination
Patent:
10,567,592 →
Application:
15/212,763 →
Location Determination of a Mobile Device Based on Various Parameters
Patent:
9,832,604 →
Application:
15/227,649 →
Location Determination of a Mobile Device Based on Various Parameters
Patent:
10,051,451 →
Application:
15/227,690 →
Remote Monitoring of Activity Triggered Sensors and a Customized Updating Application
Application:
15/232,184 →
Automated File Delivery Systems and Methods
Patent:
9,992,266 →
Application:
15/264,304 →
System and Method for Providing Sms Message Services from Multiple Originators Using a Shared Shortcode
Patent:
10,237,705 →
Application:
15/270,204 →
Method and Apparatus of Providing Data Service Mobility
Patent:
9,949,099 →
Application:
15/296,573 →
Disparate Conference System Connector
Patent:
10,805,471 →
Application:
15/341,669 →
System for Providing Multimedia Messages to a Mobile Device and Method Thereof
Patent:
10,148,604 →
Application:
15/351,921 →
Reduction in Network Congestion
Patent:
10,057,414 →
Application:
15/351,603 →
Proximity Location System and Method Thereof for Locating a Communications Device
Patent:
9,813,856 →
Application:
15/363,136 →
Mrcp Resource Access Control Mechanism for Mobile Devices
Patent:
9,811,656 →
Application:
15/370,186 →
Method, Apparatus and Computer Program to Provide Access to Client Records and Data Resources
Patent:
10,387,848 →
Application:
15/396,887 →
Context Aware Transactions Performed on Integrated Service Platforms
Patent:
9,800,668 →
Application:
15/396,940 →
Applying User Preferences, Behavioral Patterns and Environmental Factors to an Automated Customer Support Application
Patent:
9,860,377 →
Application:
15/397,010 →
Providing Data Messaging Support by Intercepting and Processing Received Short Message Service (Sms) Messages at a Customer Support Service
Patent:
9,990,638 →
Application:
15/407,524 →
Method and Apparatus of Processing Data Displayed on a Mobile Station Interface Based on User Preferences
Patent:
10,575,144 →
Application:
15/414,284 →
User Input Driven Short Message Service (Sms) Applications
Patent:
9,871,919 →
Application:
15/413,615 →
Multimode Service Communication Configuration
Patent:
10,389,881 →
Application:
15/430,598 →
Multimode Service Communication Configuration
Patent:
10,362,171 →
Application:
15/430,643 →
Multimode Service Communication Configuration
Patent:
11,818,292 →
Application:
15/430,671 →
Method and Apparatus of Providing Live Support Service in a Notification System
Patent:
10,200,334 →
Application:
15/437,849 →
Short Message Service (Sms) Response and Interpretation Application
Patent:
10,389,880 →
Application:
15/444,602 →
Proxy Server and Method Thereof for Forwarding Location Requests to a Position Determining Entity
Patent:
9,942,745 →
Application:
15/458,547 →
Method and Apparatus of Processing User Data of a Multi-Speaker Conference Call
Patent:
10,009,474 →
Application:
15/464,604 →
Systems and Methods for Conducting Transactions with a Customer Using Text Messages
Patent:
9,911,115 →
Application:
15/471,736 →
Intelligent Interactive Voice Response System for Processing Customer Communications
Patent:
10,455,086 →
Application:
15/471,116 →
System and Method for Identifying Sms Messages from Multiple Originators Using a Shared Shortcode
Patent:
9,913,115 →
Application:
15/478,721 →
Method and System for Message Delivery Security Validation
Patent:
9,935,966 →
Application:
15/484,328 →
Third-Party Authentication Systems and Methods
Patent:
10,586,233 →
Application:
15/484,772 →
Providing Data Messaging Support by Intercepting and Redirecting Received Short Message Service (Sms) Messages
Patent:
9,998,594 →
Application:
15/484,901 →
System, Method and Computer Readable Medium for Call Center Management
Patent:
10,244,108 →
Application:
15/490,204 →
Method and Apparatus of Requesting Customized Location Information at a Mobile Station
Patent:
9,978,081 →
Application:
15/496,385 →
Workflow Management and Corresponding Integrated Notification Processing Platform
Patent:
10,193,842 →
Application:
15/496,147 →
Mobile Care with a Virtual Queue
Patent:
9,924,039 →
Application:
15/596,474 →
Electronic Card Delivery and Communication Channel Integration
Patent:
10,051,118 →
Application:
15/596,599 →
Agent Application and Integrated Call Processing Platform
Patent:
9,986,092 →
Application:
15/605,571 →
Agent Application and Integrated Call Processing Platform
Patent:
10,075,591 →
Application:
15/605,592 →
Agent Application and Integrated Call Processing Platform
Patent:
10,341,489 →
Application:
15/605,607 →
Instant Support Agent Call Setup and Call Connection Application
Patent:
10,171,653 →
Application:
15/614,828 →
Script Unique Prompts
Patent:
10,614,169 →
Application:
15/614,932 →
Identifying Recorded Call Data Segments of Interest
Patent:
10,511,713 →
Application:
15/621,006 →
Reduction in Network Congestion
Patent:
9,979,816 →
Application:
15/627,620 →
Applying User Preferences, Behavioral Patterns and/or Environmental Factors to an Automated Customer Support Application
Patent:
10,218,847 →
Application:
15/627,969 →
Embedding Calendar Events in Sms Messages
Patent:
10,769,368 →
Application:
15/637,783 →
Reduction in Network Congestion
Patent:
10,397,397 →
Application:
15/641,605 →
Intelligent Interactive Voice Response System for Processing Customer Communications
Patent:
11,138,630 →
Application:
15/708,401 →
Multimode Service Communication Configuration for Performing Transactions
Patent:
9,986,095 →
Application:
15/702,421 →
VoiceXML BROWSER AND SUPPORTING COMPONENTS FOR MOBILE DEVICES
Patent:
10,403,286 →
Application:
15/695,066 →
Method, Apparatus and Computer Program to Provide Access to Client Records and Data Resources
Patent:
10,218,537 →
Application:
15/695,489 →
Advanced Automatic Loop Detection in Short Message Service (Sms) Two-Way Messaging
Patent:
10,251,031 →
Application:
15/695,373 →
Voice-Activated Customer Service Assistant
Patent:
10,553,198 →
Application:
15/695,131 →
APPLYING USER PREFERENCES, behavioral patterns and/OR environmental factors TO AN AUTOMATED CUSTOMER SUPPORT APPLICATION
Patent:
10,115,130 →
Application:
15/683,654 →
Passive Outdial Support for Mobile Devices via Wap Push of an Mvss Url
Patent:
10,218,768 →
Application:
15/677,695 →
Medical Preference Based Interactive Voice Response Communication Configuration
Patent:
12,684,067 →
Application:
15/672,923 →
Performing Automated Event Services to Registered End Users
Patent:
9,992,345 →
Application:
15/671,346 →
Performing Automated Event Services to Registered End Users
Patent:
8,681,964 →
Application:
13/415,436 →
Instant Support Agent Call Setup and Call Connection Application
Patent:
9,674,344 →
Application:
14/139,043 →
Performing Automated Event Services to Registered End Users
Patent:
8,971,512 →
Application:
14/193,195 →
Customer Callback Reward System and Method
Patent:
9,742,917 →
Application:
14/618,107 →
Applying User Preferences, Behavioral Patterns and/or Environmental Factors to an Automated Customer Support Application
Patent:
9,741,056 →
Application:
15/340,607 →
Passive Outdial Support for Mobile Devices via Wap Push of an Mvss Url
Patent:
9,736,207 →
Application:
12/138,469 →
Performing Automated Event Services to Registered End Users
Patent:
9,729,723 →
Application:
15/083,734 →
Reduction in Network Congestion
Patent:
9,723,134 →
Application:
15/150,702 →
Reduction in Network Congestion
Patent:
9,699,302 →
Application:
15/150,630 →
Conference Call Information Sharing via Interaction with Social Networking Data
Patent:
9,686,413 →
Application:
15/225,983 →
Reduction in Network Congestion
Patent:
9,686,401 →
Application:
15/188,245 →
Applying User Preferences, Behavioral Patterns and/or Environmental Factors to an Automated Customer Support Application
Patent:
9,686,409 →
Application:
15/383,867 →
Identifying Recorded Call Data Segments of Interest
Patent:
9,680,991 →
Application:
15/231,929 →
Enterprise Conferencing with Dual Mixing
Patent:
9,674,232 →
Application:
15/231,987 →
Script Unique Prompts
Patent:
9,672,211 →
Application:
14/680,889 →
Agent-Assisted and Directed Web-Channel Customer Care Apparatus, Method, and Computer Program
Patent:
9,660,944 →
Application:
15/276,975 →
Mobile Care with a Virtual Queue
Patent:
9,652,727 →
Application:
13/269,845 →
Internet Sip Registration/Proxy Service for Audio Conferencing
Patent:
9,654,520 →
Application:
14/594,514 →
Electronic Card Delivery and Communication Channel Integration
Patent:
9,654,627 →
Application:
14/797,403 →
System, Method, and Computer-Readable Medium for Diagnosing a Conference Call
Patent:
9,647,907 →
Application:
14/196,733 →
Real-Time Monitoring of Caller Experience for a Group of Steps in a Call Flow
Patent:
9,635,154 →
Application:
12/028,238 →
Performing Automated Event Services to Registered End Users
Patent:
9,635,065 →
Application:
14/685,223 →
Method and Apparatus of Requesting Customized Location Information at a Mobile Station
Patent:
9,633,369 →
Application:
14/860,989 →
Consumer Care System
Patent:
9,635,179 →
Application:
14/072,017 →
Workflow Management and Corresponding Integrated Notification Processing Platform
Patent:
9,635,166 →
Application:
14/842,262 →
Real-Time Monitoring of Caller Experience in a Call Flow
Patent:
9,628,613 →
Application:
13/771,956 →
System, Method and Computer Readable Medium for Call Center Management
Patent:
9,628,618 →
Application:
12/058,073 →
Method and System for Message Delivery Security Validation
Patent:
9,621,564 →
Application:
14/931,489 →
Third-Party Authentication Systems and Methods
Patent:
9,619,826 →
Application:
12/847,714 →
Providing Data Messaging Support by Intercepting and Redirecting Received Short Message Service (Sms) Messages
Patent:
9,621,720 →
Application:
14/861,435 →
Handling Insufficient Account Balance of Subscribers
Patent:
9,614,980 →
Application:
15/251,069 →
System and Method for Identifying Sms Messages from Multiple Originators Using a Shared Shortcode
Patent:
9,615,228 →
Application:
14/721,661 →
Call Steering in a Call Center System
Patent:
9,609,136 →
Application:
12/710,828 →
Systems and Methods for Conducting Transactions with a Customer Using Text Messages
Patent:
9,607,345 →
Application:
14/860,892 →
Intelligent Interactive Voice Response System for Processing Customer Communications
Patent:
9,609,102 →
Application:
13/596,304 →
Intelligent Interactive Voice Response System for Processing Customer Communications
Patent:
9,767,482 →
Application:
14/074,348 →
Method and Apparatus of Processing User Data of a Multi-Speaker Conference Call
Patent:
9,601,117 →
Application:
13/307,193 →
Proxy Server and Method Thereof for Forwarding Location Requests to a Position Determining Entity
Patent:
9,596,590 →
Application:
14/827,486 →
Controlling a Crowd of Multiple Mobile Station Devices
Patent:
9,596,574 →
Application:
14/805,554 →
Short Message Service (Sms) Response and Interpretation Application
Patent:
9,584,990 →
Application:
14/330,126 →
Method and Apparatus of Providing Live Support Service in a Notification System
Patent:
9,577,973 →
Application:
15/019,049 →
Controlling a Crowd of Multiple Mobile Station Devices
Patent:
9,576,297 →
Application:
14/703,203 →
Identifying Recorded Call Data Segments of Interest
Patent:
9,571,620 →
Application:
15/096,514 →
System and Method for Location-Based Targeted Notifications Using Wireless Communication Devices
Patent:
9,565,520 →
Application:
14/726,972 →
Method and Apparatus of Processing Data Displayed on a Mobile Station Interface Based on User Preferences
Patent:
9,552,339 →
Application:
14/583,908 →
User Input Driven Short Message Service (Sms) Applications
Patent:
9,553,991 →
Application:
15/006,783 →
Method and Apparatus of Providing a Mobile Phone Notification Service
Patent:
9,549,392 →
Application:
15/091,116 →
Providing Data Messaging Support by Intercepting and Processing Received Short Message Service (Sms) Messages at a Customer Support Service
Patent:
9,549,300 →
Application:
14/988,971 →
System and Method for Real-Time Geographical Call Display of Automatic Call Distributor Calls
Patent:
9,544,435 →
Application:
14/955,111 →
Systems and Methods for Conferencing Enterprise and Non-Enterprise Callers
Patent:
9,544,157 →
Application:
14/306,524 →
Method, Apparatus and Computer Program to Provide Access to Client Records and Data Resources
Patent:
9,536,048 →
Application:
15/145,200 →
Context Aware Transactions Performed on Integrated Service Platforms
Patent:
9,537,959 →
Application:
15/064,200 →
Identifying Recorded Call Data Segments of Interest
Patent:
9,537,993 →
Application:
15/201,681 →
Applying User Preferences, Behavioral Patterns and Environmental Factors to an Automated Customer Support Application
Patent:
9,538,004 →
Application:
15/044,324 →
Applying User Preferences, Behavioral Patterns and/or Environmental Factors to an Automated Customer Support Application
Patent:
9,525,775 →
Application:
15/132,749 →
Advanced Automatic Loop Detection in Short Message Service (Sms) Two-Way Messaging
Patent:
9,521,527 →
Application:
14/029,348 →
Mrcp Resource Access Control Mechanism for Mobile Devices
Patent:
9,516,011 →
Application:
14/685,818 →
Proximity Location System and Method Thereof for Locating a Communications Device
Patent:
9,508,254 →
Application:
13/593,595 →
Method and Apparatus for Voice Recognition Unit Simulation
Patent:
9,497,304 →
Application:
14/570,498 →
System for Providing Multimedia Messages to a Mobile Device and Method Thereof
Patent:
9,497,603 →
Application:
12/107,175 →
Reduction in Network Congestion
Patent:
9,497,121 →
Application:
14/105,672 →
Internet Sip Registration/Proxy Service for Audio Conferencing
Patent:
9,485,361 →
Application:
14/854,262 →
Applying User Preferences, Behavioral Patterns and/or Environmental Factors to an Automated Customer Support Application
Patent:
9,485,356 →
Application:
15/132,898 →
Method and Apparatus of Providing Data Service Mobility
Patent:
9,473,623 →
Application:
14/745,664 →
System and Method for Routing a Special Number Call from a Calling Unit to an Answering Point
Agent-Assisted and Directed Web-Channel Customer Care Apparatus, Method, and Computer Program
Patent:
9,455,884 →
Application:
14/923,555 →
System and Method for Providing Sms Message Services from Multiple Originators Using a Shared Shortcode
Patent:
9,451,431 →
Application:
14/706,694 →
Automated File Delivery Systems and Methods
Patent:
9,444,877 →
Application:
15/050,597 →
Handling Insufficient Account Balance of Subscribers
Patent:
9,432,524 →
Application:
14/943,342 →
System and Method for Treating a Special Number Service Request Message Sent to a Special Number Service Answering Position Using a Multi-Media Messaging Service Format
Enterprise Conferencing with Dual Mixing
Patent:
9,413,791 →
Application:
14/825,745 →
Identifying Recorded Call Data Segments of Interest
Patent:
9,413,881 →
Application:
14/821,906 →
Remote Monitoring of Activity Triggered Sensors and a Customized Updating Application
Patent:
9,412,255 →
Application:
14/283,341 →
Conference Call Information Sharing via Interaction with Social Networking Data
Patent:
9,407,772 →
Application:
14/869,360 →
System and Method for Handling Special Number Calls Conveyed to a Predetermined Destination
Method and Apparatus for Establishing a Conference Call Session with a Wireless Device
Patent:
9,392,419 →
Application:
14/318,861 →
Dynamic Call Billing and Invoice Generating Application
Patent:
9,392,125 →
Application:
14/073,041 →
Identifying Recorded Call Data Segments of Interest
Patent:
9,386,137 →
Application:
14/622,999 →
Methods and Apparatus for Conducting Conference Calls Using a Conferencing System Adapted to Operate Between a Circuit-Switched Network and a Packet-Switched Network
Patent:
9,380,165 →
Application:
14/709,002 →
Method, System and Computer Readable Medium for Notification Delivery
Patent:
9,372,730 →
Application:
14/600,974 →
Reduction in Network Congestion
Patent:
9,374,454 →
Application:
14/105,687 →
Method and Apparatus of Processing Data Displayed on a Mobile Station Interface Based on User Preferences
Patent:
9,363,643 →
Application:
14/841,023 →
Intelligent Interactive Voice Response System for Processing Customer Communications
Patent:
9,344,567 →
Application:
14/727,172 →
Reduction in Network Congestion
Patent:
9,338,283 →
Application:
14/690,829 →
Reduction in Network Congestion
Patent:
9,338,284 →
Application:
14/690,897 →
Real-Time Feedback of Survey Results
Patent:
9,332,123 →
Application:
14/521,842 →
Method, Apparatus and Computer Program to Provide Access to Client Records and Data Resources
Patent:
9,330,234 →
Application:
12/758,936 →
Applying User Preferences, Behavioral Patterns and/or Environmental Factors to an Automated Customer Support Application
Patent:
9,319,524 →
Application:
14/262,962 →
Applying User Preferences, Behavioral Patterns and/or Environmental Factors to an Automated Customer Support Application
Patent:
9,319,522 →
Application:
14/262,982 →
Identifying Recorded Call Data Segments of Interest
Patent:
9,313,330 →
Application:
13/628,612 →
System, Method, and Computer-Readable Medium for Removing Credit Card Numbers from Both Fixed and Variable Length Transaction Records
Patent:
9,305,042 →
Application:
11/762,859 →
Method and Apparatus of Providing a Mobile Phone Notification Service
Patent:
9,307,076 →
Application:
14/615,764 →
Performing Automated Event Services to Registered End Users
Patent:
9,300,809 →
Application:
14/626,139 →
Intercepting and Processing Received Short Message Service (Sms) Messages to Provide an Automated Response
Patent:
9,294,890 →
Application:
14/058,969 →
System and Method for Monitoring, Detecting and Reporting Emergency Conditions Using Sensors Belonging to Multiple Organizations
System and Method for Dynamically Coupling a Special Number Call with a Function-Focused Answering Unit
Context Aware Transactions Performed on Integrated Service Platforms
Patent:
9,282,126 →
Application:
14/567,859 →
Voice-Activated Customer Service Assistant
Patent:
9,275,632 →
Application:
14/219,175 →
Automated Filed Delivery Systems and Methods
Patent:
9,270,737 →
Application:
13/846,335 →
Location-Based Movie Identification Systems and Methods
Patent:
9,271,036 →
Application:
14/606,187 →
Short Messaging Service, Apparatus, Method, and Computer Program
Patent:
9,264,549 →
Application:
13/353,822 →
Applying User Preferences, Behavioral Patterns and Environmental Factors to an Automated Customer Support Application
Patent:
9,264,543 →
Application:
14/583,855 →
Method and Apparatus of Providing Live Support Service in a Notification System
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Systems, Methods, and Computer-Readable Media for Enrolling Conferees for Expedited Access to Conferencing Services
Patent:
7,703,104 →
Application:
10/812,855 →
Methods for Admitting Conference Call Hosts and Participants into Conference Calls
Patent:
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Application:
10/814,861 →
Methods and Apparatus for Conducting Conference Calls Using a Conferencing System Adapted to Operate Between a Circuit-Switched Network and a Packet-Switched Network
Patent:
7,583,657 →
Application:
10/814,595 →
Systems, Methods, and Computer-Readable Medium for Tracking, Reconciling, and Reporting on Dtmf Data and Voice Data Communicated Between Call Centers and Users
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7,529,362 →
Application:
10/607,504 →
Systems, Methods, and Computer-Readable Media for Expedited Access to Conference Calls
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7,474,634 →
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10/812,854 →
System, Method, and Business Method for Settling Micropayment Transactions to a Pre-Paid Instrument
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7,440,922 →
Application:
09/849,777 →
Methods, Computer-Readable Media, and Apparatus for Offering Users a Plurality of Scenarios Under Which to Conduct at Least One Primary Transaction
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Method and System for Providing Offers in Real Time to Prospective Customers
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Method of Dynamically Allocating Usage of a Shared Resource
Methods and Apparatus for Intelligent Selection of Goods and Services in Telephonic and Electronic Commerce
Methods and Apparatus for Intelligent, Purpose-Based Selection of Goods and Services in Telephonic and Electronic Commerce
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System, Method, and Computer-Readable Medium for Enabling Both Hearing and Hearing-Impaired Callers to Access a Resource
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Method, Apparatus and Computer Program to Provide Access to Client Records and Data Resources
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Advanced Automatic Loop Detection in Short Message Service (Sms) Two-Way Messaging
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Related Assignments
(25)
Other recorded transfers of the patents in this record — the chain of ownership.
Assignment of Assignor's Interest
Feb 26, 2009
From: NELSON, CINDY RAE; WEBSTER, CRAIG A; SNAPP, JOHN LAWRENCE; KEMPKES, RODNEY J
To: WEST CORPORATION
Reel/Frame 022313/0791 →
Assignment of Assignor's Interest
Oct 6, 2009
From: MATEER, MICHAEL T; BOUTCHER, JAMES K
To: WEST CORPORATION
Reel/Frame 023331/0375 →
Assignment of Assignor's Interest
Mar 18, 2010
From: WELCH, KEVIN TODD; ELLINGHUYSEN, ARIC ALLYN; PERRY, CASEY RICHARD; DROSS, ELIZABETH ANN
To: WEST CORPORATION
Reel/Frame 024098/0915 →
Security Agreement
Apr 16, 2010
From: INTERCALL, INC.; INTRADO, INC.; WEST CORPORATION; WEST DIRECT, LLC
To: WACHOVIA BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 024244/0216 →
Assignment of Assignor's Interest
May 14, 2010
From: MATEER, MICHAEL T; BOUTCHER, JAMES K
To: WEST CORPORATION
Reel/Frame 024385/0902 →
Security Agreement
Jun 21, 2010
From: INTERCALL, INC.; INTRADO INC.; TELEVOX SOFTWARE, INCORPORATED; WEST ASSET MANAGEMENT, INC.
To: WELLS FARGO BANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 024563/0464 →
Assignment of Assignor's Interest
Dec 23, 2010
From: POLLOCK, BRUCE; KESSENGER, ERIKA NELSON
To: WEST CORPORATION
Reel/Frame 025567/0725 →
Assignment of Assignor's Interest
Oct 19, 2011
From: ZIMMERMAN, SCOTT W.; DEGEORGE, COREY K.
To: WEST CORPORATION
Reel/Frame 027085/0108 →
Assignment of Assignor's Interest
Oct 26, 2011
From: CORDELL, JEFFREY WILLIAM; HANSON, JENNIE DAWN; PHELAN, JAMES
To: WEST CORPORATION
Reel/Frame 027122/0681 →
Assignment of Assignor's Interest
Dec 6, 2011
From: GROENJES, JASON P.; BROWN, MICHAEL P.; PRICE, GERALD M.
To: WEST CORPORATION
Reel/Frame 027344/0939 →
Assignment of Assignor's Interest
Jan 31, 2012
From: MATEER, MICHAEL T.; BOUTCHER, JAMES K.; ANDERSEN, JESSE
To: WEST CORPORATION
Reel/Frame 027628/0007 →
Security Agreement
Mar 14, 2012
From: INTERCALL, INC. A DELAWARE CORPORATION; INTRADO INC. A DELAWARE CORPORATION; TELEVOX SOFTWARE, INC. A DELAWARE CORPORATION; TUVOX INCORPORATED, A DELAWARE CORPORATION
To: WELLS FARGO BANK, NATIONAL ASSOCIATION
Reel/Frame 027865/0218 →
Assignment of Assignor's Interest
May 2, 2013
From: BUTCHER, JAMES K.; POLLOCK, BRUCE
To: WEST CORPORATION
Reel/Frame 030337/0272 →
Assignment of Assignor's Interest
May 30, 2013
From: HOLMES, MARK J; MARU, JAIKISHAN
To: WEST CORPORATION
Reel/Frame 030515/0870 →
Assignment of Assignor's Interest
Sep 12, 2013
From: POLLOCK, BRUCE
To: WEST CORPORATION
Reel/Frame 031191/0938 →
Security Agreement
Oct 7, 2013
From: INTERCALL, INC.; WEST CORPORATION; WEST INTERACTIVE CORPORATION; WEST INTERACTIVE CORPORATION II
To: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 031359/0624 →
Assignment of Assignor's Interest
Oct 21, 2013
From: CALDWELL, ADAM; BOUTCHER, JAMES K.; CORDELL, JEFFREY WILLIAM
To: WEST CORPORATION
Reel/Frame 031446/0252 →
Assignment of Assignor's Interest
Dec 13, 2013
From: DAVIS, DOUGLAS L.
To: WEST CORPORATION
Reel/Frame 031779/0572 →
Supplemental Patent Security Agreement
Mar 20, 2014
From: WEST CORPORATION, AS GRANTOR; WEST NOTIFICATIONS, INC., AS GRANTOR
To: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 032483/0518 →
Assignment of Assignor's Interest
May 28, 2014
From: DUDZINSKI, ROBERT J.; MORTENSON, PAMELA ANN; ALBRO, DOUGLAS R.; DARBY, KENNETH A.
To: WEST CORPORATION
Reel/Frame 032974/0377 →
Assignment of Assignor's Interest
May 29, 2014
From: DUDZINSKI, ROBERT J.; MORTENSON, PAMELA ANN; ALBRO, DOUGLAS R.; DARBY, KENNETH A.
To: WEST CORPORATION
Reel/Frame 032983/0553 →
Assignment of Assignor's Interest
May 29, 2014
From: DUDZINSKI, ROBERT J.; MORTENSON, PAMELA ANN; ALBRO, DOUGLAS R.; DARBY, KENNETH A.
To: WEST CORPORATION
Reel/Frame 032984/0365 →
Assignment of Assignor's Interest
Jun 9, 2014
From: DUDZINSKI, ROBERT J.; WEBSTER, CRAIG A.; HOTTOVY, TROY G.; FISHER, JIL M.
To: WEST CORPORATION
Reel/Frame 033057/0353 →
Assignment of Assignor's Interest
Jun 12, 2014
From: DUDZINSKI, ROBERT J.; WEBSTER, CRAIG A.; HOTTOVY, TROY G.; FISHER, JIL M.
To: WEST CORPORATION
Reel/Frame 033091/0957 →
Assignment of Assignor's Interest
Jun 18, 2014
From: DUDZINSKI, ROBERT J.; WEBSTER, CRAIG A.; HOTTOVY, TROY G.; FISHER, JIL M.
To: WEST CORPORATION
Reel/Frame 033126/0026 →