IP Library Granted Patent US 9,633,369
Granted Patent B1
US 9,633,369 · App. 14/860,989 · Granted Apr 25, 2017

Method and apparatus of requesting customized location information at a mobile station

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Quick Facts
Patent No.
US 9,633,369
App. No.
14/860,989
Granted
Apr 25, 2017
Kind
B1
Abstract

A method and apparatus of processing a call are disclosed. One example method may include receiving a request at a server for dealer information. The request may be initiated by a user via his or her mobile station. The example method may also include determining whether there is user preference information and user location information included in the request. The information may be used to limit the amount of search results to increase relevancy. The method may also include searching a database for at least one dealer based on the user preference information and the user location information, and transferring the at least one dealer information to the user.

Claims (34)

1. A method, comprising:

receiving a request at a server for business information from a user's wireless device;

when at least one of user preference information and user location information are not included in the request, prompting the user for the information, the information for the business related to the user preference information and the user location information;

when there are no businesses located within a predefined area of a location identified by the user location information, prompting the user to try another search request;

after the user has received the business information, receiving a request for additional business information from the user and providing the user with the additional business information comprising at least one location for a business proximate to the predefined area;

transferring the business information to the user via a voice call, streaming audio, a text-to-speech application, or any combination thereof;

wherein the user requests business information by accessing an application via the wireless device; and

searching a database for the business based on the user preference information and the user location information.

2. The method of claim 1 , wherein the user location information comprises a zip code, an area code, a Global Positioning System (GPS) determined user location, or any combination thereof.

3. The method of claim 1 , wherein the additional business information is stored in the database and comprises different location business information.

4. The method of claim 1 , wherein the request is sent as a voice command and processed as a speech-to-text application.

5. An apparatus, comprising:

a receiver configured to receive a request for business information from a user's wireless device; and

a processor configured to:

prompt the user for the information when at least one of user preference information and user location information is not included in the request, the business information related to the user preference information and the user location information,

prompt the user to try another search request when there are no businesses located within a predefined area of a location identified by the user location information,

receive a request for additional business information from the user and provide the user with the additional business information that comprises at least one location for a business proximate to the predefined area after the user has received the business information,

search a database for the business based on the user preference information and the user location information,

wherein the user requests business information by accessing an application via the wireless device; and

a transmitter configured to transfer the business information to the user via a voice call, streaming audio, a text-to-speech application, or any combination thereof.

6. The apparatus of claim 5 , wherein the user location information comprises a zip code, an area code, a Global Positioning System (GPS) determined user location, or any combination thereof.

7. The apparatus of claim 5 , wherein the additional business information is stored in the database and comprises different location business information.

8. The apparatus of claim 5 , wherein the request is sent as a voice command and processed as a speech-to-text application.

9. A non-transitory computer readable storage medium comprising instructions for:

receiving a request at a server for business information from a user's wireless device;

when at least one of user preference information and user location information is not included in the request, prompting the user for the information, the information for the business related to the user preference information and the user location information

transferring the business information to the user via a voice call, streaming audio, a text-to-speech application, or any combination thereof;

when there are no businesses located within a predefined area of a location associated with the user location information, prompting the user to try another search request; and

after the user has received the business information, receiving a request for additional business information from the user and providing the user with the additional business information comprising at least one location for a business proximate to the predefined area;

searching a database for the business based on the user preference information and the user location information;

wherein the user requests business information by accessing an application via the wireless device.

10. The non-transitory computer readable storage medium of claim 9 , wherein the request is sent as a voice command and processed as a speech-to-text application.

11. The non-transitory computer readable storage medium of claim 9 , wherein the user location information comprises a zip code, an area code, a Global Positioning System (GPS) determined user location, or any combination thereof.

12. The non-transitory computer readable storage medium of claim 9 , wherein the additional business information is stored in the database and comprises different location business information.

Assignments (2)
OMNIBUS ASSIGNMENT OF SECURITY INTEREST IN INTELLECTUAL PROPERTY Recorded Nov 25, 2024
From: UBS AG, STAMFORD BRANCH (AS SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH IN ITS CAPACITY AS COLLATERAL AGENT)
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS THE SUCCESSOR COLLATERAL AGENT
Reel/Frame 069438/0775 →
NOTICE OF GRANT OF SECURITY INTEREST IN PATENTS (FIRST LIEN) Recorded Oct 10, 2017
From: WEST CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 044166/0901 →