IP Library Granted Patent US 8,095,122
Granted Patent B2
US 8,095,122 · App. 12/495,861 · Granted Jan 10, 2012

Method and system for routing special number calls using a common telecommunication network

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Quick Facts
Patent No.
US 8,095,122
App. No.
12/495,861
Granted
Jan 10, 2012
Kind
B2
Abstract

A method for routing a special number call to an appropriate answering position using a common telecommunication network includes: (a) placing an extant special number call to a switching center; (b) ascertaining the appropriate answering position for receiving the extant call; (c) providing to a gateway switch call-information for routing the extant call to the appropriate answering position; (d) in no particular order: (1) associating the call-information with a temporary number; and (2) providing the temporary number to the switching center; (e) employing the temporary number as a called party number for routing the extant call through the network to the gateway switch; and (f) operating the gateway switch to employ the call-information associated with the temporary number for routing the extant call to the appropriate answering position.

Claims (37)

1. A method for routing a special number call to an appropriate special number answering position using a common telecommunication network; said special number call being received at a switching center coupled with said common telecommunication network; the method comprising:

(a) ascertaining said appropriate special number answering position for receiving said extant special number call;

(b) providing to a gateway switch call-related information for routing said extant special number call to said appropriate special number answering position;

(c) in no particular order:

(1) associating said call-related information with a temporary call number at said gateway switch; and

(2) providing said temporary call number to said switching center;

(d) employing said temporary call number as a called party number for routing said extant special number call through said common telecommunication network to said gateway switch; and

(e) operating said gateway switch to employ said call-related information associated with said temporary call number for routing said extant special number call to said appropriate special number answering position.

2. The method for routing a special number call to an appropriate special number answering position using a common telecommunication network as recited in claim 1 wherein step (d) further includes, in no particular order, establishing a time interval during which said temporary call number can be employed.

3. The method for routing a special number call to an appropriate special number answering position using a common telecommunication network as recited in claim 1 wherein said common telecommunication network is a publicly switched telecommunication network.

4. The method for routing a special number call to an appropriate special number answering position using a common telecommunication network as recited in claim 1 wherein said extant special number call is an extant emergency service call.

5. The method for routing a special number call to an appropriate special number answering position using a common telecommunication network as recited in claim 1 wherein said appropriate special number answering position is a public service answering point assigned for serving the locus of origin of said extant special number call.

6. The method for routing a special number call to an appropriate special number answering position using a common telecommunication network as recited in claim 3 wherein said extant special number call is an extant emergency service call.

7. The method for routing a special number call to an appropriate special number answering position using a common telecommunication network as recited in claim 6 wherein said appropriate special number answering position is a public service answering point assigned for serving the locus of origin of said extant emergency service call.

8. A system for routing a special number call to an appropriate special number answering position using a common telecommunication network; a switching center being coupled with said common telecommunication network and configured for receiving an extant said special number call; the system comprising:

(a) a routing determining unit coupled with said switching center for determining location of origin of said extant special number call; said routing determining unit ascertaining an appropriate said special number answering position based on said location of origin of said extant special number call; and

(b) a gateway switch unit coupled with said routing determining unit, coupled with said common telecommunication network and coupled with said appropriate special number answering position;

said switching center conveying said extant said special number call to said routing determining unit; said routing determining unit providing call-related information to said gateway switch unit for routing said extant special number call to said appropriate special number answering position; said gateway switch unit identifying a temporary call number, associating said temporary call number with said call-related information and providing said temporary call number to said switching center via said routing determining unit; said switching center employing said temporary call number as a called party number for routing said extant special number call through said common telecommunication network to said gateway switch; said gateway switch employing said call-related information associated with said temporary call number for routing said extant special number call to said appropriate special number answering position.

9. The system for routing a special number call to an appropriate special number answering position using a common telecommunication network as recited in claim 8 wherein said gateway switch unit establishes a time interval during which said temporary call number can be employed.

10. The system for routing a special number call to an appropriate special number answering position using a common telecommunication network as recited in claim 8 wherein said common telecommunication network is a publicly switched telecommunication network.

11. The system for routing a special number call to an appropriate special number answering position using a common telecommunication network as recited in claim 8 wherein said extant special number call is an extant emergency service call.

12. The system for routing a special number call to an appropriate special number answering position using a common telecommunication network as recited in claim 8 wherein said appropriate special number answering position is a public service answering point assigned for serving the locus of origin of said extant special number call.

13. The system for routing a special number call to an appropriate special number answering position using a common telecommunication network as recited in claim 10 wherein said extant special number call is an extant emergency service call.

14. The system for routing a special number call to an appropriate special number answering position using a common telecommunication network as recited in claim 13 wherein said appropriate special number answering position is a public service answering point assigned for serving the locus of origin of said extant emergency service call.

15. A method for routing an emergency service call to an appropriate public service answering point using a common telecommunication network; said special number call being received at a switching center coupled with said common telecommunication network; the method comprising:

(a) ascertaining said appropriate public service answering point for receiving said extant emergency service call;

(b) providing to a gateway switch call-related information for routing said extant emergency service call to said appropriate public service answering point;

(c) in no particular order:

(1) associating said call-related information with a temporary emergency call number at said gateway switch; and

(2) providing said temporary emergency call number to said switching center;

(d) employing said temporary emergency call number as a called party number for routing said extant emergency service call through said common telecommunication network to said gateway switch; and

(e) operating said gateway switch to employ said call-related information associated with said temporary emergency call number for routing said extant emergency service call to said appropriate public service answering point.

16. The method for routing an emergency service call to an appropriate public service answering point using a common telecommunication network as recited in claim 15 wherein step (d) further includes, in no particular order, establishing a time interval during which said temporary emergency call number can be employed.

17. The method for routing an emergency service call to an appropriate public service answering point using a common telecommunication network as recited in claim 15 wherein said common telecommunication network is a publicly switched telecommunication network.

18. The method for routing an emergency service call to an appropriate public service answering point using a common telecommunication network as recited in claim 15 wherein said extant emergency service call is a wireless call.

19. The method for routing an emergency service call to an appropriate public service answering point using a common telecommunication network as recited in claim 17 wherein said extant emergency service call is a wireless call.

20. The method for routing an emergency service call to an appropriate public service answering point using a common telecommunication network as recited in claim 19 wherein said appropriate special number answering position is a public service answering point assigned for serving the locus of origin of said extant special number call.

Assignments (12)
SECURITY INTEREST Recorded Jan 31, 2023
From: INTRADO LIFE & SAFETY, INC.
To: ROYAL BANK OF CANADA, AS COLLATERAL AGENT
Reel/Frame 062596/0780 →
RELEASE OF SECURITY INTEREST Recorded Jan 31, 2023
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS AGENT
To: INTRADO LIFE & SAFETY, INC. (F/K/A WEST SAFETY SERVICES, INC.)
Reel/Frame 062570/0940 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Dec 30, 2022
From: INTRADO CORPORATION
To: INTRADO LIFE & SAFETY, INC.
Reel/Frame 062252/0588 →
CHANGE OF NAME Recorded Dec 23, 2022
From: WEST CORPORATION
To: INTRADO CORPORATION
Reel/Frame 062213/0567 →
RELEASE OF SECURITY INTEREST Recorded Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: INTERCALL, INC.; INTRADO INC.; TELEVOX SOFTWARE, INCORPORATED; TWENTY FIRST CENTURY COMMUNICATIONS, INC.; WEST BUSINESS SOLUTIONS, LLC; WEST DIRECT, LLC; WEST INTERACTIVE CORPORATION
Reel/Frame 062160/0359 →
RELEASE OF SECURITY INTEREST Recorded Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS SUCCESSOR TO WACHOVIA BANK, NATIONAL ASSOCIATION
To: INTERCALL, INC.; INTRADO INC.; WEST CORPORATION; WEST DIRECT, LLC; WEST NOTIFICATIONS GROUP, INC.
Reel/Frame 062201/0960 →
RELEASE OF SECURITY INTEREST Recorded May 1, 2018
From: U.S. BANK NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
Reel/Frame 046046/0547 →
NOTICE OF GRANT OF SECURITY INTEREST IN PATENTS (FIRST LIEN) Recorded Oct 10, 2017
From: WEST CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 044166/0901 →
SECURITY INTEREST Recorded Jun 20, 2016
From: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
To: U.S. BANK NATIONAL ASSOCIATION
Reel/Frame 039093/0944 →
SECURITY AGREEMENT Recorded Jun 18, 2012
From: INTERCALL, INC., A DELAWARE CORPORATION; INTRADO INC., A DELAWARE CORPORATION; TELEVOX SOFTWARE, INCORPORATED, A DELAWARE CORPORATION; TWENTY FIRST CENTURY COMMUNICATIONS, INC., AN OHIO CORPORATION; WEST BUSINESS SOLUTIONS, LLC, A DELAWARE LIMITED LIABILITY COMPANY; WEST DIRECT, LLC, A DELAWARE LIMITED LIABILITY COMPANY; WEST INTERACTIVE CORPORATION, A DELAWARE CORPORATION
To: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 028397/0305 →
SECURITY AGREEMENT Recorded Apr 16, 2010
From: INTERCALL, INC.; INTRADO, INC.; WEST CORPORATION; WEST DIRECT, LLC; WEST NOTIFICATIONS GROUP, INC.
To: WACHOVIA BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 024244/0216 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jul 1, 2009
From: SNAPP, JOHN LAWRENCE
To: WEST CORPORATION
Reel/Frame 022899/0450 →