IP Library Granted Patent US 8,731,168
Granted Patent B1
US 8,731,168 · App. 12/241,140 · Granted May 20, 2014

Systems, methods, and computer-readable media for expedited access to conference calls

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Quick Facts
Patent No.
US 8,731,168
App. No.
12/241,140
Filed
Sep 30, 2008
Granted
May 20, 2014
Kind
B1
Examiner
GAY, SONIA L
Art Unit
2651
USPC
379/201.01
Abstract

Methods, systems, and computer-readable media for admitting conferees into a conference call. Methods to achieve the foregoing can comprise: transmitting an admission request from a user of a communications device to a server for admission to a conference call, the admission request including a unique identifier; storing data unique to the communications device in a data store; relaying the unique identifier from the server to the data store; comparing the unique identifier with the data unique to the communications device; and, when the unique identifier and the previously stored data match, connecting the user directly to the conference call which includes bypassing entry of at least one conference pass code by the user.

Claims (33)

1. A system for conference calling, comprising:

a communications device operable by a user to transmit an admission request for admission to a conference call, the admission request including a unique identifier wherein the conference call is one of an existing conference call and a new conference call created in response to the admission request;

a data store including previously stored data unique to the communications device; and

a server operable to receive the admission request from the communications device, to relay the unique identifier to the data store for comparison with the previously stored data, and, when the unique identifier and the previously stored data match, to connect the user directly to the conference call which includes bypassing entry of at least one conference pass code by the user and to store the unique identifier in the data store for future reference to identify incoming conference calls including at least one of originating from the communications device and associated with the communications device wherein the unique identifier comprises a unique destination telephone number contacted by the communications device to transmit the admission request and wherein additional information associated with at least one of the communications device and its user is not examined and the conference call is originated without prearrangement with a service provider.

2. The system as claimed in claim 1 , wherein the communications device comprises one of a telephone, a personal computer, a WiFi-based device, a personal digital assistant (PDA), and a handheld computer.

3. The system as claimed in claim 1 , wherein the data store comprises one of a magnetic hard drive, a floppy disk, an optical drive, and a CD-ROM.

4. The system as claimed in claim 1 , wherein the server includes one of voice response units and interactive voice response units.

5. The system as claimed in claim 1 , wherein communications between the communications device, the data store, and the server are transmitted and received via one of a circuit-switched telecommunications network and a packet-switched telecommunications network.

6. The system as claimed in claim 1 , wherein the unique identifier additionally comprises one of a telephone number of the communications device, a telephone number assigned to the user, a mobile identification number, biometric data, an e-mail address, a Universe Resource Locator (URL), a browser cookie, an Internet Protocol (IP) address, and a Session Initiation Protocol (SIP) address.

7. A method for conference calling, the method comprising:

transmitting an admission request from a user of a communications device to a server for admission to a conference call, the admission request including a unique identifier wherein the conference call is one of an existing conference call and a new conference call created in response to the admission request;

storing data unique to the communications device in a data store;

relaying the unique identifier from the server to the data store;

comparing the unique identifier with the data unique to the communications device; and

when the unique identifier and the previously stored data match, connecting the user directly to the conference call which includes bypassing entry of at least one conference pass code by the user, and storing the unique identifier in the data store for future reference to identify incoming conference calls including at least one of originating from the communications device and associated with the communications device wherein the unique identifier comprises a unique destination telephone number contacted by the communications device to transmit the admission request and wherein additional information associated with at least one of the communications device and its user is not examined and the conference call is originated without prearrangement with a service provider.

8. The method as claimed in claim 7 , wherein the server includes one of voice response units and interactive voice response units.

9. The method as claimed in claim 7 , wherein the communications device is a telephone with one of a wired connection and wireless connection.

10. The method as claimed in claim 7 , wherein the user of the communications device arranges for at least one of receiving admission to existing conference calls and starting new conference calls in a contractual arrangement with a provider of conference calling services.

11. The method as claimed in claim 7 , wherein one of a telephone number of the communications device, a telephone number assigned to the user, a mobile identification number, biometric data, an e-mail address, a Universe Resource Locator (URL), a browser cookie, an Internet Protocol (IP) address, and a Session Initiation Protocol (SIP) address is alternatively transmitted from the communications device to the server as the unique identifier.

12. The method as claimed in claim 7 , further comprising providing access information for accessing the conference call from the server to the communications device.

13. The method as claimed in claim 12 , wherein the unique identifier comprises the access information.

14. A non-transitory computer readable storage medium for conference calling, the non-transitory computer readable storage medium comprising instructions that, when executed by a processor, perform:

transmitting an admission request from a user of a communications device to a server for admission to a conference call, the admission request including a unique identifier wherein the conference call is one of an existing conference call and a new conference call created in response to the admission request;

storing data unique to the communications device in a data store;

relaying the unique identifier from the server to the data store;

comparing the unique identifier with the data unique to the communications device; and

when the unique identifier and the previously stored data match, connecting the user directly to the conference call which includes bypassing entry of at least one conference pass code by the user, and storing the unique identifier in the data store for future reference to identify incoming conference calls including at least one of originating from the communications device and associated with the communications device wherein the unique identifier comprises a unique destination telephone number contacted by the communications device to transmit the admission request and wherein additional information associated with at least one of the communications device and its user is not examined and the conference call is originated without prearrangement with a service provider.

15. The non-transitory computer readable medium as claimed in claim 14 , wherein the communications device is a telephone with one of a wired connection and wireless connection.

16. The non-transitory computer readable medium as claimed in claim 14 , wherein the communications device comprises one of a telephone, a personal computer, a WiFi-based device, a personal digital assistant (PDA), and a handheld computer.

17. The non-transitory computer readable medium as claimed in claim 14 , wherein the user of the communications device arranges for at least one of receiving admission to existing conference calls and starting new conference calls in a contractual arrangement with a provider of conference calling services.

18. The non-transitory computer readable medium as claimed in claim 14 , wherein one of a telephone number of the communications device, a telephone number assigned to the user, a mobile identification number, biometric data, an e-mail address, a Universe Resource Locator (URL), a browser cookie, an Internet Protocol (IP) address, and a Session Initiation Protocol (SIP) address is alternatively transmitted from the communications device to the server as the unique identifier.

19. The non-transitory computer readable medium as claimed in claim 14 , further comprising instructions for providing access information for accessing the conference call from the server to the communications device.

20. The non-transitory computer readable medium as claimed in claim 19 , wherein the unique identifier comprises the access information.

Assignments (9)
OMNIBUS ASSIGNMENT OF SECURITY INTEREST IN INTELLECTUAL PROPERTY Recorded Nov 25, 2024
From: UBS AG, STAMFORD BRANCH (AS SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH IN ITS CAPACITY AS COLLATERAL AGENT)
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS THE SUCCESSOR COLLATERAL AGENT
Reel/Frame 069438/0775 →
CHANGE OF NAME Recorded Apr 3, 2023
From: WEST CORPORATION
To: INTRADO CORPORATION
Reel/Frame 063239/0900 →
CHANGE OF NAME Recorded Apr 3, 2023
From: INTRADO CORPORATION
To: WEST TECHNOLOGY GROUP, LLC
Reel/Frame 063239/0876 →
NOTICE OF GRANT OF SECURITY INTEREST (SECOND LIEN) IN PATENTS Recorded Jan 31, 2023
From: CX360, INC.; WEST TECHNOLOGY GROUP, LLC (FKA INTRADO CORPORATION, FKA WEST CORPORATION); INTRADO INTERACTIVE SERVICES CORPORATION (FKA WEST INTERACTIVE SERVICES CORPORATION, FKA COBALT ACQUISITION COMPANY)
To: U.S. BANK TRUST COMPANY, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 062571/0018 →
RELEASE OF SECURITY INTEREST Recorded Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS SUCCESSOR TO WACHOVIA BANK, NATIONAL ASSOCIATION
To: INTERCALL, INC.; INTRADO INC.; WEST CORPORATION; WEST DIRECT, LLC; WEST NOTIFICATIONS GROUP, INC.
Reel/Frame 062201/0960 →
RELEASE OF SECURITY INTEREST Recorded May 1, 2018
From: U.S. BANK NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
Reel/Frame 046046/0547 →
NOTICE OF GRANT OF SECURITY INTEREST IN PATENTS (FIRST LIEN) Recorded Oct 10, 2017
From: WEST CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 044166/0901 →
SECURITY INTEREST Recorded Jun 20, 2016
From: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
To: U.S. BANK NATIONAL ASSOCIATION
Reel/Frame 039093/0944 →
SECURITY AGREEMENT Recorded Apr 16, 2010
From: INTERCALL, INC.; INTRADO, INC.; WEST CORPORATION; WEST DIRECT, LLC; WEST NOTIFICATIONS GROUP, INC.
To: WACHOVIA BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 024244/0216 →