Method and apparatus of providing data service mobility
View Patent ↗A method and apparatus of accessing a data service in a wireless communications network is disclosed. An example may include receiving a call identifying an application accessed by a mobile station, and verifying whether the accessed application is installed on the mobile station. The example may further include transferring a notification message to the mobile station based on the accessed application.
1. A method, comprising:
receiving a call, at a networking platform, identifying an application accessed by a mobile station;
transferring, via the networking platform, a push notification message to the mobile station based on the accessed application;
responsive to the application executing on the mobile station, establishing a communication path between the mobile station and an agent service client; and
accessing an interactive voice response (IVR) application that dials the call and transfers application-related information via the push notification message to the mobile station;
wherein a hang-up message indicating that the mobile station has accepted the notification is received via the networking platform.
2. The method of claim 1 , wherein the call and the notification message are data messages that do not include voice data.
3. The method of claim 1 , comprising verifying, at the networking platform, whether the accessed application is installed on the mobile station, wherein the verifying is performed by accessing a database.
4. The method of claim 1 , wherein the agent service client includes at least one of a firewall and a virtual private network (VPN).
5. An apparatus, comprising:
a receiver configured to receive a call identifying an application accessed by a mobile station;
a processor configured to
responsive to the application being executed on the mobile station, establish a communication path between the mobile station and an agent service client; and
access an interactive voice response (IVR) application that dials the call and receives application-related information; and
a transmitter configured to transfer a push notification message including the application-related information to the mobile station based on the accessed application;
wherein the receiver is further configured to receive a hang-up message that indicates that the mobile station has accepted the notification.
6. The apparatus of claim 5 , wherein the call and the notification message are data messages that do not include voice data.
7. The apparatus of claim 5 , wherein the processor is configured to verify whether the accessed application is installed on the mobile station, wherein the verification is performed by accessing a database.
8. The apparatus of claim 5 , wherein the agent service client includes at least one of a firewall and a virtual private network (VPN).
9. A method, comprising:
receiving, at a networking platform, a call identifying an application accessed by a mobile station;
connecting to an agent service from the mobile station responsive to determining that the application requires an agent service;
determining route information based on the accessed application by using the agent service;
transferring a call information message comprising the route information and a call number to the mobile station; and
accessing an interactive voice response (IVR) application that dials the call number and transfers application-related information to the mobile station;
wherein a hang-up message indicating that the mobile station has accepted the notification is received via the networking platform.
10. The method of claim 9 , wherein the call information message provides the call number that may be dialed over a public switched telephone network (PSTN).
11. The method of claim 9 , wherein the call information message comprises the call number that may be dialed over a data network.
12. The method of claim 11 , wherein the data network is the Internet.
13. The method of claim 9 , comprising transferring, via the networking platform, a message to an intelligent call router (ICR) platform, responsive to determining that the application requires an agent service.
14. An apparatus, comprising:
a receiver configured to receive a call that identifies an application accessed by a mobile station;
a processor configured to
determine route information and a call number based on the accessed application by a use of the agent service;
connect to an agent service from the mobile station responsive to a determination that the application requires an agent service; and
access an interactive voice response (IVR) application that dials the call number, and wherein the receiver is further configured to receive application-related information, and wherein the transmitter is further configured to transfer the application-related information to the mobile station;
a transmitter configured to transfer a call information message comprising the route information to the mobile station,
wherein the receiver is further configured to receive a hang-up message that indicates that the mobile station has accepted the notification.
15. The apparatus of claim 14 , wherein the call information message provides a call number that may be dialed over a public switched telephone network (PSTN).
16. The apparatus of claim 14 , wherein the call information message comprises the call number that may be dialed over a data network.
17. The apparatus of claim 16 , wherein the data network is the Internet.
18. The apparatus of claim 14 , wherein the processor is further configured to transfer a message to an intelligent call router (ICR) platform, responsive to the determination that the application requires an agent service.