Performing automated event services to registered end users
View Patent ↗Operations included may provide receiving event registration messages from at least a portion of end users to register the end users for an event and storing the event registration messages in a registration list file. Establishing a connection for each of the portion of the plurality of end users via an interactive voice response (IVR) application may also occur. The IVR application is then dropped and the connection is maintained via a port on a network element to transfer the event data from the network element to the portion of the registered end users.
1. A method, comprising:
receiving event registration messages from at least a portion of a plurality of end users to register said portion of the plurality of end users for an event, the event registration messages comprising at least identification information and preference information for each of the portion of the plurality of end users;
establishing a connection for the event for each of said portion of the plurality of end users based on the preference information for each of the portion of the plurality of end users via an interactive voice response (IVR) application;
dropping the IVR application and maintaining the connection via a port on a network element to transfer the event data from the network element to said portion of the plurality of registered end users; and
transmitting a message to said at least a portion the plurality of end users to access a uniform resource locator (URL) link to access the event data at least one of during and after the event when a maximum number of ports are reached for a service capability of the network element used to share the event data with the end users.
2. The method of claim 1 , further comprising:
sending a list file to the network element that provides an automated call reminder application to said portion of the plurality of registered end users prior to the event beginning.
3. The method of claim 2 , further comprising:
sending a reminder to said portion of the plurality of registered end users who are included on the list file to determine whether the users still wish to participate in the event; and
receiving confirmation message from at least a portion of said portion of the plurality of registered end users.
4. The method of claim 3 , wherein the confirmation messages may be sent via at least one of a voice command from the end user's communication device and a web link confirmation from the end user's communication device.
5. The method of claim 1 , wherein the maintained connection via a port on the network element includes at least two communication legs being maintained per user connected to the event.
6. The method of claim 1 , wherein the network element is a switch.
7. The method of claim 1 , wherein the network element is a gateway.
8. The method of claim 6 , wherein the switch establishes a connection to at least one user by providing a bridge application that provides the user with an interactive voice communication capability to speak and to be heard by the other participants in the event.
9. The method of claim 1 , wherein the registration message comprises at least one user name and user contact information.
10. The method of claim 1 , comprising notifying the plurality of end users of the event by communicating a notification message to the plurality of end users, wherein the notifying is performed by at least one of email and a phone call.
11. An apparatus, comprising:
a receiver configured to receive event registration messages from at least a portion of a plurality of end users to register said portion of the plurality of end users for an event, the event registration messages comprising at least identification information and preference information for each of the portion of the plurality of end users; and
a processor configured to establish a connection for the event for each of said portion of the plurality of end users via an interactive voice response (IVR) application based on the preference information for each of the portion of the plurality of end users, and to drop the IVR application and maintaining the connection via a port on a apparatus to transfer the event data from the apparatus to said portion of the plurality of registered end users, and
a transmitter configured to transmit a message to said at least a portion the plurality of end users to access a uniform resource locator (URL) link to access the event data at least one of during and after the event when a maximum number of ports are reached for the service capability of a network element used to share the event data with the end users.
12. The apparatus of claim 11 , wherein the transmitter is further configured to send a list file to the apparatus that provides an automated call reminder application to said portion of the plurality of registered end users prior to the event beginning.
13. The apparatus of claim 12 , wherein the transmitter is further configured to send a reminder to said portion of the plurality of registered end users who are included on the list file to determine whether the users still wish to participate in the event, and the receiver is further configured to receive confirmation message from at least a portion of said portion of the plurality of registered end users.
14. The apparatus of claim 13 , wherein the confirmation messages may be sent via at least one of a voice command from the end user's communication device and a web link confirmation from the end user's communication device.
15. The apparatus of claim 11 , wherein the maintained connection via a port on the apparatus includes at least two communication legs being maintained per user connected to the event.
16. The apparatus of claim 11 , wherein the apparatus is a switch.
17. The apparatus of claim 11 , wherein the apparatus is a gateway.
18. The apparatus of claim 16 , wherein the switch establishes a connection to at least one user by providing a bridge application that provides the user with an interactive voice communication capability to speak and to be heard by the other participants in the event.
19. The apparatus of claim 1 , wherein the registration message comprises at least one user name and user contact information.
20. A non-transitory computer readable medium including a computer program that when executed controls a processor to perform:
receiving event registration messages from at least a portion of a plurality of end users to register said portion of the plurality of end users for an event, the event registration messages comprising at least identification information and preference information for each of the portion of the plurality of end users;
establishing a connection for the event for each of said portion of the plurality of end users via an interactive voice response (IVR) application based on the preference information for each of the portion of the plurality of end users;
dropping the IVR application and maintaining the connection via a port on a network element to transfer the event data from the network element to said portion of the plurality of registered end users; and
transmitting a message to said at least a portion the plurality of end users to access a uniform resource locator (URL) link to access the event data at least one of during and after the event when a maximum number of ports are reached for a service capability of the network element used to share the event data with the end users.