Medical treatment application for optimizing medical patient visits based on known preferences and other selection criteria

1. A method for improving patient care at a medical facility comprising:

accessing a patient profile from an electronic storage location, the patient profile including patient medical data and patient preferences for non-medical aspects of treatment that have been previously acquired from the patient;

generating a patient priority status identifier based on the patient's previous attendance at scheduled appointments and the identifier indicative of a patient's likelihood to fulfill appointment obligations;

generating a weighted listing of options for medical facilities and treatment procedures to the patient, the weighted listing of options based on the patient medical data and the patient preferences for non-medical aspects of treatment;

receiving, from the patient, information relating to a selection by the patient for medical facilities, scheduling of appointments and the patient preferences for non-medical aspects of treatment;

prescribing a medical treatment and appointment for the patient at a medical facility, the medical treatment and appointment utilizing the patient profile and the selection by the patient from the weighted listing of options;

wherein the appointment is based on the patient priority status identifier and includes utilization of limited time slots that are scheduled at off-peak times;

obtaining a feedback message that is provided by the patient, the feedback message indicative of the patient's level of satisfaction with non-medical aspects of the medical facility and the prescribed medical treatment;

identifying a plurality of feedback messages associated with the medical facility;

parsing the feedback messages to identify negative feedback associated with the plurality of feedback messages;

notifying the medical facility of the negative feedback; and

transmitting a plurality of suggestions to increase productivity and reduce subsequent negative feedback messages for subsequent patient visits to the medical facility.

2. The method of claim 1 , further comprising:

identifying a target problem area based on the parsed feedback messages;

retrieving a set of improvement suggestions from a database that correlate to the target problem area;

transmitting the improvement suggestions to the medical facility;

receiving a confirmation that at least one of the improvement suggestions will be enacted;

increasing a service score of the medical facility responsive to receiving the confirmation; and

updating the medical facility service score.

3. The method of claim 2 , further comprising:

transmitting a notification to at least one user associated with a user profile that submitted negative feedback about the medical facility via a survey, the notification indicating the medical facility's compliance with the at least one improvement suggestion and a request to schedule another appointment; and

receiving an appointment confirmation responsive to the transmitted notification.

4. The method of claim 3 , further comprising:

updating the user's medical record to indicate the appointment and the negative feedback about the medical facility.

5. The method of claim 4 , further comprising:

transmitting an appointment notification to the medical facility comprising the appointment time and the negative feedback.

6. The method of claim 1 , wherein the negative feedback comprises at least one of wait time, prescription compliance, physician conduct, staff conduct, medical treatment, and follow-up compliance.

7. The method of claim 1 , further comprising:

identifying a target problem area based on the parsed feedback messages among a plurality of target problem areas comprising patient satisfaction, physician compliance, staff procedures and follow-up procedures.

8. An apparatus for improving patient care at a medical facility comprising:

a processor configured to:

access a patient profile from an electronic storage location, the patient profile including patient medical data and patient preferences for non-medical aspects of treatment that have been previously acquired from the patient;

generate a patient priority status identifier based on the patient's previous attendance at scheduled appointments and the identifier indicative of a patient's likelihood to fulfill appointment obligations;

generate a weighted listing of options for medical facilities and treatment procedures to the patient, the weighted listing of options based on the patient medical data and the patient preferences for non-medical aspects of treatment;

receive, from the patient, information relating to a selection by the patient for medical facilities, scheduling of appointments and the patient preferences for non-medical aspects of treatment;

prescribe a medical treatment and appointment for the patient at a medical facility, the medical treatment and appointment utilizing the patient profile and the selection by the patient from the weighted listing of options;

wherein the appointment is based on the patient priority status identifier and include utilization of limited time slots that are scheduled at off-peak times;

obtain a feedback message that is provided by the patient, the feedback message indicative of the patient's level of satisfaction with non-medical aspects of a medical facility and a prescribed medical treatment;

identify a plurality of feedback messages associated with the medical facility;

parse the feedback messages to identify negative feedback associated with the plurality of feedback messages;

notify the medical facility of the negative feedback; and

a transmitter configured to transmit a plurality of suggestions to increase productivity and reduce subsequent negative feedback messages for subsequent patient visits to the medical facility.

9. The apparatus of claim 8 , wherein the processor is further configured to:

identify a target problem area based on the parsed feedback messages;

retrieve a set of improvement suggestions from a database that correlate to the target problem area; and

the transmitter is further configured to:

transmit the improvement suggestions to the medical facility, and receive a confirmation that at least one of the improvement suggestions will be enacted; and

the processor is further configured to:

increase a service score of the medical facility responsive to receiving the confirmation; and

update the medical facility service score.

10. The apparatus of claim 9 , wherein the transmitter is further configured to transmit a notification to at least one user associated with a user profile that submitted negative feedback about the medical facility via a survey, the notification indicating the medical facility's compliance with the at least one improvement suggestion and a request to schedule another appointment, and receive an appointment confirmation responsive to the transmitted notification.

11. The apparatus of claim 10 , wherein the processor is further configured to update the user's medical record to indicate the appointment and the negative feedback about the medical facility.

12. The apparatus of claim 11 , further comprising:

transmitting an appointment notification to the medical facility comprising the appointment time and the negative feedback.

13. The apparatus of claim 8 , wherein the negative feedback comprises at least one of wait time, prescription compliance, physician conduct, staff conduct, medical treatment, and follow-up compliance.

14. The apparatus of claim 8 , wherein the processor is further configured to perform identifying a target problem area based on the parsed feedback messages among a plurality of target problem areas comprising patient satisfaction, physician compliance, staff procedures and follow-up procedures.

15. A non-transitory computer readable storage medium configured to store instructions that when executed cause a processor to perform:

accessing a patient profile from an electronic storage location, the patient profile including patient medical data and patient preferences for non-medical aspects of treatment that have been previously acquired from the patient;

generating a patient priority status identifier based on the patient's previous attendance at scheduled appointments and the identifier indicative of a patient's likelihood to fulfill appointment obligations;

generating a weighted listing of options for medical facilities and treatment procedures to the patient, the weighted listing of options based on the patient medical data and the patient preferences for non-medical aspects of treatment;

receiving, from the patient, information relating to a selection by the patient for medical facilities, scheduling appointments and the patient preferences for non-medical aspects of treatment;

prescribing a medical treatment and appointment for the patient at a medical facility, the medical treatment and appointment utilizing the patient profile and the selection by the patient from the weighted listing of options;

wherein the appointment is based on the patient priority status identifier and include utilization of limited time slots that are scheduled at off-peak times;

obtaining a feedback message that is provided by the patient, the feedback message indicative of the patient's level of satisfaction with non-medical aspects of the medical facility and a prescribed medical treatment;

identifying a plurality of feedback messages associated with the medical facility;

parsing the feedback messages to identify negative feedback associated with the plurality of feedback messages;

notifying the medical facility of the negative feedback; and

transmitting a plurality of suggestions to increase productivity and reduce subsequent negative feedback messages for subsequent patient visits to the medical facility.

16. The non-transitory computer readable storage medium of claim 15 , wherein the processor is further configured to perform:

identifying a target problem area based on the parsed feedback messages;

retrieving a set of improvement suggestions from a database that correlate to the target problem area;

transmitting the improvement suggestions to the medical facility;

receiving a confirmation that at least one of the improvement suggestions will be enacted;

increasing a service score of the medical facility responsive to receiving the confirmation; and

updating the medical facility service score.

17. The non-transitory computer readable storage medium of claim 16 , wherein the processor is further configured to perform:

transmitting a notification to at least one user associated with a user profile that submitted negative feedback about the medical facility via a survey, the notification indicating the medical facility's compliance with the at least one improvement suggestion and a request to schedule another appointment; and

receiving an appointment confirmation responsive to the transmitted notification.

18. The non-transitory computer readable storage medium of claim 17 , wherein the processor is further configured to perform:

updating the user's medical record to indicate the appointment and the negative feedback about the medical facility.

19. The non-transitory computer readable storage medium of claim 18 , wherein the processor is further configured to perform:

transmitting an appointment notification to the medical facility comprising the appointment time and the negative feedback.

20. The non-transitory computer readable storage medium of claim 15 , wherein the negative feedback comprises at least one of wait time, prescription compliance, physician conduct, staff conduct, medical treatment, and follow-up compliance, and wherein the processor is further configured to perform identifying a target problem area based on the parsed feedback messages among a plurality of target problem areas comprising patient satisfaction, physician compliance, staff procedures and follow-up procedures.