IP Library Granted Patent US 8,165,570
Granted Patent B2
US 8,165,570 · App. 12/014,259 · Granted Apr 24, 2012

System, apparatus and method for availing a mobile call of caller name information

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Quick Facts
Patent No.
US 8,165,570
App. No.
12/014,259
Granted
Apr 24, 2012
Kind
B2
Abstract

An apparatus for availing a mobile call of caller name information includes: a query unit receiving the mobile call from a caller; an information gleaning unit coupled with the query unit; and at least one data base coupled with the gleaning unit. The query unit inquires whether caller name information is included with the call or a previous attempt has been made to obtain the name information. When the query unit determines that no name information is included with the call and no previous attempt was made, the gleaning unit cooperates with the at least one data base to obtain name information for inclusion with the call. When the query unit determines that name information is included with the call or a previous attempt was made to obtain the name information, the query unit effects onward routing of the call.

Claims (43)

1. An apparatus for availing a mobile telecommunication call of caller name information; the apparatus comprising:

(a) a query unit configured for receiving said mobile telecommunication call from a caller;

(b) an information gleaning unit coupled with said query unit; and

(c) at least one data base coupled with said information gleaning unit; said query unit configured to, in no particular order, pose queries to:

(1) determine whether name information relating to said caller is included with said call; and

(2) determine whether at least one previous attempt has been made to obtain said name information;

if said query unit determines that neither query (1) nor query (2) may be answered affirmatively, said information gleaning unit accesses said at least one data base to obtain available said name information for inclusion with said call when said query unit effects onward routing of said call and repeats posing query 1 and query 2;

if said query unit determines that either query (1) or query (2) may be answered affirmatively said query unit effects onward routing of said call.

2. An apparatus for availing a mobile telecommunication call of caller name information as recited in claim 1 wherein said mobile telecommunication call is placed from a mobile telephone.

3. An apparatus for availing a mobile telecommunication call of caller name information as recited in claim 1 wherein said mobile telecommunication call is placed from a voice over IP telephone.

4. An apparatus for availing a mobile telecommunication call of caller name information as recited in claim 2 wherein said mobile telecommunication call is an E9-1-1 emergency services call.

5. An apparatus for availing a mobile telecommunication call of caller name information as recited in claim 3 wherein said mobile telecommunication call is an E9-1-1 emergency services call.

6. An apparatus for availing a mobile telecommunication call of caller name information as recited in claim 2 wherein said query unit is co-located with a mobile switching center handling said mobile telecommunication call in a mobile telephone network.

7. An apparatus for availing a mobile telecommunication call of caller name information as recited in claim 5 wherein said onward routing effects presenting said call to a public service answering position.

8. A system for availing an extant mobile call of caller name information en route to a called party via a mobile telecommunication network; calls traversing said mobile telecommunication network including at least one caller-related data element; the system comprising:

(a) a query unit; said query unit being coupled with said mobile telecommunication network for affecting routing of said extant call to said called party;

(b) an information gleaning unit coupled with said query unit; and

(c) at least one data base coupled with said information gleaning unit; said at least one data base including said caller name information keyed with at least one selected caller-related data element of said at least one said caller-related data element;

said query unit configured to, in no particular order, pose queries to:

(1) determine whether said caller name information is included with said extant mobile call; and

(2) determine whether at least one previous inquiry has been made seeking said caller name information for said extant mobile call;

if said query unit determines that neither query (1) nor query (2) may be answered affirmatively, said information gleaning unit and said at least one data base cooperate cooperating to effect inclusion of available said caller name information with said extant mobile call and said query unit repeats posing query (1) and query (2); if said query unit determines that either query (1) or query (2) may be answered affirmatively, said query unit effecting onward routing of said extant mobile call.

9. A system for availing an extant mobile call of caller name information en route to a called party via a mobile telecommunication network as recited in claim 8 wherein said extant mobile call is placed from a mobile telephone.

10. A system for availing an extant mobile call of caller name information en route to a called party via a mobile telecommunication network as recited in claim 8 wherein said extant mobile call is placed from a voice over IP telephone.

11. A system for availing an extant mobile call of caller name information en route to a called party via a mobile telecommunication network as recited in claim 9 wherein said extant mobile call is an E9-1-1 emergency services call.

12. A system for availing an extant mobile call of caller name information en route to a called party via a mobile telecommunication network as recited in claim 10 wherein said extant mobile call is an E9-1-1 emergency services call.

13. A system for availing an extant mobile call of caller name information en route to a called party via a mobile telecommunication network as recited in claim 9 wherein said query unit is co-located with a mobile switching center handling said extant mobile call in a mobile telephone network.

14. A system for availing an extant mobile call of caller name information en route to a called party via a mobile telecommunication network as recited in claim 12 wherein said onward routing effects presenting said extant mobile call to a public service answering position.

15. A method for availing an extant mobile call of caller name information en route to a called party via a mobile telecommunication network; calls traversing said mobile telecommunication network including at least one caller-related data element; the method comprising:

(a) in no particular order:

(1) providing a query unit coupled with said mobile telecommunication network for affecting routing of said extant call to said called party;

(2) providing an information gleaning unit coupled with said query unit; and

(3) providing at least one data base coupled with said information gleaning unit; said at least one data base including said caller name information keyed with at least one selected caller-related data element of said at least one said caller-related data element;

(b) operating said query unit, in no particular order, to pose queries to:

(1) determine whether said caller name information is included with said extant mobile call; and

(2) determine whether at least one previous inquiry has been made seeking said caller name information for said extant mobile call;

(c) if said query unit determines that neither query (1) nor query (2) may be answered affirmatively, said information gleaning unit and said at least one data base cooperatively effecting inclusion of available said caller name information with said extant mobile call and said query unit repeats posing query (1) and query (2); and

(d) if said query unit determines that either query (1) or query (2) may be answered affirmatively, operating said query unit to effect onward routing of said extant mobile call.

16. A method for availing an extant mobile call of caller name information en route to a called party via a mobile telecommunication network as recited in claim 15 wherein said extant mobile call is placed from a mobile telephone.

17. A method for availing an extant mobile call of caller name information en route to a called party via a mobile telecommunication network as recited in claim 15 wherein said extant mobile call is placed from a voice over IP telephone.

18. A method for availing an extant mobile call of caller name information en route to a called party via a mobile telecommunication network as recited in claim 16 wherein said extant mobile call is an E9-1-1 emergency services call.

19. A method for availing an extant mobile call of caller name information en route to a called party via a mobile telecommunication network as recited in claim 17 wherein said extant mobile call is an E9-1-1 emergency services call.

20. A method for availing an extant mobile call of caller name information en route to a called party via a mobile telecommunication network as recited in claim 16 wherein said query unit is co-located with a mobile switching center handling said extant mobile call in a mobile telephone network.

Assignments (8)
RELEASE OF SECURITY INTEREST Recorded Jan 31, 2023
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS AGENT
To: INTRADO LIFE & SAFETY, INC. (F/K/A WEST SAFETY SERVICES, INC.)
Reel/Frame 062570/0940 →
SECURITY INTEREST Recorded Jan 31, 2023
From: INTRADO LIFE & SAFETY, INC.
To: ROYAL BANK OF CANADA, AS COLLATERAL AGENT
Reel/Frame 062596/0780 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Dec 30, 2022
From: INTRADO CORPORATION
To: INTRADO LIFE & SAFETY, INC.
Reel/Frame 062252/0588 →
CHANGE OF NAME Recorded Dec 23, 2022
From: WEST CORPORATION
To: INTRADO CORPORATION
Reel/Frame 062213/0567 →
RELEASE OF SECURITY INTEREST Recorded Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS SUCCESSOR TO WACHOVIA BANK, NATIONAL ASSOCIATION
To: INTERCALL, INC.; INTRADO INC.; WEST CORPORATION; WEST DIRECT, LLC; WEST NOTIFICATIONS GROUP, INC.
Reel/Frame 062201/0960 →
RELEASE OF SECURITY INTEREST Recorded May 1, 2018
From: U.S. BANK NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
Reel/Frame 046046/0547 →
SECURITY INTEREST Recorded Jun 20, 2016
From: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
To: U.S. BANK NATIONAL ASSOCIATION
Reel/Frame 039093/0944 →
SECURITY AGREEMENT Recorded Apr 16, 2010
From: INTERCALL, INC.; INTRADO, INC.; WEST CORPORATION; WEST DIRECT, LLC; WEST NOTIFICATIONS GROUP, INC.
To: WACHOVIA BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 024244/0216 →