IP Library Granted Patent US 9,015,047
Granted Patent B1
US 9,015,047 · App. 11/673,667 · Granted Apr 21, 2015

Automatic speech recognition reporting

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Quick Facts
Patent No.
US 9,015,047
App. No.
11/673,667
Granted
Apr 21, 2015
Kind
B1
Abstract

A method, a computer readable medium and a system for reporting automatic speech recognition that comprises, collecting an utterance, analyzing the utterance, receiving a translation of the utterance, and determining a difference between the analyzed utterance and the translated utterance. An embodiment the disclosure includes updating the utterance analysis based upon the determined difference, correlating the analyzed utterance to the translated utterance and tracking determined difference by a translator. In another embodiment the disclose includes reporting, categorizing, sorting, and grouping the determined difference.

Claims (65)

1. A computer implemented method for reporting automatic speech recognition, comprising:

collecting an utterance;

transcribing and analyzing the utterance;

determining whether the utterance transcription contains grammar that is statistically common;

determining whether the utterance transcription contains grammar that is statistically uncommon;

receiving a translation of the utterance;

determining at least one difference between the analyzed utterance and the translated utterance using a processor; and

sorting the at least one determined difference, wherein

the determining whether the utterance transcription contains grammar that is statistically common and the determining whether the utterance transcription contains grammar that is statistically uncommon are separate determinations performed for the utterance transcription.

2. The computer implemented method of claim 1 , further comprising:

reviewing the analyzed utterance.

3. The computer implemented method of claim 1 , further comprising:

determining an analysis efficiency of the utterance analysis.

4. The computer implemented method of claim 1 , further comprising:

updating the utterance analysis based upon the determined difference.

5. The computer implemented method of claim 1 , further comprising:

correlating the analyzed utterance to the translated utterance.

6. The computer implemented method of claim 1 , further comprising:

reporting the determined difference.

7. The computer implemented method of claim 1 , further comprising:

categorizing the determined difference.

8. The computer implemented method of claim 1 , further comprising:

grouping the determined difference.

9. The computer implemented method of claim 1 , further comprising:

tracking the determined difference by a translator.

10. The computer-implemented method of claim 1 , further comprising:

receiving a report of a false acceptance of the transcription from a translator.

11. The computer-implemented method of claim 1 , further comprising:

receiving a report of a false rejection of the transcription from a translator.

12. The computer-implemented method of claim 1 , further comprising:

reporting the determined difference;

categorizing the determined difference;

sorting the determined difference;

grouping the determined difference; and

tracking the determined difference by a translator.

13. The computer-implemented method of claim 1 , further comprising:

sorting the determined difference.

14. A non-transitory computer readable medium comprising instructions that, when executed by a processor, cause the processor to perform a method comprising:

receiving an utterance;

transcribing the utterance;

determining whether the utterance transcription contains grammar that is statistically common;

determining whether the utterance transcription contains grammar that is statistically uncommon;

receiving a translation of the utterance;

determining at least one difference between the transcribed utterance and the translated utterance;

sorting the at least one determined difference; and

reporting the at least one determined difference, wherein

the determining whether the utterance transcription contains grammar that is statistically common and the determining whether the utterance transcription contains grammar that is statistically uncommon are separate determinations performed for the utterance transcription.

15. The computer readable medium of claim 14 , the instructions further configured to cause the processor perform a method comprising:

determining whether the utterance transcription contains grammar that has not previously been transcribed.

16. The computer readable medium of claim 14 , the instructions further configured to cause the processor perform a method comprising:

receiving a report of a correct acceptance of the transcription from a translator.

17. The computer readable medium of claim 14 , the instructions further configured to cause the processor perform a method comprising:

receiving a report of a correct rejection of the transcription from a translator.

18. A system for reporting automatic speech recognition, comprising:

a memory; and

a processor communicably coupled to the memory, wherein the processor is configured to:

receive a transcription of an utterance,

determine whether the utterance transcription contains grammar that is statistically common,

determine whether the utterance transcription contains grammar that is statistically uncommon,

receive a translation of the utterance,

analyze at least one difference between the transcription and the translation,

sort the analyzed at least one difference, and

report the analyzed at least one difference, wherein

the determining whether the utterance transcription contains grammar that is statistically common and the determining whether the utterance transcription contains grammar that is statistically uncommon by the processor are separate determinations performed for the utterance transcription.

19. The system of claim 18 , wherein the translation is performed by a subject matter expert.

Assignments (12)
OMNIBUS ASSIGNMENT OF SECURITY INTEREST IN INTELLECTUAL PROPERTY Recorded Nov 25, 2024
From: UBS AG, STAMFORD BRANCH (AS SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH IN ITS CAPACITY AS COLLATERAL AGENT)
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS THE SUCCESSOR COLLATERAL AGENT
Reel/Frame 069438/0775 →
CHANGE OF NAME Recorded Apr 3, 2023
From: WEST CORPORATION
To: INTRADO CORPORATION
Reel/Frame 063239/0900 →
CHANGE OF NAME Recorded Apr 3, 2023
From: INTRADO CORPORATION
To: WEST TECHNOLOGY GROUP, LLC
Reel/Frame 063239/0876 →
NOTICE OF GRANT OF SECURITY INTEREST (SECOND LIEN) IN PATENTS Recorded Jan 31, 2023
From: CX360, INC.; WEST TECHNOLOGY GROUP, LLC (FKA INTRADO CORPORATION, FKA WEST CORPORATION); INTRADO INTERACTIVE SERVICES CORPORATION (FKA WEST INTERACTIVE SERVICES CORPORATION, FKA COBALT ACQUISITION COMPANY)
To: U.S. BANK TRUST COMPANY, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 062571/0018 →
RELEASE OF SECURITY INTEREST Recorded Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS SUCCESSOR TO WACHOVIA BANK, NATIONAL ASSOCIATION
To: INTERCALL, INC.; INTRADO INC.; WEST CORPORATION; WEST DIRECT, LLC; WEST NOTIFICATIONS GROUP, INC.
Reel/Frame 062201/0960 →
RELEASE OF SECURITY INTEREST Recorded May 1, 2018
From: U.S. BANK NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
Reel/Frame 046046/0547 →
TERMINATION AND RELEASE OF SECURITY INTEREST IN PATENTS RECORDED AT REEL 036419, FRAME 0907 Recorded Oct 10, 2017
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: WEST NOTIFICATIONS, INC. (NKA WEST INTERACTIVE SERVICES CORP.); WEST CORPORATION
Reel/Frame 044169/0067 →
NOTICE OF GRANT OF SECURITY INTEREST IN PATENTS (FIRST LIEN) Recorded Oct 10, 2017
From: WEST CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 044166/0901 →
SECURITY INTEREST Recorded Jun 20, 2016
From: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
To: U.S. BANK NATIONAL ASSOCIATION
Reel/Frame 039093/0944 →
PATENT SECURITY AGREEMENT SUPPLEMENT Recorded Aug 21, 2015
From: WEST CORPORATION; WEST NOTIFICATIONS, INC.
To: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 036419/0907 →
SECURITY AGREEMENT Recorded Apr 16, 2010
From: INTERCALL, INC.; INTRADO, INC.; WEST CORPORATION; WEST DIRECT, LLC; WEST NOTIFICATIONS GROUP, INC.
To: WACHOVIA BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 024244/0216 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 6, 2007
From: FISHER, AARON SCOTT; PRADHAN, PRASHANTA
To: WEST CORPORATION
Reel/Frame 018965/0093 →