IP Library Granted Patent US 9,294,890
Granted Patent B1
US 9,294,890 · App. 14/058,969 · Granted Mar 22, 2016

Intercepting and processing received short message service (SMS) messages to provide an automated response

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Quick Facts
Patent No.
US 9,294,890
App. No.
14/058,969
Granted
Mar 22, 2016
Kind
B1
Abstract

A message receiving, intercepting and processing method and corresponding application and device may provide receiving a message at a message processing server, identifying the received message as including text information, identifying the intended recipient of the message as an automated response subscriber; and generating a response message on behalf of the automated response subscriber.

Claims (45)

1. A method comprising:

receiving a message at a message processing server;

identifying the received message as including text information;

retrieving a user profile associated with an intended recipient of the received message that specifies certain automated responses to be generated depending on a context of the message contents;

identifying a message sender as belonging to a particular response category included in the user profile of the intended recipient;

identifying the intended recipient of the message as an automated response subscriber based on the particular response category;

assigning a context to the message;

pairing an automated response with the message that is associated with the context of the message; and

generating the automated response message on behalf of the automated response subscriber.

2. The method of claim 1 , wherein the message is a short message service (SMS) type.

3. The method of claim 1 , wherein the particular response category is identified from a plurality of different response categories each of which is assigned a different automated response message.

4. The method of claim 1 , wherein identifying the intended recipient of the message as an automated response subscriber comprises identifying a telephone number of the intended recipient.

5. The method of claim 1 , further comprising:

transmitting the automated response to the sender without notifying the intended recipient and without transmitting the message to the intended recipient.

6. An apparatus comprising:

a receiver configured to receive a message; and

a processor configured to

identify the received message as including text information,

retrieve a user profile associated with an intended recipient of the received message that specifies certain automated responses to be generated depending on a context of the message contents,

identify a message sender as belonging to a particular response category included in the user profile of the intended recipient,

identify the intended recipient of the message as an automated response subscriber based on the particular response category,

assign a context to the message,

pair an automated responses with the message that is associated with the context of the message, and

generate the automated response message on behalf of the automated response subscriber.

7. The apparatus of claim 6 , wherein the message is a short message service (SMS) type.

8. The apparatus of claim 6 , wherein the particular response category is identified from a plurality of different response categories each of which is assigned a different automated response message.

9. The apparatus of claim 6 , wherein the processor identifying the intended recipient of the message as an automated response subscriber comprises the processor being further configured to identify a telephone number of the intended recipient.

10. The apparatus of claim 6 , further comprising:

a transmitter configured to transmit the automated response to the sender without notifying the intended recipient and without transmitting the message to the intended recipient.

11. A non-transitory computer readable storage medium configured to store instructions that when executed cause a processor to perform:

receiving a message at a message processing server;

identifying the received message as including text information;

retrieving a user profile associated with an intended recipient of the received message that specifies certain automated responses to be generated depending on a context of the message contents;

identifying a message sender as belonging to a particular response category included in the user profile of the intended recipient;

identifying the intended recipient of the message as an automated response subscriber based on the particular response category;

assigning a context to the message;

pairing an automated response with the message that is associated with the context of the message; and

generating the automated response message on behalf of the automated response subscriber.

12. The non-transitory computer readable storage medium of claim 11 , wherein the message is a short message service (SMS) type.

13. The non-transitory computer readable storage medium of claim 11 , wherein the particular response category is identified from a plurality of different response categories each of which is assigned a different automated response message.

14. The non-transitory computer readable storage medium of claim 11 , wherein identifying the intended recipient of the message as an automated response subscriber comprises identifying a telephone number of the intended recipient.

15. The non-transitory computer readable storage medium of claim 14 , wherein the processor is further configured to perform:

analyzing content of the message;

and

transmitting the automated response to the sender without notifying the intended recipient and without transmitting the message to the intended recipient.

Assignments (10)
OMNIBUS ASSIGNMENT OF SECURITY INTEREST IN INTELLECTUAL PROPERTY Recorded Nov 25, 2024
From: UBS AG, STAMFORD BRANCH (AS SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH IN ITS CAPACITY AS COLLATERAL AGENT)
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS THE SUCCESSOR COLLATERAL AGENT
Reel/Frame 069438/0775 →
CHANGE OF NAME Recorded Apr 3, 2023
From: WEST CORPORATION
To: INTRADO CORPORATION
Reel/Frame 063239/0900 →
CHANGE OF NAME Recorded Apr 3, 2023
From: INTRADO CORPORATION
To: WEST TECHNOLOGY GROUP, LLC
Reel/Frame 063239/0876 →
NOTICE OF GRANT OF SECURITY INTEREST (SECOND LIEN) IN PATENTS Recorded Jan 31, 2023
From: CX360, INC.; WEST TECHNOLOGY GROUP, LLC (FKA INTRADO CORPORATION, FKA WEST CORPORATION); INTRADO INTERACTIVE SERVICES CORPORATION (FKA WEST INTERACTIVE SERVICES CORPORATION, FKA COBALT ACQUISITION COMPANY)
To: U.S. BANK TRUST COMPANY, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 062571/0018 →
RELEASE OF SECURITY INTEREST Recorded Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST NOTIFICATIONS, INC.
Reel/Frame 062160/0371 →
RELEASE OF SECURITY INTEREST Recorded May 1, 2018
From: U.S. BANK NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
Reel/Frame 046046/0547 →
NOTICE OF GRANT OF SECURITY INTEREST IN PATENTS (FIRST LIEN) Recorded Oct 10, 2017
From: WEST CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 044166/0901 →
SECURITY INTEREST Recorded Jun 20, 2016
From: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
To: U.S. BANK NATIONAL ASSOCIATION
Reel/Frame 039093/0944 →
SUPPLEMENTAL PATENT SECURITY AGREEMENT Recorded Mar 20, 2014
From: WEST CORPORATION, AS GRANTOR; WEST NOTIFICATIONS, INC., AS GRANTOR
To: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 032483/0518 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Oct 21, 2013
From: CALDWELL, ADAM; BOUTCHER, JAMES K.; CORDELL, JEFFREY WILLIAM
To: WEST CORPORATION
Reel/Frame 031445/0757 →