Method and apparatus of applying call suppression measures to restrict phone calls
View Patent ↗A determination of whether to perform telephone call blocking includes initiating a telephone call from a call server, determining whether the call is a solicitation call and determining the area code of the call and performing a lookup operation of the area code in a call suppression database. The process may also include retrieving a call block entry for a current day from the call suppression database, and comparing the area code to the call block entry for the current day to determine whether the call should be blocked.
1. A method of determining whether to perform outgoing telephone call blocking from a business organization that performs outgoing solicitation calls and outgoing non-solicitation calls, the method comprising:
initiating an outgoing telephone call from a call server of the business organization;
determining, by the business organization, whether the outgoing call is a solicitation call;
when the outgoing call is a solicitation call:
determining an area code of the call and performing a lookup operation of the area code in a call suppression database;
retrieving at least one call block entry for a current day from the call suppression database; and
comparing the area code to the at least one call block entry for the current day to determine whether the call should be blocked.
2. The method of claim 1 , wherein if the call is not a solicitation then routing the call.
3. The method of claim 1 , further comprising:
blocking the call responsive to matching the area code with the at least one call block entry.
4. The method of claim 1 , further comprising:
determining that the area code is not blocked by the at least one call block entry; and
determining whether the call is violating an additional call regulation.
5. The method of claim 4 , wherein the additional call regulation is at least one of a state regulation and a Federal regulation.
6. The method of claim 5 , wherein the state regulation is applied to the call based on the area code of the call and an area code of the state stored in the call suppression database.
7. The method of claim 6 , wherein the state regulation blocks the call based on a prohibited calling window of time that solicitation calls are not permitted to be made.
8. An apparatus configured to determine whether to perform telephone call blocking of an outgoing call, the apparatus comprising:
a transmitter configured to transmit a telephone call; and
a processor configured to
determine whether the outgoing call is a solicitation call;
determine an area code of the call and perform a lookup operation of the area code in a call suppression database,
retrieve at least one call block entry for a current day from the call suppression database, and
compare the area code to the at least one call block entry for the current day to determine whether the call should be blocked.
9. The apparatus of claim 8 , wherein if the call is not a solicitation then continuing with the call transmission.
10. The apparatus of claim 8 , wherein the processor is configured to block the call responsive to matching the area code with the at least one call block entry.
11. The apparatus of claim 8 , wherein the processor is configured to determine that the area code is not blocked by the at least one call block entry, and determine whether the call is violating an additional call regulation.
12. The apparatus of claim 11 , wherein the additional call regulation is at least one of a state regulation and a Federal regulation.
13. The apparatus of claim 12 , wherein the state regulation is applied to the call based on the area code of the call and an area code of the state stored in the call suppression database.
14. The apparatus of claim 13 , wherein the state regulation blocks the call based on a prohibited calling window of time that solicitation calls are not permitted to be made.
15. A non-transitory computer readable storage medium configured to store instructions that when executed cause a processor to perform determining whether to perform telephone call blocking, the processor being further configured to perform:
Initiating an outgoing telephone call from a call server;
determining whether the outgoing call is a solicitation call;
determining an area code of the call and performing a lookup operation of the area code in a call suppression database;
retrieving at least one call block entry for a current day from the call suppression database; and
comparing the area code to the at least one call block entry for the current day to determine whether the call should be blocked.
16. The non-transitory computer readable storage medium of claim 15 , wherein if the call is not a solicitation then routing the call.
17. The non-transitory computer readable storage medium of claim 15 , wherein the processor is further configured to perform:
blocking the call responsive to matching the area code with the at least one call block entry.
18. The non-transitory computer readable storage medium of claim 15 , wherein the processor is further configured to perform:
determining that the area code is not blocked by the at least one call block entry; and
determining whether the call is violating an additional call regulation.
19. The non-transitory computer readable storage medium of claim 18 , wherein the additional call regulation is at least one of a state regulation and a Federal regulation.
20. The non-transitory computer readable storage medium of claim 19 , wherein the state regulation is applied to the call based on the area code of the call and an area code of the state stored in the call suppression database, and the state regulation blocks the call based on a prohibited calling window of time that solicitation calls are not permitted to be made.