Patent Assignment
Reel/Frame 033204/0215
Security Interest
Recorded: 2014-06-20
Pages: 9
Assignors
WEST CORPORATION, AS GRANTOR
Executed: 2014-05-28
WEST NOTIFICATIONS, AS GRANTOR
Executed: 2014-05-28
Assignee
WELLS FARGO BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
1525 W.T. HARRIS BOULEVARD, MAIL CODE: NC 0680, CHARLOTTE, NORTH CAROLINA, 28262
Covered Properties
(45)
Method, system, and computer readable medium for translating and redirecting calls
Patent:
8,665,758 →
Application:
11/297,807 →
Real Time Feedback of Script Logic
Patent:
8,644,492 →
Application:
11/427,007 →
International Conferencing via Globally Distributed Cascading Servers
Patent:
8,670,538 →
Application:
11/676,632 →
Method and Apparatus for Voice Recognition Unit Simulation
Patent:
8,670,972 →
Application:
11/759,659 →
System, Method, and Computer-Readable Medium for Diagnosing a Conference Call
Patent:
8,675,853 →
Application:
11/765,503 →
Real-Time Monitoring of Agent Adherence
Patent:
8,670,553 →
Application:
12/125,344 →
Mobile Contacts Outdialer and Method Thereof
Patent:
8,644,803 →
Application:
12/138,465 →
Enterprise Conferencing with Dual Mixing
Patent:
8,638,696 →
Application:
12/139,540 →
System and Method for Real-Time Geographical Call Display of Automatic Call Distributor Calls
Patent:
8,649,491 →
Application:
12/277,734 →
Method and Apparatus of Providing Data Service Mobility
Patent:
8,655,327 →
Application:
12/575,524 →
Processing Natural Language Grammar
Patent:
8,666,729 →
Application:
12/703,435 →
Individual Xml Message Processing Platform
Patent:
8,655,967 →
Application:
12/753,971 →
Location-Based Movie Identification Systems and Methods
Patent:
8,627,358 →
Application:
12/856,906 →
Method and Apparatus of Providing Live Support Service in a Notification System
Patent:
8,667,072 →
Application:
13/279,572 →
Method and Apparatus of Applying Call Suppression Measures to Restrict Phone Calls
Patent:
8,681,967 →
Application:
13/329,812 →
Performing Automated Event Services to Registered End Users
Patent:
8,681,964 →
Application:
13/415,436 →
System, Method, and Business Method for Settling Micropayment Transactions to a Pre-Paid Instrument
Patent:
8,666,896 →
Application:
13/545,130 →
Method of Facilitating Contact Between a Consumer and a Requesting Entity
Patent:
8,645,197 →
Application:
13/611,224 →
Call Redirect via Centralized Bridges
Patent:
8,670,540 →
Application:
13/924,980 →
Enterprise Conferencing with Dual Mixing
Patent:
8,917,634 →
Application:
14/150,204 →
Individual Xml Message Processing Platform
Patent:
9,870,553 →
Application:
14/154,248 →
International Conferencing via Globally Distributed Cascading Servers
Patent:
9,148,515 →
Application:
14/154,805 →
System and Method for Real-Time Geographical Call Display of Automatic Call Distributor Calls
Patent:
8,934,616 →
Application:
14/160,170 →
Real Time Feedback of Script Logic
Patent:
8,938,065 →
Application:
14/160,814 →
Mobile Contacts Outdialer and Method Thereof
Patent:
9,107,050 →
Application:
14/161,787 →
Micro-Reflectors on a Substrate for High-Density Led Array
Data Creating Device and Method
Application:
14/162,989 →
Publication:
US 2014/0207831
Real-Time Monitoring of Agent Adherence
Patent:
9,325,843 →
Application:
14/167,361 →
Processing Natural Language Grammar
Patent:
8,805,677 →
Application:
14/171,942 →
Method and Apparatus of Providing Live Support Service in a Notification System
Patent:
9,256,879 →
Application:
14/174,584 →
Method and Apparatus for Voice Recognition Unit Simulation
Patent:
10,181,319 →
Application:
14/190,375 →
Method and Apparatus of Applying Call Suppression Measures to Restrict Phone Calls
Patent:
8,903,071 →
Application:
14/191,591 →
Mutual Assistance Routing System for Improved Utilization of Customer Service Resources
Patent:
9,008,299 →
Application:
14/192,047 →
Performing Automated Event Services to Registered End Users
Patent:
8,971,512 →
Application:
14/193,195 →
Handling Insufficient Account Balance of Subscribers
Patent:
8,913,988 →
Application:
14/195,909 →
System, Method, and Computer-Readable Medium for Diagnosing a Conference Call
Patent:
9,647,907 →
Application:
14/196,733 →
System, Method, and Computer Readable Medium for Routing an Agent to a Preferred Communications Platform
Patent:
8,929,534 →
Application:
14/197,926 →
Systems, Methods, and Computer-Readable Media for Expedited Access to Conference Calls
Patent:
8,929,530 →
Application:
14/205,474 →
Automatic Speech Recognition Tuning Management
Patent:
9,047,872 →
Application:
14/208,763 →
Providing Agent Availability for an Outdial Application
Patent:
8,897,439 →
Application:
14/212,210 →
System and Method for Identifying Sms Messages from Multiple Originators Using a Shared Shortcode
Patent:
9,042,924 →
Application:
14/217,555 →
Voice-Activated Customer Service Assistant
Patent:
9,275,632 →
Application:
14/219,175 →
System, Method, and Computer Readable Medium for Routing an Agent to a Preferred Communications Platform in Order to Receive a Customer Call
Patent:
8,995,645 →
Application:
14/220,451 →
Ivr Engagements and Upfront Background Noise
Patent:
9,516,165 →
Application:
14/226,472 →
Ivr Engagements and Upfront Background Noise
Patent:
9,495,960 →
Application:
14/226,489 →
Related Assignments
(25)
Other recorded transfers of the patents in this record — the chain of ownership.
Security Agreement
Apr 16, 2010
From: INTERCALL, INC.; INTRADO, INC.; WEST CORPORATION; WEST DIRECT, LLC
To: WACHOVIA BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 024244/0216 →
Security Agreement
Jun 18, 2012
From: INTERCALL, INC., A DELAWARE CORPORATION; INTRADO INC., A DELAWARE CORPORATION; TELEVOX SOFTWARE, INCORPORATED, A DELAWARE CORPORATION; TWENTY FIRST CENTURY COMMUNICATIONS, INC., AN OHIO CORPORATION
To: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 028397/0305 →
Security Agreement
Oct 7, 2013
From: INTERCALL, INC.; WEST CORPORATION; WEST INTERACTIVE CORPORATION; WEST INTERACTIVE CORPORATION II
To: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 031359/0624 →
Corrective Assignment to Correct the Incorrect Sn 13/942980 to Sn 13/924980 Previously Recorded on Reel 031359 Frame 624. Assignor(S) Hereby Confirms the Assignment of Assignor(S) Interest Security Agreement.
Oct 16, 2013
From: INTERCALL, INC.; WEST CORPORATION; WEST INTERACTIVE CORPORATION; WEST INTERACTIVE CORPORATION II
To: WELLS FARGO BANK, NATIONAL ASSOCIATION
Reel/Frame 031448/0581 →
Assignment of Assignor's Interest
Mar 3, 2015
From: WEST CORPORATION
To: WEST BUSINESS SOLUTIONS, LLC
Reel/Frame 035121/0092 →
Notice of Grant of Security Interest in Patents
Mar 4, 2015
From: WEST BUSINESS SOLUTIONS, LLC
To: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 035132/0677 →
Release of Security Interest in Patents
Mar 4, 2015
From: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS SUCCESSOR IN INTEREST TO WACHOVIA BANK, NATIONAL ASSOCIATION, AS SUCCESSOR IN INTEREST TO LEHMAN COMMERCIAL PAPER INC., AS ADMINISTRATIVE AGENT
To: WEST CORPORATION; ASSET DIRECT MORTGAGE, LLC; BUYDEBTCO, LLC; COSMOSIS CORPORATION
Reel/Frame 035132/0709 →
Assignment of Assignor's Interest
Apr 16, 2015
From: CORDELL, JEFFREY WILLIAM; STACH, ANTHONY MATHEW
To: WEST CORPORATION
Reel/Frame 035428/0414 →
Patent Security Agreement Supplement
May 28, 2015
From: WEST CORPORATION
To: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 035783/0284 →
Change of Name
Aug 10, 2015
From: WEST BUSINESS SOLUTIONS, LLC
To: ALORICA BUSINESS SOLUTIONS, LLC
Reel/Frame 036315/0337 →
Change of Name
Jun 13, 2016
From: WEST NOTIFICATIONS, INC.
To: WEST INTERACTIVE SERVICES CORPORATION
Reel/Frame 038893/0203 →
Security Interest
Jun 20, 2016
From: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.
To: U.S. BANK NATIONAL ASSOCIATION
Reel/Frame 039093/0944 →
Termination and Release of Security Interest in Patents Recorded at Reel 031359, Frame 0624
Oct 10, 2017
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: INTERCALL, INC. NKA WEST UNIFIED COMMUNICATIONS SERVICES, INC.; WEST INTERACTIVE CORPORATION II (NKA WEST INTERACTIVE SERVICES CORP.); WEST INTERACTIVE CORPORATION; WEST CORPORATION
Reel/Frame 044167/0342 →
Notice of Grant of Security Interest in Patents (First Lien)
Oct 10, 2017
From: WEST CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 044166/0901 →
Notice of Grant of Security Interest in Patents (First Lien)
Oct 10, 2017
From: WEST INTERACTIVE SERVICES CORPORATION (F/K/A WEST NOTIFICATIONS, INC.)
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 044217/0522 →
Termination and Release of Security Interest in Patents Recorded at Reel 035783, Frame 0284
Oct 10, 2017
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: WEST CORPORATION
Reel/Frame 044169/0009 →
Notice of Grant of Security Interest in Patents (First Lien)
Oct 10, 2017
From: WEST INTERACTIVE SERVICES CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 044169/0017 →
Release of Security Interest
Nov 3, 2017
From: U.S. BANK NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.
Reel/Frame 044363/0380 →
Assignment of Assignor's Interest
Nov 27, 2017
From: WEST CORPORATION
To: OPEN INVENTION NETWORK, LLC
Reel/Frame 044791/0681 →
Release of Security Interest
May 1, 2018
From: U.S. BANK NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.
Reel/Frame 046046/0547 →
Merger
Aug 28, 2018
From: ALORICA BUSINESS SOLUTIONS, LLC
To: ALORICA INC.
Reel/Frame 046725/0235 →
Notice of Grant of Security Interest in Patents - First Lien
May 22, 2019
From: WEST INTERACTIVE SERVICES CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 049251/0657 →
Merger
Jan 30, 2020
From: ALORICA BUSINESS SOLUTIONS LLC
To: ALORICA INC
Reel/Frame 051674/0065 →
Notice of Grant of Security Interest in Patents
Apr 23, 2020
From: ALORICA INC.
To: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 052474/0328 →
Notice of Grant of Security Interest (Term Loan Facility) in Intellectual Property
Dec 14, 2020
From: ALORICA, INC.
To: ALTER DOMUS (US) LLC
Reel/Frame 054717/0781 →