IP Library Granted Patent US 9,870,553
Granted Patent B1
US 9,870,553 · App. 14/154,248 · Granted Jan 16, 2018

Individual XML message processing platform

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Quick Facts
Patent No.
US 9,870,553
App. No.
14/154,248
Granted
Jan 16, 2018
Kind
B1
Abstract

A communications platform having an XML based message-processing platform that enables users to receive electronic messages. The processing platform may include at least one server that receives an electronic message addressed to the platform, wherein the electronic message includes a routing indicator including at least one user identity and one or more message attributes. The one or more message attributes may include “folios” which include information folios that at least one of intelligently store, display and synthesize “incoming” electronic messages. The platform further includes at least one database that stores a user-defined endpoint table, the endpoint table correlating endpoints with sender defined message attributes. In this embodiment, the platform may include a sender stylesheet and an electronic message stylesheet that describes an activity and an event.

Claims (43)

1. A system, comprising:

at least one server that receives an electronic message addressed to a processing platform, the electronic message comprising a routing indicator including at least one user identity and one or more message attributes; and

at least one database that stores a user-defined endpoint table, the endpoint table correlating endpoints with sender defined message attributes;

wherein the platform:

comprises an electronic message stylesheet that describes an activity, an event and XML schemas of the activity and the event;

is structured to select a first endpoint from the endpoints based on the user identity, the message attributes and the user-defined endpoint table; route at least a portion of the electronic message to the first endpoint; and determine whether a user received the at least a portion of the electronic message at the first endpoint; and

when the platform has determined that the at least a portion of the electronic message has not been received at the first endpoint, the platform selects a second endpoint from the endpoints based on the user identity, the message attributes and the user-defined endpoint table; and routes a portion of the message to the second endpoint;

wherein the one or more message attributes include information folios that at least one of: store, display and synthesize incoming electronic messages; and

wherein the electronic message stylesheet defines how the activity and the event is transmitted to at least one endpoint of the endpoints.

2. The system of claim 1 , wherein determining whether the user received the at least a portion of the electronic message at the first endpoint includes receiving acknowledgment.

3. The system of claim 2 , wherein the acknowledgement is received from the first endpoint.

4. The system of claim 1 , wherein the platform further comprises structure to determine whether the electronic message is urgent; and

wherein determining whether the user received the at least a portion of the electronic message at the first endpoint, selecting a second endpoint from the plurality of endpoints, and routing a portion of the message to the second endpoint are based on the determination of whether the electronic message is urgent.

5. The system of claim 4 , wherein the routing indicator indicates urgency of the electronic message.

6. The system of claim 1 , wherein the at least one endpoint comprises one of an electronic mail box, a wired or wireless telephone, a facsimile machine, a paging device, and a personal digital assistant.

7. The system of claim 1 , wherein the meta-data includes at least one of information pertaining to the sender's name, website address, and industry category.

8. The system of claim 1 , further comprising logic for examining the sender stylesheet to authenticate the sender.

9. A method, comprising:

receiving an electronic message addressed to a platform, the electronic message comprising a routing indicator including at least one user identity and one or more message attributes; and

storing a user-defined endpoint table, the endpoint table correlating endpoints with sender defined message attributes;

wherein the platform comprises an electronic message stylesheet that describes an activity and an event and XML schemas of the activity and the event, the platform:

selecting a first endpoint of endpoints based on the user identity, the message attributes and the user-defined endpoint table;

routing at least a portion of the electronic message to the first endpoint;

determining whether the user received the at least a portion of the electronic message at the first endpoint; and

when the platform has determined that the at least a portion of the electronic message has not been received at the first endpoint:

selecting a second endpoint of endpoints based on the user identity, the message attributes and the user-defined endpoint table; and

routing a portion of the message to the second endpoint;

wherein the one or more message attributes include information folios that at least one of: store, display and synthesize incoming electronic messages; and

wherein the electronic message stylesheet defines how the activity and the event is transmitted to at least one endpoint of the endpoints.

10. The method of claim 9 , wherein determining whether the user received the at least a portion of the electronic message at the first endpoint includes receiving acknowledgment.

11. The method of claim 10 , wherein the acknowledgement is received from the first endpoint.

12. The method of claim 9 , further comprising determining whether the electronic message is urgent; and

wherein determining whether the user received the at least a portion of the electronic message at the first endpoint, selecting a second endpoint from the plurality of endpoints, and routing a portion of the message to the second endpoint are based on the determination of whether the electronic message is urgent.

13. The method of claim 12 , wherein the routing indicator indicates urgency of the electronic message.

14. The method of claim 9 , wherein the at least one endpoint comprises one of an electronic mail box, a wired or wireless telephone, a facsimile machine, a paging device, and a personal digital assistant.

15. The method of claim 9 , further comprising examining, using logic, the sender stylesheet to authenticate the sender.

16. A non-transitory computer-readable medium including instructions, which when executed by a processor perform:

receiving an electronic message addressed to a processing platform, the electronic message comprising a routing indicator including at least one user identity and one or more message attributes; and

storing a user-defined endpoint table, the endpoint table correlating endpoints with sender defined message attributes;

selecting a first endpoint from the endpoints based on the user identity, the message attributes and the user-defined endpoint table; route at least a portion of the electronic message to the first endpoint; and determine whether a user received the at least a portion of the electronic message at the first endpoint; and

selecting a second endpoint from the endpoints based on the user identity, the message attributes and the user-defined endpoint table; and routes a portion of the message to the second endpoint when the platform has determined that the at least a portion of the electronic message has not been received at the first endpoint;

wherein the one or more message attributes include information folios that at least one of: store, display and synthesize incoming electronic messages; and

wherein the electronic message stylesheet defines how the activity and the event is transmitted to at least one endpoint of the endpoints.

Assignments (5)
OMNIBUS ASSIGNMENT OF SECURITY INTEREST IN INTELLECTUAL PROPERTY Recorded Nov 25, 2024
From: UBS AG, STAMFORD BRANCH (AS SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH IN ITS CAPACITY AS COLLATERAL AGENT)
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS THE SUCCESSOR COLLATERAL AGENT
Reel/Frame 069438/0775 →
RELEASE OF SECURITY INTEREST Recorded Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST NOTIFICATIONS, INC.
Reel/Frame 062201/0987 →
NOTICE OF GRANT OF SECURITY INTEREST IN PATENTS - FIRST LIEN Recorded May 22, 2019
From: WEST INTERACTIVE SERVICES CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 049251/0657 →
NOTICE OF GRANT OF SECURITY INTEREST IN PATENTS (FIRST LIEN) Recorded Oct 10, 2017
From: WEST INTERACTIVE SERVICES CORPORATION (F/K/A WEST NOTIFICATIONS, INC.)
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 044217/0522 →
SECURITY INTEREST Recorded Jun 20, 2014
From: WEST CORPORATION, AS GRANTOR; WEST NOTIFICATIONS, AS GRANTOR
To: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 033204/0215 →