Patent Assignment
Reel/Frame 049251/0657
Notice of Grant of Security Interest in Patents - First Lien
Recorded: 2019-05-22
Pages: 7
Assignor
WEST INTERACTIVE SERVICES CORPORATION
Executed: 2019-05-21
Assignee
CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
11 MADISON AVENUE, NEW YORK, NEW YORK, 10010
Covered Properties
(13)
Apparatus and Method for Quantifying an Automation Benefit of an Automated Response System
Patent:
6,882,723 →
Application:
10/090,205 →
Apparatus and Method for Analyzing Routing of Calls in an Automated Response System
Patent:
6,879,685 →
Application:
10/090,210 →
Apparatus and Method for Monitoring Performance of an Automated Response System
Patent:
7,003,079 →
Application:
10/090,234 →
System and Method for Observing Calls to a Call Center
Patent:
6,970,554 →
Application:
10/090,264 →
Apparatus and Method for Analyzing an Automated Response System
Patent:
6,823,054 →
Application:
10/090,369 →
Apparatus and Method for Logging Events That Occur When Interacting with an Automated Call Center System
Patent:
6,904,143 →
Application:
10/090,395 →
System and Method for Assessing a Call Center
Patent:
6,922,466 →
Application:
10/090,522 →
Apparatus and Method for Visually Representing Events in Calls Handled by an Automated Response System
Patent:
6,937,705 →
Application:
10/090,546 →
Apparatus and Method for Visually Representing Behavior of a User of an Automated Response System
Patent:
7,039,166 →
Application:
10/090,579 →
Systems and Methods for Presenting End to End Calls and Associated Information
Systems and Methods for Presenting End to End Calls and Associated Information
Systems and Methods for Presenting End to End Calls and Associated Information
Individual Xml Message Processing Platform
Patent:
9,870,553 →
Application:
14/154,248 →
Related Assignments
(8)
Other recorded transfers of the patents in this record — the chain of ownership.
Notice of Grant of Security Interest in Patents (First Lien)
Oct 10, 2017
From: WEST INTERACTIVE SERVICES CORPORATION (F/K/A WEST NOTIFICATIONS, INC.)
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 044217/0522 →
Assignment of Assignor's Interest
Jun 18, 2018
From: RAYTHEON BBN TECHNOLOGIES CORP.
To: WEST INTERACTIVE SERVICES CORPORATION
Reel/Frame 046115/0661 →
Change of Name
Dec 28, 2020
From: WEST INTERACTIVE SERVICES CORPORATION
To: INTRADO INTERACTIVE SERVICES CORPORATION
Reel/Frame 054858/0399 →
Assignment of Assignor's Interest
Jan 4, 2021
From: INTRADO INTERACTIVE SERVICES CORPORATION
To: CX360, INC.
Reel/Frame 054801/0094 →
Release of Security Interest
Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST NOTIFICATIONS, INC.
Reel/Frame 062201/0987 →
Notice of Grant of Security Interest (Second Lien) in Patents
Jan 31, 2023
From: CX360, INC.; WEST TECHNOLOGY GROUP, LLC (FKA INTRADO CORPORATION, FKA WEST CORPORATION); INTRADO INTERACTIVE SERVICES CORPORATION (FKA WEST INTERACTIVE SERVICES CORPORATION, FKA COBALT ACQUISITION COMPANY)
To: U.S. BANK TRUST COMPANY, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 062571/0018 →
Security Interest
Mar 8, 2023
From: CX360, INC.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 062915/0045 →
Omnibus Assignment of Security Interest in Intellectual Property
Nov 25, 2024
From: UBS AG, STAMFORD BRANCH (AS SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH IN ITS CAPACITY AS COLLATERAL AGENT)
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS THE SUCCESSOR COLLATERAL AGENT
Reel/Frame 069438/0775 →