Patent Assignment
Reel/Frame 062915/0045
Security Interest
Recorded: 2023-03-08
Pages: 7
Assignor
CX360, INC.
Executed: 2023-03-08
Assignee
CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
11 MADISON AVENUE, NEW YORK, NEW YORK, 10010
Covered Properties
(9)
Apparatus and Method for Quantifying an Automation Benefit of an Automated Response System
Patent:
6,882,723 →
Application:
10/090,205 →
Apparatus and Method for Analyzing Routing of Calls in an Automated Response System
Patent:
6,879,685 →
Application:
10/090,210 →
Apparatus and Method for Monitoring Performance of an Automated Response System
Patent:
7,003,079 →
Application:
10/090,234 →
System and Method for Observing Calls to a Call Center
Patent:
6,970,554 →
Application:
10/090,264 →
Apparatus and Method for Logging Events That Occur When Interacting with an Automated Call Center System
Patent:
6,904,143 →
Application:
10/090,395 →
System and Method for Assessing a Call Center
Patent:
6,922,466 →
Application:
10/090,522 →
Systems and Methods for Presenting End to End Calls and Associated Information
Systems and Methods for Presenting End to End Calls and Associated Information
Systems and Methods for Presenting End to End Calls and Associated Information
Related Assignments
(2)
Other recorded transfers of the patents in this record — the chain of ownership.
Notice of Grant of Security Interest (Second Lien) in Patents
Jan 31, 2023
From: CX360, INC.; WEST TECHNOLOGY GROUP, LLC (FKA INTRADO CORPORATION, FKA WEST CORPORATION); INTRADO INTERACTIVE SERVICES CORPORATION (FKA WEST INTERACTIVE SERVICES CORPORATION, FKA COBALT ACQUISITION COMPANY)
To: U.S. BANK TRUST COMPANY, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 062571/0018 →
Omnibus Assignment of Security Interest in Intellectual Property
Nov 25, 2024
From: UBS AG, STAMFORD BRANCH (AS SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH IN ITS CAPACITY AS COLLATERAL AGENT)
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS THE SUCCESSOR COLLATERAL AGENT
Reel/Frame 069438/0775 →