Patent Assignment
Reel/Frame 044791/0681
Assignment of Assignor's Interest
Recorded: 2017-11-27
Pages: 8
Assignor
WEST CORPORATION
Executed: 2017-10-05
Assignee
OPEN INVENTION NETWORK, LLC
RESEARCH TRIANGLE PARK CENTER, 4819 EMPEROR BLVD., SUITE 400, DURHAM, NORTH CAROLINA, 27703
Covered Properties
(50)
Method for Generating Sales of a Conversational Voice Response System
Processing Natural Language Grammar
Patent:
8,666,729 →
Application:
12/703,435 →
Method for Generating Sales of a Conversational Voice Response System
Patent:
8,504,439 →
Application:
12/972,668 →
Method and Apparatus of Analyzing Customer Call Data to Monitor Customer Call Behavior
Patent:
8,971,499 →
Application:
12/985,925 →
Method and Apparatus of Processing Caller Responses
Patent:
8,983,038 →
Application:
13/089,913 →
Method and Apparatus of Processing Speech Dialog Data of a User Call
Patent:
8,787,534 →
Application:
13/185,095 →
Processing Social Networking-Based User Input Information to Identify Potential Topics of Interest
Patent:
8,918,468 →
Application:
13/185,555 →
Method and Apparatus of Estimating Optimum Dialog State Timeout Settings in a Spoken Dialog System
Patent:
8,762,154 →
Application:
13/210,029 →
Method and Apparatus of Providing Semi-Automated Classifier Adaptation for Natural Language Processing
Patent:
8,606,575 →
Application:
13/225,852 →
Method and Apparatus of Providing Notification Services to Smartphone Devices
Patent:
8,799,406 →
Application:
13/232,448 →
Apparatus and Method for Connecting a Translator and a Customer
Patent:
9,025,760 →
Application:
13/373,713 →
Interface Between A Virtual Personal Assistant and An Interactive Voice Response System
Patent:
10,068,007 →
Application:
13/434,336 →
Strategic Intelligent Decision Engine
Patent:
9,692,900 →
Application:
13/443,071 →
Method for Generating Sales of a Conversational Voice Response System
Patent:
10,115,145 →
Application:
13/934,718 →
Method and Apparatus of Providing Semi-Automated Classifier Adaptation for Natural Language Processing
Patent:
8,892,437 →
Application:
14/078,749 →
Customer Service Call Processing and Support Agent Access Application
Patent:
9,420,103 →
Application:
14/138,936 →
Customer Service Call Processing and Support Agent Access Application
Patent:
9,479,644 →
Application:
14/139,010 →
Processing Natural Language Grammar
Patent:
8,805,677 →
Application:
14/171,942 →
Ivr Engagements and Upfront Background Noise
Patent:
9,516,165 →
Application:
14/226,472 →
Ivr Engagements and Upfront Background Noise
Patent:
9,495,960 →
Application:
14/226,489 →
Method and Apparatus of Estimating Optimum Dialog State Timeout Settings in a Spoken Dialog System
Patent:
9,253,322 →
Application:
14/296,551 →
Method and Apparatus of Processing Speech Dialog Data of a User Call
Patent:
9,232,057 →
Application:
14/300,601 →
Method and Apparatus of Providing Notification Services to Smartphone Devices
Patent:
9,231,991 →
Application:
14/322,629 →
Processing Natural Language Grammar
Patent:
9,122,675 →
Application:
14/324,943 →
Method and Apparatus of Providing Semi-Automated Classifier Adaptation for Natural Language Processing
Patent:
9,123,332 →
Application:
14/527,357 →
Method and Apparatus of Processing Social Networking-Based User Input Information
Patent:
9,253,139 →
Application:
14/547,845 →
Method and Apparatus of Analyzing Customer Call Data to Monitor Customer Call Behavior
Patent:
9,167,092 →
Application:
14/635,010 →
Method and Apparatus of Processing Caller Responses
Patent:
9,232,059 →
Application:
14/657,034 →
Method and Apparatus of Providing Semi-Automated Classifier Adaptation for Natural Language Processing
Patent:
9,576,579 →
Application:
14/840,202 →
Processing Natural Language Grammar
Patent:
9,514,122 →
Application:
14/840,632 →
Method and Apparatus of Analyzing Customer Call Data to Monitor Customer Call Behavior
Patent:
9,432,510 →
Application:
14/887,527 →
Method and Apparatus of Processing Speech Dialog Data of a User Call
Patent:
9,860,381 →
Application:
14/987,884 →
Method and Apparatus of Processing Caller Responses
Patent:
9,584,660 →
Application:
14/988,185 →
Method and Apparatus of Estimating Optimum Dialog State Timeout Settings in a Spoken Dialog System
Patent:
9,602,654 →
Application:
15/013,266 →
Method and Apparatus of Processing Social Networking-Based User Input Information
Patent:
9,553,842 →
Application:
15/013,601 →
Customer Service Call Processing and Support Agent Access Application
Patent:
9,729,720 →
Application:
15/238,423 →
Automated Intelligent Personal Representative
Patent:
10,171,675 →
Application:
15/289,665 →
Customer Service Call Processing and Support Agent Access Application
Patent:
9,807,240 →
Application:
15/333,386 →
Automated File Acquisition, Identification, Extraction and Transformation
Patent:
10,311,076 →
Application:
15/335,028 →
Ivr Engagements and Upfront Background Noise
Patent:
9,640,196 →
Application:
15/350,802 →
Ivr Engagements and Upfront Background Noise
Patent:
9,680,992 →
Application:
15/369,342 →
Processing Natural Language Grammar
Patent:
10,402,492 →
Application:
15/370,666 →
Automated Intelligent Personal Representative
Patent:
10,334,108 →
Application:
15/378,531 →
Automated Intelligent Personal Representative
Patent:
10,334,109 →
Application:
15/378,559 →
Method and Apparatus of Processing Social Networking-Based User Input Information
Patent:
9,866,516 →
Application:
15/413,869 →
Method and Apparatus of Processing Caller Responses
Patent:
9,973,629 →
Application:
15/445,049 →
Ivr Engagements and Upfront Background Noise
Patent:
10,194,026 →
Application:
15/621,095 →
Customer Service Call Processing and Support Agent Access Application
Patent:
10,009,469 →
Application:
15/671,561 →
Customer Service Call Processing and Support Agent Access Application
Patent:
10,069,975 →
Application:
15/799,914 →
Caller Experience Metric for Dialog Management and Performance Monitoring
Application:
61/492,681 →
Related Assignments
(25)
Other recorded transfers of the patents in this record — the chain of ownership.
Assignment of Assignor's Interest
Feb 17, 2010
From: SCHANBACHER, STEVEN JOHN
To: WEST CORPORATION
Reel/Frame 023944/0049 →
Assignment of Assignor's Interest
Apr 23, 2012
From: SUFIAN, SAMMY; WELCH, KEVIN; MATTHEWS, BENJAMIN; HARVEY, STEVE
To: WEST CORPORATION
Reel/Frame 028089/0305 →
Change of Name
Feb 7, 2013
From: TUVOX INCORPORATED
To: WEST INTERACTIVE CORPORATION II
Reel/Frame 029772/0122 →
Assignment of Assignor's Interest
Dec 23, 2013
From: VARMAN, MAHENDRA; WEBSTER, CRAIG A.; FISHER, JIL M.
To: WEST CORPORATION
Reel/Frame 031841/0925 →
Assignment of Assignor's Interest
Jan 13, 2014
From: VARMAN, MAHENDRA; WEBSTER, CRAIG A.; FISHER, JIL M.
To: WEST CORPORATION
Reel/Frame 031948/0574 →
Supplemental Patent Security Agreement
Mar 20, 2014
From: WEST CORPORATION, AS GRANTOR; WEST NOTIFICATIONS, INC., AS GRANTOR
To: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 032483/0518 →
Assignment of Assignor's Interest
Mar 26, 2014
From: MOORE, SHELLEY L.
To: WEST CORPORATION
Reel/Frame 032533/0857 →
Assignment of Assignor's Interest
Mar 26, 2014
From: MOORE, SHELLEY L.
To: WEST CORPORATION
Reel/Frame 032533/0754 →
Security Interest
Jun 20, 2014
From: WEST CORPORATION, AS GRANTOR; WEST NOTIFICATIONS, AS GRANTOR
To: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 033204/0215 →
Security Interest
Jan 13, 2015
From: WEST CORPORATION
To: WELLS FARGO BANK, NATIONAL ASSOCIATION
Reel/Frame 034694/0684 →
Patent Security Agreement Supplement
May 28, 2015
From: WEST CORPORATION
To: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 035783/0284 →
Patent Security Agreement Supplement
Aug 21, 2015
From: WEST CORPORATION; WEST NOTIFICATIONS, INC.
To: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 036419/0907 →
Merger and Change of Name
Jun 13, 2016
From: HOLLY CONNECTS, INC.; WEST INTERACTIVE CORPORATION II; WEST NOTIFICATIONS, INC.; WEST NOTIFICATIONS, INC.
To: WEST INTERACTIVE SERVICES CORPORATION
Reel/Frame 038893/0065 →
Security Interest
Jun 20, 2016
From: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.
To: U.S. BANK NATIONAL ASSOCIATION
Reel/Frame 039093/0944 →
Security Interest
Nov 14, 2016
From: WEST CORPORATION
To: U.S. BANK NATIONAL ASSOCIATION
Reel/Frame 040305/0190 →
Termination and Release of Security Interest in Patents Recorded at Reel 034694, Frame 0684
Oct 10, 2017
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: WEST CORPORATION
Reel/Frame 044168/0967 →
Notice of Grant of Security Interest in Patents (First Lien)
Oct 10, 2017
From: WEST CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 044166/0901 →
Notice of Grant of Security Interest in Patents (First Lien)
Oct 10, 2017
From: WEST INTERACTIVE SERVICES CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 044169/0017 →
Termination and Release of Security Interest in Patents Recorded at Reel 035783, Frame 0284
Oct 10, 2017
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: WEST CORPORATION
Reel/Frame 044169/0009 →
Termination and Release of Security Interest in Patents Recorded at Reel 036419, Frame 0907
Oct 10, 2017
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: WEST NOTIFICATIONS, INC. (NKA WEST INTERACTIVE SERVICES CORP.); WEST CORPORATION
Reel/Frame 044169/0067 →
Release of Security Interest
Nov 3, 2017
From: U.S. BANK NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.
Reel/Frame 044363/0380 →
Release of Security Interest
Nov 3, 2017
From: U.S. BANK NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.
Reel/Frame 044028/0727 →
Assignment of Assignor's Interest
Mar 1, 2018
From: WEST INTERACTIVE SERVICES CORPORATION
To: WEST CORPORATION
Reel/Frame 045074/0294 →
Release of Security Interest
May 1, 2018
From: U.S. BANK NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.
Reel/Frame 046046/0547 →
Release of Security Interest
May 1, 2018
From: U.S. BANK NATIONAL ASSOCIATION
To: WEST CORPORATION
Reel/Frame 045682/0413 →