Granted Patent B2

US 9,426,633 · App. 14/659,877 · Granted Aug 23, 2016

Abstract

Claims (23)

1. A method for treating an emergency service request message sent by a requesting station to an emergency service answering position; the method comprising:

(a) receiving said emergency service request message in a multi-media messaging service (MMS) format, wherein said emergency service request message comprises a requesting station address and a timestamp;

(b) separating all text portions from all media portions in said emergency service request message;

(c) creating a set of media identifiers to effect correlating said media portions with said text portions, wherein each media identifier in said set of media identifiers is associated with a unique media portion and wherein said media identifier comprises said requesting station address, said timestamp, a sequential media portion index number and content information, said content information selected from the group consisting of audio, video, and image;

(d) formatting said text portions and said set of media identifiers in a text message;

(e) forwarding said text message toward said emergency service answering position; and

(f) employing said media identifiers to correlate said media portions with said text portions.

2. The method for treating an emergency service request message sent by a requesting station to an emergency service answering position as recited in claim 1 wherein said correlation of said media portions with said text portions is effected at said emergency service answering position.

3. The method for treating an emergency service request message sent by a requesting station to an emergency service answering position as recited in claim 1 wherein said text portions and said media portions are presented at said emergency service answering position.

4. The method for treating an emergency service request message sent by a requesting station to an emergency service answering position as recited in claim 1 wherein said text portions include the subject header as received in the emergency service request message.

5. The method for treating an emergency service request message sent by a requesting station to an emergency service answering position as recited in claim 1 wherein a preconfigured text portion is used when no text portion is present in the emergency service request message.

6. A system for treating a special number service request message sent using a multi-media messaging service (MMS) format; the system comprising:

(a) a requesting station;

(b) a special number service request answering position coupled with said requesting station; and

(c) a segmenting facility coupled with said requesting station and coupled with said special number service request answering position; said segmenting facility receiving said special number service request message from said requesting station, wherein said special number service request message comprises a requesting station address and a timestamp; said segmenting facility configured to perform steps comprising:

(i) separating all text portions from all media portions in said special number service request message;

(ii) creating a set of media identifiers to effect correlating said media portions with said text portions, wherein each media identifier in said set of media identifiers is associated with a unique media portion and wherein said media identifiers created by said segmenting facility comprises said requesting station address, said timestamp, a sequential media portion index number and content information, said content information selected from the group consisting of audio, video, and image;

(iii) formatting said text portions and said set of media identifiers in a text message; and

(iv) forwarding said text message toward said special number service request answering position.

7. The system for treating a special number service request message sent using a multi-media messaging service (MMS) format as recited in claim 6 wherein said segmenting facility is associated with a mobile switching center.

8. The system for treating a special number service request message sent using a multi-media messaging service (MMS) format as recited in claim 6 wherein said correlation is effected at said special number service answering position.

9. The system for treating a special number service request message sent using a multi-media messaging service (MMS) format as recited in claim 6 wherein said segmenting facility is further configured to insert the subject header from the special number service request message in said text portions.

10. The system for treating a special number service request message sent using a multi-media messaging service (MMS) format as recited in claim 6 wherein said segmenting facility is further configured to insert a preconfigured text portion in said text portions when no text portions are present in the special number service request message.

Assignments (12)