IP Library Granted Patent US 8,340,674
Granted Patent B2
US 8,340,674 · App. 13/086,029 · Granted Dec 25, 2012

Method and system for assigning wireless special number call routing among call answering positions

View Patent ↗
Loading inventors, assignments & file history…
Monitor This Case
Get email alerts when status or documents change.
Order Certified Copies
Most orders are placed with the USPTO same day — all within 24 business hours.
Order via The Patent Place →
Pre-filled with this patent's details
Quick Facts
Patent No.
US 8,340,674
App. No.
13/086,029
Granted
Dec 25, 2012
Kind
B2
Abstract

A method for assigning special number wireless call routing responsibilities among special number call answering positions, each respective special number call answering position having a respective designated special number service area, includes: (a) in no particular order: (1) establishing a plurality of cell sector areas for wireless call service; and (2) establishing respective special number service areas in the vicinities of the plurality of cell sector areas; (b) associating respective cell sector areas with the respective special number service areas to establish cell sector-special number areas; (c) establishing at least one population area in the vicinity of the cell sector-special number areas; (d) associating the cell sector-special number areas with the at least one population area to establish cell sector-special number-population areas; (e) determining portions of population attributed to each respective cell sector-special number-population area; and (f) assigning the responsibilities in proportion with the portions of population.

Claims (24)

1. A method for assigning special number wireless call routing responsibilities among a plurality of special number call answering positions; each respective special number call answering position of said plurality of special number call answering positions having a respective designated special number service area; the method comprising:

(a) in no particular order:

(1) establishing a plurality of cell sector areas for wireless call service; and

(2) establishing said respective special number service areas in the vicinities of said plurality of cell sector areas;

(b) associating respective cell sector areas of said plurality of cell sector areas with said respective special number service areas to establish cell sector-special number areas;

(c) establishing at least one population area in the vicinity of said cell sector-special number areas;

(d) associating said cell sector-special number areas with said at least one population area to establish cell sector-special number-population areas;

(e) determining portions of population attributed to each respective said cell sector-special number-population area; and

(f) assigning said responsibilities in proportion with said portions of population.

2. The method for assigning special number wireless call routing responsibilities among a plurality of special number call answering positions as recited in claim 1 wherein said establishing said plurality of cell sector areas is effected using a computing apparatus employing a geographic information service program.

3. The method for assigning special number wireless call routing responsibilities among a plurality of special number call answering positions as recited in claim 2 wherein said establishing said respective special number service areas is effected using a computing apparatus employing a geographic information service program.

4. The method for assigning special number wireless call routing responsibilities among a plurality of special number call answering positions as recited in claim 3 wherein said associating is effected using a clipping capability of a geographic information service program.

5. The method for assigning special number wireless call routing responsibilities among a plurality of special number call answering positions as recited in claim 4 wherein said at least one population area is represented in a postal delivery zone plan.

6. The method for assigning special number wireless call routing responsibilities among a plurality of special number call answering positions as recited in claim 1 wherein said establishing said respective special number service areas is effected using a computing apparatus employing a geographic information service program.

7. The method for assigning special number wireless call routing responsibilities among a plurality of special number call answering positions as recited in claim 1 wherein said associating is effected using a clipping capability of a geographic information service program.

8. The method for assigning special number wireless call routing responsibilities among a plurality of special number call answering positions as recited in claim 1 wherein said at least one population area is represented in a postal delivery zone plan.

9. A system for assigning special number wireless call routing responsibilities among a plurality of special number call answering positions; each respective special number call answering position of said plurality of special number call answering positions having a respective designated special number service area; said special number wireless call routing being effected via a plurality of cell sector areas; the system comprising: at least one computing apparatus; said at least one computing apparatus operating to effect associating respective cell sector areas of said plurality of cell sector areas with said respective special number service areas to establish cell sector-special number service areas; operating to effect establishing at least one population area in the vicinity of said cell sector-special number service areas; operating to effect associating said cell sector-special number service areas with said at least one population area to establish cell sector-special number service-population areas; operating to effect determining portions of population attributed to each respective said cell sector-special number service-population area; and operating to effect assigning said responsibilities in proportion with said portions of population.

10. The system for assigning special number wireless call routing responsibilities among a plurality of special number call answering positions as recited in claim 9 wherein said establishing said cell sector-special number service areas is effected using said at least one computing apparatus employing a geographic information service program.

11. The system for assigning special number wireless call routing responsibilities among a plurality of special number call answering positions as recited in claim 10 wherein said establishing said cell sector-special number service-population areas is effected using said at least one computing apparatus employing a geographic information service program.

12. The system for assigning special number wireless call routing responsibilities among a plurality of special number call answering positions as recited in claim 11 wherein said associating is effected using a clipping capability of a geographic information service program.

13. The system for assigning special number wireless call routing responsibilities among a plurality of special number call answering positions as recited in claim 10 wherein said associating is effected using a clipping capability of a geographic information service program.

14. The system for assigning special number wireless call routing responsibilities among a plurality of special number call answering positions as recited in claim 9 wherein said establishing said cell sector-special number service-population areas is effected using said at least one computing apparatus employing a geographic information service program.

15. The system for assigning special number wireless call routing responsibilities among a plurality of special number call answering positions as recited in claim 14 wherein said associating is effected using a clipping capability of a geographic information service program.

16. The system for assigning special number wireless call routing responsibilities among a plurality of special number call answering positions as recited in claim 9 wherein said associating is effected using a clipping capability of a geographic information service program.

Assignments (8)
SECURITY INTEREST Recorded Jan 31, 2023
From: INTRADO LIFE & SAFETY, INC.
To: ROYAL BANK OF CANADA, AS COLLATERAL AGENT
Reel/Frame 062596/0780 →
RELEASE OF SECURITY INTEREST Recorded Jan 31, 2023
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS AGENT
To: INTRADO LIFE & SAFETY, INC. (F/K/A WEST SAFETY SERVICES, INC.)
Reel/Frame 062570/0940 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Dec 30, 2022
From: INTRADO CORPORATION
To: INTRADO LIFE & SAFETY, INC.
Reel/Frame 062252/0588 →
CHANGE OF NAME Recorded Dec 23, 2022
From: WEST CORPORATION
To: INTRADO CORPORATION
Reel/Frame 062213/0567 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Dec 23, 2022
From: WIEGAND, JOSHUA LAWTON
To: WEST CORPORATION
Reel/Frame 062195/0400 →
RELEASE OF SECURITY INTEREST Recorded May 1, 2018
From: U.S. BANK NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
Reel/Frame 046046/0547 →
NOTICE OF GRANT OF SECURITY INTEREST IN PATENTS (FIRST LIEN) Recorded Oct 10, 2017
From: WEST CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 044166/0901 →
SECURITY INTEREST Recorded Jun 20, 2016
From: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
To: U.S. BANK NATIONAL ASSOCIATION
Reel/Frame 039093/0944 →