IP Library Granted Patent US 9,143,895
Granted Patent B1
US 9,143,895 · App. 14/644,240 · Granted Sep 22, 2015

Method and apparatus of requesting customized location information at a mobile station

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Quick Facts
Patent No.
US 9,143,895
App. No.
14/644,240
Granted
Sep 22, 2015
Kind
B1
Abstract

A method and apparatus of processing a call are disclosed. One example method may include receiving a request at a server for dealer information. The request may be initiated by a user via his or her mobile station. The example method may also include determining whether there is user preference information and user location information included in the request. The information may be used to limit the amount of search results to increase relevancy. The method may also include searching a database for at least one dealer based on the user preference information and the user location information, and transferring the at least one dealer information to the user.

Claims (40)

1. A method, comprising:

receiving a request at a server for dealer information comprising user preference information and user location information, wherein the request is sent by a user's wireless device executing a dealer application;

wherein the user location information comprises location coordinates and a distance radius related to the user location;

wherein if at least one of the user preference information and the user location information is not included in the request, prompting the user for the information;

wherein the information for the dealer is related to the user preference information and the user location information;

wherein if there are no dealers located within a predefined area of the user location information prompting the user to try another search request; and

after the user has received the dealer information, receiving a request for additional dealer information from the user and providing the user with the additional dealer information including at least one location for a dealer proximate to the predefined area.

2. The method of claim 1 comprising transferring the dealer information to the user via at least one of a text, a voice call, streaming audio and a text-to-speech application.

3. The method of claim 1 , wherein the user requests dealer information by accessing a mobile station application.

4. The method of claim 1 , wherein the user location information is at least one of a zip code, an area code and a GPS determined user location.

5. The method of claim 1 , comprising searching a database for the dealer based on the user preference information and the user location information.

6. The method of claim 5 , wherein the additional dealer information is stored in the database and includes different location dealer information.

7. The method of claim 1 , wherein the request is sent as a voice command and processed as a speech-to-text application.

8. An apparatus, comprising:

a receiver configured to receive a request for dealer information that comprises user preference information and user location information, wherein the request is sent by a user's wireless device that executes a dealer application;

a processor configured to:

wherein the user location information comprises location coordinates and a distance radius related to the user location;

wherein if at least one of the user preference information and the user location information is not included in the request, prompting the user for the information;

wherein the information for the at least one dealer is related to the user preference information and the user location information;

prompt the user to try another search request if there are no dealers located within a predefined area of the user location information; and

receive a request for additional dealer information from the user and provide the user with the additional dealer information including at least one location for a dealer proximate to the predefined area after the user has received the dealer information.

9. The apparatus of claim 8 comprising a transmitter configured to transfer the dealer information to the user via at least one of a text, a voice call, streaming audio and a text-to-speech application.

10. The apparatus of claim 8 , wherein the user requests dealer information by accessing a mobile station application.

11. The apparatus of claim 8 , wherein the user location information is at least one of a zip code, an area code and a GPS determined user location.

12. The apparatus of claim 8 , wherein the processor is configured to search a database for the dealer based on the user preference information and the user location information.

13. The apparatus of claim 12 , wherein the additional dealer information is stored in the database and includes different location dealer information.

14. The apparatus of claim 8 , wherein the request is sent as a voice command and processed as a speech-to-text application.

15. A non-transitory computer readable storage medium comprising instructions for:

receiving a request at a server for dealer information comprising user preference information and user location information, wherein the request is sent by a user's wireless device executing a dealer application;

wherein the user location information comprises location coordinates and a distance radius related to the user location;

wherein if at least one of the user preference information and the user location information is not included in the request, prompting the user for the information;

transferring the dealer information to the user via at least one of a text, a voice call, streaming audio and a text-to-speech application;

wherein the information for the dealer is related to the user preference information and the user location information;

wherein if there are no dealers located within a predefined area of the user location information prompting the user to try another search request; and

after the user has received the dealer information, receiving a request for additional dealer information from the user and providing the user with the additional dealer information including at least one location for a dealer proximate to the predefined area.

16. The non-transitory computer readable storage medium of claim 15 , wherein the request is sent as a voice command and processed as a speech-to-text application.

17. The non-transitory computer readable storage medium of claim 15 , wherein the user requests dealer information by accessing a mobile station application.

18. The non-transitory computer readable storage medium of claim 15 , wherein the user location information is at least one of a zip code, an area code and a GPS determined user location.

19. The non-transitory computer readable storage medium of claim 15 comprising searching a database for the dealer based on the user preference information and the user location information.

20. The non-transitory computer readable storage medium of claim 19 wherein the additional dealer information is stored in the database and includes different location dealer information.

Assignments (8)
OMNIBUS ASSIGNMENT OF SECURITY INTEREST IN INTELLECTUAL PROPERTY Recorded Nov 25, 2024
From: UBS AG, STAMFORD BRANCH (AS SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH IN ITS CAPACITY AS COLLATERAL AGENT)
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS THE SUCCESSOR COLLATERAL AGENT
Reel/Frame 069438/0775 →
CHANGE OF NAME Recorded Apr 3, 2023
From: INTRADO CORPORATION
To: WEST TECHNOLOGY GROUP, LLC
Reel/Frame 063239/0876 →
CHANGE OF NAME Recorded Apr 3, 2023
From: WEST CORPORATION
To: INTRADO CORPORATION
Reel/Frame 063239/0900 →
NOTICE OF GRANT OF SECURITY INTEREST (SECOND LIEN) IN PATENTS Recorded Jan 31, 2023
From: CX360, INC.; WEST TECHNOLOGY GROUP, LLC (FKA INTRADO CORPORATION, FKA WEST CORPORATION); INTRADO INTERACTIVE SERVICES CORPORATION (FKA WEST INTERACTIVE SERVICES CORPORATION, FKA COBALT ACQUISITION COMPANY)
To: U.S. BANK TRUST COMPANY, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 062571/0018 →
RELEASE OF SECURITY INTEREST Recorded May 1, 2018
From: U.S. BANK NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
Reel/Frame 046046/0547 →
NOTICE OF GRANT OF SECURITY INTEREST IN PATENTS (FIRST LIEN) Recorded Oct 10, 2017
From: WEST CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 044166/0901 →
TERMINATION AND RELEASE OF SECURITY INTEREST IN PATENTS RECORDED AT REEL 035783, FRAME 0284 Recorded Oct 10, 2017
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: WEST CORPORATION
Reel/Frame 044169/0009 →
SECURITY INTEREST Recorded Jun 20, 2016
From: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
To: U.S. BANK NATIONAL ASSOCIATION
Reel/Frame 039093/0944 →