Granted Patent B2

US 9,398,151 · App. 13/534,029 · Granted Jul 19, 2016

Abstract

Claims (33)

1. A system for handling incoming special number calls conveyed via a telecommunication system to a predetermined destination; the system comprising:

(a) a data store for storing information regarding a plurality of pre-identified special number call originating devices;

(b) a detecting unit coupled with said data store and with said telecommunication system; said detecting unit detecting a received communication incoming to said predetermined destination from one pre-identified special number call originating device by a unique identifier of said plurality of pre-identified special number call originating devices; and

(c) a treating unit coupled with said detecting unit and with said telecommunication system; said treating unit effecting a predetermined treatment of said received communication based on the unique identifier, wherein the treating unit utilizes system compatible instructions to allow cooperation with the detecting unit.

2. The system for handling incoming special number calls conveyed via the telecommunication system to the predetermined destination as recited in claim 1 wherein said predetermined destination is a public safety answering position in an emergency service network.

3. The system for handling incoming special number calls conveyed via the telecommunication system to the predetermined destination as recited in claim 1 wherein said predetermined treatment includes rerouting said received communication to an alternate destination than said predetermined destination.

4. The system for handling incoming special number calls conveyed via the telecommunication system to the predetermined destination as recited in claim 1 wherein said predetermined treatment includes rerouting said received communication to an alternate destination in addition to said predetermined destination.

5. The system for handling incoming special number calls conveyed via the telecommunication system to the predetermined destination as recited in claim 1 wherein said detecting is effected as said received communication arrives at said predetermined destination, and wherein said predetermined treatment is effected as said detecting is effected.

6. The system for handling incoming special number calls conveyed via the telecommunication system to the predetermined destination as recited in claim 1 wherein said predetermined treatment includes at least one of rerouting said received communication to an alternate destination than said predetermined destination, rerouting said received communication to an alternate destination in addition to said predetermined destination, notifying a third party of receipt of said received communication, interception of said received communication before completion of delivery to said predetermined destination, audio capture of audio content of said received communication, multi-media capture of multi-media content of said received communication, text capture of text content of said received communication, e-mail capture of e-mail content of said received communication, automatic establishing of a conference call for said received communication with at least one third party, and exception handling of said received communication to effect other than normal handling of said received communication.

7. The system for handling incoming special number calls conveyed via the telecommunication system to the predetermined destination as recited in claim 5 wherein said predetermined treatment includes at least one of rerouting said received communication to an alternate destination than said predetermined destination, rerouting said received communication to an alternate destination in addition to said predetermined destination, notifying a third party of receipt of said received communication, interception of said received communication before completion of delivery to said predetermined destination, audio capture of audio content of said received communication, multi-media capture of multi-media content of said received communication, text capture of text content of said received communication, e-mail capture of e-mail content of said received communication, automatic establishing of a conference call for said received communication with at least one third party, and exception handling of said received communication to effect other than normal handling of said received communication.

8. A method for handling incoming special number calls conveyed via a telecommunication system to a predetermined destination; the method comprising:

(a) in no particular order:

(1) providing a data store;

(2) providing a signal detecting unit coupled with said data store and with said telecommunication system; and

(3) providing a signal treating unit coupled with said signal detecting unit and with said telecommunication system;

(b) operating said data store to store information regarding a plurality of pre-identified special number call originating devices;

(c) operating said signal detecting unit to detect a received communication signal incoming to said predetermined destination from one pre-identified special number call originating device by a unique identifier of said plurality of pre-identified special number call originating devices; and

(d) operating said signal treating unit to effect a predetermined treatment of said received communication signal based on the unique identifier, wherein the treating unit utilizes system compatible instructions to allow cooperation with the detecting unit.

9. The method for handling incoming special number calls conveyed via the telecommunication system to the predetermined destination as recited in claim 8 wherein said predetermined destination is a public safety answering position in an emergency service network.

10. The method for handling incoming special number calls conveyed via the telecommunication system to the predetermined destination as recited in claim 8 wherein said predetermined treatment includes rerouting said received communication signal to an alternate destination than said predetermined destination.

11. The method for handling incoming special number calls conveyed via the telecommunication system to the predetermined destination as recited in claim 8 wherein said predetermined treatment includes rerouting said received communication signal to an alternate destination in addition to said predetermined destination.

12. The method for handling incoming special number calls conveyed via the telecommunication system to the predetermined destination as recited in claim 8 wherein said detecting is effected as said received communication signal arrives at said predetermined destination, and wherein said predetermined treatment is effected as said detecting is effected.

13. The method for handling incoming special number calls conveyed via the telecommunication system to the predetermined destination as recited in claim 8 wherein said predetermined treatment includes at least one of rerouting said received communication signal to an alternate destination than said predetermined destination, rerouting said received communication signal to an alternate destination in addition to said predetermined destination, notifying a third party of receipt of said received communication signal, interception of said received communication signal before completion of delivery to said predetermined destination, audio capture of audio content of said received communication signal, multi-media capture of multi-media content of said received communication signal, text capture of text content of said received communication signal, e-mail capture of e-mail content of said received communication signal, automatic establishing of a conference call for said received communication signal with at least one third party, and exception handling of said received communication signal to effect other than normal handling of said received communication signal.

14. The method for handling incoming special number calls conveyed via the telecommunication system to the predetermined destination as recited in claim 12 wherein said predetermined treatment includes at least one of rerouting said received communication signal to an alternate destination than said predetermined destination, rerouting said received communication signal to an alternate destination in addition to said predetermined destination, notifying a third party of receipt of said received communication signal, interception of said received communication signal before completion of delivery to said predetermined destination, audio capture of audio content of said received communication signal, multi-media capture of multi-media content of said received communication signal, text capture of text content of said received communication signal, e-mail capture of e-mail content of said received communication signal, automatic establishing of a conference call for said received communication signal with at least one third party, and exception handling of said received communication signal to effect other than normal handling of said received communication signal.

15. A method for effecting special treatment for communications from pre-identified call originators; the method comprising:

(a) storing information relating to a plurality of said pre-identified call originators in a data store;

(b) detecting a received communication incoming to a public safety answering position from one pre-identified call originator by a unique identifier of said plurality of pre-identified call originators; and

(c) effecting a pre-determined treatment of said received communication based on the unique identifier, wherein the treatment utilizes system compatible instructions to allow cooperation with detecting.

16. The method for effecting special treatment for communications from pre-identified call originators as recited in claim 15 wherein said predetermined treatment includes rerouting said received communication to an alternate destination than said predetermined destination.

17. The method for effecting special treatment for communications from pre-identified call originators as recited in claim 15 wherein said predetermined treatment includes rerouting said received communication to an alternate destination in addition to said predetermined destination.

18. The method for effecting special treatment for communications from pre-identified call originators as recited in claim 15 wherein said detecting is effected as said received communication arrives at said predetermined destination, and wherein said predetermined treatment is effected as said detecting is effected.

19. The method for effecting special treatment for communications from pre-identified call originators as recited in claim 15 wherein said predetermined treatment includes at least one of rerouting said received communication to an alternate destination than said predetermined destination, rerouting said received communication to an alternate destination in addition to said predetermined destination, notifying a third party of receipt of said received communication, interception of said received communication before completion of delivery to said predetermined destination, audio capture of audio content of said received communication, multi-media capture of multi-media content of said received communication, text capture of text content of said received communication, e-mail capture of e-mail content of said received communication, automatic establishing of a conference call for said received communication with at least one third party, and exception handling of said received communication to effect other than normal handling of said received communication.

20. The method for effecting special treatment for communications from pre-identified call originators as recited in claim 18 wherein said predetermined treatment includes at least one of rerouting said received communication to an alternate destination than said predetermined destination, rerouting said received communication to an alternate destination in addition to said predetermined destination, notifying a third party of receipt of said received communication, interception of said received communication before completion of delivery to said predetermined destination, audio capture of audio content of said received communication, multi-media capture of multi-media content of said received communication, text capture of text content of said received communication, e-mail capture of e-mail content of said received communication, automatic establishing of a conference call for said received communication with at least one third party, and exception handling of said received communication to effect other than normal handling of said received communication.

Assignments (8)