IP Library Granted Patent US 10,497,471
Granted Patent B1
US 10,497,471 · App. 12/391,848 · Granted Dec 3, 2019

System, method and computer readable medium for use in providing patient treatment regime

Inventors: Cindy Rae Nelson (Spanish Fort, AL); Craig A. Webster (Omaha, NE); John Lawrence Snapp (Westminster, CO); Rodney J. Kempkes (Omaha, NE)
Assignee: WEST CORPORATION
G16H20/10G16H10/60G16H80/00
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Quick Facts
Patent No.
US 10,497,471
App. No.
12/391,848
Granted
Dec 3, 2019
Kind
B1
Abstract

A management network allows monitoring and/or automation of a patient treatment regime prescribed by a medical practice. The management network provides links between a practice management system of the medical practice and related information sources such as pharmaceutical suppliers and referred practices. A query executed on the management network determines whether the requirements of a parameter of a patient treatment regime, such as the taking of prescribed medication, are being met and generates alarm notifications where necessary to the patient and/or prescribing practitioner.

Claims (50)

1. A computer-readable medium containing an instruction that when executed by a processor causes the processor to perform:

receiving, into a first patient management system of a first medical practice coupled to a management network that is associated with a plurality of separate practice management systems, and via a user interface, a patient treatment regime prescribed to a patient by the first medical practice, the patient treatment regime including a prescription for a pharmaceutical to the patient;

determining, by the first patient management system, a query dependent on the at least one patient treatment regime, the query comprising a filter that specifies an acceptable limit for consumption of the pharmaceutical associated with the patient;

automatically executing, by the first patient management system, the query, in accordance with a query schedule, to determine whether the patient is conforming to the patient treatment regime by reference to data within the first patient management system or a second patient management system and without requiring human input to execute the query, wherein the second patient management system comprises a pharmaceutical network;

receiving, by the first patient management system, and from the pharmaceutical network, a query result indicating whether a quantity of the pharmaceutical provided to the patient conforms to the acceptable limit for consumption;

executing, by the first patient management system, at least one action dependent on whether the patient is conforming to the patient treatment regime, wherein the at least one action comprises:

automatically modifying the query schedule to increase a frequency at which the query is executed based on the patient not conforming with the patient treatment regime and to decrease a frequency at which the query is executed, based on the patient conforming with the patient treatment regime, and

providing, by the first patient management system, an alarm notification using a notification system when the query result indicates that the quantity of the pharmaceutical provided to the patient does not conform to the acceptable limit for consumption and providing the alarm notification to at least one of the patient and a medical practitioner through the notification system, and

wherein the at least one action further comprises automatically scheduling an appointment for the patient by referencing a patient availability and notifying the patient of the scheduled appointment through the notification system.

2. The computer-readable medium according to claim 1 , wherein the at least one action further comprises:

generating a notification and providing said generated notification to said first medical practice.

3. The computer-readable medium according to claim 1 , wherein the at least one action comprises:

generating a notification and providing said generated notification to at least one of said patient and a responsible party associated with said patient.

4. The computer-readable medium according to claim 1 , comprising:

determining whether the patient has received the at least one therapy.

5. A method of automating a patient treatment regime, the method comprising:

prescribing, by a first patient management system of a first medical practice, the patient treatment regime, the patient treatment regime including a prescription for a pharmaceutical to the patient;

storing, by a first patient management system, at least one parameter of the patient treatment regime in a database of the first patient management system, the first patient management system being coupled to a management network that is associated with a plurality of separate patient management systems;

creating, by a first patient management system, a filter associating the patient with the patient treatment regime, the filter specifying an acceptable limit for consumption of the pharmaceutical by the patient;

automatically executing, by the first patient management system, a query, in accordance with a query schedule, to determine if the patient is conforming to the patient treatment regime by reference to data within the first patient management system or a second patient management system and without requiring human input to execute the filter, wherein the second patient management system comprises a pharmaceutical network;

receiving, by the first patient management system, and from the pharmaceutical network, a query result indicating whether a quantity of the pharmaceutical provided to the patient conforms to the acceptable limit for consumption;

executing, by the first patient management system, at least one action that is dependent on whether the patient is conforming to the patient treatment regime, wherein said at least one action comprises:

automatically modifying the query schedule to increase a frequency at which the query is executed based on the patient not conforming with the patient treatment regime and to decrease a frequency at which the query is executed, based on the patient conforming with the patient treatment regime, and

providing, by the first patient management system, an alarm notification using the notification system when the query result indicates that the quantity of the pharmaceutical provided to the patient does not conform to the acceptable limit for consumption and providing the alarm notification to at least one of the patient and a medical practitioner through the notification system, and

wherein the at least one action further comprises automatically scheduling an appointment for the patient by referencing a patient availability and notifying the patient of the scheduled appointment through the notification system.

6. The method according to claim 5 , further comprising:

determining a supplier of the pharmaceutical; and

generating a delivery of the pharmaceutical to the patient.

7. The method according to claim 5 , further comprising:

scheduling at least one appointment between the patient and the at least one practitioner.

8. The method according to claim 7 , further comprising:

generating a notification of the appointment and providing the generated notification to the patient.

9. The method according to claim 7 , further comprising:

accessing a practice management system associated with the at least one practitioner to schedule the at least one appointment.

10. A system for providing a treatment regime to a patient, the system comprising:

at least one database storing one or more patient preferences;

at least one notification system communicably coupled to the at least one database;

at least one processor of a first patient management system communicably coupled to the at least one database and to a management network that is associated with a plurality of separate patient management systems, the management network comprising at least one data source external to the at least one database, wherein the at least one processor is to:

receive a patient treatment regime prescribed to a patient by a first medical practice associated with the first patient management system, the patient treatment regime including a prescription for a pharmaceutical to the patient;

determine a query dependent on the at least one patient treatment regime, the query comprising a filter that specifies an acceptable limit for consumption of the pharmaceutical associated with the patient;

automatically execute, in accordance with a query schedule, the query to determine whether the patient is conforming to the patient treatment regime by reference to data within the first patient management system or a second patient management system and without requiring human input to execute the query, wherein the second patient management system comprises a pharmaceutical network;

receive a query result from the pharmaceutical network indicating whether a quantity of the pharmaceutical provided to the patient conforms to the acceptable limit for consumption;

execute at least one action dependent on whether the patient is conforming to the patient treatment regime, wherein, when the at least one processor is to execute the at least one action, the at least one processor further is to:

automatically modify the query schedule to increase a frequency at which the query is executed based on the patient not conforming with the patient treatment regime and to decrease a frequency at which the query is executed, based on the patient conforming with the patient treatment regime, and

provide an alarm notification using a notification system when the query result indicates that the quantity of the pharmaceutical provided to the patient does not conform to the acceptable limit for consumption and provide the alarm notification to at least one of the patient and a medical practitioner through the notification system, and

wherein, when the at least one processor is to execute the at least one action, the at least one processor further is to:

automatically schedule an appointment for the patient by referencing a patient availability and notifying the patient of the scheduled appointment through the notification system.

11. The system according to claim 10 , wherein the at least one processor further is to:

determine at least one notification preference of said patient from said database.

12. The system of claim 11 , wherein the at least one notification system provides the notification to the patient in accordance with the at least one notification preference.

Assignments (8)
OMNIBUS ASSIGNMENT OF SECURITY INTEREST IN INTELLECTUAL PROPERTY Recorded Nov 25, 2024
From: UBS AG, STAMFORD BRANCH (AS SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH IN ITS CAPACITY AS COLLATERAL AGENT)
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS THE SUCCESSOR COLLATERAL AGENT
Reel/Frame 069438/0775 →
CHANGE OF NAME Recorded Apr 3, 2023
From: WEST CORPORATION
To: INTRADO CORPORATION
Reel/Frame 063239/0900 →
CHANGE OF NAME Recorded Apr 3, 2023
From: INTRADO CORPORATION
To: WEST TECHNOLOGY GROUP, LLC
Reel/Frame 063239/0876 →
NOTICE OF GRANT OF SECURITY INTEREST (SECOND LIEN) IN PATENTS Recorded Jan 31, 2023
From: CX360, INC.; WEST TECHNOLOGY GROUP, LLC (FKA INTRADO CORPORATION, FKA WEST CORPORATION); INTRADO INTERACTIVE SERVICES CORPORATION (FKA WEST INTERACTIVE SERVICES CORPORATION, FKA COBALT ACQUISITION COMPANY)
To: U.S. BANK TRUST COMPANY, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 062571/0018 →
RELEASE OF SECURITY INTEREST Recorded Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS SUCCESSOR TO WACHOVIA BANK, NATIONAL ASSOCIATION
To: INTERCALL, INC.; INTRADO INC.; WEST CORPORATION; WEST DIRECT, LLC; WEST NOTIFICATIONS GROUP, INC.
Reel/Frame 062201/0960 →
NOTICE OF GRANT OF SECURITY INTEREST IN PATENTS (FIRST LIEN) Recorded Oct 10, 2017
From: WEST CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 044166/0901 →
SECURITY AGREEMENT Recorded Apr 16, 2010
From: INTERCALL, INC.; INTRADO, INC.; WEST CORPORATION; WEST DIRECT, LLC; WEST NOTIFICATIONS GROUP, INC.
To: WACHOVIA BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 024244/0216 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 26, 2009
From: NELSON, CINDY RAE; WEBSTER, CRAIG A; SNAPP, JOHN LAWRENCE; KEMPKES, RODNEY J
To: WEST CORPORATION
Reel/Frame 022313/0791 →