IP Library Granted Patent US 8,255,939
Granted Patent B1
US 8,255,939 · App. 12/054,744 · Granted Aug 28, 2012

Interactive television offer presentations

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Quick Facts
Patent No.
US 8,255,939
App. No.
12/054,744
Granted
Aug 28, 2012
Kind
B1
Abstract

A method, a system, and computer readable medium comprising instructions for interactive television offer presentation are provided. The method comprises assigning a unique marketing key to a subscriber, storing the unique marketing key and information of the subscriber in a database, detecting a request from the subscriber comprising the unique marketing key, retrieving the information from the database based on the unique marketing key, and making at least one offer of a product or service to the subscriber based on the information.

Claims (36)

1. A non-transitory computer readable storage medium comprising instructions executable in at least one processor for interactive television offer presentation comprising:

assigning a unique marketing key to a subscriber;

storing the unique marketing key and information of the subscriber in a database;

detecting a request from the subscriber comprising the unique marketing key attached to the request;

retrieving the information from the database based on the unique marketing key;

retrieving the information from the database by a decision engine when no unique marketing key is attached to the request sent from the subscriber;

returning the request by the decision engine with the information;

making at least one offer of a product or service to the subscriber based on the information, wherein making at least one offer to the subscriber based on the information comprises:

receiving an action from the subscriber to watch a television program;

identifying the television program watched by the subscriber; and

offering at least one product or service related to the television program;

determining if at least one order is placed by the subscriber for the at least one product or service;

upselling another product or service to the subscriber if at least one order is placed by the subscriber, wherein upselling said another product or service comprises:

identifying a type of the television program watched by the subscriber;

retrieving the information of the subscriber from the database;

consulting a service provider for an available another product or service;

retrieving said available another product or service from a service provider;

retrieving a unique product or service key from the database identifying a particular another product or service; and

determining if said available another product or service matches the unique product or service key;

determining if said available another product or service matches the type of television program watched by the subscriber;

offering said available another product or service to the subscriber if said available another product or service matches the type of television program watched by the subscriber;

determining if said available another product or service is related to the television program watched by the subscriber; and

offering said available another product or service to the subscriber if said available another product or service is related to the television program watched by the subscriber.

2. The non-transitory computer readable storage medium according to claim 1 , wherein making offer to the subscriber based on the information comprises:

receiving an action from the subscriber to schedule or record a television program;

identifying the television to be watched or recorded; and

offering at least one product or service related to the television program to be watched or recorded.

3. The non-transitory computer readable storage medium according to claim 2 , further comprising:

determining if an order of the at least one product or service is placed by the subscriber; and

upselling another product or service to the subscriber if the order of the at least one product or service is placed by the subscriber.

4. The non-transitory computer readable storage medium according to claim 1 , further comprising:

identifying an order of a product or service by the subscriber;

identifying a unique product or service key for the product or service ordered;

identifying the unique marketing key associated with the order;

calculating a bill of the order for the subscriber based on the unique product or service key and the unique marketing key; and

sending the bill to the subscriber.

Assignments (10)
OMNIBUS ASSIGNMENT OF SECURITY INTEREST IN INTELLECTUAL PROPERTY Recorded Nov 25, 2024
From: UBS AG, STAMFORD BRANCH (AS SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH IN ITS CAPACITY AS COLLATERAL AGENT)
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS THE SUCCESSOR COLLATERAL AGENT
Reel/Frame 069438/0775 →
CHANGE OF NAME Recorded Apr 3, 2023
From: WEST CORPORATION
To: INTRADO CORPORATION
Reel/Frame 063239/0900 →
CHANGE OF NAME Recorded Apr 3, 2023
From: INTRADO CORPORATION
To: WEST TECHNOLOGY GROUP, LLC
Reel/Frame 063239/0876 →
NOTICE OF GRANT OF SECURITY INTEREST (SECOND LIEN) IN PATENTS Recorded Jan 31, 2023
From: CX360, INC.; WEST TECHNOLOGY GROUP, LLC (FKA INTRADO CORPORATION, FKA WEST CORPORATION); INTRADO INTERACTIVE SERVICES CORPORATION (FKA WEST INTERACTIVE SERVICES CORPORATION, FKA COBALT ACQUISITION COMPANY)
To: U.S. BANK TRUST COMPANY, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 062571/0018 →
RELEASE OF SECURITY INTEREST Recorded Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS SUCCESSOR TO WACHOVIA BANK, NATIONAL ASSOCIATION
To: INTRADO INC.; WEST CORPORATION; WEST DIRECT, LLC; INTERCALL, INC.; WEST NOTIFICATIONS GROUP, INC.
Reel/Frame 062201/0960 →
RELEASE OF SECURITY INTEREST Recorded May 1, 2018
From: U.S. BANK NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
Reel/Frame 046046/0547 →
NOTICE OF GRANT OF SECURITY INTEREST IN PATENTS (FIRST LIEN) Recorded Oct 10, 2017
From: WEST CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 044166/0901 →
SECURITY INTEREST Recorded Jun 20, 2016
From: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
To: U.S. BANK NATIONAL ASSOCIATION
Reel/Frame 039093/0944 →
SECURITY AGREEMENT Recorded Apr 16, 2010
From: INTERCALL, INC.; INTRADO, INC.; WEST CORPORATION; WEST DIRECT, LLC; WEST NOTIFICATIONS GROUP, INC.
To: WACHOVIA BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 024244/0216 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Apr 18, 2008
From: PETTAY, MARK J
To: WEST CORPORATION
Reel/Frame 020825/0142 →