Automated relevant subject matter detection
One example method of operation may include identifying a content thread in a content sharing forum, indexing all messages included in the content thread according to content of the messages to identify topics, ranking the topics of the content thread to identify highest weighted topics based on content of messages included in the topics, identifying one or more topic experts associated with the highest weighted topics, creating a notification with the one or more topic experts and the highest weighted topics, and posting the notification in the content sharing forum.
1. A method comprising:
identifying a content thread in a content sharing forum;
indexing all messages included in the content thread according to content of the messages to identify a plurality of topics;
ranking the plurality of topics of the content thread to identify highest weighted topics based on the content of messages included in the topics, wherein the ranking of topics of the content thread further comprises identifying a number of messages posted within a particular topic and applying a higher weight to the topics with a larger number of messages than other ones of the topics to create the highest weighted topics;
applying weights to one or more topic subject matter experts based on a number of messages associated with the one or more topic subject matter experts;
identifying and ranking a limited number of topic subject matter experts;
identifying the ranked limited number of topic subject matter experts associated with the highest weighted topics, wherein the ranked limited number of topic subject matter experts are ranked according to a combined weight value assigned to each of the topic subject matter experts, wherein the combined weight value is determined by a sum of topic subject matter expert weights for a particular category comprising a first weight applied to a submitted threshold number of answer messages within the content thread identified for each of the limited number of topic subject matter experts and a second weight applied to an earliest date of a submitted answer message by the topic subject matter experts among the answer messages, and wherein the second weight is larger weight than the first weight;
creating a notification identifying the limited number of subject matter experts and the highest weighted topics; and
posting the notification in the content sharing forum.
2. The method of claim 1 , wherein the ranking of the plurality of topics of the content thread to identify highest weighted topics based on content of messages included in the topics is performed via automated natural language processing.
3. The method of claim 1 , wherein the one or more topic subject matter experts associated with the highest weighted topics are higher weighted topic subject matter experts than other topic experts.
4. The method of claim 3 , wherein the higher weighted topic subject matter experts have posted more messages than other ones of the topic subject matter experts in the content sharing forum.
5. The method of claim 3 , wherein the higher weighted topic subject matter experts have received more messages, posted from other members of the content sharing forum, than other ones of the topic subject matter experts in the content sharing forum.
6. The method of claim 1 , further comprising:
applying weights to the plurality of topics based on a frequency of content identified for the plurality of topics.
7. An apparatus comprising:
a processor configured to
identify a content thread in a content sharing forum;
index all messages included in the content thread according to content of the messages to identify a plurality of topics;
rank the plurality of topics of the content thread to identify highest weighted topics based on the content of messages included in the topics, wherein the rank of the plurality of topics of the content thread further includes the processor being configured to identify a number of messages posted within a particular topic and apply a higher weight to the topics with a larger number of messages than other ones of the topics to create the highest weighted topics;
apply weights to one or more topic subject matter experts based on a number of messages associated with the one or more topic subject matter experts;
identify and rank a limited number of topic subject matter experts;
identify the ranked limited number of topic subject matter experts associated with the highest weighted topics, wherein the ranked limited number of topic subject matter experts are ranked according to a combined weight value assigned to each of the topic subject matter experts, wherein the combined weight value is determined by a sum of topic subject matter expert weights for a particular category comprising a first weight applied to a submitted threshold number of answer messages within the content thread identified for each of the limited number of topic subject matter experts and a second weight applied to an earliest date of a submitted answer message by the topic subject matter experts among the answer messages, and wherein the second weight is larger weight than the first weight;
create a notification identifying the limited number of subject matter experts and the highest weighted topics; and
post the notification in the content sharing forum.
8. The apparatus of claim 7 , wherein the processor ranks the plurality of topics of the content thread to identify highest weighted topics based on content of messages included in the topics performed via automated natural language processing.
9. The apparatus of claim 7 , wherein the one or more topic subject matter experts associated with the highest weighted topics are higher weighted topic subject matter experts than other topic subject matter experts.
10. The apparatus of claim 9 , wherein the higher weighted topic subject matter experts have posted more messages than other ones of the topic subject matter experts in the content sharing forum.
11. The apparatus of claim 9 , wherein the higher weighted topic subject matter experts have received more messages, posted from other members of the content sharing forum, than other ones of the topic subject matter experts in the content sharing forum.
12. The apparatus of claim 7 , wherein the processor is further configured to and apply weights to the plurality of topics based on a frequency of content identified for the plurality of topics.
13. A non-transitory computer readable storage medium configured to store instructions that when executed cause a processor to perform:
identifying a content thread in a content sharing forum;
indexing all messages included in the content thread according to content of the messages to identify a plurality of topics;
ranking the plurality of topics of the content thread to identify highest weighted topics based on the content of messages included in the topics, wherein the ranking of topics of the content thread further comprises identifying a number of messages posted within a particular topic and applying a higher weight to the topics with a larger number of messages than other ones of the topics to create the highest weighted topics;
applying weights to one or more topic subject matter experts based on a number of messages associated with the one or more topic subject matter experts;
identifying and ranking a limited number of topic subject matter experts;
identifying the ranked limited number of topic subject matter experts associated with the highest weighted topics, wherein the ranked limited number of topic subject matter experts are ranked according to a combined weight value assigned to each of the topic subject matter experts, wherein the combined weight value is determined by a sum of topic subject matter expert weights for a particular category comprising a first weight applied to a submitted threshold number of answer messages within the content thread identified for each of the limited number of topic subject matter experts and a second weight applied to an earliest date of a submitted answer message by the topic subject matter experts among the answer messages, and wherein the second weight is larger weight than the first weight;
creating a notification identifying the limited number of subject matter experts and the highest weighted topics; and
posting the notification in the content sharing forum.
14. The non-transitory computer readable storage medium of claim 13 , wherein the ranking of the plurality of topics of the content thread to identify highest weighted topics based on content of messages included in the topics is performed via automated natural language processing.
15. The non-transitory computer readable storage medium of claim 13 , wherein the one or more topic subject matter experts associated with the highest weighted topics are higher weighted topic subject matter experts than other topic subject matter experts.
16. The non-transitory computer readable storage medium of claim 15 , wherein the higher weighted topic subject matter experts have posted more messages than other ones of the topic subject matter experts in the content sharing forum.
17. The non-transitory computer readable storage medium of claim 15 , wherein the higher weighted topic subject matter experts have received more messages, posted from other members of the content sharing forum, than other ones of the topic subject matter experts in the content sharing forum.