IP Library Granted Patent US 11,343,208
Granted Patent B1
US 11,343,208 · App. 16/360,817 · Granted May 24, 2022

Automated relevant subject matter detection

Inventor: Santhosh M. Shetty (Omaha, NE)
Assignee: INTRADO CORPORATION
H04L51/02G06F16/24578G06F16/9566G06F40/40H04L51/16H04L51/26
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Quick Facts
Patent No.
US 11,343,208
App. No.
16/360,817
Granted
May 24, 2022
Kind
B1
Abstract

One example method of operation may include identifying, via a bot, a query to retrieve content information in a content sharing forum, transmitting the query with the content information to a number of other bots, and each of the number of bots are associated with respective different content sharing forums, creating a number of queries based on the query, transmitting the number of queries to a respective number of caches associated with the respective different content sharing forums to identify whether relevant information associated with the number of queries is available for retrieval, receiving a number of results based on the number of queries, ranking the number of results to determine relevancy of the number of results, selecting the higher ranked results of the number of results, and creating one or more messages in the content sharing forum with at least one of the higher ranked results and links to the higher ranked results.

Claims (58)

1. A method comprising:

receiving, by one or more other bots, a query from a first bot, associated with a first content sharing forum, to retrieve content information from the first content sharing forum, wherein each bot, of the one or more other bots, corresponds to a particular different content sharing forum and the different content sharing forums are different than the first content sharing forum;

creating, by each bot of the one or more other bots, one or more queries based on the query;

transmitting, by each bot of the one or more other bots, the one or more queries to one or more caches, wherein each of the one or more caches corresponds to one of the particular different content sharing forums;

retrieving, by each bot of the one or more other bots, a query result from the corresponding one or more caches based on the one or more queries;

ranking, by each bot of the one or more other bots, a content of the query result;

selecting, by each bot of the one or more other bots, a content of the query result having a certain rank; and

creating, by each bot of the one or more other bots, one or more messages in the first content sharing forum, each of the one or more messages comprising the selected content and a link to a query result containing the selected content.

2. The method of claim 1 , wherein the first bot and the one or more other bots are identified as respective members of the first content sharing forum and different content sharing forums.

3. The method of claim 1 , wherein the receiving the query further comprises:

receiving the query via a secure channel between the first bot and the one or more other bots.

4. The method of claim 1 , wherein the ranking a content of the query result further comprises:

identifying messages posted within the corresponding different content sharing forums; and

weighting the messages based on a number of topics associated with each message.

5. The method of claim 2 , wherein the ranking a content of the query result further comprises:

ranking the content via automated natural language processing.

6. The method of claim 1 , further comprising:

weighting the content of the query result based on a frequency of occurrence of the content.

7. The method of claim 1 , wherein the link comprises a uniform resource locator (URL) to a corresponding one of the different content sharing forums.

8. A system, comprising:

a first bot associated with a first content sharing forum, the first bot comprising a processor configured to:

identify a query to retrieve content information from the content sharing forum; and

transmit the query to one or more other bots, wherein each bot, of the one or more other bots, corresponds to a particular different content sharing forum and the different content sharing forums are different than the first content sharing forum, wherein each bot of the one or more other bots comprises processor configured to:

create one or more queries based on the query;

transmit the one or more queries to one or more caches, wherein each of the one or more caches corresponds to one of the particular different content sharing forums;

retrieve a query result from the corresponding one or more caches based on the one or more queries;

rank a content of the query result;

select a content of the query result having a certain rank; and

create one or more messages in the first content sharing forum, each of the one or more messages comprising the selected content and a link to a query result containing the selected content.

9. The system of claim 8 , wherein the first bot and the one or more other bots are identified as respective members of the first content sharing forum and different content sharing forums.

10. The system of claim 8 , wherein, when the processor of the first bot is configured to transmit the query, the processor of the first bot is further configured to:

transmit the query via a secure channel between the first bot and the one or more other bots.

11. The system of claim 8 , wherein the ranking a content of the query result further comprises:

identify messages posted within the corresponding different content sharing forums; and

weight the messages based on a number of topics associated with each message.

12. The system of claim 9 , wherein, when the processor of each bot of the one or more other bots is configured to rank the content, the processor of each bot of the one or more other bots is further configured to:

rank the content via automated natural language processing.

13. The system of claim 8 , wherein the processor of each bot of the one or more other bots is further configured to:

weight the content of the query result based on a frequency of occurrence of the content.

14. The system of claim 8 , wherein the link comprises a uniform resource locator (URL) to a corresponding one of the different content sharing forums.

15. A non-transitory computer readable storage medium configured to store one or more instructions that when executed by a processor of each bot of one or more other bots cause the processor to perform:

receive a query from a first bot, associated with a first content sharing forum, to retrieve content information from the first content sharing forum, wherein each bot, of the one or more other bots, corresponds to a particular different content sharing forum and the different content sharing forums are different than the first content sharing forum;

creating one or more queries based on the query;

transmitting the one or more queries to one or more caches, wherein each of the one or more caches corresponds to one of the particular different content sharing forums;

retrieving a query result from the corresponding one or more caches based on the one or more queries;

ranking a content of the query result;

selecting a content of the query result having a certain rank; and

creating one or more messages in the first content sharing forum, each of the one or more messages comprising the selected content and a link to a query result containing the selected content.

16. The non-transitory computer readable storage medium of claim 15 , wherein the first bot and the one or more other bots are identified as respective members of the first content sharing forum and different content sharing forums.

17. The non-transitory computer readable storage medium of claim 15 , wherein the receiving the query further comprises:

receiving the query via a secure channel between the first bot and the one or more other bots.

18. The non-transitory computer readable storage medium of claim 15 , wherein the ranking a content of the query result further comprises:

identifying a number of messages posted within the corresponding different content sharing forums; and

weighting the messages based on a number of topics associated with each message.

19. The non-transitory computer readable storage medium of claim 16 , wherein the ranking a content of the query result further comprises:

ranking the content via automated natural language processing.

20. The non-transitory computer readable storage medium of claim 15 , wherein the one or more instruction further cause the processor to perform:

weighting the content of the query result based on a frequency of occurrence of the content.

Assignments (6)
OMNIBUS ASSIGNMENT OF SECURITY INTEREST IN INTELLECTUAL PROPERTY Recorded Nov 25, 2024
From: UBS AG, STAMFORD BRANCH (AS SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH IN ITS CAPACITY AS COLLATERAL AGENT)
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS THE SUCCESSOR COLLATERAL AGENT
Reel/Frame 069438/0775 →
CHANGE OF NAME Recorded Apr 3, 2023
From: INTRADO CORPORATION
To: WEST TECHNOLOGY GROUP, LLC
Reel/Frame 063239/0876 →
CHANGE OF NAME Recorded Apr 3, 2023
From: WEST CORPORATION
To: INTRADO CORPORATION
Reel/Frame 063239/0900 →
NOTICE OF GRANT OF SECURITY INTEREST (SECOND LIEN) IN PATENTS Recorded Jan 31, 2023
From: CX360, INC.; WEST TECHNOLOGY GROUP, LLC (FKA INTRADO CORPORATION, FKA WEST CORPORATION); INTRADO INTERACTIVE SERVICES CORPORATION (FKA WEST INTERACTIVE SERVICES CORPORATION, FKA COBALT ACQUISITION COMPANY)
To: U.S. BANK TRUST COMPANY, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 062571/0018 →
SECURITY INTEREST Recorded Jun 30, 2020
From: INTRADO CORPORATION (F/K/A WEST CORPORATION)
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 053083/0932 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 21, 2019
From: SHETTY, SANTHOSH M.
To: WEST CORPORATION
Reel/Frame 048664/0587 →