Context aware subscriber service
View Patent ↗One example method of operation provides receiving, at a server, event data generated by a user device indicating an emergency event, initiating an emergency application on the user device, processing the event data to identify whether the event data exceeds an emergency status threshold, transmitting a notification to the user device, and based on a response from the user device, notifying third party services of the emergency event.
1. A method comprising:
initiating, via a user device, an emergency application on the user device in response to an event associated with a user of the user device;
generating, via the user device, event data associated with the event;
pre-processing, via the user device, the event data to make an initial determination as to whether the event data indicates a potential emergency event based on one or more data thresholds;
identifying, via the user device, that the event data indicates a potential emergency event;
transmitting, via the user device, the event data to a remote server for analysis based on the identification of the potential emergency event; and
receiving, via the user device, a request from the remote server to automatically provide additional data for ongoing analysis by the remote server based on a determination by the remote server that the event data identifies an emergency event.
2. The method of claim 1 , wherein the event data comprises one or more of:
accelerometer data, global positioning satellite data, and biometric data.
3. The method of claim 2 , wherein the biometric data comprises one or more of:
a user heart rate, blood pressure, breathing rate, brain activity, and voice sample.
4. The method of claim 1 , wherein the receiving a request from the remote server further comprises:
receiving, via the user device, a request from the remote server when the analysis by the remote server identifies an emergency event based on the event data being compared to pre-stored model event data based on emergency events.
5. The method of claim 1 , further comprising:
retrieving a user record associated with the user device; and
identifying user attributes.
6. The method of claim 1 , further comprising:
continuously transmitting, via the user device, information regarding a status of the user based on the request from the remote server.
7. The method of claim 6 , further comprising:
receiving, via the user device, and from the remote server, a request to confirm the existence of an emergency event.
8. A mobile device, comprising:
a memory to store at least one instruction that when executed by a processor causes the processor to:
initiate an emergency application in response to an event associated with a user of the mobile device;
generate event data associated with the event;
pre-process the event data to make an initial determination as to whether the event data indicates a potential emergency situation based on one or more data thresholds; and
cause a transmitter to transmit the event data to a remote server for analysis, if the initial determination identifies that the event data indicates a potential emergency situation.
9. The mobile device of claim 8 , wherein the event data comprises one or more of:
accelerometer data, global positioning satellite data, and biometric data.
10. The mobile device of claim 9 , wherein the biometric data comprises one or more of:
a user heart rate, blood pressure, breathing rate, brain activity, and voice sample.
11. The mobile device of claim 8 , wherein the memory further is to store at least one instruction that when executed by the processor causes the processor to:
receive a request from the remote server when the analysis by the remote server identifies an emergency event.
12. The mobile device of claim 8 , wherein the memory further is to store at least one instruction that when executed by the processor causes the processor to:
retrieve a user record associated with the user device; and
identify user attributes.
13. The mobile device of claim 8 , wherein the memory further is to store at least one instruction that when executed by the processor causes the processor to:
cause the transmitter to continuously transmit information regarding a status of the user based on the request from the remote server.
14. The mobile device of claim 13 , wherein the memory further is to store at least one instruction that when executed by the processor causes the processor to:
receive a request to confirm the existence of an emergency situation from the remote server.
15. A method comprising:
receiving, via a remote server, event data generated by a user device in response to an event associated with a user of the user device, wherein the event data is pre-processed by the user device to make an initial determination as to whether the event data indicates a potential emergency event;
identifying, via the remote server, that the potential emergency event is an emergency event based on an analysis of the event data;
communicating, via the remote server, a request to the user device to automatically provide additional data based on the identification of the emergency event;
performing, via the remote server, an ongoing analysis of the additional data received from the user device; and
notifying, via the remote server, a third party service provider of the emergency event.
16. The method of claim 15 , wherein the event data comprises one or more of:
accelerometer data, global positioning satellite data, and biometric data.
17. The method of claim 16 , wherein the biometric data comprises one or more of:
a user heart rate, blood pressure, breathing rate, brain activity, and voice sample.
18. The method of claim 15 , wherein the communicating a request to the user device further comprises:
communicating a request to the user device when the analysis by the remote server identifies an emergency event based on a comparison of the event data to pre-stored model event data based on emergency events.
19. The method of claim 15 , further comprising:
retrieving a user record associated with the user device; and
identifying user attributes.
20. The method of claim 15 , further comprising:
continuously receiving, via the remote server, information regarding a status of the user based on the request from the remote server; and determining, via the remote server, whether to elevate a status associated with the emergency event status based on the status of the user.
21. The method of claim 15 , further comprising:
communicating, via the remote server, a request to confirm the existence of the emergency event to the user device; and
automatically identifying an existence of the emergency event based on a lack of response to the request.