IP Library Granted Patent US 7,251,312
Granted Patent B2
US 7,251,312 · App. 10/655,971 · Granted Jul 31, 2007

Method and system for availing participants in a special number call event and others of information contained in a plurality of data stores

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Quick Facts
Patent No.
US 7,251,312
App. No.
10/655,971
Granted
Jul 31, 2007
Kind
B2
Abstract

A method for availing participants and others in a special number call event of information contained in a plurality of data stores includes the steps of: (a) in no particular order: (1) providing the plurality of data stores; (2) providing at least one respective data key for accessing the information contained in each respective data store of the plurality of data stores; and (3) providing communications among the participants and the plurality of data stores; (b) identifying a respective call as initiating a special number call event; (c) generating an identifier code for uniquely identifying the special number call event; the identifier code including relational data; the relational data being mappable on the at least one the respective data key to effect accessing the information; and (d) employing the communications to effect cooperation by the identifier code with each respective data store for providing the information to the participants.

Claims (45)

1. A method for availing participants in a special number call event of information contained in a plurality of data stores; the method comprising the steps of:

(a) in no particular order:

(1) providing said plurality of data stores;

(2) providing at least one respective data key for accessing said information contained in each respective data store of said plurality of data stores; and

(3) providing communications among said participants and said plurality of data stores;

(b) identifying a respective call as initiating a special number call event, said respective call having an origin indicator associated therewith;

(c) generating an identifier code for uniquely identifying said special number call event; said identifier code including said origin indicator; said origin indicator mapping on said at least one said respective data key to effect accessing said information; and

(d) employing said communications to effect cooperation by said identifier code with each said respective data store for providing said information to said participants.

2. A method for availing participants in a special number call event of information contained in a plurality of data stores as recited in claim 1 wherein selected said information availed by said participants during said call event is stored in association with said identifier code.

3. A method for availing participants in a special number call event of information contained in a plurality of data stores as recited in claim 1 wherein said origin indicator relates to a caller initiating said call event.

4. A method for availing participants in a special number call event of information contained in a plurality of data stores as recited in claim 1 wherein said providing a plurality of data stores is effected in a subscription arrangement.

5. A method for availing participants in a special number call event of information contained in a plurality of data stores as recited in claim 2 wherein said origin indicator relates to a caller initiating said call event.

6. A method for availing participants in a special number call event of information contained in a plurality of data stores as recited in claim 2 wherein said providing a plurality of data stores is effected in a subscription arrangement.

7. A method for availing participants in a special number call event of information contained in a plurality of data stores as recited in claim 6 wherein said origin indicator relates to a caller initiating said call event.

8. A method for availing participants in a special number call event of information contained in a plurality of data stores as recited in claim 1 wherein said special number call is an emergency service call.

9. A method for availing participants in a special number call event of information contained in a plurality of data stores as recited in claim 2 wherein said special number call is an emergency service call.

10. A method for availing participants in a special number call event of information contained in a plurality of data stores as recited in claim 3 wherein said special number call is an emergency service call.

11. A method for availing participants in a special number call event of information contained in a plurality of data stores as recited in claim 4 wherein said special number call is an emergency service call.

12. A method for providing information to participants in an emergency service call event; the method comprising the steps of:

(a) in no particular order:

(1) providing a plurality of data stores;

(2) providing at least one respective data key for accessing said information contained in each respective data store of said plurality of data stores; and

(3) providing communications among said participants and said plurality of data stores;

(b) identifying a respective call as initiating an emergency service call event, said respective call having an origin indicator associated therewith;

(c) generating an identifier code for uniquely identifying said emergency service call event; said identifier code including said origin indicator; said origin indicator mapping on said at least one respective data key for effecting access to said information from each said respective data store; and

(d) employing said communications to effect cooperation by said identifier code with said plurality of data stores for providing said information to said participants.

13. A method for providing information to participants in an emergency service call event as recited in claim 12 wherein selected said information availed by said participants during said call event is stored in association with said identifier code.

14. A method for providing information to participants in an emergency service call event as recited in claim 12 wherein said origin indicator relates to a caller initiating said call event.

15. A method for providing information to participants in an emergency service call event as recited in claim 12 wherein said providing said plurality of data stores is effected in a subscription arrangement.

16. A method for providing information to participants in an emergency service call event as recited in claim 13 wherein said origin indicator relates to a caller initiating said call event.

17. A method for providing information to participants in an emergency service call event as recited in claim 13 wherein said providing said plurality of data stores is effected in a subscription arrangement.

18. A method for providing information to participants in an emergency service call event as recited in claim 15 wherein said origin indicator relates to a caller initiating said call event.

19. A system for availing participants in a special number call event of information contained in a plurality of data stores; each respective data store of said plurality of data stores having a respective data key for accessing said information contained in said respective data store; the system comprising:

(a) a special number call handling facility;

(b) at least one communication network communicatingly coupling said participants, said plurality of data stores and said special number call handling facility; and

(c) an identifying unit coupled with at least one of said special number call handling facility and said at least one communication network;

said identifying unit identifying a respective call as initiating a special number call event, said respective call having an origin indicator associated therewith; said identifying unit generating an identifier code for uniquely identifying said special number call event; said identifier code including said origin indicator; said origin indicator mapping on at least one said respective data key to effect accessing said information; said special number call handling facility employing said at least one communication network for providing said information to said participants.

20. A system for availing participants in a special number call event of information contained in a plurality of data stores as recited in claim 19 wherein selected said information availed by said participants during said call event is stored in association with said identifier code.

21. A system for availing participants in a special number call event of information contained in a plurality of data stores as recited in claim 19 wherein said origin indicator relates to a caller initiating said call event.

22. A system for availing participants in a special number call event of information contained in a plurality of data stores as recited in claim 19 wherein said plurality of data stores are qualified for participation with the system in a subscription arrangement.

23. A system for availing participants in a special number call event of information contained in a plurality of data stores as recited in claim 20 wherein said origin indicator relates to a caller initiating said call event.

24. A system for availing participants in a special number call event of information contained in a plurality of data stores as recited in claim 20 wherein said plurality of data stores are qualified for participation with the system in a subscription arrangement.

25. A system for availing participants in a special number call event of information contained in a plurality of data stores as recited in claim 22 wherein said origin indicator relates to a caller initiating said call event.

26. A system for availing participants in a special number call event of information contained in a plurality of data stores as recited in claim 23 wherein said special number call event is an emergency service call event.

27. A system for availing participants in a special number call event of information contained in a plurality of data stores as recited in claim 25 wherein said special number call event is an emergency service call event.

Assignments (13)
RELEASE OF SECURITY INTEREST Recorded Jan 31, 2023
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS AGENT
To: INTRADO LIFE & SAFETY, INC. (F/K/A WEST SAFETY SERVICES, INC.)
Reel/Frame 062544/0178 →
SECURITY INTEREST Recorded Jan 31, 2023
From: INTRADO LIFE & SAFETY, INC.
To: ROYAL BANK OF CANADA, AS COLLATERAL AGENT
Reel/Frame 062596/0780 →
CHANGE OF NAME Recorded Dec 23, 2022
From: WEST SAFETY SERVICES, INC.
To: INTRADO LIFE & SAFETY, INC.
Reel/Frame 062214/0561 →
RELEASE OF SECURITY INTEREST Recorded Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS SUCCESSOR TO WACHOVIA BANK, NATIONAL ASSOCIATION
To: WEST CORPORATION; COSMOSIS CORPORATION; INTERCALL, INC.; INTRADO COMMUNICATIONS INC.; INTRADO COMMUNICATIONS OF VIRGINIA INC.; INTRADO INC.; INTRADO INFORMATION SYSTEM HOLDINGS, INC.; INTRADO COMMAND SYSTEMS, INC.; GEO911, INC.; POSITRON PUBLIC SAFETY SYSTEMS CORP.; MASYS CORPORATION; TELEVOX SOFTWARE, INCORPORATED; WEST ASSET MANAGEMENT, INC.; WEST DIRECT II, INC.; WEST INTERACTIVE CORPORATION; WEST INTERNATIONAL CORPORATION; NORTHERN CONTACT, INC.; WEST NOTIFICATIONS GROUP, INC.; WEST RECEIVABLE SERVICES, INC.; WEST BUSINESS SERVICES, LLC; WEST DIRECT, LLC; WEST FACILITIES, LLC; WEST AT HOME, LLC; WEST CUSTOMER MANAGEMENT GROUP, LLC; ASSET DIRECT MORTGAGE, LLC; INTERCALL TELECOM VENTURES, LLC; BUYDEBTCO, LLC; THE DEBT DEPOT, LLC; WEST ASSET PURCHASING, LLC; INTRADO INTERNATIONAL, LLC; STARGATE MANAGEMENT LLC
Reel/Frame 062249/0385 →
RELEASE OF SECURITY INTEREST Recorded Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS SUCCESSOR TO WACHOVIA BANK, NATIONAL ASSOCIATION
To: INTRADO INC.; WEST CORPORATION; WEST DIRECT, LLC; INTERCALL, INC.; WEST NOTIFICATIONS GROUP, INC.
Reel/Frame 062201/0960 →
RELEASE OF SECURITY INTEREST Recorded May 1, 2018
From: U.S. BANK NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
Reel/Frame 046046/0547 →
NOTICE OF GRANT OF SECURITY INTEREST IN PATENTS (FIRST LIEN) Recorded Oct 10, 2017
From: WEST SAFETY SERVICES, INC.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 044217/0259 →
SECURITY INTEREST Recorded Jun 20, 2016
From: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
To: U.S. BANK NATIONAL ASSOCIATION
Reel/Frame 039093/0944 →
MERGER AND CHANGE OF NAME Recorded Jun 10, 2016
From: INTRADO INFORMATION SYSTEMS HOLDINGS, INC; INTRADO INC.; INTRADO INC.
To: WEST SAFETY SERVICES, INC.
Reel/Frame 038874/0228 →
SECURITY AGREEMENT Recorded Apr 16, 2010
From: INTERCALL, INC.; INTRADO, INC.; WEST CORPORATION; WEST DIRECT, LLC; WEST NOTIFICATIONS GROUP, INC.
To: WACHOVIA BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 024244/0216 →
ASSIGNMENT AND ASSUMPTION OF SECURITY Recorded Aug 12, 2009
From: WEST CORPORATION; COSMOSIS CORPORATION; INTERCALL, INC.; INTRADO COMMUNICATIONS INC.; INTRADO COMMUNICATIONS OF VIRGINIA INC.; INTRADO INC.; INTRADO INFORMATION SYSTEM HOLDINGS, INC.; INTRADO COMMAND SYSTEMS, INC.; GEO911, INC.; POSITRON PUBLIC SAFETY SYSTEMS CORP.; MASYS CORPORATION; NORTHERN CONTACT, INC.; TELEVOX SOFTWARE, INCORPORATED; WEST ASSET MANAGEMENT, INC.; WEST DIRECT II, INC.; WEST INTERACTIVE CORPORATION; WEST INTERNATIONAL CORPORATION; WEST NOTIFICATIONS GROUP, INC.; WEST RECEIVABLE SERVICES, INC.; WEST BUSINESS SERVICES, LLC; WEST DIRECT, LLC; WEST FACILITIES, LLC; WEST AT HOME, LLC; WEST CUSTOMER MANAGEMENT GROUP, LLC; ASSET DIRECT MORTGAGE, LLC; INTERCALL TELECOM VENTURES, LLC; BUYDEBTCO, LLC; THE DEBT DEPOT, LLC; WEST ASSET PURCHASING, LLC; INTRADO INTERNATIONAL, LLC; STARGATE MANAGEMENT LLC
To: WACHOVIA BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 023085/0574 →
SECURITY AGREEMENT Recorded Oct 25, 2006
From: INTERCALL, INC; INTRADO INC; WEST CORPORATION; WEST DIRECT, INC
To: LEHMAN COMMERCIAL PAPER, INC.
Reel/Frame 018433/0233 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Sep 6, 2003
From: D'EVELYN, LINDA KAYE; NELSON, MICHAEL JAY; SCHMIDT, PETER ROY; BRUENING, GREGORY WILFRED; VIGGIO, ALEV G.; OBERTO, DAVID CLARK; MILLER, CHARLES STUART
To: INTRADO, INC.
Reel/Frame 014488/0642 →