IP Library Granted Patent US 7,054,611
Granted Patent B2
US 7,054,611 · App. 10/402,739 · Granted May 30, 2006

System and method for providing mobile caller information to a special number service station

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Quick Facts
Patent No.
US 7,054,611
App. No.
10/402,739
Granted
May 30, 2006
Kind
B2
Abstract

A system for providing particular information relating to a caller placing a call from a mobile calling instrument to a special number service station in a telecommunication network includes: (a) an information store for storing a body of information including the particular information identified as relating to the caller; and (b) an interface unit communicatingly coupled at least with the information store and the special number service station. The interface unit responds to a query identifying the calling instrument from the special number service station by retrieving the particular information from the information store and communicating the particular information to the special number service station.

Claims (25)

1. A method for providing supplemental information relating to a caller placing a call from a mobile calling instrument to a special number service station in a telecommunication network that includes a mobile position determining unit and an Automatic Location Information (ALI) unit communicatively coupled to said special number service station; the method comprising the steps of:

(a) providing an information store for storing a body of information; said body of information including said supplemental information relating to said caller;

(b) providing an interface unit communicatively coupled to said information store and said ALI unit;

(c) operating said interface unit to respond to a query identifying said calling instrument from said ALI unit by retrieving said supplemental information from said information store; and

(d) communicating said supplemental information to said ALI unit;

(e) communicating said supplemental information to said special number service station from said ALI unit;

said interface unit being communicatively coupled with said mobile position determining unit and cooperating with said mobile position determining unit to include an indication of location of said calling instrument with said supplemental information.

2. A method for providing particular information relating to a caller placing a call from a mobile calling instrument to a special number service station in a telecommunication network as recited in claim 1 wherein:

said telecommunication network includes an emergency services special number call system and

said special number service station is a public safety answering point.

3. A method for providing particular information relating to a caller placing a call from a mobile calling instrument to a special number service station in a telecommunication network as recited in claim 1 , further comprising the step of:

(f) taken in no particular order with respect to steps (a), (b), (c), (d), or (e), providing an update interface unit communicatingly coupled with said information store and configured for receiving updates relating to said body of information via at least one communication milieu of a plurality of communication milieux.

4. A method for providing particular information relating to a caller placing a call from a mobile calling instrument to a special number service station in a telecommunication network as recited in claim 1 wherein said coupling between said interface unit and said special number service station is effected via an automatic location information facility.

5. A method for providing particular information relating to a caller placing a call from a mobile calling instrument to a special number service station in a telecommunication network as recited in claim 4 , further comprising the step of:

(f) taken in no particular order with respect to steps (a), (b), (c), (d), or (e) providing an update interface unit communicatingly coupled with said information store and configured for receiving updates relating to said body of information via at least one communication milieu of a plurality of communication milieux.

6. A system for providing supplemental information relating to a caller placing a call from a mobile calling instrument to a special number service station in a telecommunications network, said system comprising:

an automatic location information (ALI) unit configured to store primary information and configured to provide primary and supplemental information to said special number service station responsive to a query identifying said mobile calling instrument;

an information store communicatively coupled to the ALI configured to store a body of information, including said supplemental information relating to the caller, and configured to provide said supplemental information to said ALI responsive to an ALI query identifying said mobile calling instrument;

a mobile positioning center communicatively coupled to the information store; and

a location determining unit communicatively coupled to the mobile positioning center, the location determining unit configured to cooperate with the mobile positioning center to determine a location of the mobile calling instrument responsive to an information store query identifying said mobile calling instrument.

7. A system for providing supplemental information relating to a caller placing a call from a mobile calling instrument to a special number service station in a telecommunications network in accordance with claim 6 wherein the location determining unit comprises a plurality of location determining units communicatively coupled to one another and to said mobile positioning center, each of the plurality of location determining units configured to cooperate with the mobile positioning center and each other to determine a location of the mobile calling instrument responsive to an ALI query identifying said mobile calling instrument.

8. A system for providing supplemental information relating to a caller placing a call from a mobile calling instrument to a special number service station in a telecommunications network in accordance with claim 6 further comprising:

an update unit communicatively coupled with the information store and configured to received updates relating to said body of information via a plurality of communications systems.

9. A system for providing supplemental information relating to a caller placing a call from a mobile calling instrument to a special number service station in a telecommunications network in accordance wit claim 8 wherein the update unit is further configured to received updates from said caller via one of the plurality of communications systems.

10. A system for providing supplemental information relating to a caller placing a call from a mobile calling instrument to a special number service station in a telecommunications network in accordance with claim 6 wherein the special number service station comprises a public service answering point.

Assignments (10)
SECURITY INTEREST Recorded Jan 31, 2023
From: INTRADO LIFE & SAFETY, INC.
To: ROYAL BANK OF CANADA, AS COLLATERAL AGENT
Reel/Frame 062596/0780 →
RELEASE OF SECURITY INTEREST Recorded Jan 31, 2023
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS AGENT
To: INTRADO LIFE & SAFETY, INC. (F/K/A WEST SAFETY SERVICES, INC.)
Reel/Frame 062544/0178 →
CHANGE OF NAME Recorded Dec 23, 2022
From: WEST SAFETY SERVICES, INC.
To: INTRADO LIFE & SAFETY, INC.
Reel/Frame 062214/0561 →
RELEASE OF SECURITY INTEREST Recorded Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS SUCCESSOR TO WACHOVIA BANK, NATIONAL ASSOCIATION
To: INTERCALL, INC.; INTRADO INC.; WEST CORPORATION; WEST DIRECT, LLC; WEST NOTIFICATIONS GROUP, INC.
Reel/Frame 062201/0960 →
RELEASE OF SECURITY INTEREST Recorded Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS SUCCESSOR TO WACHOVIA BANK, NATIONAL ASSOCIATION
To: WEST CORPORATION; COSMOSIS CORPORATION; INTERCALL, INC.; INTRADO COMMUNICATIONS INC.; INTRADO COMMUNICATIONS OF VIRGINIA INC.; INTRADO INC.; INTRADO INFORMATION SYSTEM HOLDINGS, INC.; INTRADO COMMAND SYSTEMS, INC.; GEO911, INC.; POSITRON PUBLIC SAFETY SYSTEMS CORP.; MASYS CORPORATION; TELEVOX SOFTWARE, INCORPORATED; WEST ASSET MANAGEMENT, INC.; WEST DIRECT II, INC.; WEST INTERACTIVE CORPORATION; WEST INTERNATIONAL CORPORATION; NORTHERN CONTACT, INC.; WEST NOTIFICATIONS GROUP, INC.; WEST RECEIVABLE SERVICES, INC.; WEST BUSINESS SERVICES, LLC; WEST DIRECT, LLC; WEST FACILITIES, LLC; WEST AT HOME, LLC; WEST CUSTOMER MANAGEMENT GROUP, LLC; ASSET DIRECT MORTGAGE, LLC; INTERCALL TELECOM VENTURES, LLC; BUYDEBTCO, LLC; THE DEBT DEPOT, LLC; WEST ASSET PURCHASING, LLC; INTRADO INTERNATIONAL, LLC; STARGATE MANAGEMENT LLC
Reel/Frame 062249/0385 →
RELEASE OF SECURITY INTEREST Recorded May 1, 2018
From: U.S. BANK NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
Reel/Frame 046046/0547 →
NOTICE OF GRANT OF SECURITY INTEREST IN PATENTS (FIRST LIEN) Recorded Oct 10, 2017
From: WEST SAFETY SERVICES, INC.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 044217/0259 →
SECURITY INTEREST Recorded Jun 20, 2016
From: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
To: U.S. BANK NATIONAL ASSOCIATION
Reel/Frame 039093/0944 →
MERGER AND CHANGE OF NAME Recorded Jun 10, 2016
From: INTRADO INFORMATION SYSTEMS HOLDINGS, INC; INTRADO INC.; INTRADO INC.
To: WEST SAFETY SERVICES, INC.
Reel/Frame 038874/0228 →
SECURITY AGREEMENT Recorded Apr 16, 2010
From: INTERCALL, INC.; INTRADO, INC.; WEST CORPORATION; WEST DIRECT, LLC; WEST NOTIFICATIONS GROUP, INC.
To: WACHOVIA BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 024244/0216 →