IP Library Granted Patent US 8,386,569
Granted Patent B2
US 8,386,569 · App. 11/433,133 · Granted Feb 26, 2013

Individual XML message processing platform

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Quick Facts
Patent No.
US 8,386,569
App. No.
11/433,133
Granted
Feb 26, 2013
Kind
B2
Abstract

A communications platform is disclosed containing a message processing platform along with an XML message format (SmartMessage) which provides for the reception, organization, summarization, filing, storage, synthesis, routing, formatting, and intelligent processing of XML-based electronic messages and SMTP electronic mail from corporations and other senders to fully integrate individuals' existing e-mail boxes, cellular telephones, paging equipment, facsimile machines, wireless and wired telephones, and other devices. The platform utilizes a nickname-based routing to enable device specific sending without knowledge of the specific device address. The platform provides sender-defined information folios, which enable synthesized filing, viewing and storage of all received SmartMessages, and the platform allows semi-private access control for the user, which allows access by others. The platform also utilizes a web-based user interface, which greatly simplifies the user's viewing, control and configuration of the individual user's particular platform.

Claims (33)

1. A communications platform that enables users to receive electronic messages comprising a message-processing platform, the processing platform comprising logic for:

receiving an electronic message transmitted from a server communicably coupled to and addressed to the platform, the electronic message comprising a routing indicator and at least one of formatting data or a link to the formatting data;

accessing a user-defined endpoint table, the endpoint table correlating endpoints with routing indicators;

accessing the formatting data for formatting at least some of the electronic message on the plurality of endpoints;

selecting at least one endpoint from a plurality of endpoints based on the routing indicator in the electronic message and the user-defined endpoint table, wherein at least one of a plurality of events are associated with the least one endpoint and update at least one activity;

formatting at least a portion of the electronic message based on the formatting data for the at least one endpoint;

routing, via a routing server, at least a portion of the formatted electronic message to the at least one endpoint;

wherein the formatting data comprises a stylesheet; and

wherein the electronic message includes the routing indicator and a reference to the stylesheet.

2. The communications platform in claim 1 , wherein said endpoint is automatically created by a service provider and transmitted to an individual's communication platform.

3. The communications platform in claim 2 , wherein said endpoint comprises an electronic mail box, a wired or wireless telephone, a facsimile machine, a paging device, or a personal digital assistant.

4. The communications platform in claim 1 , further comprising a website, said website being accessible by the users of the communications platform.

5. The communications platform in claim 4 , wherein users of said communications platform can modify the user-defined endpoint table by accessing the website.

6. The communications platform in claim 5 , wherein said modification of the user-defined endpoint table comprises configuring at least one.

7. The communications platform in claim 4 , wherein said website further comprising delivery information pertaining to senders, activity and events, and endpoints.

8. The communications platform in claim 1 , wherein said electronic message is delivered either by the Simple Mail Transfer Protocol, or the Hypertext Transfer Protocol, to a receiving server.

9. A communications platform that enables users to receive electronic messages from corporations and others comprising a message-processing platform, the platform comprising at least one server, said processing platform comprising logic for:

receiving an electronic message transmitted from a sender's communication device server, for a user, the electronic message comprising a routing indicator and a request for a response;

accessing a user-defined endpoint table, the endpoint table correlating endpoints with routing indicators;

receiving formatting data for formatting at least some of the electronic message on each of the plurality of endpoints;

selecting at least one endpoint from a plurality of endpoints based on the routing indicator in the electronic message and the user-defined endpoint table, wherein at least one of a plurality of events are associated with the least one endpoint and update at least one activity;

formatting at least a portion of the electronic message based on the formatting data for the at least one endpoint;

routing at least a portion of the formatted electronic message to the at least one endpoint, via a routing server;

receiving a response to the formatted electronic message sent from the at least one endpoint;

compiling information from the response;

sending at least a portion of the information to the sender via the routing server;

wherein the formatting data comprises a stylesheet; and

wherein the electronic message includes the routing indicator and a reference to the stylesheet.

10. The communications platform in claim 9 , further comprising formatting the information; and

wherein sending at least a portion of the information to the sender comprises sending at least a portion of the formatted information.

11. The communications platform in claim 9 , wherein the response to the formatted message comprises a verbal response; and

wherein compiling information from the response comprises using a voice recognition apparatus to process the verbal response.

12. The communications platform in claim 11 , wherein routing at least a portion of the formatted electronic message to the at least one endpoint comprises routing an initial message from the sender, potential responses by the user, and XML-based messages to be sent back to the sender.

Assignments (16)
OMNIBUS ASSIGNMENT OF SECURITY INTEREST IN INTELLECTUAL PROPERTY Recorded Nov 25, 2024
From: UBS AG, STAMFORD BRANCH (AS SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH IN ITS CAPACITY AS COLLATERAL AGENT)
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS THE SUCCESSOR COLLATERAL AGENT
Reel/Frame 069438/0775 →
CHANGE OF NAME Recorded Jun 26, 2023
From: WEST INTERACTIVE SERVICES CORPORATION
To: INTRADO INTERACTIVE SERVICES CORPORATION
Reel/Frame 064103/0814 →
CHANGE OF NAME Recorded May 22, 2023
From: WEST INTERACTIVE SERVICES CORPORATION
To: INTRADO INTERACTIVE SERVICES CORPORATION
Reel/Frame 063717/0383 →
NOTICE OF GRANT OF SECURITY INTEREST (SECOND LIEN) IN PATENTS Recorded Jan 31, 2023
From: CX360, INC.; WEST TECHNOLOGY GROUP, LLC (FKA INTRADO CORPORATION, FKA WEST CORPORATION); INTRADO INTERACTIVE SERVICES CORPORATION (FKA WEST INTERACTIVE SERVICES CORPORATION, FKA COBALT ACQUISITION COMPANY)
To: U.S. BANK TRUST COMPANY, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 062571/0018 →
RELEASE OF SECURITY INTEREST Recorded Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS SUCCESSOR TO WACHOVIA BANK, NATIONAL ASSOCIATION
To: INTERCALL, INC.; INTRADO INC.; WEST CORPORATION; WEST DIRECT, LLC; WEST NOTIFICATIONS GROUP, INC.
Reel/Frame 062201/0960 →
RELEASE OF SECURITY INTEREST Recorded May 1, 2018
From: U.S. BANK NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
Reel/Frame 046046/0547 →
TERMINATION AND RELEASE OF SECURITY INTEREST IN PATENTS RECORDED AT REEL 030537, FRAME 0676 Recorded Oct 10, 2017
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: INTERCALL, INC. NKA WEST UNIFIED COMMUNICATIONS SERVICES, INC.; WEST INTERACTIVE CORPORATION II (NKA WEST INTERACTIVE SERVICES CORP.); WEST NOTIFICATIONS, INC. (NKA WEST INTERACTIVE SERVICES CORP.); WEST CORPORATION
Reel/Frame 044166/0699 →
NOTICE OF GRANT OF SECURITY INTEREST IN PATENTS (FIRST LIEN) Recorded Oct 10, 2017
From: WEST INTERACTIVE SERVICES CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 044169/0017 →
SECURITY INTEREST Recorded Jun 20, 2016
From: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
To: U.S. BANK NATIONAL ASSOCIATION
Reel/Frame 039093/0944 →
CHANGE OF NAME Recorded Jun 13, 2016
From: WEST NOTIFICATIONS, INC.
To: WEST INTERACTIVE SERVICES CORPORATION
Reel/Frame 038893/0203 →
SECURITY AGREEMENT Recorded Jun 3, 2013
From: INTERCALL, INC.; WEST CORPORATION; WEST INTERACTIVE CORPORATION II; WEST NOTIFICATIONS, INC.
To: WELLS FARGO BANK, NATIONAL ASSOCIATION
Reel/Frame 030537/0676 →
CHANGE OF NAME Recorded Mar 14, 2013
From: TELEVOX SOFTWARE, INCORPORATED
To: WEST NOTIFICATIONS, INC.
Reel/Frame 029998/0420 →
CORRECTIVE ASSIGNMENT TO CORRECT THE PATENT NUMBER: 8286569 NEEDS TO BE REPLACED BY PATENT NUMBER: 8386569 PREVIOUSLY RECORDED ON REEL 029922 FRAME 0302. ASSIGNOR(S) HEREBY CONFIRMS THE MERGER. Recorded Mar 7, 2013
From: TWENTY FIRST CENTURY COMMUNICATIONS, INC.; WEST NOTIFICATIONS GROUP, INC.
To: TELEVOX SOFTWARE, INCORPORATED
Reel/Frame 029940/0636 →
MERGER Recorded Mar 5, 2013
From: TWENTY FIRST CENTURY COMMUNICATIONS, INC.; WEST NOTIFICATIONS GROUP, INC.
To: TELEVOX SOFTWARE, INCORPORATED
Reel/Frame 029922/0302 →
SECURITY AGREEMENT Recorded Apr 16, 2010
From: INTERCALL, INC.; INTRADO, INC.; WEST CORPORATION; WEST DIRECT, LLC; WEST NOTIFICATIONS GROUP, INC.
To: WACHOVIA BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 024244/0216 →
CHANGE OF NAME Recorded Apr 4, 2007
From: CENTERPOST COMMUNICATIONS, INC.
To: WEST NOTIFICATIONS GROUP, INC.
Reel/Frame 019110/0530 →