IP Library Granted Patent US 7,711,849
Granted Patent B2
US 7,711,849 · App. 11/432,991 · Granted May 4, 2010

Individual XML message processing platform

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Quick Facts
Patent No.
US 7,711,849
App. No.
11/432,991
Granted
May 4, 2010
Kind
B2
Abstract

A communications platform contains a message processing platform along with an XML message format which provides for the reception, organization, summarization, filing, storage, synthesis, routing, formatting, and intelligent processing of XML-based electronic messages and SMTP electronic mail. The platform allows a user to define an endpoint table which correlates message attributes with different user endpoints such as home phone, cell phone, email etc. Received messages are sent to a first endpoint in accordance with the message attributes and the endpoint, if no receipt is received from the first endpoint, a second endpoint is selected from the endtable and the message is re-routed.

Claims (19)

1. A communications platform that enables users to receive electronic messages from corporations and others comprising an XML based message-processing platform, said processing platform comprising:

at least one server that receives the electronic message addressed to the platform, the electronic message comprising a routing indicator comprising at least one user identity and one or more message attributes, wherein the one or more message attributes include “folios” which include information folios that intelligently store, display and synthesize “incoming” electronic messages;

at least one database that stores a user-defined endpoint table, the endpoint table correlating endpoints with sender defined message attributes; wherein the platform: comprises a sender stylesheet and an electronic message stylesheet, wherein said sender stylesheet describes meta-data pertaining to the informant, said electronic message stylesheet describes an activity and an event and XML schemas of said activity and said event, and defines how said activity and said event is transmitted to at least one endpoint;

selects a first endpoint from the plurality of endpoints based on the user identity, the message attributes and the user-defined endpoint table;

routes at least a portion of the electronic message to the first endpoint;

determines whether the user received the at least a portion of the electronic message at the first endpoint;

if the user has not received the electronic message, selects a second endpoint from the plurality of endpoints based on the user identity, the message attributes and the user-defined endpoint table; and

routes a portion of the message to the second endpoint.

2. The communications platform in claim 1 , wherein determining whether the user received the at least a portion of the electronic message at the first endpoint comprising receiving acknowledgment.

3. The communications platform in claim 1 , wherein the acknowledgement is received from the first endpoint.

4. The communications platform in claim 1 , further comprising determining whether the electronic message is urgent; and

wherein determining whether the user received the at least a portion of the electronic message at the first endpoint, selecting a second endpoint from the plurality of endpoints, and routing a portion of the message to the second endpoint are based on the determination whether the electronic message is urgent.

5. The communications platform in claim 4 , wherein the routing indicator indicates urgency of the electronic message.

6. The communications platform in claim 5 , said at least one endpoint comprises an electronic mail box, a wired or wireless telephone, a facsimile machine, a paging device, or a personal digital assistant.

7. The communications platform in claim 1 , wherein said meta-data includes information pertaining to the sender's name, website address, and industry category.

8. The communications platform in claim 1 , further comprising logic for examining the sender stylesheet to authenticate the sender.

9. The communications platform in claim 1 , wherein said at least one endpoint comprises an electronic mail box, a wired or wireless telephone, a facsimile machine, a paging device, or a personal digital assistant.

10. The communications platform in claim 1 , wherein said Informant stylesheet and said SmartMessage stylesheet reside on said Informant's web servers.

11. The communications platform in claim 1 , wherein the platform selects a first endpoint from the plurality of endpoints based on the message attributes based on a user-defined endpoint table.

Assignments (10)
OMNIBUS ASSIGNMENT OF SECURITY INTEREST IN INTELLECTUAL PROPERTY Recorded Nov 25, 2024
From: UBS AG, STAMFORD BRANCH (AS SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH IN ITS CAPACITY AS COLLATERAL AGENT)
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS THE SUCCESSOR COLLATERAL AGENT
Reel/Frame 069438/0775 →
RELEASE OF SECURITY INTEREST Recorded Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS SUCCESSOR TO WACHOVIA BANK, NATIONAL ASSOCIATION
To: INTERCALL, INC.; INTRADO INC.; WEST CORPORATION; WEST DIRECT, LLC; WEST NOTIFICATIONS GROUP, INC.
Reel/Frame 062201/0960 →
RELEASE OF SECURITY INTEREST Recorded May 1, 2018
From: U.S. BANK NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
Reel/Frame 046046/0547 →
NOTICE OF GRANT OF SECURITY INTEREST IN PATENTS (FIRST LIEN) Recorded Oct 10, 2017
From: WEST INTERACTIVE SERVICES CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 044169/0017 →
SECURITY INTEREST Recorded Jun 20, 2016
From: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
To: U.S. BANK NATIONAL ASSOCIATION
Reel/Frame 039093/0944 →
CHANGE OF NAME Recorded Jun 13, 2016
From: WEST NOTIFICATIONS, INC.
To: WEST INTERACTIVE SERVICES CORPORATION
Reel/Frame 038893/0203 →
CHANGE OF NAME Recorded Mar 6, 2013
From: TELEVOX SOFTWARE, INCORPORATED
To: WEST NOTIFICATIONS, INC.
Reel/Frame 029932/0885 →
MERGER Recorded Mar 5, 2013
From: TWENTY FIRST CENTURY COMMUNICATIONS, INC.; WEST NOTIFICATIONS GROUP, INC.
To: TELEVOX SOFTWARE, INCORPORATED
Reel/Frame 029922/0302 →
SECURITY AGREEMENT Recorded Apr 16, 2010
From: INTERCALL, INC.; INTRADO, INC.; WEST CORPORATION; WEST DIRECT, LLC; WEST NOTIFICATIONS GROUP, INC.
To: WACHOVIA BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 024244/0216 →
CHANGE OF NAME Recorded Apr 4, 2007
From: CENTERPOST COMMUNICATIONS, INC.
To: WEST NOTIFICATIONS GROUP, INC.
Reel/Frame 019110/0530 →