IP Library Granted Patent US 8,009,808
Granted Patent B2
US 8,009,808 · App. 11/538,861 · Granted Aug 30, 2011

System and method for maintaining a translations database to effect call control at a remote terminal

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Quick Facts
Patent No.
US 8,009,808
App. No.
11/538,861
Granted
Aug 30, 2011
Kind
B2
Abstract

A call control system comprising a control module, a translations database and a switching fabric are connected to a trunk group between a remote terminal and its controlling local switching office. The call control system monitors control signals from the switching office on the trunk. In the event of loss of control signals, the call control system intercepts requests for service, etc. from a calling telephone connected to the remote terminal and performs a look up in the translation database. If the call can be completed without the controlling switching office the call is looped back to the remote terminal. The translation database is maintained by a remote terminal OA&M interface that receives change orders from the local exchange carrier. The remote terminal OA&M interface forwards relevant changes to the call control system's translation database.

Claims (8)

1. A remote terminal office administration and maintenance (OA&M) system for maintaining a call control translations database at a call control system synchronized with a local switching office translations database comprising:

a communications interface coupled with an OA&M line to the local switching office and configured to monitor received OA&M data on the OA&M line and coupled to communicate with the call control system;

a database configured to keep stored OA&M data regarding each line served by the call control system; and

a controller coupled with the communications interface and with the database and configured to receive the received OA&M data from the communications interface and compare the received OA&M data with the stored OA&M data the controller and the database cooperating to save changes in the stored OA&M data regarding each line served by the call control system in the database as the received OA&M data is delivered to the local switching office.

2. A remote terminal OA&M system in accordance with claim 1 wherein the communications interface is configured to monitor received OA&M data on a plurality of OA&M lines.

3. A remote terminal OA&M system in accordance with claim 1 wherein the communications interface is configured to communication with a plurality of switch proxies.

4. A remote terminal OA&M system in accordance with claim 1 wherein the database is configured to save the stored OA&M data regarding each line served by a plurality of switch proxies.

5. A remote terminal OA&M system in accordance with claim 1 wherein the communications interface comprises a first communications interface configured to monitor received OA&M data on the OA&M line and a second communications interface configured to communication with one or more call control systems.

Assignments (10)
RELEASE OF SECURITY INTEREST Recorded Jan 31, 2023
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS AGENT
To: INTRADO LIFE & SAFETY, INC. (F/K/A WEST SAFETY SERVICES, INC.)
Reel/Frame 062544/0178 →
SECURITY INTEREST Recorded Jan 31, 2023
From: INTRADO LIFE & SAFETY, INC.
To: ROYAL BANK OF CANADA, AS COLLATERAL AGENT
Reel/Frame 062596/0780 →
CHANGE OF NAME Recorded Dec 23, 2022
From: WEST SAFETY SERVICES, INC.
To: INTRADO LIFE & SAFETY, INC.
Reel/Frame 062214/0561 →
RELEASE OF SECURITY INTEREST Recorded Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS SUCCESSOR TO WACHOVIA BANK, NATIONAL ASSOCIATION
To: INTERCALL, INC.; INTRADO INC.; WEST CORPORATION; WEST DIRECT, LLC; WEST NOTIFICATIONS GROUP, INC.
Reel/Frame 062201/0960 →
RELEASE OF SECURITY INTEREST Recorded May 1, 2018
From: U.S. BANK NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
Reel/Frame 046046/0547 →
NOTICE OF GRANT OF SECURITY INTEREST IN PATENTS (FIRST LIEN) Recorded Oct 10, 2017
From: WEST SAFETY SERVICES, INC.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 044217/0259 →
SECURITY INTEREST Recorded Jun 20, 2016
From: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
To: U.S. BANK NATIONAL ASSOCIATION
Reel/Frame 039093/0944 →
MERGER AND CHANGE OF NAME Recorded Jun 10, 2016
From: INTRADO INFORMATION SYSTEMS HOLDINGS, INC; INTRADO INC.; INTRADO INC.
To: WEST SAFETY SERVICES, INC.
Reel/Frame 038874/0228 →
SECURITY AGREEMENT Recorded Apr 16, 2010
From: INTERCALL, INC.; INTRADO, INC.; WEST CORPORATION; WEST DIRECT, LLC; WEST NOTIFICATIONS GROUP, INC.
To: WACHOVIA BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 024244/0216 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jan 23, 2007
From: MONTOYA, ALEX
To: INTRADO INC.
Reel/Frame 018790/0015 →