Automated relevant subject matter detection
One example method of operation may include identifying a content thread in a content sharing forum, assigning a bot to process messages of the content thread, identifying, via the bot, a question message, parsing the question message content to identify topics of interest, processing the messages of the content thread to identify response information related to the question message, determining the response information to the question message requires third party information, and transmitting a request, with the question message content, to one or more other bots operating in other content sharing forums.
1. A method comprising:
identifying, by a bot of a first content sharing forum, a content thread in the first content sharing forum;
identifying, by the bot, a question message posted in the content thread as having an outstanding response;
parsing, by the bot, the question message content to identify a topic of interest;
identifying, by the bot, information related to the question message from other messages of the content thread;
identifying, by the bot, that the related information cannot be found in a cache associated with the bot;
in response to the identifying that the related information cannot be found in a cache, transmitting, by the bot and via a secure channel, a request for a response to the question message to one or more other bots within one or more different content sharing forums that are different than the first content sharing forum;
receiving, via the bot, one or more responses from the one or more other bots with results posted within the one or more different content sharing forums;
identifying a response from among the one or more responses which includes a more relevant result from a different content sharing forum than the identified information from the content thread in the first content sharing forum; and
posting, by the bot, a message to the first content sharing forum with the more relevant result from the different content sharing forum.
2. The method of claim 1 , wherein the identifying the related information further comprises:
performing natural language processing on content of the content thread;
creating indexed topics based on the natural language processing;
storing the indexed topics in a database; and
retrieving the indexed topics from the database.
3. The method of claim 2 , wherein the indexed topics stored in the database were provided from the bot and the one or more other bots.
4. The method of claim 3 , wherein the retrieving the indexed topics from the database further comprises:
retrieving one or more indexed topics associated with the first content sharing forum prior to retrieving any indexed topics associated with the one or more different content sharing forums.
5. The method of claim 1 , wherein the response further comprises a link to one or more messages in the one or more different content sharing forums, and
wherein the method further comprises:
posting the link in a new message in the first content sharing forum.
6. A hardware-implemented bot of a first content sharing forum, the hardware-implemented bot comprising:
a processor configured to:
identify a content thread in the content sharing forum;
identify a question message posted in the content thread as having an outstanding response;
parse the question message content to identify a topic of interest;
identify response information related to the question message from other messages of the content thread;
identify that the response information cannot be found in a cache associated with the bot;
in response to the identification that the related information cannot be found in a cache, transmit, via a secure channel, a request for a response to the question message to one or more other bots within one or more different content sharing forums that are different than the first content sharing forum;
receive, via the bot, one or more responses from the one or more other bots with results posted within the one or more different content sharing forums;
identify a response from among the one or more responses which includes a more relevant result from a different content sharing forum than the identified information from the content thread in the first content sharing forum; and
post a message to the first content sharing forum with the more relevant result from the different content sharing forum.
7. The apparatus of claim 6 , wherein, when the processor is configured to identify the response information, the processor is further configured to:
perform natural language processing on content of the content thread;
create indexed topics based on the natural language processing;
store the indexed topics in a database; and
retrieve the indexed topics from the database.
8. The apparatus of claim 7 , wherein the indexed topics stored in the database were provided from the bot and the one or more other bots.
9. The apparatus of claim 8 , wherein, when the processor is configured to retrieve the indexed topics from the database, the processor is further configured to:
retrieve one or more indexed topics associated with the first content sharing forum prior to retrieving any indexed topics associated with the one or more different content sharing forums.
10. The apparatus of claim 6 , wherein the response further comprises a link to one or more messages in the one or more different content sharing forums, and
wherein the processor is further configured to:
post the link in a new message in the first content sharing forum.
11. A non-transitory computer readable storage medium configured to store one or more instructions that, when executed by a processor of a bot of a first content sharing forum, cause the processor to perform:
identifying a content thread in the content sharing forum;
identifying a question message posted in the content thread as having an outstanding response;
parsing the question message content to identify a topic of interest;
identifying response information related to the question message from other messages of the content thread;
identifying that the response information cannot be found in a cache associated with the bot; and
in response to the identifying that the related information cannot be found in a cache, transmitting, via a secure channel, a request for a response to the question message to one or more other bots within one or more different content sharing forums that are different than the first content sharing forum;
receiving, via the bot, one or more responses from the one or more other bots with results posted within the one or more different content sharing forums;
identifying a response from among the one or more responses which includes a more relevant result from a different content sharing forum than the identified information from the content thread in the first content sharing forum; and
posting a message to the first content sharing forum with the more relevant result from the different content sharing forum.
12. The non-transitory computer readable storage medium of claim 11 , wherein the identifying the response information further comprises:
performing natural language processing on content of the content thread;
creating indexed topics based on the natural language processing;
storing the indexed topics in a database; and
retrieving the indexed topics from the database.
13. The non-transitory computer readable storage medium of claim 12 , wherein the indexed topics stored in the database were provided from the bot and the one or more other bots.
14. The non-transitory computer readable storage medium of claim 13 , wherein the retrieving the indexed topics from the database further comprises:
retrieving one or more indexed topics associated with the first content sharing forum prior to retrieving any indexed topics associated with the one or more different content sharing forums.