Captioned telephone service
A method of operating a captioned telephone call in which an assisted user is connected by a captioned telephone device which is connected both by one line to a remote user and a second line to a relay providing captioning for a conversation, the method comprising the steps of, when a call is received at the captioned telephone device on the first line, the captioned telephone device calling the relay on the second line to initiate captioning service set up prior to the call being answered, after the call is answered, the captioned telephone device passing spoken words received on the first telephone line to the second telephone line and the captioning service then providing captioning to the captioned telephone device of the spoken words transmitted on the second telephone line.
1. A method of operating a captioned telephone call in which an assisted user is connected by a captioned telephone device which is connected both by a first line to a remote user and a second line to a relay providing captioning for a conversation, the method comprising the steps of:
when a call is received at the captioned telephone device on the first line, the captioned telephone device calling the relay on the second line to initiate captioning service set up prior to the call being answered;
after the call is answered, the captioned telephone device passing spoken words received on the first line to the second line; and
the captioning service then providing text captions of the spoken words back to the captioned telephone device on the second line.
2. The method of claim 1 wherein the lines are telephone lines.
3. The method of claim 1 wherein the lines are network lines and communication there over is via IP protocol.
4. The method of claim 1 wherein the lines are internet connections and communication there over is via IP protocol.
5. The method of claim 1 wherein the step of calling the relay includes establishing an interconnection to the relay and waiting until after the call is answered to link the call to an assigned call assistant.