Method and system for for reconstructing a session by integrating metadata and data of a session
View Patent ↗A system and method for reconstructing a session. A method may include receiving audio and metadata packets related to a session. Audio data may be recorded and metadata information may be extracted from the metadata packets and stored in association with the audio data. A session may be reconstructed by simultaneously replaying the audio data and presenting a visual representation of the metadata.
1. A computer-implemented method of reconstructing a session, the method comprising:
receiving one or more audio packets and one or more session initiation protocol (SIP) messages related to a request for assistance (RFA) session;
recording audio data included in the audio packets;
extracting location information from presence information within a SIP message and storing the location information in association with the audio data; and
reconstructing the RFA session by simultaneously replaying audio data and presenting a visual representation of the location information, wherein reconstructing the RFA session comprises dynamically updating the visual representation of a location of a caller in accordance with a progress of the RFA session.
2. The method of claim 1 , wherein the one or more audio packets are real time protocol (RTP) packets.
3. The method of claim 1 , wherein the one or more audio packets are received from an emergency services internet protocol network (ESInet).
4. The method of claim 1 , wherein the one or more audio packets are received over a first network connection and the one or more SIP messages are received over a second network connection.
5. The method of claim 1 , wherein the one or more SIP messages include a presence information data format location object (PIDF-LO) and wherein presenting a visual representation of location information comprises indicating a location of a caller associated with the RFA session on a map.
6. The method of claim 1 , wherein receiving the one or more audio packets and one or more SIP messages is performed in a public safety answer point (PSAP).
7. The method of claim 1 , wherein storing the location information in association with the audio data is such that stored location information is correlated in time with recorded audio data.
8. A system for reconstructing a session, the system comprising:
a storage system to store audio data related to a request for assistance (RFA) session;
a controller to:
receive one or more SIP messages related to the RFA session,
extract location information from presence information within a SIP message, and
cause storage of the location information in association with the audio data; and
a computer to receive the audio data and the location information and to reconstruct the RFA session by simultaneously replaying audio data and presenting a visual representation of the location information, wherein the computer is to reconstruct the RFA session by dynamically updating the visual representation of a location of a caller in accordance with a progress of the RFA session.
9. The system of claim 8 , wherein the audio data is extracted from real time protocol (RTP) packets.
10. The system of claim 8 , wherein the audio data is received from an emergency services internet protocol network (ESInet).
11. The system of claim 8 , wherein the audio data is received over a first network connection and the SIP messages are received over a second network connection.
12. The system of claim 8 , wherein the SIP messages include a presence information data format location object (PIDF-LO) and wherein presenting a visual representation of the location information comprises indicating a location of a caller associated with the RFA session on a map.
13. The system of claim 8 , wherein the storage system and controller are located in a public safety answer point (PSAP).
14. The system of claim 8 , wherein the controller is to cause storage of the location information such that stored location information is correlated in time with stored audio data.