Method and apparatus for temporal speech scoring
View Patent ↗A method and apparatus for speech analysis, comprising detecting an at least one temporal characteristic of an at least one speech of an at least one speaker, and deducing an at least one quantitative score from the at least one temporal characteristic, where the at least one quantitative score indicates an at least one extent of an at least one behavioral aspect of the at least one speaker.
1. A method for speech analysis, comprising
receiving at a computerized apparatus comprising a processor and memory, a signal of a verbal interaction between speakers;
analyzing by the computerized apparatus temporal characteristics of speech of the speakers of the verbal interaction to detect behavioral aspects including: emotional behavior of the speakers, dialog behavior of the speakers and a measure of accent disparity between the accents of the speakers to each other or to a native accent of the verbal interaction language; and
deducing quantitative scores for the behavioral aspects of the speakers for a plurality of time intervals;
determining a classification for the verbal interaction based on the quantitative scores.
2. The method for speech analysis according to claim 1 , wherein the quantitative scores indicates an extent of behavioral aspects of each speaker.
3. The method for speech analysis according to claim 2 , wherein the quantitative scores comprises a plurality of quantitative scores indicating, correspondingly, a plurality of extents of a plurality of behavioral aspects of each speaker.
4. The method for speech analysis according to claim 1 , wherein the speech of speakers comprises, correspondingly, a plurality of speeches of a plurality of speakers.
5. The method for speech analysis according to claim 4 , wherein the quantitative scores indicates an extent of a behavioral aspect of a first speaker with respect to a behavioral aspect of a second speaker.
6. The method for speech analysis according to claim 5 , wherein the quantitative scores comprises a plurality of scores indicating, correspondingly, a plurality of extents of a plurality of behavioral aspects of the first speaker.
7. The method for speech analysis according to claim 5 , wherein the quantitative scores comprises a plurality of scores indicating, correspondingly, a plurality of extents of a plurality of behavioral aspects of the first speaker with respect to the second speaker.
8. The method for speech analysis according to claim 1 , wherein the temporal characteristics are matched with reference patterns, thereby providing an at least one quantitative score respective to a correlation between the temporal characteristics and the reference patterns.
9. The method for speech analysis according to claim 8 , wherein the temporal characteristics are matched with a plurality of reference patterns, thereby providing a plurality of quantitative scores respective to correlations between the plurality of the temporal characteristics and the plurality of the reference patterns.
10. The method for speech analysis according to claim 8 , wherein the reference patterns represents behavioral aspect as reflected in temporal characteristics of a verbal interaction.
11. The method for speech analysis according to claim 2 , wherein the behavioral aspects comprises behavioral aspects of a one speaker with respect to another speaker.
12. The method for speech analysis according to claim 1 , wherein the quantitative scores are used for determining an intervention in the verbal interaction.
13. The method for speech analysis according to claim 12 , wherein the intervention is performed by an additional person.
14. The method for speech analysis according to claim 13 , wherein the additional person is a supervisor of one of the speakers.
15. The method for speech analysis according to claim 12 , wherein the intervention is invoked automatically.
16. The method for speech analysis according to claim 12 , wherein the intervention is indicated automatically by a visual effect displayed to one of the speakers.
17. The method for managing a verbal interaction according to claim 12 , wherein the intervening comprises at least one of: replacing a speaker, participating in the verbal interaction by an additional speaker, halting the verbal interaction, or any combination thereof.
18. A system for speech analysis, comprising:
a computerized apparatus comprising a processor and memory operable to:
receive a signal of a verbal interaction between speakers;
analyze temporal characteristics of speech of the speakers of the verbal interaction to detect behavioral aspects including: emotional behavior of the speakers, dialog behavior of the speakers and a measure of accent disparity between the accents of the speakers to each other or to a native accent of the verbal interaction language; and
deduce quantitative scores for the behavioral aspects of the speakers for a plurality of time intervals;
determine a classification for the verbal interaction based on the quantitative scores.
19. The system for speech analysis according to claim 18 , further comprising an apparatus for voice capturing.
20. The system for speech analysis according to claim 18 , further comprising a voice source apparatus.
21. The system for speech analysis according to claim 18 , wherein the computerized apparatus comprises a plurality of computerized apparatus.