IP Library › Granted Patent US 8,509,726
Granted Patent B2
US 8,509,726 · App. 13/232,348 · Granted Aug 13, 2013

Troubleshooting link and protocol in a wireless network

Inventors: Timothy S. Olson (San Jose, CA); Jeevan Shashikant Patil (San Jose, CA); David Sheldon Stephenson (San Jose, CA); Robert B. O'Hara, Jr. (Santa Clara, CA)
Assignee: Cisco Technology, Inc.
View Patent ↗
Loading inventors, assignments & file history…
Monitor This Case
Get email alerts when status or documents change.
Order Certified Copies
Most orders are placed with the USPTO same day — all within 24 business hours.
Order via The Patent Place →
Pre-filled with this patent's details
Quick Facts
Patent No.
US 8,509,726
App. No.
13/232,348
Granted
Aug 13, 2013
Kind
B2
Abstract

Methods, apparatuses, and systems directed to facilitating troubleshooting wireless connectivity issues in a wireless network. In accordance with one embodiment of the present invention, either a diagnostic supplicant in the wireless client or a diagnostic manager initiates a troubleshooting protocol between the diagnostic supplicant and the diagnostic manager over a diagnostic link in response to one or more events. In one embodiment, after the diagnostic supplicant establishes a link to a diagnostic manager via a diagnostic link, the diagnostic supplicant generates and transmits a problem report to the diagnostic manager. The problem report initiates a troubleshooting protocol between the diagnostic manager and the diagnostic supplicant.

Claims (21)

1. A wireless access point comprising:

one or more processors;

a memory;

a wireless network interface;

a wireless access point application, physically stored in the memory, comprising instructions operable to cause the one or more processors and the wireless access point to

establish a diagnostic link between a diagnostic supplicant of a wireless client and a diagnostic manager in response to a failed attempt by the wireless client to establish connectivity to a wireless network;

advertise one or more access parameters of the diagnostic link; and

forward messages between the diagnostic supplicant and the diagnostic manager.

2. The wireless access point of claim 1 wherein the one or more access parameters are included in wireless management frames transmitted by the wireless access point.

3. The wireless access point of claim 1 wherein the one or more access parameters comprise one or more of a service set identifier (SSID), a basic service set identifier (BSSID), and an IP address.

4. The wireless access point of claim 1 wherein the diagnostic link is implemented as a dedicated RF channel configured with one or more of increased transmit power and a lowered data rate.

5. In a wireless access point, a method comprising:

establishing a diagnostic link between a diagnostic supplicant of a wireless client and a diagnostic manager in response to a failed attempt by the wireless client to establish connectivity to a wireless network;

advertising one or more access parameters of the diagnostic link in wireless management frames; and

forwarding messages between the diagnostic supplicant and the diagnostic manager.

6. The method of claim 5 wherein the one or more access parameters comprise one or more of a service set identifier (SSID), a basic service set identifier (BSSID), and an IP address.

7. The method of claim 5 wherein the diagnostic link is implemented as a dedicated RF channel configured with one or more of increased transmit power and a lowered data rate.

8. A wireless access point comprising:

means for establishing a diagnostic link between a diagnostic supplicant of a wireless client and a diagnostic manager in response to a failed attempt by the wireless client to establish connectivity to a wireless network;

means for advertising one or more access parameters of the diagnostic link in wireless management frames; and

means for forwarding messages between the diagnostic supplicant and the diagnostic manager.

Continuity (2)
Division 11356488 · Feb 17, 2006
Related Publication 20120002553A1 · Jan 5, 2012