IP Library Patent Application 13270615
Patent Application
App. No. 13/270,615

Method and Tool to Assess the Vitality of Technical Communities of Practice

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Quick Facts
Patent No.
US None
App. No.
13/270,615
Abstract

A system and method is provided for assessing a technical community. A plurality of characteristics that each describe an aspect of the technical community may be retrieved. An interface that displays the plurality of characteristics as queries to be answered by a member of the technical community may be generated. An input for each characteristic may be received, wherein each input comprises a quantitative input that provides a qualitative opinion of the member of the technical community for a corresponding characteristic. A score based on at least one input may be generated. The score may provide the assessment of the technical community.

Claims (57)

1 . A method of assessing a technical community, the method comprising:

retrieving, by a processor, a plurality of characteristics that each describe an aspect of the technical community, the technical community comprising a group of members that share expertise regarding a technical subject, wherein the plurality of characteristics are collectively used to assess the technical community;

generating, by the processor, an interface that displays the plurality of characteristics as queries to be answered by a member of the technical community;

receiving, by the processor, an input for each characteristic, wherein each input comprises a quantitative input that provides a qualitative opinion of the member of the technical community for a corresponding characteristic; and

generating, by the processor, a score based on at least one input, wherein the score provides the assessment of the technical community.

2 . The method of claim 1 , wherein the score comprises a characteristic score for each characteristic, wherein the characteristic score is based on the input associated with each characteristic.

3 . The method of claim 2 , further comprising:

assigning a weight to each of the plurality of characteristics, wherein the characteristic score is based on the weight.

4 . The method of claim 3 , further comprising:

assigning a numerical value to each category of a plurality of categories, the numerical value corresponding to the quantitative input;

wherein receiving the input further comprising:

receiving a selection of the numerical value associated with at least one category, wherein the characteristic score is generated based on the weight and the numerical value.

5 . The method of claim 1 , wherein the score comprises a category score based on a collection of each of the inputs, wherein the category score indicates an overall state of the technical community.

6 . The method of claim 1 , wherein the plurality of characteristics are grouped into one or more groups, the method further comprising:

generating a group score based on each score for characteristics in a group, wherein the group score provides an assessment of the technical community based on the group.

7 . The method of claim 1 , further comprising:

determining whether the technical community is performing well, is satisfactory, needs repurposing or should be retired based on the score.

8 . The method of claim 1 , wherein generating an interface further comprising:

generating an interface that displays each characteristic in a multiple-choice answer format, each multiple choice answer representative of the quantitative input.

9 . The method of claim 8 , wherein the interface displays a description of each multiple-choice answer, the description describing the qualitative opinion of the member.

10 . The method of claim 1 , wherein generating an interface further comprising:

generating a tabular representation that displays the plurality of characteristics.

11 . A system of assessing a technical community, the system comprising one or more processors configured to:

retrieve a plurality of characteristics that each describe an aspect of the technical community, the technical community comprising a group of members that share expertise regarding a technical subject, wherein the plurality of characteristics are collectively used to assess the technical community;

generate an interface that displays the plurality of characteristics as queries to be answered by a member of the technical community;

receive an input for each characteristic, wherein each input comprises a quantitative input that provides a qualitative opinion of the member of the technical community for a corresponding characteristic; and

generate a score based on at least one input, wherein the score provides the assessment of the technical community.

12 . The system of claim 11 , wherein the score comprises a characteristic score for each characteristic, wherein the characteristic score is based on the input associated with each characteristic.

13 . The system of claim 12 , wherein the one or more processors are further configured to:

assign a weight to each of the plurality of characteristics, wherein the characteristic score is based on the weight.

14 . The system of claim 13 , wherein the one or more processors are further configured to:

assign a numerical value to each category of a plurality of categories, the numerical value corresponding to the quantitative input;

wherein the processors configured to receive the input are further configured to:

receive a selection of the numerical value associated with at least one category, wherein the characteristic score is generated based on the weight and the numerical value.

15 . The system of claim 11 , wherein score comprises a category score based on a collection of each of the inputs, wherein the category score indicates an overall state of the technical community.

16 . The system of claim 11 , wherein the plurality of characteristics are grouped into one or more groups, the one or more processors further configured to:

generate a group score based on each score for characteristics in a group, wherein the group score provides an assessment of the technical community based on the group.

17 . The system of claim 11 , wherein the one or more processors are further configured to:

determine whether the technical community is performing well, is satisfactory, needs repurposing or should be retired based on the score.

18 . The system of claim 11 , wherein the one or more processors configured to generate an interface are further configured to:

generate an interface that displays each characteristic in a multiple-choice answer format, each multiple choice answer representative of the quantitative input.

19 . The system of claim 18 , wherein the interface displays a description of each multiple-choice answer, the description describing the qualitative opinion of the member.

20 . A tangible computer-readable storage medium having one or more computer-readable instructions thereon which when executed by one or more processors cause the one or more processors to:

retrieve a plurality of characteristics that each describe an aspect of the technical community, the technical community comprising a group of members that share expertise regarding a technical subject, wherein the plurality of characteristics are collectively used to assess the technical community;

generate an interface that displays the plurality of characteristics as queries to be answered by a member of the technical community;

receive an input for each characteristic, wherein each input comprises a quantitative input that provides a qualitative opinion of the member of the technical community for a corresponding characteristic; and

generate a score based on at least one input, wherein the score provides the assessment of the technical community.

21 . The tangible computer-readable storage medium of claim 20 , wherein the score comprises a characteristic score for each characteristic, wherein the characteristic score is based on the input associated with each characteristic.

22 . The tangible computer-readable storage medium of claim 21 , wherein the one or more instructions further cause the one or more processors to:

assign a weight to each of the plurality of characteristics, wherein the characteristic score is based on the weight.

23 . The tangible computer-readable storage medium of claim 22 , wherein the one or more instructions further cause the one or more processors to:

assign a numerical value to each category of a plurality of categories, the numerical value corresponding to the quantitative input;

wherein the instructions causing the processors to receive the input further cause the one processors to:

receive a selection of the numerical value associated with at least one category, wherein the characteristic score is generated based on the weight and the numerical value.

24 . The tangible computer-readable storage medium of claim 20 , wherein the score comprises a category score based on a collection of each of the inputs, wherein the category score indicates an overall state of the technical community.

25 . The tangible computer-readable storage medium of claim 20 , wherein the plurality of characteristics are grouped into one or more groups, wherein the one or more instructions further cause the processors to:

generate a group score based on each score for characteristics in a group, wherein the group score provides an assessment of the technical community based on the group.

Assignments (2)
MERGER Recorded Sep 27, 2013
From: COMPUTER ASSOCIATES THINK, INC.
To: CA, INC.
Reel/Frame 031294/0495 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Oct 11, 2011
From: STRONG, MARGARET A.; HUGHES, WENDY K.; GERSON, SHANE D.
To: COMPUTER ASSOCIATES THINK, INC.
Reel/Frame 027043/0490 →