Background investigation management service
View Patent ↗A web based software system generally designed for processing pre-employment background investigations is described. The software system allows an organization the ability to create and customize electronic documents to be sent to their applicants to complete via the web based software system, and returned in the same fashion. The subject matter turns much of a common pre-employment background investigation electronic, so that fewer hardcopy documents are necessary, thus creating more efficient management of individual background investigations.
1. A method for a computing device with a processor and a system memory to assist an investigator in conducting a background investigation of an applicant for a position within a first organization, comprising the steps of:
receiving program data identifying the applicant, the position, the first organization, and the investigator;
storing a new applicant entry in the system memory, the new applicant entry associated with the program data identifying the applicant, the position, the first organization, and the investigator;
transmitting an applicant hyperlink to an applicant email address associated with the applicant, the applicant hyperlink for viewing an applicant set of electronic documents;
receiving an applicant electronic response with program data regarding a first reference, wherein the first reference is a first person likely to have information regarding the applicant, the program data including a first reference email address associated with the first reference;
determining a reference class of the first reference based on the program data regarding the first reference;
selecting a first reference set of electronic documents based on the reference class of the first reference; transmitting a first reference hyperlink to the first reference email address, the first reference hyperlink for viewing the first reference set of electronic documents associated with the position;
receiving a first reference electronic response to the first reference set of electronic documents from the first reference;
storing the first reference electronic response in the system memory, associating the first reference electronic response with the new applicant entry; and
obtaining an applicant residential address from the applicant electronic response;
generating a suggested reference list of one or more law enforcement agencies and/or courts within a pre-defined radius around the applicant residential address; and
presenting the suggested reference list to the investigator.
2. The method of claim 1 , further comprising the steps of:
searching for a previous applicant entry in the system memory associated with the applicant and a second organization different from the first organization, the previous applicant entry having program data regarding the applicant and a previous background investigation conducted on the applicant by the second organization for a previous position in the second organization; and
sending program data from the previous applicant entry to the investigator.
3. The method of claim 1 , further comprising the steps of:
presenting to the investigator, prior to transmitting the applicant hyperlink for viewing the applicant set of electronic documents, an option of changing one or more documents in the applicant set of electronic documents.
4. The method of claim 1 , wherein one document of the applicant set of electronic documents is an inter-active questionnaire in which a next question presented to the reference is based on a response to a prior question.
5. A non-transitory computer-readable medium having stored thereon instructions which, when executed by a processor of a computing device with a system memory, cause the computing device to perform the steps of a method to assist an investigator in conducting a background investigation of an applicant for a position within a first organization, the steps of the method comprising:
receiving program data identifying the applicant, the position, the first organization, and the investigator;
storing a new applicant entry in the system memory, the new applicant entry associated with the program data identifying the applicant, the position, the first organization, and the investigator;
transmitting an applicant hyperlink to an applicant email address associated with the applicant, the applicant hyperlink for viewing an applicant set of electronic documents;
receiving an applicant electronic response with program data regarding a first reference, wherein the first reference is a first person likely to have information regarding the applicant, the program data including a first reference email address associated with the first reference;
determining a reference class of the first reference based on the program data regarding the first reference;
selecting a first reference set of electronic documents based on the reference class of the first reference;
transmitting a first reference hyperlink to the first reference email address, the first reference hyperlink for viewing the first reference set of electronic documents associated with the position;
receiving a first reference electronic response to the first reference set of electronic documents from the first reference;
storing the first reference electronic response in the system memory, associating the first reference electronic response with the new applicant entry; and
obtaining an applicant residential address from the applicant electronic response;
generating a suggested reference list of one or more law enforcement agencies and/or courts within a pre-defined radius around the applicant residential address; and
presenting the suggested reference list to the investigator.
6. The non-transitory computer-readable medium of claim 5 , having stored thereon additional instructions which, when executed by the processor of the computing device, cause the computing device to perform the step of:
searching for a previous applicant entry in the system memory associated with the applicant and a second organization different from the first organization, the previous applicant entry having program data regarding the applicant and a previous background investigation conducted on the applicant by the second organization for a previous position in the second organization; and
sending program data from the previous applicant entry to the investigator.
7. The non-transitory computer-readable medium of claim 5 , having stored thereon additional instructions which, when executed by the processor of the computing device, cause the computing device to perform the steps of:
presenting to the investigator, prior to transmitting the applicant hyperlink for viewing the applicant set of electronic documents, an option of changing one or more documents in the applicant set of electronic documents.
8. The non-transitory computer-readable medium of claim 5 ,
wherein one document of the applicant set of electronic documents is an inter-active questionnaire in which a next question presented to the reference is based on a response to a prior question.
9. A computing device configured to assist an investigator in conducting a background investigation of an applicant for a position within a first organization, comprising:
a processor; and
a system memory, the system memory having instruction stored therein that when executed by the processor, cause the computing device to perform the steps of:
receiving program data identifying the applicant, the position, the first organization, and the investigator;
storing a new applicant entry in the system memory, the new applicant entry associated with the program data identifying the applicant, the position, the first organization, and the investigator;
transmitting an applicant hyperlink to an applicant email address associated with the applicant, the applicant hyperlink for viewing an applicant set of electronic documents;
receiving an applicant electronic response with program data regarding a first reference, wherein the first reference is a first person likely to have information regarding the applicant, the program data including a first reference email address associated with the first reference;
determining a reference class of the first reference based on the program data regarding the first reference;
selecting a first reference set of electronic documents based on the reference class of the first reference;
transmitting a first reference hyperlink to the first reference email address, the first reference hyperlink for viewing the first reference set of electronic documents associated with the position;
receiving a first reference electronic response to the first reference set of electronic documents from the first reference;
storing the first reference electronic response in the system memory, associating the first reference electronic response with the new applicant entry; and
obtaining an applicant residential address from the applicant electronic response;
generating a suggested reference list of one or more law enforcement agencies and/or courts within a pre-defined radius around the applicant residential address; and
presenting the suggested reference list to the investigator.
10. The computing device of claim 9 , further comprising additional instructions stored in the system memory which, when executed by the processor of the computing device, cause the computing device to perform the step of:
searching for a previous applicant entry in the system memory associated with the applicant and a second organization different from the first organization, the previous applicant entry having program data regarding the applicant and a previous background investigation conducted on the applicant by the second organization for a previous position in the second organization; and
sending program data from the previous applicant entry to the investigator.
11. The computing device of claim 9 , further comprising additional instructions stored in the system memory which, when executed by the processor of the computing device, cause the computing device to perform the step of:
presenting to the investigator, prior to transmitting the applicant hyperlink for viewing the applicant set of electronic documents, an option of changing one or more documents in the applicant set of electronic documents.
12. The computing device of claim 9 ,
wherein one document of the applicant set of electronic documents is an inter-active questionnaire in which a next question presented to the reference is based on a response to a prior question.
13. The computing device of claim 9 , further comprising additional instructions stored in the system memory which, when executed by the processor of the computing device, cause the computing device to perform the step of:
creating a plurality of questionnaires each being a member of at least one class of a plurality of classes of questionnaires, each class being related to a type of reference; and
including a first questionnaire of the plurality of questionnaires in the first reference set of electronic documents, the first questionnaire in one of the plurality of classes that is related to the type of the first reference.
14. The computing device of claim 13 , further comprising additional instructions stored in the system memory which, when executed by the processor of the computing device, cause the computing device to perform the step of:
receiving instructions from the investigator to edit one of the questionnaires.