IP Library Granted Patent US 8,423,310
Granted Patent B2
US 8,423,310 · App. 13/526,016 · Granted Apr 16, 2013

Methods, systems, and computer-readable media for facility integrity testing

Inventors: Anthony Scott Dobbins (Rainbow City, AL); Murray E. Nuckols (Birmingham, AL); Linda A. Stephens (Riverside, AL)
Assignee: AT&T Intellectual Property I, L.P.
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Quick Facts
Patent No.
US 8,423,310
App. No.
13/526,016
Granted
Apr 16, 2013
Kind
B2
Abstract

Methods, systems, and computer-readable media provide for facility integrity testing. According to embodiments, a method for populating a watch list with circuits of a communications network to be monitored for repeat failures is provided. According to the method, a trouble ticket associated with one of the circuits and a trouble code and analysis code (TC/AC) combination associated with the trouble ticket is retrieved. Whether the trouble ticket meets a watch list criterion is determined. In response to determining that the trouble ticket meets the watch list criterion, the trouble ticket and the TC/AC combination are added to the watch list.

Claims (40)

1. A method for populating a watch list with circuits of a communications network to be monitored for repeat failures, comprising:

retrieving a trouble ticket associated with one of the circuits and a trouble code and analysis code combination associated with the trouble ticket;

determining whether the trouble ticket meets a watch list criterion adapted to track repeat circuit failures;

in response to determining that the trouble ticket meets the watch list criterion, adding the trouble ticket and the trouble code and analysis code combination to the watch list; and

determining a performance quality value of the one of the circuits associated with the trouble ticket in the watch list; and

determining a failure at a copper plant based on the performance quality value.

2. The method of claim 1 , wherein determining whether the trouble ticket meets the watch list criterion comprises determining whether trouble code and analysis code combination meets the watch list criterion.

3. The method of claim 2 , wherein the trouble code and analysis code combination indicates a greater likelihood of the failure at the copper plant due to repeat failures of the circuit.

4. The method of claim 1 , further comprising:

accessing the circuit associated with the trouble ticket in the watch list at a given interval to monitor at least one of problems and a failure at the circuit.

5. The method of claim 1 , wherein the trouble ticket and the trouble code and analysis code combination are retrieved from a work and force administration system.

6. The method of claim 1 , wherein the watch list is a database included within an integrated network controller.

7. The method of claim 1 , wherein the trouble ticket and the trouble code and analysis code combination are maintained on the watch list for a given amount of time.

8. A system for populating a watch list with circuits of a communications network to be monitored for repeat failures, comprising:

a processor; and

a memory coupled to the processor, the memory comprising instructions that, when executed by the processor, cause the processor to perform a method comprising:

retrieving a trouble ticket associated with one of the circuits and a trouble code and analysis code combination associated with the trouble ticket,

determining whether the trouble ticket meets a watch list criterion adapted to track repeat circuit failures,

in response to determining that the trouble ticket meets the watch list criterion, adding the trouble ticket and the trouble code and analysis code combination to the watch list,

determining a performance quality value of the one of the circuits associated with the trouble ticket in the watch list, and

determining a failure at a copper plant based on the performance quality value.

9. The system of claim 8 , wherein determining whether the trouble ticket meets the watch list criterion comprises determining whether trouble code and analysis code combination meets the watch list criterion.

10. The system of claim 9 , wherein the trouble code and analysis code combination indicates a greater likelihood of the failure at the copper plant due to repeat failures of the circuit.

11. The system of claim 8 , wherein the method further comprises:

accessing the circuit associated with the trouble ticket in the watch list at a given interval to monitor at least one of problems and a failure at the circuit.

12. The system of claim 8 , wherein the trouble ticket and the trouble code and analysis code combination are retrieved from a work and force administration system.

13. The system of claim 8 , wherein the watch list is a database included within an integrated network controller.

14. A computer-readable storage medium having instructions stored thereon for execution by a processor to perform a method for populating a watch list with circuits of a communications network to be monitored for repeat failures, the method comprising:

retrieving a trouble ticket associated with one of the circuits and a trouble code and analysis code combination associated with the trouble ticket;

determining whether the trouble ticket meets a watch list criterion adapted to track repeat circuit failures;

in response to determining that the trouble ticket meets the watch list criterion, adding the trouble ticket and the trouble code and analysis code combination to the watch list; and

determining a performance quality value of the one of the circuits associated with the trouble ticket in the watch list; and

determining a failure at a copper plant based on the performance quality value.

15. The computer-readable storage medium of claim 14 , wherein determining whether the trouble ticket meets the watch list criterion comprises determining whether trouble code and analysis code combination meets the watch list criterion.

16. The computer-readable storage medium of claim 15 , wherein the trouble code and analysis code combination indicates a greater likelihood of the failure at the copper plant due to repeat failures of the circuit.

17. The computer-readable storage medium of claim 14 , the method further comprising:

accessing the circuit associated with the trouble ticket in the watch list at a given interval to monitor at least one of problems and a failure at the circuit.

18. The computer-readable storage medium of claim 14 , wherein the trouble ticket and the trouble code and analysis code combination are retrieved from a work and force administration system.

19. The computer-readable storage medium of claim 14 , wherein the watch list is a database included within an integrated network controller.

20. The computer-readable storage medium of claim 14 , wherein the trouble ticket and the trouble code and analysis code combination are maintained on the watch list for a given amount of time.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 19, 2012
From: DOBBINS, ANTHONY SCOTT; NUCKOLS, MURRAY E.; STEPHENS, LINDA A.
To: AT&T BLS INTELLECTUAL PROPERTY, INC.
Reel/Frame 028401/0105 →
Continuity (3)
Continuation 12605820 · Oct 26, 2009
Continuation 11835532 · Aug 8, 2007
Related Publication 20120257728A1 · Oct 11, 2012