Customized Check-in for Event Ticket Network Systems
In one embodiment, a method includes a check-in system at an event receiving an electronic ticket from an attendee's mobile client, identifying the attendee based on the electronic ticket, accessing an associated user profile and event profile, determining customized content based on these profiles, and then transmitting the customized content to the attendee's mobile client.
1 . A method comprising, by one or more processors associated with one or more computing devices:
receiving, at an event check-in system comprising a wireless access terminal, information associated with an electronic ticket for an event, the information being received from a mobile client via the wireless access terminal, the mobile client being in proximity with the wireless access terminal, wherein the information associated with the electronic ticket comprises a ticket identifier;
identifying a user based on the ticket identifier;
accessing a user profile associated with the user and an event profile associated with the event;
determining customized content based on the user profile and the event profile; and
transmitting, by the event check-in system, customized content to the mobile client via the wireless access terminal, wherein the customized content is stored on the mobile client.
2 . The method of claim 1 , wherein the wireless access terminal is a radio-frequency identification system.
3 . The method of claim 1 , wherein the wireless access terminal is a near-field communication system.
4 . The method of claim 1 , wherein determining customized content based on the user profile and the event profile comprises:
accessing purchase-history information associated with the user profile of the user;
accessing one or more purchase offers associated with the event profile of the event:
identifying one or more of the purchase offers that correspond to the purchase-history information associated with the user; and
retrieving customized content based on one or more of the identified purchase offers.
5 . The method of claim 1 , wherein determining customized content based on the user profile and the event profile comprises:
accessing purchase-history information associated with the user profile of the user;
accessing one or more purchase offers associated with the event profile of the event:
generating customized content based on the purchase-history information and one or more of the identified purchase offers.
6 . The method of claim 1 , further comprising:
receiving information related to the user from the mobile client; and
wherein determining customized content is further based on the information related to the user received from the mobile client.
7 . The method of claim 1 , wherein the customized content comprises an advertisement.
8 . The method of claim 1 , wherein the customized content comprises a coupon.
9 . The method of claim 1 , wherein the customized content comprises event information.
10 . The method of claim 1 , wherein the electronic ticket is being used to check-in to the event.
11 . The method of claim 1 , wherein the electronic ticket is being used to check-out of the event.
12 . The method of claim 1 , further comprising:
updating a check-in status of the user to indicate that the user is checked-in.
13 . The method of claim 1 , further comprising:
updating a check-in status of the user to indicate that the user is checked-out.
14 . The method of claim 1 , further comprising:
receiving a name or email address of the user from the mobile client; and
verifying the identity of the user based on the received name or email address.
15 . The method of claim 1 , further comprising:
receiving payment for the electronic ticket; and
transmitting the electronic ticket for the event to the mobile client.
16 . An event check-in system comprising: one or more processors; a wireless access terminal; and a memory coupled to the processors comprising instructions executable by the processors, the processors operable when executing the instructions to:
receive information associated with an electronic ticket for an event, the information being received from a mobile client via the wireless access terminal, the mobile client being in proximity with the wireless access terminal, wherein the information associated with the electronic ticket comprises a ticket identifier;
identify a user based on the ticket identifier;
access a user profile associated with the user and an event profile associated with the event;
determine customized content based on the user profile and the event profile; and
transmit customized content to the mobile client via the wireless access terminal, wherein the customized content is stored on the mobile client.
17 . One or more computer-readable non-transitory storage media embodying software that is operable when executed to:
receive, at an event check-in system comprising a wireless access terminal, information associated with an electronic ticket for an event, the information being received from a mobile client via the wireless access terminal, the mobile client being in proximity with the wireless access terminal, wherein the information associated with the electronic ticket comprises a ticket identifier;
identify a user based on the ticket identifier;
access a user profile associated with the user and an event profile associated with the event;
determine customized content based on the user profile and the event profile; and
transmit, by the event check-in system, customized content to the mobile client via the wireless access terminal, wherein the customized content is stored on the mobile client.