IP Library › Granted Patent US 9,160,865
Granted Patent B2
US 9,160,865 · App. 13/693,206 · Granted Oct 13, 2015

Mobile platform as a delivery mechanism for security capabilities

Inventor: James A. Boone, Jr. (Suwanee, GA)
Assignee: Bank of America Corporation
H04M11/06H04M11/066
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Quick Facts
Patent No.
US 9,160,865
App. No.
13/693,206
Granted
Oct 13, 2015
Kind
B2
Abstract

A system for making a trust determination of a telephone number includes a memory, which stores the telephone number, communicatively coupled to a processor. The processor transmits a request message, which comprises the telephone number and at least two of a telephone porting information request, a call forwarding information request, a telephone switching information request, and a telephone simultaneous ring information request, to a service provider. The processor then receives from the service provider a response message, which includes at least two of a telephone information response, a call forwarding information response, a telephone switching information response, and a telephone simultaneous ring information response. The processor then determines a tampering concern associated with at least one of the responses in the response message and increases an inquiry level based at least upon the determined tampering concern.

Claims (80)

1. A system for making a trust determination of a telephone number, comprising:

a memory operable to store a telephone number; and

a processor communicatively coupled to the memory and operable to:

transmit a request message to a service provider, the request message comprising the telephone number and at least two of the following:

a telephone porting information request, requesting whether the telephone number has been ported from one service provider to another service provider;

a call forwarding information request, requesting whether calls to the telephone number are being forwarded to a different telephone number;

a telephone switching information request, requesting whether telephone hardware associated with the telephone number has been switched to different telephone hardware; and

a telephone simultaneous ring information request, requesting whether calls to the telephone number will ring on another telephone number simultaneously;

receive a response message from the service provider, the response message comprising at least two of the following:

a telephone porting information response associated with the telephone number and responsive to the telephone porting information request;

a call forwarding information response associated with the telephone number and responsive to the call forwarding information request;

a telephone switching information response associated with the telephone number and responsive to the telephone switching information request; and

a telephone simultaneous ring information response associated with the telephone number and responsive to the telephone simultaneous ring information request; and

determine a tampering concern associated with at least one of the telephone porting information response, the call forwarding information response, the telephone switching information response, and the telephone simultaneous ring information response; and

increase an inquiry level based at least upon the tampering concern.

2. The system of claim 1 , wherein:

the telephone porting information request requests whether there is a telephone porting event associated with the telephone number and for a porting date and a porting time associated with the telephone porting event; and

the processor is further operable to compare the porting date and the porting time against a porting threshold.

3. The system of claim 1 , wherein:

the call forwarding information request requests whether there is a call forwarding event associated with the telephone number and for a forwarding date and a forwarding time associated with the call forwarding event; and

the processor is further operable to compare the forwarding date and the forwarding time against a forwarding threshold.

4. The system of claim 1 , wherein:

the telephone switching information request requests whether there is a telephone switching event associated with the telephone number and for a switching date and a switching time associated with the telephone switching event; and

the processor is further operable to compare the switching date and the switching time against a switching threshold.

5. The system of claim 1 , wherein:

the telephone simultaneous ring information request requests whether there is a telephone simultaneous ring event associated with the telephone number and for a simultaneous ring date and a simultaneous ring time associated with the telephone simultaneous ring event; and

the processor is further operable to compare the simultaneous ring date and the simultaneous ring time against a simultaneous ring threshold.

6. The system of claim 1 , wherein the processor is further operable to determine a trust level associated with the telephone number based at least upon the tampering concern.

7. The system of claim 6 , wherein the inquiry level is based at least upon the trust level and the tampering concern.

8. The system of claim 1 , wherein an increase in the inquiry level prompts a human agent to contact a customer associated the telephone number.

9. A method for making a trust determination of a telephone number, comprising:

transmitting a request message to a service provider, the request message comprising the telephone number and at least two of the following:

a telephone porting information request, requesting whether the telephone number has been ported from one service provider to another service provider;

a call forwarding information request, requesting whether calls to the telephone number are being forwarded to a different telephone number;

a telephone switching information request, requesting whether telephone hardware associated with the telephone number has been switched to different telephone hardware; and

a telephone simultaneous ring information request, requesting whether calls to the telephone number will ring on another telephone number simultaneously;

receiving a response message from the service provider, the response message comprising at least two of the following:

a telephone porting information response associated with the telephone number and responsive to the telephone porting information request;

a call forwarding information response associated with the telephone number and responsive to the call forwarding information request;

a telephone switching information response associated with the telephone number and responsive to the telephone switching information request; and

a telephone simultaneous ring information response associated with the telephone number and responsive to the telephone simultaneous ring information request; and

determining a trust level for the telephone number based at least upon the response message.

10. The method of claim 9 , wherein:

the telephone porting information request requests whether there is a telephone porting event associated with the telephone number and for a porting date and a porting time associated with the telephone porting event; and the method further comprising:

comparing the porting date and the porting time against a porting threshold.

11. The method of claim 9 , wherein:

the call forwarding information request requests whether there is a call forwarding event associated with the telephone number and for a forwarding date and a forwarding time associated with the call forwarding event; and the method further comprising

comparing the forwarding date and the forwarding time against a forwarding threshold.

12. The method of claim 9 , wherein:

the telephone switching information request requests whether there is a telephone switching event associated with the telephone number and for a switching date and a switching time associated with the telephone switching event; and the method further comprising

comparing the switching date and the switching time against a switching threshold.

13. The method of claim 9 , wherein:

the telephone simultaneous ring information request requests whether there is a telephone simultaneous ring event associated with the telephone number and for a simultaneous ring date and a simultaneous ring time associated with the telephone simultaneous ring event; and the method further comprising

comparing the simultaneous ring date and the simultaneous ring time against a simultaneous ring threshold.

14. The method of claim 9 , further comprising:

determining a trust level associated with the telephone number based at least upon the tampering concern.

15. The method of claim 14 , wherein the inquiry level is based at least upon the trust level and the tampering concern.

16. The system of claim 9 , wherein an increase in the inquiry level prompts a human agent to contact a customer associated the telephone number.

17. A system for making a trust determination of a telephone number, comprising:

a memory operable to store a telephone information database; and

a processor operable to:

receive a request message from a user, the request message comprising a telephone number and at least two requests, wherein each of the at least two requests comprises at least one of:

a telephone porting information request, requesting whether the telephone number has been ported from one service provider to another service provider;

a call forwarding information request, requesting whether calls to the telephone number are being forwarded to a different telephone number;

a telephone switching information request, requesting whether telephone hardware associated with the telephone number has been switched to different telephone hardware; and

a telephone simultaneous ring information request, requesting whether calls to the telephone number will ring on another telephone number simultaneously;

receive from the telephone information database at least two responses, wherein each of the at least two responses comprises at least one of:

a telephone porting information response associated with the telephone number and responsive to the telephone porting information request;

a call forwarding information response associated with the telephone number and responsive to the call forwarding information request;

a telephone switching information response associated with the telephone number and responsive to the telephone switching information request; and

a telephone simultaneous ring information response associated with the telephone number and responsive to the telephone simultaneous ring information request

create a response message, the response message comprising the at least two responses; and

transmit the response message to the user.

18. The system of claim 17 , wherein the processor is further operable to:

determine that the telephone information database does not comprise data responsive to at least one of the at least two requests;

transmit the request message to a service provider server;

receive a service provider server response message; and

append the service provider response message to the response message.

19. The system of claim 18 , wherein the service provider server is associated with a service provider that provides telephone services to the telephone number.

20. The system of claim 17 , wherein the telephone number may associated with a mobile telephone or a landline telephone.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Dec 4, 2012
From: BOONE, JAMES A., JR.
To: BANK OF AMERICA CORPORATION
Reel/Frame 029399/0258 →
Continuity (1)
Related Publication 20140153706A1 · Jun 5, 2014