Maintenance method and apparatus for information processing apparatus
In accordance with an embodiment, a maintenance method for an information processing apparatus comprises: acquiring a machine identification information for identifying the machine of the information processing apparatus and a machine information includes a setting value information of a plurality of setting items of a machine and an error information of the machine through an external storage apparatus, associating the acquired machine information with the machine identification information and storing the associated information in a database, acquiring a statistical image which is generated based on the setting value information of a plurality of information processing apparatuses, generating a setting value image determined by the setting value information of the machine based on the machine information stored in the database and combining the setting value image with the statistical image and displaying the combined image on a display unit.
1. A maintenance method for an information processing apparatus, comprising:
acquiring, by a processor, a machine identification information for identifying the machine of the information processing apparatus and a machine information includes a setting value information of a plurality of setting items of a machine and an error information of the machine from an external storage apparatus;
storing, by the processor, the acquired machine information in association with the machine identification information in a database, and storing, by the processor, a setting value of each setting item and a maximum value and a minimum value of the setting value as the setting value information of the machine in the database;
acquiring, by the processor, a statistical image which is generated based on the setting value information of a plurality of information processing apparatuses from a server;
generating a setting value image determined by the setting value information of the machine based on the machine information stored in the database by a display processing unit, and combining the setting value image with the statistical image by the display processing unit; and
displaying the combined image on a display unit.
2. The maintenance method for an information processing apparatus according to claim 1 , wherein
the statistical image is generated for each setting item by the display processing unit based on the setting value information of the machine acquired from the plurality of information processing apparatuses.
3. The maintenance method for an information processing apparatus according to claim 1 , wherein
the machine information of the information processing apparatus is analyzed for each machine by the display processing unit, and the setting value image is generated for each machine and combined with the statistical image by the display processing unit.
4. The maintenance method for an information processing apparatus according to claim 1 , wherein
the machine information of the information processing apparatus is analyzed for each setting item by the display processing unit, and the setting value image is generated for each of the machines and synchronously combined with the statistical image by the display processing unit.
5. The maintenance method for an information processing apparatus according to claim 1 , wherein
the statistical image is generated by a server connected with the plurality of information processing apparatuses,
and the setting value image is combined on the statistical image acquired from the server for each setting item.
6. The maintenance method for an information processing apparatus according to claim 5 , wherein
the statistical image is acquired by downloading from the server based on the pattern of the statistical image set for each setting item of the machine and a correspondence table of the pattern and the statistical image.
7. A maintenance apparatus for an information processing apparatus, comprising:
a machine information acquisition unit configured to acquire a machine identification information for identifying the machine of the information processing apparatus and a machine information includes a setting value information of a plurality of setting items of a machine and an error information of the machine from an external storage apparatus;
a database configured to store the acquired machine information in association with the machine identification information, and to store a setting value of each setting item and a maximum value and a minimum value of the setting value as the setting value information of the machine;
a statistical image acquisition unit configured to acquire a statistical image which is generated based on the setting value information of a plurality of information processing apparatuses;
a display processing unit configured to generate a setting value image determined by the setting value information of the machine based on the machine information stored in the database and combining the setting value image with the statistical image; and
a display processing unit configured to display the combined image on a display unit.
8. The maintenance apparatus for an information processing apparatus according to claim 7 , wherein
the display processing unit analyzes the machine information of the information processing apparatus for each machine, generates the setting value image for each machine and combines the setting value image with the statistical image.
9. The maintenance apparatus for an information processing apparatus according to claim 7 , wherein
the display processing unit analyzes the machine information of the information processing apparatus for each setting item, and generates the setting value image for each machine and synchronously combines the setting value image with the statistical image.