IP Library Granted Patent US 8,589,401
Granted Patent B2
US 8,589,401 · App. 13/795,682 · Granted Nov 19, 2013

Method for responding to a plurality of electronic messages

Inventor: Olivier Berger (Toronto, CA)
Assignee: Isentium Technologies Inc.
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Quick Facts
Patent No.
US 8,589,401
App. No.
13/795,682
Granted
Nov 19, 2013
Kind
B2
Abstract

A method is disclosed for acting on a plurality of electronic messages. The method includes the step of receiving the plurality of electronic messages. Each of the plurality of electronic messages is then portioned into a plurality of message components. Each of the plurality of message components is then grouped into common-themed sets. Once grouped, the method allows the viewing of one of the common-themed sets to determine an appropriate response to each of the plurality of messages having one of the plurality of message components grouped in the common-themed set.

Claims (15)

1. A method for acting on a plurality of electronic messages in an electronic device so as to visualize trends and respond to electronic messages grouped in common-themed sets, the method comprising the steps of:

receiving a plurality of electronic messages from electronic devices;

creating a composite message, the step of creating a composite message including partitioning each of the plurality of electronic messages into plurality of message components and identifying an intention of each of the plurality of message components and labeling each of the plurality of message components to create the composite message;

grouping the plurality of electronic messages in the form of composite messages into common-themed set groupings composed of composite messages having similar message components;

displaying the common-themed set groupings to visualize trends in the form of a graph;

selecting one of the common-themed set groupings being displayed;

determining an appropriate response to each of the plurality of electronic messages grouped in the common-themed set grouping that has been selected and responding to each sender of the plurality of electronic messages in the common-themed set grouping by sending an electronic message through a communication network to the electronic devices.

2. A method as set forth in claim 1 wherein the step of responding includes preparing a single response for all of the plurality of electronic messages in the common-themed set grouping.

3. A method as set forth in claim 1 wherein the step of responding includes preparing a single response for each of the plurality of electronic messages in the common-themed set grouping.

4. A method as set forth in claim 1 wherein the step of partitioning includes separating each of the plurality of electronic messages by intention.

5. A method as set forth in claim 1 wherein the step of partitioning includes separating each of the plurality of electronic messages by an object in a sentence.

6. A method as set forth in claim 1 wherein the step of partitioning includes separating each of the plurality of electronic messages by whether an explanation, contradiction, question and another idea is given in a sentence.

7. A method as set forth in claim 1 wherein the step of partitioning includes separating each of the plurality of electronic messages by a verb/noun in a sentence that represent the explanation, contradiction, question and other idea in the sentence.

8. A method as set forth in claim 7 wherein the step of partitioning includes separating each of the plurality of messages components by another verb/noun in a sentence that represent the explanation, contradiction, question other idea in the sentence.

9. A method as set forth in claim 1 wherein the step of partitioning includes separating each of the plurality of electronic messages by identification of sender.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 14, 2014
From: ISENTIUM TECHNOLOGIES INC.
To: ISENTIUM, LLC
Reel/Frame 033536/0088 →
Continuity (3)
Continuation 12816949 · Jun 16, 2010
Provisional Application 61187518 · Jun 16, 2009
Related Publication 20130246542A1 · Sep 19, 2013