IP Library Granted Patent US 9,767,668
Granted Patent B2
US 9,767,668 · App. 13/830,998 · Granted Sep 19, 2017

Automatic adjustment of metric alert trigger thresholds

Inventors: Jennifer G. Becker Antley (New Hill, NC); Venkatramanan Jeyaraman (Austin, TX); Mark D. Reinhardt (Apex, NC); Benjamin I. Rubinger (Cambridge, MA)
Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
G08B21/182G06Q10/10G06Q10/107
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Quick Facts
Patent No.
US 9,767,668
App. No.
13/830,998
Granted
Sep 19, 2017
Kind
B2
Abstract

Arrangements relate to the automatic adjustment of an alert trigger threshold associated with a metric. In response to a determination that a predetermined alert trigger threshold associated with a metric is met, an alert notification can be sent to a plurality of users associated with the metric. Feedback on the alert notification can be received from one or more of the plurality of users. The alert trigger threshold can be adjusted based on the received feedback. Such adjusting can be performed using a processor.

Claims (25)

1. A system for automatically adjusting an alert trigger threshold associated with a metric comprising:

a hardware processor programmed to initiate executable operations comprising:

responsive to a determination that a predetermined alert trigger threshold associated with a metric is met, sending an alert notification to a plurality of users associated with the metric;

receiving feedback on the alert notification from one or more of the plurality of users; and

adjusting the alert trigger threshold based on the received feedback, wherein

the received feedback is assigned a weight based on a predetermined ranking of the user providing the feedback.

2. The system of claim 1 , wherein sending an alert notification to a plurality of users associated with the metric includes sending an electronic mail message notification to a plurality of users associated with the metric.

3. The system of claim 1 , wherein the adjusting the alert trigger threshold based on the received feedback is performed after a predetermined quantity of feedback is received from the plurality of users.

4. The system of claim 1 , wherein the adjusting is performed after a predetermined level of agreement is reached in the feedback received from the plurality of users.

5. The system of claim 1 , wherein adjusting the alert trigger threshold based on the received feedback includes adjusting the alert trigger threshold by a predetermined amount.

6. The system of claim 1 , further including:

responsive to a determination that the adjusted alert trigger threshold associated with the metric is met, sending an alert notification to the plurality of users associated with the metric; and

receiving feedback on the alert notification from one or more of the plurality of users.

7. A computer program product for automatically adjusting an alert trigger threshold associated with a metric, comprising:

a computer readable hardware storage device having program code embodied therewith, the program code executable by a processor to perform the following:

responsive to a determination that a predetermined alert trigger threshold associated with a metric is met, sending, by the processor, an alert notification to a plurality of users associated with the metric;

receiving, by the processor, feedback on the alert notification from one or more of the plurality of users; and

adjusting, by the processor, the alert trigger threshold based on the received feedback, wherein

the received feedback is assigned a weight based on a predetermined ranking of the user providing the feedback.

8. The computer program product of claim 7 , wherein sending an alert notification to a plurality of users associated with the metric includes sending an electronic mail message notification to a plurality of users associated with the metric.

9. The computer program product of claim 7 , wherein the adjusting the alert trigger threshold based on the received feedback is performed after a predetermined quantity of feedback is received from the plurality of users.

10. The computer program product of claim 7 , wherein the adjusting is performed after a predetermined level of agreement is reached in the feedback received from the plurality of users.

11. The computer program product of claim 7 , the method further including:

responsive to a determination that the adjusted alert trigger threshold associated with the metric is met, sending, by the processor, an alert notification to the plurality of users associated with the metric; and

receiving, by the processor, feedback on the alert notification from one or more of the plurality of users.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 14, 2013
From: BECKER ANTLEY, JENNIFER G.; JEYARAMAN, VENKATRAMANAN; REINHARDT, MARK D.; RUBINGER, BENJAMIN I.
To: INTERNATIONAL BUSINESS MACHINES CORPORATION
Reel/Frame 030007/0327 →
Continuity (1)
Related Publication 20140266714A1 · Sep 18, 2014