Dynamic personalization of a communication session in heterogeneous environments
A method and system for transparent and automatic establishment of a personalized communication session across heterogeneous networks utilizes a network node for providing personalization services. Communication sessions initiated on any number of heterogeneous networks are transparently and automatically personalized for subscribers to personalization services offered by the network node by routing media in the communication session through the personalization node.
1. A method for providing a personalized communication session between a caller and a callee, the method comprising:
(a) automatically establishing a first leg between the caller and a network node by routing a call from the caller to the network node;
(b) at the network node:
(i) determining session information associated with the call;
(ii) generating at least one audio personalization parameter for the call based upon the session information by:
generating at least one query from the session information by transforming the session information into a structured data representation, wherein the structured data representation provides a mapping from a session information value to a database field; and
submitting the at least one query to a database, wherein the database returns the at least one personalization parameter based upon the query;
(iii) configuring an audio processor using the at least one audio personalization parameter;
(iv) establishing a second leg between the network node and the callee; and
(v) bridging the first leg and the second leg such that an audio signal associated with the call is routed through the audio processor.