Carpet cleaning machine rental kiosk
A self-service kiosk enables customers to conduct rental transactions for carpet cleaning machines without the need of assistance from store personnel. The kiosk comprises a housing having several stalls or bays that hold and display carpet cleaning machines and carpet cleaning accessories for rental. The kiosk controls whether such carpet cleaning machines and carpet cleaning accessories can be removed from or returned to the kiosk. The kiosk also optionally includes a control panel for conducting a rental transaction. The self-service kiosk may also include automatic dispensing of cleaning products purchased by the customer at the kiosk. Still further, the self-serve kiosk may include shelving for holding cleaning products that can be purchased separately at a checkout counter.
1. A self-service carpet cleaning machine rental kiosk comprising:
a plurality of storage stalls, at least some of the storage stalls being each configured and adapted to contain at least one carpet cleaning machine, at least one of the storage stalls comprising at least one retaining mechanism that is configured and adapted to selectively prevent and allow the removal of a carpet cleaning machine from the kiosk;
a control system, the control system comprising at least one user input device that is configured and adapted to receive rental data from a customer, the control system being configured and adapted to receive payment information from the customer, the control system being operatively connected to the retaining mechanism in a manner such that the control system can activate the retaining mechanism to allow a carpet cleaning machine to be removed from the at least one of the storage stalls, the control system also being configured and adapted to automatically charge a late fee to a customer's credit card in response to a carpet cleaning machine being placed into a stall after a predetermined time;
at least one detection device, the detection device being adapted and configured to detect when a carpet cleaning machine has been removed from a stall of the kiosk, the detection device also being operatively connected to the control system in a manner such that the control system is responsive to whether a carpet cleaning machine has been removed from the at least one of the storage stalls of the kiosk and to whether a carpet cleaning machine has been placed into the at least one of the storage stalls of the kiosk after such a carpet cleaning machine was removed from the at least one of the storage stalls; and
a communication system operatively connected to the control system, the communication system being adapted and configured to communicate with a remote processing system.
2. A kiosk in accordance with claim 1 comprising a control panel that is operatively connected to the control system, the control panel being configured and adapted to serve as an interface between the customer and the control system for inputting the rental data and payment information into the kiosk.
3. A kiosk in accordance with claim 2 wherein the control panel comprises a credit card reader.
4. A kiosk in accordance with claim 1 wherein the kiosk comprises at least one retaining mechanism that is controlled by the control system and that is configured and adapted to prevent unauthorized removal of a carpet cleaning machine from the kiosk and, alternatively, to permit removal of a carpet cleaning machine from the kiosk.
5. A kiosk in accordance with claim 4 wherein the retaining mechanism comprises a gate that is hinged to swing in a manner selectively opening and closing one of the machine storage stalls, the gate allowing removal of a carpet cleaning machine from said stall when the gate is opened, the gate preventing the removal of a cleaning machine from said stall when the gate is closed, the retaining mechanism also comprising a lock operated by the control system in a manner such that the control system can selectively secure the gate closed.
6. A kiosk in accordance with claim 5 wherein the control system is configured and adapted to operate the lock of the retaining mechanism in a manner such that the gate initially is closed and cannot be opened and thereafter can be opened, following which the control system operates lock of the retaining mechanism to secure the gate closed only after the control system determines via the detection device that a carpet cleaning machine has been removed from said storage stall of the kiosk.
7. A kiosk in accordance with claim 1 wherein at least one of the storage stalls is configured and adapted to contain a plurality of carpet cleaning machine accessories, said storage stall constituting an accessories storage stall, the kiosk comprising a plurality of accessory detection devices that are each adapted and configured to detect when a respective one of the carpet cleaning machine accessories has been removed from the accessories storage stall of the kiosk, the accessory detection devices also being operatively connected to the control system in a manner such that the control system is responsive to whether a carpet cleaning machine accessory has been removed from the accessories storage stall.